Royal Cambridge Hotel

Hotels
6.9 (1641 reviews)
124 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
4.56
Numerous complaints regarding stains and bad odors in the rooms and bathrooms.
Service
9.03
Staff were pleasant and addressed issues promptly, but initial response to room problems was inadequate.
Location
9.07
Convenient location next to Hyde Park and city center.
Room Quality
5.52
Rooms were reported to be extremely small with ventilation and cleanliness issues.
Amenities
7.55
Basic amenities are available, but issues with room facilities diminished experience.
Value for Money
5.51
Quality of stay did not justify the price paid for the rooms.
Food and Beverage
6.56
No detailed reviews about food quality but mentioned proximity to halal restaurants.
Overall Experience
7.43
Overall mixed feelings due to issues with room and cleanliness overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Charming Victorian Townhouses
The Royal Cambridge, nestled within 2 Victorian townhouses, offers a quaint and charming stay just 400 meters from London Paddington Station.

Modern Amenities
Recently refurbished in 2014, the hotel presents rooms with contemporary features such as a flat-screen LED TV, direct-dial telephone, and tea/coffee making facilities. The private en-suite shower rooms are equipped with a Monsoon shower and heated towel rails for a luxurious experience.

Convenient Location
Situated near major attractions like the West End, Hyde Park, and Oxford Street, with easy access to Lancaster Gate London Underground Station only 600 meters away, The Royal Cambridge is the perfect base for exploring London.

Book your stay now at The Royal Cambridge for a delightful and convenient London experience!

Important information:

Please note the hotel does not accept American Express cards as payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

6.9
Based on 1641 reviews
Cleanliness: 4.56
Service: 9.03
Location: 9.07
Room Quality: 5.52
Amenities: 7.55
Value for Money: 5.51
Food and Beverage: 6.56
Overall Experience: 7.43
M
Mattia • couple • it
8
2026-02-08 • via Nuitee
R
ROMYEMAX • family_with_children • it
9
Pros:

Posizione ottima, camera piccola ma assolutamente adatta per le nostre esigenze

2026-01-28 • via Nuitee
V
Vishwas • couple • fr
10
FANTABULOUS
Pros:

BEST, LITERALLY BEST!!!

Cons:

THERE WAS NOTHING I CAN SAY I DIDN'T LIKE.

2026-01-28 • via Nuitee
F
Fiona • family_with_children • gb
7
Ideal overnight stop
Pros:

Position excellent. Room small but has everything necessary for a short stay. We were in the area for an early hospital appointment (live on South coast so travel tricky) and decided a theatre trip the night before. We are on a budget so this worked well.

Cons:

Nothing really.

2026-01-25 • via Nuitee
J
jaramillo matute • solo_traveller • es
7
2026-01-25 • via Nuitee
S
Samantha • couple • gb
3
Extremely overpriced and uncomfortable
Pros:

Location for Hyde park

Cons:

No parking- they send you to a different car park where the owner makes up his rates when it’s meant to be voluntary donations. Room was tiny, bed was too small- smaller than a double. There was hair all over the bedding and this dust in the cups. Shower floor was filthy.

2026-01-21 • via Nuitee
B
Beth • family_with_children • us
9
Great location, small room but clean and comfortable.
Pros:

Location, cleanliness, comfortable beds.

Cons:

Pretty tiny room. There’s no place for your suitcase.

2026-01-20 • via Nuitee
N
nelson • couple • cl
10
una maravilla
Pros:

, atención de la recepción

Cons:

nada

2026-01-20 • via Nuitee
D
David • solo_traveller • gb
6
2026-01-20 • via Nuitee
P
pernille • family_with_children • dk
5
Ophold
Pros:

Yderst hjælpsomt,imødekommende og venligt personale og god beliggenhed

Cons:

Meget lille værelse og badeværelse. Megen støj fra gangen,muligvis et bad der blev låst og låst op mange gange især i de sene aften og tidlige nattetimer.
Savnede en bar/større reception med mulighed for at opholde sig nu værelset var så småt.

2026-01-19 • via Nuitee
A
Alison • solo_traveller • gb
8
Pros:

Room ready on time

Cons:

Plumbing from other rooms a little noisy

2026-01-19 • via Nuitee
A
Alyson • solo_traveller • fr
2
Séjour stressant et pas reposant
Cons:

La taille de la chambre (5m2) pour un prix très élevé comparé à une nuit précédente dans une chambre plus grande.
La chambre contenait beaucoup de poussière, des déchets plastiques sur le sol, des traces sales sur les murs. Il faisait très chaud dans cette minuscule chambre.
Salle de bain séparée salle, avec des saletés (morceaux de nourriture sec) à même le sol, pas de cache pour couvrir l’évacuation dans la douche. Les portes de la douche ne se ferme pas correctement.
Le bruit des portes qui claquent et des chambres voisines avec un volume sonore trop élevé.

2026-01-19 • via Nuitee
M
martina • couple • it
8
Perfetto come immaginavo
Pros:

posizione ottima a due passi dalla stazione di Paddington, nel verde e vicino ad esercizi commerciali ma non caotica

Cons:

onestamente nulla. conosco la zona ed ho già soggiornato in hotel li vicino

2026-01-19 • via Nuitee
N
Naomi • family_with_children • gb
8
Excellent location - great price
Pros:

Location Great - 5 minutes from Paddington and the Tube - Clean Hotel, Rooms not big but enough for a base for exploring London.

Cons:

Nothing it was all good

2026-01-19 • via Nuitee
A
Ashley • family_with_children • us
8
Pros:

Loved the location. Close to Paddington train station. Easy to get to from airport.

2026-01-19 • via Nuitee
N
Niki • solo_traveller • gb
7
Overall, the room is fine for a solo traveller.
Pros:

Location of the hotel is great, the room was clean and had great air conditioning during the heat wave. The shower water pressure is good.

Cons:

The sink is slightly too small for my taste, especially for the water pressure. If you are not careful, you will flood the bathroom floor with water. The bed and pillow were rock hard which is unusual for a hotel. Walls are a bit thin.

2026-01-19 • via Nuitee
B
Bheatriz • family_with_children • ie
8
Conforto e praticidade
Pros:

Localizado maravilhosa, tudo limpo e confortável.

2026-01-19 • via Nuitee
A
Alma • extended_group • gb
10
2026-01-19 • via Nuitee
L
Lana • extended_group • be
8
2026-01-19 • via Nuitee
N
Nathanaël • couple • fr
9
Pros:

Emplacement proche de la gare, confortable, service de bagages, nettoyage journalier, climatisation, prix raisonnable.

Cons:

Breakfast indisponible

2026-01-19 • via Nuitee