Best Western Annesley House Hotel

Hotels
Best Western
9 (2303 reviews)
6 Newmarket Road , Norwich , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2303 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
B
Barbara solo_traveller gb
9
Enjoyable and would have liked to have gone outside. Not far to walk to
Pros:

Lovely breakfast

Cons:

I would have liked a larger menu for dinner but I didnt have it every day. Too much chili.

2026-05-16 via Nuitee
S
Stephanie couple gb
8
2026-05-14 via Nuitee
I
Ian solo_traveller gb
10
2026-05-14 via Nuitee
B
Brian couple cy
10
The hotel is excellent, all staff very friendly and helpful
Pros:

All of the above

Cons:

Nothing

2026-05-12 via Nuitee
P
Paul solo_traveller gb
8
2026-05-12 via Nuitee
D
David couple gb
8
Overall good
Pros:

Location, House Room

Cons:

Being charged £6 a day to park car outside 3 days @ £6 = £18.00
Never paid to park when staying at a hotel

2026-05-11 via Nuitee
P
Patricia family_with_children gb
8
2026-05-10 via Nuitee
R
Rosemary couple gb
8
Very pleasant surroundings and comfortable stay.
Pros:

Pleasant light room.

Cons:

Na

2026-05-06 via Nuitee
A
Ann couple gb
9
This was our second stay and we will be back
Pros:

The room was very comfortable with a lovely waterfall shower

Cons:

The only small thing was the pillows, they were either too soft or too hard and not very comfortable

2026-05-05 via Nuitee
K
Katherine solo_traveller gb
10
2026-05-04 via Nuitee
K
kathryn couple gb
8
A conveniently located hotel with lots of character, perfect for a short stay.
Pros:

The main building was beautiful with lots of character. It was very well located, being only a 10 minute walk into the city centre. Breakfast was substantial and delicious. There was ample space to park our car and a lovely little garden at the back to sit and relax in.

Cons:

Our room was in a converted outbuilding, which was not part of the main building. The room was very small with low ceilings and on the 1st floor. To be honest, we were both slightly disappointed. Considering the price we paid and the description given at the time of booking, this was not what we expected. However, the bed was very comfortable and small ensuite ok for an overnighter.

2026-05-04 via Nuitee
C
Catherine couple gb
8
Great location and lovely staff
Pros:

The communal areas were great, the staff were all lovely and very accommodating. The room was good for the night and bed comfortable.

Cons:

The accommodation was pretty basic. The bedroom itself was fine, the bathroom could do with being updated quite significantly.

2026-05-04 via Nuitee
W
wenceslas51 solo_traveller gb
9
Pros:

Comfortable,spacious rooms.

Cons:

No green recycling facilities

2026-05-03 via Nuitee
S
Sefiya solo_traveller gb
8
2026-05-03 via Nuitee
G
Gwendoline couple gb
10
A perfect stay close to the Town centre
Pros:

Beautiful garden in city centre, accommodation is as described,super clean, comfortable and the staff are lovely.

Cons:

Difficult to find on the satnav

2026-05-02 via Nuitee
G
Greenfield couple gb
9
Hotel in a very convenient location, breakfast was really good.
Pros:

Breakfast was superb with good and friendly service. Great location, very convenient for the city centre.

Cons:

Room was a little bit hot and stuffy.

2026-05-02 via Nuitee
P
Peter solo_traveller gb
7
Comfortable hotel, great location
Pros:

Good location, short walk to city centre. Room was good size, clean and well furnished. Bathroom was small, but with a large shower cubicle and plenty of hot water. Staff were all friendly. Breakfast was very good, with plenty of choice.

Cons:

Dinner menu was poor, very limited choice of main courses. As a result, everyone went out for dinner, so bar and lounge were empty, with no atmosphere. The first evening we did eat in the restaurant, almost on our own, and the food we did have was very good.

2026-05-01 via Nuitee
L
Lucken couple gb
10
A beautiful city and the hotel was excellent!
Pros:

Excellent!

Cons:

Nothing!

2026-05-01 via Nuitee
A
Alan couple gb
8
Everything we wanted in a great little gem of a hotel. Really lovely
Pros:

It was a lovely room, we have been before and had the garden room but it was already booked on this occasion. Next time we may go for a ground floor room as the stairs were quite steep. Breakfast choices were excellent with great service from the waitress. Check in was easy and again the staff member was charming and helpful. Great to have parking and to be able to stroll into town. We will certainly use this hotel again when we visit Norwich again.

Cons:

nothing much to say but my husband was disappointed at the range of bottled beer. He's not a larger drinker!

2026-04-30 via Nuitee
A
Amy solo_traveller gb
7
2026-04-30 via Nuitee