Cardiff Sandringham Hotel

Hotels
8.2 (4423 reviews)
21 St Mary Street , Cardiff , gb

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable pricing
Cons:
Uncomfortable bed
Noisy at night
Heating issues

Categories

Cleanliness
7.7
Several reviews mention issues like leaking sinks and low shower pressure, indicating room for improvement.
Service
9.2
Many reviews highlight the friendliness and helpfulness of the staff, making service a strong point.
Location
9.2
Repeatedly noted as excellent, central, and providing easy access to attractions.
Room Quality
7.2
Reports of uncomfortable beds and dated bathrooms affect the overall perception of room quality.
Amenities
7.2
Limited amenities mentioned, and some issues with heating and wifi noted by guests.
Value for Money
8.2
Guests felt it was good value given the location, though some felt it was overpriced for the condition of the hotel.
Food and Beverage
8.7
No specific issues raised, and a general positive sentiment regarding the offerings.
Overall Experience
8.2
A mix of positive and negative experiences leads to a satisfactory overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:34

Property Description

Convenient Location
Located in the heart of Cardiff city centre, Cardiff Sandringham Hotel is just a 5-minute walk from Cardiff Central Rail Station. Explore the city with ease, as the Principality Stadium, Cardiff Motorpoint Arena, and St David's Shopping Centre are all within a short walking distance.

Modern Amenities
Enjoy free high-speed Wi-Fi in every room, along with an LCD flat-screen TV offering a variety of Freeview channels. The 24-hour reception ensures that your needs are met at any time during your stay.

Nearby Attractions
Immerse yourself in the vibrant city life with popular attractions just minutes away. Book your stay now at Cardiff Sandringham Hotel for a comfortable and convenient experience in Cardiff.

Important information:

Please note that in the event of a sporting occasion or concert coinciding with the date you choose to stay, the booking will be fully pre-payable and nonrefundable if canceled.

Group Bookings:
Please note that there is a charge per person, per night and a nonrefundable deposit charged for bookings of 6 rooms or more.

There is no elevator and the accommodations is set at first-floor level and above.

Public parking is possible at the multi-story NCP Quay Street car park off Westgate Street, located at CF10 1DZ.

The property offers a discounted rate of £20 per 24 hours at this car park.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 4423 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
K
Kevin • family_with_children • gb
10
2026-02-14 • via Nuitee
G
Gemma • couple • gb
8
Pleasant and friendly staff..nothing too much trouble!
Pros:

Very friendly staff. Put chocolates and birthday card in room which was a lovely touch.

Cons:

No problems.

2026-02-13 • via Nuitee
R
Rhys • solo_traveller • gb
4
Dissapointing
Pros:

Location

Cons:

Dated , dirty , steep stairs

2026-02-13 • via Nuitee
L
Lori • couple • fr
10
Pros:

La chambre est propre et le personnel très gentil. L’hôtel est bien situé, nous reviendrons lors de notre prochain séjour à Cardiff.

2026-02-13 • via Nuitee
D
Dieylani • extended_group • ca
6
2026-02-11 • via Nuitee
T
Tolbashiev • solo_traveller • gb
10
Pros:

Чисто и локации

Cons:

Нет претензий

2026-02-11 • via Nuitee
B
Barbara • family_with_children • gb
10
Pros:

Clean, friendly and value for money

Cons:

Nothing

2026-02-10 • via Nuitee
A
Arnaldo • solo_traveller • gb
8
Pros:

Excellent location near the Train and Bus station, near the Castle, in the very centre of Cardiff. Excellent electrical heater in the room, that allowed for a super fast heating of the room.

Cons:

I would prefer to have a more homogeneous warm lighting in the hotel and the rooms, avoiding cold lights.

2026-02-09 • via Nuitee
A
Abbey • family_with_children • gb
9
Pros:

In centre of cardiff, staff friendly and room clean.

Cons:

Lots of stairs to room, a little dated

2026-02-09 • via Nuitee
R
Rachael • solo_traveller • gb
8
Pros:

Super convenient location and lovely staff, great vfm for an overnight stay.

2026-01-31 • via Nuitee
A
asyard • solo_traveller • tr
9
Pros:

Trene de otobüse de çok yakın, aşırı merkezi konumda. Market de hemen dibinde sayılır. sevimli çalışanların olduğu işletme. Odalar yeterli boyutta. Valizi rezervasyon dışı saatlerde sizin için tutuyor olmaları da güzel. Fiyatı nispeten çok iyi.

Cons:

Merkez yolda olduğundan odaya bağlı olarak gürültü duyulabilir ama gelmişken o canlılık sorun olmadı. Normalde sadece hafta sonları kahvaltı olduğu belirtiliyordu, kaldığımda hafta sonu olmasına rağmen kahvaltı yoktu ama civarda gayet çeşitli imkanlar var çok da sorun değil. Anahtarı odadan her çıkışta görevliye bırakmak biraz üşendiriyor ama güvenlik sebebi sanırım. Merdivenler yorucu olabilir lakin her gün damacana çıkarmayacaksak sorun yok bence. Sevmediğim şeylere kendim cevap verdim gaza gelip ama özetle tekrar olsa tekrar kalırım kesinlikle.

2026-01-31 • via Nuitee
W
Will • solo_traveller • gb
10
Pros:

Good for the price

Cons:

N/a

2026-01-30 • via Nuitee
K
Kayleigh • couple • gb
7
Pros:

Easy to find, walking distance to the bars. The lady on reception was lovely and couldn’t do enough for us.

Cons:

No lifts, a lot of stairs.

2026-01-30 • via Nuitee
M
Martins • solo_traveller • lu
10
Pros:

Will definitely come ONE DAY

Cons:

All
Good

2026-01-29 • via Nuitee
E
Elin • extended_group • gb
10
Cheap and cheerful.
Pros:

The hotel is situated right at the centre of Cardiff and only a few minutes walk from the central train station. There is an extremely good value for money in this hotel, and it exceeded our expectations.

Cons:

For what we paid, there is nothing we can complain about. The hotel is quite old fashioned and isn't for everybody's taste, but for the cheap price, it has everything you would require for the stay.

2026-01-29 • via Nuitee
N
Nathan • family_with_children • gb
8
2026-01-29 • via Nuitee
H
Helen • couple • gb
10
Pros:

Lovely and central

Cons:

N/a

2026-01-29 • via Nuitee
C
charlotte • extended_group • gb
8
Great say close to castle, arcades, bars, restaurants and market. The Welsh cakes in the market and the market itself ar
Pros:

The staff were so welcoming and helpful
Great central location and close to train station
Comfortable bed

Cons:

Everything was fine but if I wanted to be picky would say shower could do with an upgrade

2026-01-29 • via Nuitee
C
Christoph • solo_traveller • de
8
2026-01-29 • via Nuitee
D
davidjT1493BX • Solo travel • Yate, Gloucestershire, England
10
Excellent place to stay
Pros:

Conveniently located in the city centre’s many events, close to many bars and restaurants. Staff are welcoming, friendly and knowledgeable. Rooms are clean, tidy and worm. Fully working shower. I highly recommend the Sandringham Hotel

2026-01-28 • via Tripadvisor