Cardiff Sandringham Hotel

Hotels
8.2 (4954 reviews)
21 St Mary Street , Cardiff , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Safety deposit box
Fax/photocopying
Meeting/banquet facilities
Dry cleaning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable pricing
Cons:
Uncomfortable bed
Noisy at night
Heating issues

Categories

Cleanliness
7.7
Several reviews mention issues like leaking sinks and low shower pressure, indicating room for improvement.
Service
9.2
Many reviews highlight the friendliness and helpfulness of the staff, making service a strong point.
Location
9.2
Repeatedly noted as excellent, central, and providing easy access to attractions.
Room Quality
7.2
Reports of uncomfortable beds and dated bathrooms affect the overall perception of room quality.
Amenities
7.2
Limited amenities mentioned, and some issues with heating and wifi noted by guests.
Value for Money
8.2
Guests felt it was good value given the location, though some felt it was overpriced for the condition of the hotel.
Food and Beverage
8.7
No specific issues raised, and a general positive sentiment regarding the offerings.
Overall Experience
8.2
A mix of positive and negative experiences leads to a satisfactory overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:34

Property Description

Convenient Location
Located in the heart of Cardiff city centre, Cardiff Sandringham Hotel is just a 5-minute walk from Cardiff Central Rail Station. Explore the city with ease, as the Principality Stadium, Cardiff Motorpoint Arena, and St David's Shopping Centre are all within a short walking distance.

Modern Amenities
Enjoy free high-speed Wi-Fi in every room, along with an LCD flat-screen TV offering a variety of Freeview channels. The 24-hour reception ensures that your needs are met at any time during your stay.

Nearby Attractions
Immerse yourself in the vibrant city life with popular attractions just minutes away. Book your stay now at Cardiff Sandringham Hotel for a comfortable and convenient experience in Cardiff.

Important information:

Please note that in the event of a sporting occasion or concert coinciding with the date you choose to stay, the booking will be fully pre-payable and nonrefundable if canceled.

Group Bookings:
Please note that there is a charge per person, per night and a nonrefundable deposit charged for bookings of 6 rooms or more.

There is no elevator and the accommodations is set at first-floor level and above.

Public parking is possible at the multi-story NCP Quay Street car park off Westgate Street, located at CF10 1DZ.

The property offers a discounted rate of £20 per 24 hours at this car park.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.2
Based on 4954 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
M
MikeWarren solo_traveller gb
9
2026-08-29 via Nuitee
L
Lorraine extended_group gb
1
Pros:

We were moved to another ‘the Lodge’ because of electric problems . It was disgusting! grubby broken carpets. Curtains that didn’t fit . Stair way dusty nightshade covered in fluff.

Cons:

needs a total renovation!

2026-08-29 via Nuitee
J
Janeanne solo_traveller gb
10
Pros:

Room was comfortable and staff were amazing.
Location was central to everything on a pedestrianised street

2026-08-27 via Nuitee
E
Eduard couple nl
6
2026-08-27 via Nuitee
C
Culloty solo_traveller ie
6
2026-08-27 via Nuitee
N
Nicholas solo_traveller gb
7
2026-08-27 via Nuitee
Y
Yosuke solo_traveller jp
9
Excellent considering its price and location
Pros:

The place is in the center of the downtown—near City Center.

Cons:

There’s no elevator.

2026-08-26 via Nuitee
B
Bernie extended_group ca
10
If you’re looking for a decent place to stay and all amenities at your fingertips, this is the place.
Pros:

Excellent location - in the heart of everything - restaurants, coffee shops, bus and train stations - all a few steps away. Lady at reception was exceptionally friendly and helpful. Room clean and comfortable.

Cons:

Nothing to add here - I liked everything.

2026-08-25 via Nuitee
R
Ricardo Rojo Garcia extended_group br
8
Ótima indicação.
Pros:

Excelente localização no centro de Cardiff a poucos passos da Estação Central de Trem que foi o meio de transporte que usei para continuar minha viagem, restaurantes e pontos turísticos. Equipe muito atenciosa, limpeza excelente, ótimas instalações no quarto e banheiro, recomendo.

Cons:

Nada a destacar, talvez um elevador pois a construção é alta com escadaria ingreme, não que atrapalhe mas ajudaria se tivesse pois com malas maiores exige um esforço maior para os andares superiores.

2026-08-25 via Nuitee
R
Ramon solo_traveller es
9
2026-08-25 via Nuitee
E
Emily family_with_children gb
8
2026-08-24 via Nuitee
N
Nathan solo_traveller gb
10
2026-08-24 via Nuitee
T
Tammy couple gb
10
2026-08-24 via Nuitee
M
mark couple gb
1
Great if you like bedbugs and karaoke
Cons:

Infested with bedbugs in room 302, woke up with about 40 bites at 5 am and immediately left. Bed and wall behind bed was crawling in them.
Loud drunken karaoke noise coming from downstairs till gone 2am.
The place is very tired and dated and covered in scaffolding, but that’s an irrelevance given the bedbugs.
Worst nights sleep of my life.

2026-08-24 via Nuitee
A
andrea o'neill solo_traveller gb
8
Lovely hotel
Pros:

Everything was lovely helpful staff ,clean etc .Good for central Cardiff.

Cons:

Didnt like the noise at night went on till 3 to 4 perhaps back of building not st marys street side .Perhaps invest in double ,double glazing .

2026-08-23 via Nuitee
T
Tom couple gb
8
2026-08-23 via Nuitee
L
Lowri couple gb
8
Cheap and cheerful stay
Pros:

Location is brilliant, they have the facilities you need, basic but great value for money, especially being in central Cardiff. I always come here for a night’s stay. We were staying during a heat wave so the fan came in handy

Cons:

The rooms are a bit old fashioned and could do with updating but for the price you pay I am in no way bothered by it. Excellent value for money

2026-08-23 via Nuitee
E
Elisha solo_traveller gb
6
Wouldn't go back. Sorry.
Pros:

Good location, next to the train and next to everything needed. Staff was absolutely lovely could not fault the staff. The main reception area is lovely and welcoming.

Cons:

Firstly i didn't like the fact had to carry suitcases up a really steep set of steps. The room didn't feel clean to me As soon as I stepped in the room it had an awful strong smell that made me feel a bit sick so i proceeded to spray perfume and then try to open the window to let some air in, the window wouldn't stay open and was covered in black mould around the window frame. The view was absolutely awful of ladders and a roof so definitely not a room with a view. The staff really were lovely but i wouldn't go back. An honest review unfortunately.

2026-08-23 via Nuitee
J
janet solo_traveller gb
9
2026-08-23 via Nuitee
R
Ryanna Coleman solo_traveller gb
6
Cons:

The bed frame and other thinggs in the room had clear signs of wear and tear. The toilet leaked

2026-08-23 via Nuitee