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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Non-smoking throughout
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Shared lounge/TV area
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
Review Highlights
Categories
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Property Description
Historic Building and Prime Location
Sydney House Chelsea, a Grade II listed Georgian building, is perfectly positioned between Fulham Road and King's Road. Just a 3-minute walk from South Kensington Underground Station, this hotel offers a blend of history and convenience.
Luxurious Rooms and Amenities
Each room at Sydney House Chelsea is elegantly designed and equipped with a flat-screen TV. Guests can indulge in stylish bathrooms featuring L'Occitane toiletries. With a 24-hour room service menu, comfort and convenience are always at your fingertips.
Explore the Best of London
Within walking distance, guests can explore iconic attractions like Kensington Gardens, Hyde Park, Harrods, and Harvey Nichols. Whether for leisure or business, Sydney House Chelsea offers a memorable stay in the heart of London.
Book your stay at Sydney House Chelsea today for a delightful London experience.
When booking 4 rooms or more, or 10 room nights or more, different policies and additional supplements will apply
For prepaid rates the card used to make the booking will be required on check-in. If you are booking on behalf of another guest, please contact the hotel directly prior to booking.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Very comfortable room. The location is perfect. And Aeeda? was extremely friendly at breakfast.
All the staff were extremely helpful. We will go again!
Very clean and welcoming, great position for The Brompton
The shower wasn’t great just a trickle if u like your shower warm. I would stick to having a bath next time.
Friendly, welcoming staff. Awesome location. Comfortable beds.
Shower/bath stall is a bit “out-of-date”.
Very tiny elevator! But staff always happy to help when necessary..
Really lovely staff. Great location and great value
Decore is getting a bit tired. Ditto with bathroom
Quartier
L hôtel. Le personnel surtout . La literie. Le règlement des mon arrivée. Tout m a semblé suspect. Je m attendais à une boutique hôtel, dans une maison londonienne. Déçue par le prix pour une qualité moindre.
love it!
I can’t think of anything I didn’t like.
Estuvo muy bueno, las camas muy cómodas
Se escucha bastante entre los pasillos y los cuartos y no funcionaba la caja fuerte .
location
Cute little hotel with adequate room, clean, centrally located and good price.
Bathtub/shower is a super high step and if you are not comfortable getting in and out it can be risky. Elevator is there and thank goodness, but it was 1 person plus luggage only.
La posizione e la stanza. buon letto, un bagno decente ma gli asciugamani venivano cambiati in modo erratico e le forniture per il bagno erano solo shampoo. Ad altre stanza davano solo bagno schiuma, ad altre solo balsamo. E' un problema di training dello staff
il tappeto non veniva aspirato tutti i giorni. Gli asciugamani non venivano cambiati tutti i giorni. La colazione era con servizio al tavolo ma estremamente lento. L'ultimo giorno, pur avendo pagato in anticipo le colazioni. la colazione semplicemente non è stata fornita per carenza di staff. Mi sembra che ci fossero notevoli problemi organizzativi, mamageriali e di training dello staff. Ci attendiamo il rimborso di 2 colazioni per l'ultimo giorno
Location was good, the room was small but well laid out and had a good feel to it, nice decorations.
The plumbing was rubbish, the hand basin plug didn't work and the shower was a nightmare. I was staying at the hotel because I was going for surgery to the Brompton Hospital the following morning at 7am. Because of the surgery I had to use a special body wash supplied by the hospital and shower the night before and first thing in the morning, washing my hair as well as my body.
What was wrong with the shower, practically everything. It was in the bath, and the bath was quite narrow at the shower end which meant there was very little space to stand comfortably. The shower head was fixed to wall, it was tiny, and the flow was pathetic, the only way to get a decent flow was to turn the temperature down, but I didn't want shower in the cold. There was a small glass screen but most of the screening was a shower curtain.
If I have to go to the Brompton again I'll stay in a Premier Inn, the beds are just as comfortable, it's a lot cheaper and the shower works!!
Overall, the property — which I’ve been staying at for many years — remains a viable option for accommodation in Chelsea. The room, although now showing signs of age, was on the fourth floor with a pleasant view. The staff, though only partially professional, did their job.
The property is run in an impersonal way, even though it originally started as a small hospitality initiative that was more attentive to guests’ needs: those initial intentions have disappeared. There is a clear lack of a proper manager: everything seems to be left to the goodwill of the staff, who only partially know what they are doing.
As proof of the above, it’s enough to say that, despite having returned to the same property at least 10 times over the past years, there has never been any sign of recognition or attention toward this loyal customer. In fact, this year they even forgot to service the room after the first night and, despite my reporting it, they barely reacted at all...
It’s a shame I’ll have to go elsewhere next time, given how particularly convenient the location is for my work commitments!
Tout se passe très bien
Accueil,chambre, petit déjeuner
Rien
Great location and close to the tube and Kings Road. More of a boutique b and b than a hotel. Small reception area. Terribly tiny lift which was a bit claustrophobic but necessary as we were on the top floor and had to take bags up. Bed was really comfy and bedding crisp and towels good size. Standard room was small but had everything we needed although Bath had shower attachment as there was an angle to the room so unable to stand to shower. Room 33. Would book a larger room next time. Breakfast was beautifully cooked although had run out of a few items. Poached eggs with avocado and feta and chives on sourdough was delicious. Reception staff very friendly.
It was expensive but this is due to the location I expect.
I stayed for an extra night as it was exactly what my grandson and I needed to be near his family and sister in a nearby hospital.
Staff were amazing, welcoming and kind went out of their way to make our extra night possible.
Room was small but extremely comfortable and had everything we needed.
Breakfasts were also delicious and a good range of dishes 😊
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