Ramada by Wyndham Cheltenham

Hotels
Wyndham Hotels & Resorts
7.8 (179 reviews)
Gloucester Road, Staverton, Cheltenham, England, GL51 0ST , Cheltenham , GB

Facilities

Meeting rooms
Front entrance ramp
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly receptionist
Adequate breakfast available
Cons:
Dirty carpets
Outdated rooms
Lack of advertised amenities
Unpleasant location

Categories

Cleanliness
6.28
Several reviews mention dirty carpets and stains on the walls.
Service
9.25
Receptionist was friendly, but overall service suffered from understaffing.
Location
8.29
Unwelcoming exterior and poorly maintained parking area, impacting the overall impression.
Room Quality
6.24
Rooms are outdated with maintenance issues, such as stained carpets and furniture in poor condition.
Amenities
7.27
Many advertised amenities were lacking, such as no concierge and poor breakfast service.
Value for Money
8.73
Given the overall disappointing experience, guests feel the hotel does not represent good value.
Food and Beverage
7.28
Breakfast selection and quality were criticized, with issues in service and offerings.
Overall Experience
9.05
Overall, a disappointing stay with multiple issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:59

Property Description

Welcome to Ramada by Wyndham Cheltenham, your ideal retreat in the heart of the business district!

Recreation and Relaxation
Unwind in style with our stunning terrace and garden, and keep up your fitness routine at our 24-hour fitness center. For a casual escape, choose from our lovely picnic area, perfect for a sunny afternoon.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack from our coffee shop/cafe. Start your day right with a hearty English breakfast served daily.

Business Ready
Whether you're attending a conference or winding down after meetings, our state-of-the-art business center and meeting rooms are at your service, complemented by complimentary Wi-Fi for your convenience.

Your perfect stay awaits—don't miss out, book your room today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 179 reviews
Cleanliness: 6.28
Service: 9.25
Location: 8.29
Room Quality: 6.24
Amenities: 7.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 9.05
R
Rosalyn couple gb
5
The potential of this property has no limits & we will be interested to see the finished product.
Pros:

The new owners are upgrading this property as they go. So the dining, bar & lounge areas are very nice & welcoming.

Cons:

The hotel upgrade has yet to get to the bedrooms & bathrooms as the new owners are upgrading as & when they can.

2026-05-16 via Nuitee
T
Tayla solo_traveller gb
7
Lovely location
Pros:

We had a huge suite and the staff were very welcoming.

Cons:

Sadly the suite was incredibly worn down and run down

2026-05-15 via Nuitee
K
Keith solo_traveller gb
9
2026-05-15 via Nuitee
M
Michael couple gb
9
The friendly staff, the amazing food and the general level of comfort will draw us back.
Pros:

The room was large with a very comfortable king size bed, plenty of pillows etc.
We had an evenning meal taking advantage of the early sitting (Pre 7pm). Food was excellent, both in quality and presentation, making it superb value.
The English Breakfast was one of the best! Presentation was amazing as was the quality. A must have for any visitor.

Cons:

Lack of a pool, but that was known in advance when booking.

2026-05-15 via Nuitee
B
Barry couple gb
6
2026-05-14 via Nuitee
J
Julie solo_traveller gb
9
Pros:

Spacious room
Plenty of parking
Pay at hotel for breakfast if you wanted it

Cons:

Nothing

2026-05-13 via Nuitee
O
Orge solo_traveller fr
9
Pros:

Accueil, parking et chambres

Cons:

Prix des repas

2026-05-12 via Nuitee
S
Sharon couple gb
6
Nice staff, friendly atmosphere.
Pros:

Staff were friendly and welcoming, the restaurant and bar is lovely. And the cocktails amazing!

Cons:

The bathroom was very dated, no walk-in shower, old wash basin, paint work around hotel need doing.

2026-05-12 via Nuitee
J
James solo_traveller ie
9
The Ramada is a nice quiet hotel on the outskirts of Cheltenham, a lovely comfy bed
2026-05-11 via Nuitee
M
Michelle couple gb
7
Perfectly placed for our trip, friendly staff and good value
Pros:

Good value with comfy beds and free parking

Cons:

Bathroom was a little tired and could do with an update.

2026-05-10 via Nuitee
D
Dean couple gb
10
2026-05-10 via Nuitee
B
Brian solo_traveller gb
5
Good dinner but atrocious breakfast
Pros:

Quiet location, comfortable room and good quality evening meal.

Cons:

The complimentary continental breakfast was simply abysmal, with pitifully narrow range of food options, minute croissant (1 each), ditto for Danish pastry, and staff who made it plain that we should have chosen the at cost full English. The worst hotel breakfast we have ever tasted.

2026-05-10 via Nuitee
H
Heather family_with_children gb
4
Needs lots of work and things to be made safe.
Pros:

Large rooms and quiet location and staff were nice and pleasant.

Cons:

Property and rooms in bad condition, our room had the fire alarm dangling out of the ceiling by its wires and random wires were hanging out of a socket. The cups hadn’t actually been washed which was rather gross and lamps were only for show as had no bulbs, bed was too short and I’m not particularly tall and single duvets were both put in double duvet covers so most of it was on the floor which was odd. Don’t advise eating there as breakfast had obviously been pre cooked and was completely cold as the trays were not heated, they offered to cook fresh but we needed to be somewhere. It’s a shame as it has the potential to be a great hotel with lots of work.

2026-05-09 via Nuitee
S
Siobhan couple gb
10
Excellent
Pros:

Beautiful decor comfy beds and friendly staff

Cons:

Nothing

2026-05-08 via Nuitee
C
Charles solo_traveller be
5
I didn't get the room I paid for.
Pros:

The quite location.

Cons:

I didn't get the room i paid for,too bad and I was really disappointed.The staff there told me that booking. Com didn't let them know this and i showed him the picture of the room i paid for on my reservation on booking. Com yet i was not geven the room.My wife and my children were very disappointed as well.This is not professional.😞.

2026-05-08 via Nuitee
C
Chiara couple gb
8
2026-05-07 via Nuitee
R
Rick solo_traveller gb
6
Good location, parking, rooms nice, frustrating breakfast and restaurant options
Pros:

Room itself is nice enough, a little dated in places.

Cons:

Frustrating to find no restaurant or bar, and limited breakfast, despite emailing beforehand, as stay in cheltenham once a month and first time, found out on arrival, but is still showing on the booking pages as restaurant etc there but it isnt.

2026-05-06 via Nuitee
G
Godwill couple be
8
2026-05-05 via Nuitee
J
Joanne family_with_children gb
8
We only stayed one night, room was big avd comfortable
Pros:

Thus property was being renovated at the time of out stay so staff were trying there best

2026-05-04 via Nuitee
C
Charlotte family_with_children gb
5
Good area with kids, especially having separate sleeping areas.
Pros:

Location was good. Room was big. Good having tvs in both lounge and room.

Cons:

No hot water in the shower (Orchard Suite). Could do with a refurb, smashed bottom of door and curtains didn’t fully block out light.

2026-05-03 via Nuitee