Sydney House Chelsea

Hotels
•
Brownsword Hotels
8.8 (1070 reviews)
9-11 Sydney Street , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Lack of amenities

Categories

Cleanliness
8.88
Many reviews mentioned clean rooms, but some issues with room quality impacted the overall perception.
Service
9.35
The staff were consistently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
9.39
The location was praised in multiple reviews for its proximity to attractions and transit.
Room Quality
7.84
Some rooms were described as small and cramped, affecting the overall quality perception.
Amenities
8.87
Basic amenities were present, with no strong negative feedback.
Value for Money
8.83
Several reviews hinted at feeling the hotel was a bit overpriced, yet still satisfactory.
Food and Beverage
8.38
Breakfast received positive feedback, but limited information on other food options.
Overall Experience
8.85
Positive overall feedback, despite some concerns regarding specific room classifications.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:51

Property Description

Historic Building and Prime Location
Sydney House Chelsea, a Grade II listed Georgian building, is perfectly positioned between Fulham Road and King's Road. Just a 3-minute walk from South Kensington Underground Station, this hotel offers a blend of history and convenience.

Luxurious Rooms and Amenities
Each room at Sydney House Chelsea is elegantly designed and equipped with a flat-screen TV. Guests can indulge in stylish bathrooms featuring L'Occitane toiletries. With a 24-hour room service menu, comfort and convenience are always at your fingertips.

Explore the Best of London
Within walking distance, guests can explore iconic attractions like Kensington Gardens, Hyde Park, Harrods, and Harvey Nichols. Whether for leisure or business, Sydney House Chelsea offers a memorable stay in the heart of London.

Book your stay at Sydney House Chelsea today for a delightful London experience.

Important information:

When booking 4 rooms or more, or 10 room nights or more, different policies and additional supplements will apply

For prepaid rates the card used to make the booking will be required on check-in. If you are booking on behalf of another guest, please contact the hotel directly prior to booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1070 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
Annabelle • couple • gb
7
Pros:

Central position and friendly staff.

Cons:

Bathroom needed updating

2026-07-25 • via Nuitee
E
eric • couple • fr
8
2026-07-25 • via Nuitee
C
Clare • couple • za
8
2026-07-23 • via Nuitee
D
Danielle • family_with_children • ch
7
2026-07-22 • via Nuitee
K
Kevin • solo_traveller • gb
9
Pros:

Friendly and helpful staff.Well appointed hotel in great position for South Kensington and Royal Marsden hospital Excellent breakfast menu as well

2026-07-21 • via Nuitee
A
Andrew • couple • gb
9
Perfect accommodation for a short break in Chelsea.
Pros:

Great location for Kensington, Chelsea and Westminster area. Lovely clean room with very comfortable bed. Excellent breakfast. But best of all was the first class and friendly staff service.

Cons:

Nothing

2026-07-20 • via Nuitee
H
Helen • couple • gb
10
Perfect stay in the perfect area .
Pros:

Great little hotel . We had a big bed that was so comfy. Gem of a hotel in an excellent location

Cons:

Nothing

2026-07-19 • via Nuitee
M
Micon66 • solo_traveller • cy
8
Pros:

Location

2026-07-19 • via Nuitee
T
Tenisha • solo_traveller • at
8
Such welcoming and helpful staff, I will be back
Pros:

The Staff went above and beyond, excellent service

2026-07-17 • via Nuitee
B
Beverley • solo_traveller • gb
9
Pros:

Great location in between Fulham and Kings Road ...very close to Royal Marsden.
Comfortable room , great staff and good breakfast choice .
Very clean and well presented

2026-07-17 • via Nuitee
F
Faisal • solo_traveller • kw
7
2026-07-13 • via Nuitee
S
Sunilkumar • solo_traveller • ca
8
Pros:

It's location is quite central. The staff was very helpful.

Cons:

There is no sign that indicates the hotel. We went past the hotel and had to turn back to get to the door. During the night it is even more difficult to identify the hotel entrance.

2026-07-13 • via Nuitee
F
Freda • couple • gb
9
The upgrade made our holiday x
Pros:

Very central to Chelsea old town hall

Cons:

The smaller rooms were tired but we got upgraded to a room which was lovely

2026-07-11 • via Nuitee
N
N7549RPjamesk • Business • New York City, New York
2
Great location but misleadingly sold
Pros:

3 star dreck sold as 5 star hotel

2026-07-09 • via Tripadvisor
S
Simone • couple • us
9
2026-07-09 • via Nuitee
A
andrew • solo_traveller • gb
9
2026-07-09 • via Nuitee
S
Steve • couple • gb
8
Pros:

Rooms were fairly small

2026-07-08 • via Nuitee
S
Sandra • family_with_children • ch
8
2026-07-06 • via Nuitee
A
Alan • couple • gb
9
Pros:

Location was excellent, easy walking distance to Kings Rd & Fulham Rd, room was a little small but was very comfortable & had everything we needed, excellent shower, toiletries, tea / coffee etc etc, all good.

2026-07-06 • via Nuitee
A
Alvaro • couple • es
8
Pretty good hotel in London
Pros:

Nice hotel, friendly staff and great location.

2026-07-06 • via Nuitee