Riviera Hotel & Holiday Apartments

Hotels
Oceana Collection
8.4 (136 reviews)
12-16 Burnaby Road, Bournemouth, England, BH4 8JF , Bournemouth , GB

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable stay
Great amenities
Cons:
Dated room quality
Limited parking

Categories

Cleanliness
8.44
The rooms were described as clean and well-maintained.
Service
8.91
The staff were consistently noted as friendly, welcoming, and helpful.
Location
8.65
Convenient location near the beach and good access to amenities.
Room Quality
7.7
Rooms were comfortable but dated and in need of refurbishing.
Amenities
8.43
Good facilities including a pool and gym were appreciated.
Value for Money
8.19
Considered excellent value for money based on the overall experience.
Food and Beverage
8.44
Breakfast was well-liked with a good selection of food.
Overall Experience
8.41
Overall satisfaction with the stay was high, with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:35

Property Description

Welcome to the Riviera Hotel & Holiday Apartments, your perfect seaside retreat in Bournemouth.

Recreational Oasis
Dive into relaxation with our indoor pool and hot tub, or maintain your fitness routine in our well-equipped fitness center. For family fun, unwind at our arcade/game room.

Culinary Delights
Savor delectable British cuisine at our on-site Riviera Conservatory or order in with our convenient 24-hour room service. Don't forget to stop by the bar/lounge for refreshing drinks to complement your meals.

Guest Comforts
Enjoy complimentary wifi in one of our 75 modern guestrooms, each featuring flat-screen TVs, private bathrooms, and essential amenities like coffee/tea makers and hair dryers.

Book your stay today and experience the best of Bournemouth!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 9 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 136 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.65
Room Quality: 7.7
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.44
Overall Experience: 8.41
B
Be
8
Pros:

Lovely pool and hot tub. Room was spacious & clean. Bed comfortable. Staff helpful and friendly

2025-10-07 via Nuitee
L
Leonard partner
10
Pros:

The room was immaculate as were all the public areas.
The staff were most obliging and friendly.

2025-10-04 via Nuitee
D
Daryl
8
Pros:

Nice hotel

2025-10-03 via Nuitee
B
Ben
8
Pros:

This is a traditional B&B with all the right values, which include friendly staff. It is no-frills, but that is not to disparage it.

The location is fine, it is quiet but urban, the clientele is mostly pensioners and occasionally conference delegates, but middle-aged, primarily senior citizens.

It gives them what they want and does so well. The staff were kind, patient and helpful. It is a model of its kind, and while others will find it faded, I accept it for what it is. It made people happy, including me.

2025-09-24 via Nuitee
E
Elaine
6
Comfortable but a little tired
Pros:

My stay at the Riviera was what I expected from a seaside town, it was dated, but comfortable, the room could do with an update but I slept well, breakfast was everything I needed.

2025-09-17 via Nuitee
J
John partner
10
Pros:

The staff very friendly and helpful. The room comfortable and clean.

2025-09-07 via Nuitee
W
Wayne
10
Pros:

Really friendly staff and warm welcome on arrival location was excellent and food really good the only negative part was the lack of parking

2025-08-26 via Nuitee
A
Adriana family
8
Pros:

Lovely place to spend a weekend in Bournemouth. Chose it for its proximity to Alum Chine beach. Having the pool was definitely a bonus and we made use of it every day. Breakfast was good too, nothing too fancy though. Good value for money!

2025-08-23 via Nuitee
G
Gracie
8
Pros:

Really convenient location, right next to the beach. Very clean.

2025-08-11 via Nuitee
A
Aleksandra
10
Riviera Hotel Bournemouth
Pros:

Greeted by very welcoming and helpful staff on arrival. Was allowed to check in earlier,which was a blessing.
The room was sunny, airy, clean and spacious. Bathroom a bit dated but very clean.
Room service available if you need one. On site secure parking as well as gym, pool ( small but pleasant). Withing bar area additional space for eating and entertainment like table tennis ( free of charge) pool and air hockey tables.
Staff on site polite,friendly and easy to talk to.

2025-08-11 via Nuitee
M
Maureen
8
Pros:

3 night stay and was pleased with the overall experience.. room was clean could do with a freshening up bed was comfy and the breakfast was really good.

2025-08-03 via Nuitee
L
Leigh
8
Review
Pros:

Very comfortable. We did have a problem with size of the TV in our room and bar lounge. We felt they could have been larger as watching from across the room and bar area.

2025-07-28 via Nuitee
K
Kamsin Joanne family
6
Pros:

Great location just a short walk from the beach at Alum Chine. Nice family friendly facilities with bar with games room and indoor swimming pool.
The only complaint was that the room was very stuffy and in the corridor it felt like the heating was on in the middle of summer. We opened a window and had the fan we found in the wardrobe running but it would’ve been quite unpleasant had we been there during a heatwave.

2025-07-27 via Nuitee
D
david family
8
Pros:

But dated but staff excellent

2025-07-26 via Nuitee
B
Benjamin family
10
Pros:

Good stay

2025-07-26 via Nuitee
V
Verified traveler
10
Home from home
Pros:

We stayed at the Riviera for 5 nights and had a fantastic experience. The hotel room was immaculate - super clean and well-maintained.

Breakfast each morning was delicious and plentiful, with a great selection of cooked items and pastries that the kids and I really enjoyed. We also appreciated the leisure facilities - swimming pool, jacuzzi and gym. It was never busy at the pool so the kids and I spent a great deal of time there in the evenings.

The staff were a highlight of our stay. Everyone, from reception to the restaurant/bar staff and housekeeping, was friendly, welcoming, and always happy to help. Nothing was too much trouble. The hotel’s location was perfect - just a short walk to the beach and only a 10 minute drive to Poole.

We loved our time at the Riviera and are already looking forward to staying here again next time we’re in Bournemouth.

2025-07-26 via Nuitee
M
Marie friends
6
Pros:

The room was dated and in need of refurbishing. You could hear everyone from the room next door and below.

2025-07-25 via Nuitee
M
Martin family
10
Pros:

I would highly recommend this hotel for a stay in Bournemouth. It is excellent value for money with great service.

2025-07-19 via Nuitee
C
Chris
6
Generally tired.
Pros:

Hotel was reasonable. Room was very small and cramped, bathroom tiny.
Overall the hotel was just dated and very tired. Would I stay again, no I don’t think so.

2025-07-17 via Nuitee
M
mike
10
Pros:

really like this hotel.friendly staff good facilities and close to the beach.good food both breakfast and evening

2025-07-06 via Nuitee