Best Western Annesley House Hotel

Hotels
•
Best Western
9 (2479 reviews)
6 Newmarket Road , Norwich , gb
+44 1603 624553

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Location

Guest Reviews

9
Based on 2479 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
K
Kate • solo_traveller • gb
7
Fine but better places can be found
Pros:

Comfortable room, delicious breakfast, convenient parking

Cons:

Fridge didn’t work in the room, not particularly worthy of the high rating or pricing

2026-08-29 • via Nuitee
M
Marco • solo_traveller • gb
4
Pros:

Quite location close to City Centre

Cons:

No lift, outdated, basic facilities

2026-08-29 • via Nuitee
E
Elizabeth • couple • gb
8
2026-08-29 • via Nuitee
S
Susan • couple • gb
8
2026-08-27 • via Nuitee
G
Gareth • couple • gb
8
Excellent hotel, lovely rooms and staff , we will be returning again .
Pros:

Easy to walk into Norwich City. Car park , reception staff very helpful and polite nothing too much trouble . Lovely garden a pleasure to sit in .

Cons:

Evening meal menu a bit basic , service was a bit hit and miss. Waiter could do with being a bit smarter.

2026-08-27 • via Nuitee
L
Lewis • extended_group • gb
7
Good stay, good value hotel for the price
Pros:

Large room and good value

Cons:

Broken bathroom blind, reception rudely ringing up an hour before check out claiming the check out was 30 minutes less than stated on the booking.

2026-08-26 • via Nuitee
H
Helen • extended_group • gb
9
Lovely location just outside the city and very easy to access by car.
Pros:

Breakfast was excellent and the room clean and quiet even though the road was close by. Bed linens were very luxurious and I appreciated the fan in the room as it was a hot night. The bathroom was very spacious with good lighting.

Cons:

I requested a twin room, but the beds were so close together it might well have been a double. I really did expect more room between the beds. Also the shower height was non-adjustable, not very useful.

2026-08-26 • via Nuitee
A
Amy • couple • gb
10
Pros:

Good location

Cons:

Nothing

2026-08-25 • via Nuitee
C
Cherie • solo_traveller • gb
9
It was very good value for money and an ideal location.
Pros:

Staff were friendly. Hotel was close to the town centre. The breakfast choices were very good.

Cons:

It would have been nice to have free access to the continental breakfast items, rather than having to order them.
Water offered at breakfast would have been good too.

2026-08-25 • via Nuitee
L
Lynn • family_with_children • gb
8
The payment for rooms was more than originally quoted. Reported and amended but still £18 difference
Pros:

Staff courteous and helpful. Meals were very good. Room comfortable

Cons:

A lighter, summer duvet would have been better than the heavy one provided

2026-08-25 • via Nuitee
A
appraisor • Couples • Brighton, East Sussex, England
10
An excellent stay.
Pros:

An excellent stay. Pleasant efficient staff, nicely presented Hotel within 10 minute walk of city centre. Very clean well presented public areas. Room was spotless with very good comfortable facilities and a small but very pleasant garden in which to sit. The breakfast menu was comprehensive, very well cooked and presented as was our dinner, taken in a very pleasant “garden room”. There was also a comfortable lounge and bar available with a good pint of draught Adnams. Would have no hesitation in recommending this Hotel to family and friends. Well done to the Team at Annesley House Hotel and thank you again.

2026-08-24 • via Tripadvisor
M
Michela • couple • ch
8
2026-08-24 • via Nuitee
M
Mark • couple • gb
8
Hotel is well positioned for city break and festivals. Very professional staff who are welcoming and friendly. Comfortab
Pros:

Good size room, clean, quiet, comfortable, safe and secure. Character property

Cons:

Room and bathroom looked tired and used.

2026-08-24 • via Nuitee
D
Dawn • solo_traveller • gb
10
Really great apartment, and ate well on site in the evening
Pros:

Location perfect
Accommodation was way bigger and better than expected.
Last minute book and will definitely go again

Cons:

Breakfast started too late for me to enjoy( 6.45) I had an early start

2026-08-24 • via Nuitee
S
S • couple • gb
7
Comfortable Stay
Pros:

Good stay, no AC in rooms but thankfully it wasn’t during the high temps. Location was good

Cons:

Had to pay additional fee to park, even as a booked in guest.

2026-08-24 • via Nuitee
M
Min • solo_traveller • gb
8
Pros:

The staff were all super. Really helpful. Fabulous breakfast. Very easy to the shops and centre as long as you can walk 15 mins.

Cons:

The room was a little small and didn't like that there was quite a big step to the bed. On the side of busy road so a bit noisy.

2026-08-23 • via Nuitee
T
Tamasine • couple • gb
9
Charming hotel, will definitely stay again if I’m ever in Norwich.
Pros:

Great hotel, clean and comfortable. Amazing breakfast. Beautiful garden with a babbling brook and stunning pond.

Cons:

It was a bit of a job getting to room 24 with luggage. Lots of narrow, steep stairs and heavy doors. It’s an old building so can’t be helped.

2026-08-23 • via Nuitee
S
Sacha • family_with_children • fr
10
2026-08-23 • via Nuitee
J
Julia • couple • gb
8
2026-08-23 • via Nuitee
K
Kelly • couple • gb
10
Wonderful, would definitely recommend.
Pros:

It was well kept. Staff are friendly.

Cons:

There wasn’t anything I didn’t like.

2026-08-22 • via Nuitee