Royal Cambridge Hotel

Hotels
6.9 (1657 reviews)
124 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
4.56
Numerous complaints regarding stains and bad odors in the rooms and bathrooms.
Service
9.03
Staff were pleasant and addressed issues promptly, but initial response to room problems was inadequate.
Location
9.07
Convenient location next to Hyde Park and city center.
Room Quality
5.52
Rooms were reported to be extremely small with ventilation and cleanliness issues.
Amenities
7.55
Basic amenities are available, but issues with room facilities diminished experience.
Value for Money
5.51
Quality of stay did not justify the price paid for the rooms.
Food and Beverage
6.56
No detailed reviews about food quality but mentioned proximity to halal restaurants.
Overall Experience
7.43
Overall mixed feelings due to issues with room and cleanliness overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:19

Property Description

Charming Victorian Townhouses
The Royal Cambridge, nestled within 2 Victorian townhouses, offers a quaint and charming stay just 400 meters from London Paddington Station.

Modern Amenities
Recently refurbished in 2014, the hotel presents rooms with contemporary features such as a flat-screen LED TV, direct-dial telephone, and tea/coffee making facilities. The private en-suite shower rooms are equipped with a Monsoon shower and heated towel rails for a luxurious experience.

Convenient Location
Situated near major attractions like the West End, Hyde Park, and Oxford Street, with easy access to Lancaster Gate London Underground Station only 600 meters away, The Royal Cambridge is the perfect base for exploring London.

Book your stay now at The Royal Cambridge for a delightful and convenient London experience!

Important information:

Please note the hotel does not accept American Express cards as payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

6.9
Based on 1657 reviews
Cleanliness: 4.56
Service: 9.03
Location: 9.07
Room Quality: 5.52
Amenities: 7.55
Value for Money: 5.51
Food and Beverage: 6.56
Overall Experience: 7.43
E
Ellen • extended_group • gb
7
The hotel was in a good location to all amenities, easy to find and welcoming reception staff. Was good value for money
Pros:

It was an easy reach to amenities around

Cons:

Our bathroom in 206 had a weird smell and the housekeeper opened our door at 8:12am as one lady was getting dressed for the day. We did put the chain across but still opened it fully of the chain

2026-03-21 • via Nuitee
J
Jonathan • couple • es
1
Muy mala, no repetiría. Lo pongo bien claro para que la gente no pase por lo mismo que nosotros.Muchisima falta de higie
Pros:

Lo único positivo que a 7/8 min andando estaba la estación de paddington

Cons:

Nuestra experiencia en este hotel fue muy negativa. Entendemos perfectamente que se trata de un hotel de 3 estrellas, pero la higiene debería ser lo mínimo exigible en cualquier alojamiento, y aquí no se cumple en absoluto.

La habitación muy era pequeña y estaba visiblemente sucia, con mucho polvo acumulado. Durante nuestra estancia no se realizó la limpieza en ningún momento (unicamente cambio de toallas) lo cual es totalmente inaceptable.

La ventana llevaba claramente meses sin limpiarse, ya que la suciedad era más que evidente. Además, los baños estaban en malas condiciones de higiene, lo que hacía la estancia aún más desagradable.

En resumen, no es un problema de categoría del hotel, sino de falta de limpieza y mantenimiento. No lo recomendaríamos.

2026-03-21 • via Nuitee
D
david culkin • solo_traveller • ie
1
Pros:

Nothing

Cons:

Should be a Hostel

2026-03-17 • via Nuitee
K
KOMINE • extended_group • jp
3
Disgusting
Pros:

Individually packaged shampoo and shower gel

Cons:

The attitude of the staff at the counter

The staff do not unlock the front entrance door

2026-03-16 • via Nuitee
F
Fabrizio • extended_group • it
4
2026-03-15 • via Nuitee
S
Stavros • couple • no
9
2026-03-15 • via Nuitee
A
ALEXIS • couple • fr
8
2026-03-10 • via Nuitee
N
Noemi • couple • br
10
2026-03-10 • via Nuitee
L
Laurence • family_with_children • gb
7
Pros:

Excellent location. Great room for all family which is hard to come by. Friendly staff and all we needed for one night. Excellent shower

Cons:

Room was quite hot.

2026-03-08 • via Nuitee
I
Isabel • solo_traveller • es
8
Todo muy bien
Pros:

La ducha estaba muy bien.

Cons:

Es pequeñito.

2026-03-08 • via Nuitee
B
brian • couple • gb
6
2026-03-05 • via Nuitee
A
alan • couple • gb
7
2026-03-04 • via Nuitee
P
Paul • family_with_children • au
8
2026-03-02 • via Nuitee
T
Tóth • family_with_children • hu
7
Egy éjszakára tökéletesen megfelelt máskor is jönnénk ide.
Pros:

A célnak megfelelt jó helyen volt egy éjszakát töltöttünk el itt.

Cons:

A padló lehetett volna egy kicsit tisztább az ágynemű és a törülköző rendben volt.

2026-03-01 • via Nuitee
C
Chewbacca • extended_group • gb
7
Pros:

Cheap and cheerful, on ground floor very noisy above

2026-02-26 • via Nuitee
M
Mattia • couple • it
8
2026-02-08 • via Nuitee
R
ROMYEMAX • family_with_children • it
9
Pros:

Posizione ottima, camera piccola ma assolutamente adatta per le nostre esigenze

2026-01-28 • via Nuitee
V
Vishwas • couple • fr
10
FANTABULOUS
Pros:

BEST, LITERALLY BEST!!!

Cons:

THERE WAS NOTHING I CAN SAY I DIDN'T LIKE.

2026-01-28 • via Nuitee
F
Fiona • family_with_children • gb
7
Ideal overnight stop
Pros:

Position excellent. Room small but has everything necessary for a short stay. We were in the area for an early hospital appointment (live on South coast so travel tricky) and decided a theatre trip the night before. We are on a budget so this worked well.

Cons:

Nothing really.

2026-01-25 • via Nuitee
J
jaramillo matute • solo_traveller • es
7
2026-01-25 • via Nuitee