Best Western Annesley House Hotel

Hotels
Best Western
9 (2400 reviews)
6 Newmarket Road , Norwich , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2400 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
Jean solo_traveller gb
8
I wouldn’t stay longer than 1 night in that particular room.
Pros:

Lovely area for breakfast and dinner. Friendly staff.

Cons:

Some stairs up to the bathroom. Having to pay to park car.

2026-07-25 via Nuitee
T
Trygve couple no
5
Ok stay, but no more than it needed to be for that price.
Pros:

good location and cosy surroundings.

Cons:

Arrived late, around midnight, and evening staff were helpful. However, when we came into the room and turned on the lights, 2-3 silverfish scuttled away. This was concerning, as they are known to get into luggage and spread to people's homes that way. Should have addressed this with staff, but it was too late on the day, and we since never got around to it. We have still not dared to take our suit cases into our house since arriving home. Room also smelt a bit damp.

2026-07-25 via Nuitee
G
Gemma solo_traveller gb
8
Really pleasant stay
Pros:

Really pretty garden

Cons:

Nothing it was good

2026-07-24 via Nuitee
R
Robin couple gb
7
Just what we needed.
Pros:

Good breakfast. Quiet room overlooking rear. Requested Bible in room which was provided.

Cons:

Nothing

2026-07-23 via Nuitee
H
Haruko couple gb
10
2026-07-23 via Nuitee
H
Helen solo_traveller gb
10
Hidden gem, fabulous staff, will be back
Pros:

What a gem this hotel is. From the attentive staff to the beautiful oasis garden at the back, it was a joy to be here.

Cons:

Absolutely nothing, loves my stay!

2026-07-21 via Nuitee
O
Owen solo_traveller gb
8
The hotel stay realy improved my time in Norwich.
Pros:

Friendly, adaptable staff.

2026-07-20 via Nuitee
P
penny solo_traveller gb
5
Quaint
Pros:

Breakfast was good. Location was ok.

Cons:

Our room was small and had a low ceiling which was not spacious. It was quaint but a bit claustrophobic. I didn't like being charged for parking

2026-07-19 via Nuitee
K
Karen extended_group gb
10
Great hotel. Will be back.
Pros:

An elegant hotel, just a short walk from city centre. Excellent customer service. Very nicely decorated. Clean.

Cons:

All good

2026-07-19 via Nuitee
R
Richard couple gb
8
Met expectations
Pros:

Clean and tidy, within walking distance of town

Cons:

.

2026-07-19 via Nuitee
A
Anita couple gb
9
2026-07-18 via Nuitee
E
Edward solo_traveller ie
9
2026-07-18 via Nuitee
R
Robert couple gb
9
Pros:

One of the staff provided ice for my partners damaged knee

2026-07-16 via Nuitee
S
sandra couple gb
10
2026-07-15 via Nuitee
C
Chaten solo_traveller gb
10
2026-07-14 via Nuitee
L
Laura Hopwood solo_traveller gb
8
Pros:

Great location, closen to City Centre. Good parking. Big rooms. Manager was super helpful.

Cons:

Rooms are dated.

2026-07-14 via Nuitee
P
Pauline couple gb
8
Very good trip, Will stay again
Pros:

Location, comfortable, clean, good breakfast, a pleasant place to stay

Cons:

Nothing

2026-07-13 via Nuitee
J
John solo_traveller gb
8
I enjoyed my week here nice room and helpful friendly staff. I would definitely stay again
Pros:

Cooked breakfast was very good,well cooked and plenty of it. Room was comfortable and clean and was refreshed every day.

Cons:

I don't have anything I didn't like.

2026-07-13 via Nuitee
M
Margaret solo_traveller gb
6
Pros:

Restaurant good service
Nice food.

Cons:

Room needed update on shower. My age don't like having to step into bath. My fault when booking but top floor was a bit of a challenge. On staying several times never had to pay parking before a real downer shan't be booking again unless I come by train.

2026-07-13 via Nuitee
P
Peter solo_traveller gb
7
July 26 stay
Pros:

Garden, food

Cons:

Heat in room (summer was hot) no air con

2026-07-12 via Nuitee