Stanley House Hotel

Hotels
6.2 (1120 reviews)
19-21 Belgrave Rd, Victoria , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Fire extinguishers
Contactless check-in/check-out
Food delivered to guest room
CCTV outside property
24-hour security
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
3.45
Several reviews mentioned issues with cleanliness and maintenance, including bed bugs and dirty rooms.
Service
7.95
Overall staff were described as friendly and supportive, with some positive experiences noted.
Location
9.45
Multiple reviews highlight the great location, close to public transport and attractions.
Room Quality
4.45
Issues with comfort and maintenance were frequently criticized, including uncomfortable mattresses and room conditions.
Amenities
6.45
Basic amenities available, but limited options were reported, particularly regarding the breakfast.
Value for Money
6.95
Some reviews noted reasonable pricing for the area, despite several shortcomings.
Food and Beverage
5.45
Breakfast options were described as minimal and some items were served cold.
Overall Experience
5.45
Mixed experiences with notable pros and cons, overall not recommending for long stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:20

Property Description

Convenient Location near Victoria Station
Located just 0.5 miles from Victoria Station, Stanley House Hotel in Belgravia offers a basic, clean, and convenient stay for guests looking to explore central London.

Budget-Friendly Accommodation with Free Wi-Fi
The hotel provides budget rooms equipped with a TV, telephone, and a private bathroom with a hairdryer. Guests can enjoy free Wi-Fi during their stay, ensuring they stay connected throughout.

Complimentary Full English Breakfast
Start your day right with a traditional full English breakfast served daily in the hotel's dining room. It's the perfect way to fuel up before a day of exploring the nearby attractions.

Book your stay at Stanley House Hotel now and enjoy a comfortable and affordable stay in the heart of London!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 1120 reviews
Cleanliness: 3.45
Service: 7.95
Location: 9.45
Room Quality: 4.45
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 5.45
Overall Experience: 5.45
M
Mick couple gb
1
Very disappointing and would not stay again. Check other hotel booking sites for more reviews
Pros:

Location only

Cons:

We knew it was a budget hotel as it had a two-star rating and did not expect high standards. But this hotel is taking budget to a new very low level we would not even give it a one star.

When we first opened our bedroom door our hearts SANK!! And sank even more when we looked over the room:
On-suit facility, The limescale on the shower head was so thick the water came out as if it was a tap. The shower tray, a anti slip mat was not needed as the lime scale served the same purpose it was so thick. There is a small wall cabinet making it impossible to use the basin.
The room itself, space was very limited. It was obvious that it was not suited for a double bed. The pillows were as flat and would not fluff up, the quilt was thin, lumpy, and the cover looked as if it dated back to the sixties and felt as if it was. The curtains and carpets were the same in the design and age. The mattress was old and it was worse than the old one we had just replaced home, all the furniture was very dated and and the wardrobe was not fully accessible.
The tea or coffee facility, on booking in were told there was a free hot drink vending machine. We found out that there was no selection for drinks without sugar so we only had the hot chocolate. The selection of drinks got less. This was pointed out to the receptionist, but nothing was done whilst we were there.
Housekeeping, we only saw them once on the first morning when we were asked if we wanted the towels changing to which we said no. No one came and tidied up the room that day nor the following day.
Breakfast, The booking included breakfast. We only had a part breakfast on the first morning as it was a very poor select and the quality was also poor, the following two days we had breakfast out. The brown sauce bottle top was encrusted with dried sauce on looking at the use by date on the bottle it was 11/25.
Neither the iron or hair dryer had PAT labels on them Don’t know when they were last had PAT Tested.

2026-05-16 via Nuitee
F
Federica solo_traveller it
10
Ottima esperienza. Da consigliare, tornerò molto volentieri
Pros:

Posizione ottima, centralissimo per muoversi.
Staff molto cordiale e colazione abbondante con uova, fagioli, salsiccia.
Ottimo rapporto qualità prezzo.
La camera era pulita e rinnovata da poco, avevamo la numero 7 con vista direttamente sul Big Ben e London Eye.
Stra consigliato per girare in tutta comodità Londra.

2026-05-14 via Nuitee
S
Sergio family_with_children pe
10
Excelente
Pros:

Ubicacion, amabilidad, desayuno, precio

Cons:

Quizas el.cerrojo de la puerta room 10. Costaba cerrarla por fuera con la llave. Pero nada grave

2026-05-14 via Nuitee
S
Simona solo_traveller it
5
Manca la pulizia
Pros:

La posizione è ottima

Cons:

La pulizia della camera era pessima.
Il percorso per raggiungere la sala colazione è squallido.

2026-05-14 via Nuitee
K
Kathryn solo_traveller us
1
Pros:

It was close to the train station and in a safer part of town.

Cons:

It was quite dirty. The carpet had been spilled on multiple times and looked like it had never been cleaned. There was hair everywhere and the sheets were dirty. There was a brownish red stain on the bed sheets near the pillow

2026-05-13 via Nuitee
R
RAMON family_with_children es
9
Una molt bona estada i personal molt amable.
Pros:

Esmorzar clàssic britànic. Molt correcte.

Cons:

Escales molt estretes per pujar a les habitacions.

2026-05-13 via Nuitee
M
Marta family_with_children pl
2
Cons:

W pokojach pluskwy i do tego czuć było stęchlizną. Stan prysznica tragiczny. Ciepła woda załapywała dopiero po 30 min puszczenia prysznica. Śniadania beznadziejne - do zaoferowania tylko jajecznica (nałożona na oko na talerz), oklepane cienkie tosty albo jakieś parówki, które wyglądem nie zachęcały do spożycia. O byle jaką kawę trzeba było się dopraszać, woda i zleżałe ciastka owsiane.

2026-05-12 via Nuitee
L
LAURA extended_group es
3
2026-05-11 via Nuitee
R
Riccardo extended_group it
6
Pros:

Personale super disponibile
Posizione ottima

Cons:

Colazione molto limitata
Struttura un po’ datata
Bagno mini

2026-05-10 via Nuitee
C
Carlos Alberto solo_traveller ar
9
Aprobado
Pros:

Ubicación . Guardería de maletas. Desayuno

2026-05-10 via Nuitee
S
Stéphane couple fr
6
Bon emplacement mais un hébergement à revoir
Pros:

À dix mn de la gare Victoria, très pratique pour partir ou revenir des divers endroits à visiter.

Cons:

La salle de bain était très petite, difficile de fermer la porte qd on est aux WC sans se cogner les genoux à contre la porte. La TV était HS, une image complètement floue ou rayée. Le lit possédait un matelas où on pouvait compter les ressorts. La salle du petit déjeuner - très sommaire - est très vite remplie. Une certaine vétusté de l’ensemble…

2026-05-10 via Nuitee
L
Lisa solo_traveller gb
4
Stanley house - london
Pros:

The bed was comfortable and the room was warm during the night.

Cons:

No kettle
Vending machine was out of tea/hot chocolate
WiFi was intermittent
Breakfast was under cooked (sausage), egg cold (scrambled)
General facilities were in need of improvement

2026-05-10 via Nuitee
R
Riadh couple tn
1
2026-05-08 via Nuitee
V
Valerie extended_group fr
6
Bien pour dormir étant donné qu’on passer l’essentiel du temps à l’extérieur
Pros:

L’établissement est proche de la Station Victoria de même pour les
Restaurants,Pubs,Boulangerie,Pharmacie etccc.. Très bien situé pour faire pas mal de choses à pieds
Le personnels très gentils et de bons conseils
Petit déjeuner :
(Toast -beurre -confiture -café -lait -jus d’orange et de pomme -haricots -saucisse -œuf suffisant pour nous)

Cons:

Notre Chambre quadruple ce trouver au 3 éme étage sans ascenseur
Escalier étroit finissions de la chambre et de la salle de bain reste à revoir
Salle des petits déjeuné vieillot et petite .

2026-05-08 via Nuitee
L
Lorna couple gb
5
Staff were nice and the location was great for us. Would we stay again? Probably not as the hotel itself is desperately
Pros:

The location

Cons:

Breakfast was poor, lack of pillows, having to negotiate around hoovers and building supplies was strange. The peeling wallpaper in our room was disappointing. It is definitely in need of updating and refreshing

2026-05-08 via Nuitee
A
Anna Ewa solo_traveller pl
10
2026-05-07 via Nuitee
A
andrea couple it
6
2026-05-06 via Nuitee
C
Clamot solo_traveller be
7
Pros:

Personnel sur place 24h/24
Emplacement calme et à une distance raisonnable à pied de Buckingham palace et Green Park.

Cons:

Tout est très vétuste et la literie n'est pas très confortable.
Le petit déjeuner est compris, mais c'est une horreur (malgré la gentillesse du personnel)

2026-05-05 via Nuitee
I
Ignacio extended_group cl
10
Pros:

La ubicación, se encontraba caminando a 20-25 minutos del big ben y el centro de Londres.
El desayuno muy bueno y el personal bastante amable.

Cons:

Se ve que es un hotel muy antiguo, pero nada malo.

2026-05-05 via Nuitee
S
sandra solo_traveller it
1
Pros:

Posizione ottima

Cons:

Pulizia inesistente

2026-05-04 via Nuitee