Stanley House Hotel

Hotels
6.2 (1318 reviews)
19-21 Belgrave Rd, Victoria , London , gb
+442078345042

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Vending machine - drinks
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
3.45
Several reviews mentioned issues with cleanliness and maintenance, including bed bugs and dirty rooms.
Service
7.95
Overall staff were described as friendly and supportive, with some positive experiences noted.
Location
9.45
Multiple reviews highlight the great location, close to public transport and attractions.
Room Quality
4.45
Issues with comfort and maintenance were frequently criticized, including uncomfortable mattresses and room conditions.
Amenities
6.45
Basic amenities available, but limited options were reported, particularly regarding the breakfast.
Value for Money
6.95
Some reviews noted reasonable pricing for the area, despite several shortcomings.
Food and Beverage
5.45
Breakfast options were described as minimal and some items were served cold.
Overall Experience
5.45
Mixed experiences with notable pros and cons, overall not recommending for long stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:20

Property Description

Convenient Location near Victoria Station
Located just 0.5 miles from Victoria Station, Stanley House Hotel in Belgravia offers a basic, clean, and convenient stay for guests looking to explore central London.

Budget-Friendly Accommodation with Free Wi-Fi
The hotel provides budget rooms equipped with a TV, telephone, and a private bathroom with a hairdryer. Guests can enjoy free Wi-Fi during their stay, ensuring they stay connected throughout.

Complimentary Full English Breakfast
Start your day right with a traditional full English breakfast served daily in the hotel's dining room. It's the perfect way to fuel up before a day of exploring the nearby attractions.

Book your stay at Stanley House Hotel now and enjoy a comfortable and affordable stay in the heart of London!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Location

Guest Reviews

6.2
Based on 1318 reviews
Cleanliness: 3.45
Service: 7.95
Location: 9.45
Room Quality: 4.45
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 5.45
Overall Experience: 5.45
L
Lorris • extended_group • gb
1
Shit pit
Pros:

Tourist trap shit pit

Cons:

The place and furniture need proper refurbishment

2026-08-27 • via Nuitee
S
Susan • solo_traveller • us
1
We made due.
Pros:

Location was good for hop on hop off bus.

Cons:

No lift with four pieces of luggage to carry upstairs. Bed was horrible , spring was poking out, pillows were flat as a pancake and a spider must have been in the bed because I have 12 bites. No room for two people with luggage. Television didn't work. Water in shower was either scalding hot or freezing cold. I would have left after the first night but would have not been refunded anything.

2026-08-25 • via Nuitee
МиЛена • solo_traveller • bg
5
Pros:

Местоположението и доброто отношение на персонала.

Cons:

Мишките в стаята и лошата хигиена.
Сутрин на закуска чашите бяха мръсни.Стаята е зле почистена, особено банята,но върха беше,когато до леглото в което спях излизаха мишки!

2026-08-25 • via Nuitee
T
Terrones Cabrejos • family_with_children • es
10
Cumplió mis expectativas
Pros:

El desayuno y el café de la entrada.

2026-08-25 • via Nuitee
B
Bruncy • solo_traveller • es
6
2026-08-24 • via Nuitee
V
Valeria • solo_traveller • it
10
2026-08-24 • via Nuitee
J
Jonny • couple • no
7
Ok hotell til ok pris, litt tamt i nabolaget
Pros:

Grei pris

Cons:

Klassisk trangt

2026-08-24 • via Nuitee
E
Edward • solo_traveller • gb
3
Torquay Bill
Pros:

Good location for Victoria coach station.
Staff were bright and cheery.

Cons:

Small room ( was clean ) Narrow steep stairs. Although the property is going through an up grade there is a long way to go. Rather old and dated. Old travel award notices from the eighties and beginning of the century still on wall. Last award 2004.
Breakfast was adequate at best.

2026-08-24 • via Nuitee
F
franco • extended_group • pt
6
Pros:

Gostei da localização, perto de tudo

2026-08-23 • via Nuitee
L
Leyre • solo_traveller • es
8
Un lugar para pernoctar súper bidn ubicado a tener en cuenta
Pros:

La ubicación es súper buena y el personal agradable

Cons:

Las instalaciones, aunque impíos, se ven viejas. Habría que invertir un poco en actualizar colchones y suelos (quizás retirar la moqueta(

2026-08-23 • via Nuitee
T
Tony • solo_traveller • gb
7
Stanley House overnight stay
Pros:

Location, friendliness of staff. Clean and tidy. Breakfast was okay but sausages were poor quality.

Cons:

Decor was very tatty, with wallpaper peeling off of the ceiling, very old furniture. The TV wouldn't get the basic channels. Rooms are very noisy, mainly from rooms above.

2026-08-23 • via Nuitee
I
Irene • solo_traveller • de
1
Pros:

Die Lage war perfekt

Cons:

Die Zimmer sind abgewöhnt, überall auf den Fluren stehen alte und defekte Möbel, das Frühstück ist im Keller und nur Tost und Müsli. Unser erstes Zimmer wäre im Keller gewesen, sann bekamen wir eins im 3. Stock jedoch klein und sehr alt.

2026-08-22 • via Nuitee
R
Rona • solo_traveller • gb
7
Room 33
Pros:

The staff that serve in the breakfast was accommodating. The toilet was clean.

Cons:

The staff in the reception didn't explain about the free hot drink in the vending machine, and they didn't inform us that they will make the room, change the towels and i thought there's no replacement and i requested a new one later the new towels was found under one of the bed duvet. The room really smells that I really need to buy spray refresher. No hanger and the bed really smells.

2026-08-21 • via Nuitee
O
Otman • solo_traveller • es
8
Pros:

La ubicación y el trato del personal

2026-08-21 • via Nuitee
K
Kristapz • solo_traveller • lv
8
2026-08-21 • via Nuitee
J
Jeffrey • solo_traveller • gb
8
Could do better
Pros:

Not too far from Victoria station,very helpful staff

Cons:

Tv didn't work ,no kettle or fridge in room although vending machine in hallway.would not bother to much with breakfast,hot dog sausage,2eggs and beans

2026-08-21 • via Nuitee
K
Kristapz • solo_traveller • lv
8
2026-08-21 • via Nuitee
G
Germano • extended_group • it
6
2026-08-21 • via Nuitee
G
Gilluan • family_with_children • gb
1
Felt I was in a slum
Pros:

Location was close to Victoria

Cons:

When we arrived at room there was damp over 3 walls as you can see in photo room was not fit for purpose and as booked through yourself unable to give refund on room told to contact yourselves for it

2026-08-21 • via Nuitee
K
Kasia • solo_traveller • gb
7
Pros:

Breakfast was lovely and the staff at breakfast were so kind and helpful despite plenty of work they had as the hotel was fully booked

Cons:

Our room was ready in advance but the reception kept us waiting until 12.30 sharp before they gave us the key, quite funny. You are allowed to do it, guys, yes. Is it impressive? No. Would you lose anything by giving us the possibility to relax in the room a bit earlier? No :-)
They also requested my ID even though I had a booking number and paid in advance. I didn't have any ID card on me, trust me, i wouldn't have been allowed to the room if I hadn't reminded myself about an electronic ID I had on an app

2026-08-20 • via Nuitee