Abbey Hotel, London Shepherd's Bush Market

Hotels
•
OYO Rooms
7.2 (780 reviews)
23 Wood Lane Shepherds Bush , London , gb

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Children allowed

Facilities

Non-smoking rooms
Terrace
Luggage storage
Ironing service
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
Invoice provided
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable room

Categories

Cleanliness
5.13
Multiple reviews indicate serious cleanliness issues.
Service
8.1
Several positive mentions of friendly and helpful staff.
Location
9.14
Consistently praised for its convenient and central location.
Room Quality
6.09
Room discomfort and lack of cleanliness highlighted in reviews.
Amenities
7.12
Limited mention but indicated basic amenities with some issues.
Value for Money
7.58
Price noted as reasonable for London but with considerable caveats.
Food and Beverage
7.13
Not specifically mentioned, assumed standard for this hotel.
Overall Experience
7.3
Mixed reviews lead to a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Convenient Location
Less than a 5-minute walk from the O2 Shepherd’s Bush Empire, the Abbey Hotel is opposite the Westfield London Shopping Centre, offering easy access to entertainment and shopping options. Bars, restaurants, and the Shepherd’s Bush Market Underground Station are all within close proximity, making it a perfect choice for travelers looking to explore the city.

Nearby Attractions
Within a 20-minute tube journey, guests can reach iconic London landmarks such as Hyde Park, Marble Arch, and the bustling Oxford Street, ideal for sightseeing and shopping enthusiasts. Additionally, the Queen’s Park Rangers Football Club and the Olympia National Exhibition Centre are just a short taxi ride away, providing convenience for event attendees.

Comfortable Accommodation
Each basic room at the Abbey Hotel features a TV and a private bathroom, ensuring a comfortable stay for guests. The inclusion of free WiFi adds to the convenience, allowing guests to stay connected throughout their visit.

Ready to experience the convenience and comfort of Abbey Hotel? Book your stay now!

Important information:

Please note that the full cost of the stay will be required upon check-in at the hotel.

Guests are kindly requested to provide an estimated arrival time when booking or by contacting the hotel prior to arrival. A late check-in charge of GBP 30 will be applicable for check-ins after 11:30 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 780 reviews
Cleanliness: 5.13
Service: 8.1
Location: 9.14
Room Quality: 6.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 7.3
P
Paul • solo_traveller • gb
7
Pros:

The location was ideal

2026-03-20 • via Nuitee
A
Anaelle • solo_traveller • fr
8
Pros:

La proximité au centre commercial et nothing hill. Le personnel est très gentil. C’est très propre

Cons:

Le matelas n’est pas confortable du tout, la salle de bain mérite un rafraîchissement.

2026-03-19 • via Nuitee
Z
ZOLI • extended_group • it
9
2026-03-18 • via Nuitee
L
Luis • couple • gb
9
2026-03-17 • via Nuitee
M
MARDIN • couple • gb
6
No comment
Pros:

Location

Cons:

Smells

2026-03-17 • via Nuitee
C
Costa • extended_group • pt
7
Cons:

Wi-Fi

2026-03-17 • via Nuitee
J
John • family_with_children • gb
9
As expected
Pros:

Room was comfortable and clean and the location was perfect for loftus road and the staff were very helpful

2026-03-16 • via Nuitee
T
Tim • solo_traveller • gb
8
Pros:

Friendly Staff, easy to check in

Cons:

Can be noisy due to the road

2026-03-13 • via Nuitee
T
Thomas • family_with_children • gb
7
Pros:

Great location, good value for money, well equipped and comfortable room

Cons:

TV remote control broken, somewhat excessive small of cleaning products

2026-03-12 • via Nuitee
F
Francesca • couple • it
9
Rapporto qualità prezzo ottimo
Pros:

Ottima posizione, seppur non nel centro è collegata bene e collocata di fronte ad un centro commerciale che rimane aperto fino a tardi, ottimo per qualsiasi necessità. Cambio asciugamani ogni giorno.

Cons:

Un po antiquata ma funzionale

2026-03-12 • via Nuitee
S
Sandra • couple • es
8
Pros:

La ubicación.

2026-03-10 • via Nuitee
W
Wilson • extended_group • gb
7
2026-03-10 • via Nuitee
L
Lara • couple • si
6
2026-03-08 • via Nuitee
M
Marta • couple • pl
4
Dramat - nie polecam
Pros:

Lokalizacja blisko metra

Cons:

Wszystko.
Pokój był mniejszy niż na zdjęciach, nie było gdzie położyć rzeczy.
Było bardzo brudno - poza toną kurzu, była brudna kabina prysznicowa, poplamiona pościel i wszystkie ręczniki. Poprosiliśmy o wymianę ręczników to nowe również miało mnóstwo żółtych plam.

2026-03-08 • via Nuitee
P
Paddy • solo_traveller • gb
7
Pros:

Good location and price

Cons:

I am still waiting for a VAT Invoice a month later!

2026-03-07 • via Nuitee
W
Wanchaloem • couple • th
3
2026-03-07 • via Nuitee
L
Laura • couple • it
8
2026-03-06 • via Nuitee
M
Miron • couple • pl
9
Świetny pobyt w klimatycznej szeregówce
Pros:

Pokój wygodny, od podwórka. W nocy było cicho. Grzejnik działał porządnie, kosmetyków zawsze wystarczało, a personel codziennie wymieniał nam ręczniki i uzupełniał ewentualne braki. Pobyt naprawdę na plus, szczególnie w tej cenie.

Cons:

Przydałaby się lodówka, choćby wspólna, na piętrze.

2026-03-02 • via Nuitee
L
laura • couple • es
7
Bien para una noche ,no mas
Pros:

Al lado de parada de metro y estación de autobús, aunque a media hora mínimo de cualquier zona del centro.
Las camas cómodas, limpieza

Cons:

No hay personal de recepción, y tuve que esperar a que me trajeran la llave de la habitación llamando por telefono

2026-03-02 • via Nuitee
S
Salvarani • couple • fr
6
Pros:

L'emplacement, le prix, le personnel disponible

Cons:

Le fait que ce soit très mal insonorisé, pas de wifi

2026-03-01 • via Nuitee