Royal Cambridge Hotel

Hotels
6.9 (1694 reviews)
124 Sussex Gardens , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
4.56
Numerous complaints regarding stains and bad odors in the rooms and bathrooms.
Service
9.03
Staff were pleasant and addressed issues promptly, but initial response to room problems was inadequate.
Location
9.07
Convenient location next to Hyde Park and city center.
Room Quality
5.52
Rooms were reported to be extremely small with ventilation and cleanliness issues.
Amenities
7.55
Basic amenities are available, but issues with room facilities diminished experience.
Value for Money
5.51
Quality of stay did not justify the price paid for the rooms.
Food and Beverage
6.56
No detailed reviews about food quality but mentioned proximity to halal restaurants.
Overall Experience
7.43
Overall mixed feelings due to issues with room and cleanliness overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Charming Victorian Townhouses
The Royal Cambridge, nestled within 2 Victorian townhouses, offers a quaint and charming stay just 400 meters from London Paddington Station.

Modern Amenities
Recently refurbished in 2014, the hotel presents rooms with contemporary features such as a flat-screen LED TV, direct-dial telephone, and tea/coffee making facilities. The private en-suite shower rooms are equipped with a Monsoon shower and heated towel rails for a luxurious experience.

Convenient Location
Situated near major attractions like the West End, Hyde Park, and Oxford Street, with easy access to Lancaster Gate London Underground Station only 600 meters away, The Royal Cambridge is the perfect base for exploring London.

Book your stay now at The Royal Cambridge for a delightful and convenient London experience!

Important information:

Please note the hotel does not accept American Express cards as payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

6.9
Based on 1694 reviews
Cleanliness: 4.56
Service: 9.03
Location: 9.07
Room Quality: 5.52
Amenities: 7.55
Value for Money: 5.51
Food and Beverage: 6.56
Overall Experience: 7.43
R
Ralf • solo_traveller • de
8
2026-05-15 • via Nuitee
S
Steffen • family_with_children • dk
10
Pros:

alles

2026-05-15 • via Nuitee
L
Lucy • family_with_children • gb
5
Not the worst but wouldn’t stay again
Pros:

Good location, really friendly staff

Cons:

Room was awful. The window looked out onto the hallway so we had to keep the curtains closed the entire time. We couldn’t get any fresh air and the noise from the air conditioner was horrendous

The room was clean enough but so small, couldn’t even sit at the chair at the table to get ready. Drawer in the table was also broken. Wardrobe so close to the bed you can’t open the doors properly. The bathroom looked clean but the base of the shower was filthy and the shower head is fixed so impossible to have a shower and not wash your hair (no hair dryer in room either if you do get caught out). The “air freshener” has been there so long the scent pad inside has petrified. Definitely not worth the money, glad it was only 1 night

2026-05-11 • via Nuitee
K
Katelyn • solo_traveller • us
7
Great location for a few nights in London
Pros:

This hotel is located only a few minutes walk from Paddington station. It was the perfect place to stay for a few nights in London. The room was small but functional. I’d stay here again!

Cons:

Overall cleanliness in the room, especially around the baseboards. The shower also had quite a bit of build up around the floors/walls.

2026-05-10 • via Nuitee
C
Calum • couple • gb
8
2026-05-08 • via Nuitee
A
Alex • solo_traveller • au
8
2026-05-07 • via Nuitee
R
Roberta • couple • it
4
Pros:

Buon punto vicino alla stazione di Paddington

Cons:

Pulizia scarsa, poco spazio per muoversi, lavandino minuscolo e mancanza di un doccino nella doccia.

2026-05-06 • via Nuitee
L
LUCIA • family_with_children • it
7
2026-05-03 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
Cheap and cheerful! Clean and comfortable in a great location for the price
Pros:

Great location a few mins walk from paddington station. Cheap and cheerful but it did the job - a clean and comfortable place to shower and sleep after a busy day exploring.

Cons:

Our room was next to reception so a little noisy but we were only there one night so not really a problem.

2026-05-03 • via Nuitee
W
William • couple • us
3
Great location, but I wouldn’t stay there again
Pros:

very close to Paddington station

Cons:

we have traveled a good deal in Europe and we know that the rooms are small, but this one was ridiculous

2026-05-02 • via Nuitee
J
Jasmine • family_with_children • gb
7
2026-04-30 • via Nuitee
A
Anebi • family_with_children • gb
7
The room was ok, beddings clean, towel clean but there were a few ants on the floor.
Pros:

The room was just ok.

Cons:

There were ants in the room and bathroom, the floor properly needs to be cleaned.

2026-04-30 • via Nuitee
E
Escandell • solo_traveller • de
9
Pros:

Clean. Convenient. Friendly.

Cons:

Room only just had space to walk past the bed.

2026-04-30 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-04-26 • via Nuitee
P
Priscila • couple • es
10
Cómodos desde el momento 1
Pros:

La cama comodisima y el agua sale caliente desde el momento 1, tienen la calefacción puesta siempre y no pasas nada de frio.

Cons:

Que la habitación es muy pequeña.

2026-04-22 • via Nuitee
C
Cindy • couple • us
6
Excellent location for short London visit
Pros:

Excellent location

Cons:

Bed was too firm

2026-04-21 • via Nuitee
E
Emilie • solo_traveller • fr
6
Trop cher pour la qualité offerte
Pros:

Personnel agréable.
Facilité d'accès.
Proche des restaurants.
Propreté.
Sèche cheveux
Bouilloire / café / thé

Cons:

Oreillers pas confortables.
Emplacement bruyant.
Fenêtres pas insonorisantes, on entend tous les bruits de la rue.
VMC ultra bruyante.
Dans la douche, seulement une tête de douche, pas de pommeau (difficile de se doucher sans devoir se mouiller les cheveux)
Voisine de chambre qui claquait les portes plusieurs fois d'affilée, déclenchait l'alarme de la porte, mettait la musique à fond.
Ascenseur très long.

2026-04-21 • via Nuitee
E
Estefania • family_with_children • es
1
Hostal de pena
Pros:

La ubicacion

Cons:

Reserve para 2 adultos y un bebe no me dieron cuna la habitación era de miniatura y no cojia cosa que no es la que sale en las fotos nada mas abrir la puerta había escaleras era una entre planta tenias que subir o bajar escaleras para llegar al ascensor el personal nada comprensible ya que íbamos con bebe tuvimos qué dormir los 3 en una cama de 135 la ventana era antigua de madera y no cerraban bien suerte qué solo fue para dos noches no volvería jamas

2026-04-21 • via Nuitee
M
Matilde • family_with_children • it
5
2026-04-20 • via Nuitee
M
Max • solo_traveller • de
4
Nicht nochmal!
Cons:

Zimmer war super hellhörig. Kann auch sein, da ich direkt an der Treppe geschlafen habe. War kein schönes Erlebnis.

2026-04-20 • via Nuitee