Best Western Annesley House Hotel

Hotels
Best Western
9 (2223 reviews)
6 Newmarket Road , Norwich , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2223 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
tracey family_with_children gb
8
2026-03-28 via Nuitee
J
Jeanette couple gb
9
2026-03-26 via Nuitee
C
Carol couple gb
9
Pros:

Breakfast very good, excellent choice. Staff very good

2026-03-25 via Nuitee
D
David solo_traveller gb
8
2026-03-24 via Nuitee
S
sara family_with_children it
6
Pros:

Caratteristica casa inglese, bello il contesto. Comodo per le nostre esigenze di trasporto fuori norwich. Colazione buona nella norma, non è self service

Cons:

La stanza è un po' datata, come gli infissi, quindi risulta essere un po' fredda e rumorosa. La tv è sopra un tavolino molto basso, più basso del letto quindi non ben visibile dal letto. Il letto matrimoniale sono 2 materassi separati uniti.

2026-03-23 via Nuitee
K
Karen couple gb
9
Great location, clean and comfortable.
Pros:

Location was great, a short walk to town. Parking was good. The place was clean and comfortable

Cons:

The restaurant for breakfast was good. However for lunch and dinner the menu was very limited, the same menu for both Main corse of five choices, of which two were unavailable. The bar was poorly stocked and the barman extremely inexperienced.

2026-03-23 via Nuitee
E
Elizabeth solo_traveller gb
10
A Perfect Break
Pros:

The position, the comfort, the friendliness, the food, the bus stop at the entrance.

Cons:

There was nothing to dislike

2026-03-22 via Nuitee
S
Sheree family_with_children gb
10
Good value, excellent service
Pros:

Staff were very efficient, helpful and nice, food was very good. Room comfortable and position of hotel in Norwich was ideal, only a 15 minute walk from centre

Cons:

Nothing

2026-03-22 via Nuitee
D
David family_with_children gb
6
2026-03-18 via Nuitee
A
Alexandra family_with_children gb
7
Great location
Pros:

Great location and friendly staff.

Cons:

We stayed in the coach house section which is lovely however the floor above us creaked loudly whenever anyone walked on it and so sound sleep was difficult sadly.

2026-03-17 via Nuitee
P
Peter family_with_children gb
10
Excellent
Pros:

Room was large and very comfortable.
Breakfast was excellent. Good choices and very well cooked

Cons:

Nothing

2026-03-17 via Nuitee
A
Andrew couple gb
10
Pros:

Superb

2026-03-14 via Nuitee
J
Jeanette family_with_children gb
10
FANTASTIC
Pros:

The room was warm, spacious, and wonderfully clean. The staff were extremely welcoming and gave us great service. Everything provided meant that we had a relaxing, enoyable, and comfortable stay. Additionally, the breakfast was delicious.

2026-03-11 via Nuitee
J
Janet couple gb
9
A comfortable welcoming hote in a good location
Pros:

Good location, large comfortable room and comfy bed, with free parking

Cons:

Nothing

2026-03-10 via Nuitee
S
Susan couple gb
8
Comfortable stay in a good location
Pros:

Breakfast was good . Not many in hotel so not a lot of ancillary items on display but you could ask for them. The cooked breakfast was well presented and tasty. Very clean hotel. Beds very comfortable too.

2026-03-08 via Nuitee
D
David solo_traveller gb
8
Excellent - I will stay there again
Pros:

Breakfast was very good, location in pleasant conservatory

Cons:

I’m happy that the cooked breakfast is cooked and served to order (far better than buffet). However, I would prefer all the other items to be available to diners as a buffet-style, so we could serve ourselves accordingly.

2026-03-05 via Nuitee
R
Robert family_with_children gb
10
Pros:

Everything

Cons:

Nothing

2026-03-04 via Nuitee
P
Paul couple gb
9
Would happily return
Pros:

Friendly staff, good breakfast, close to City

Cons:

Shower over the bath.

2026-03-04 via Nuitee
D
Douglas solo_traveller gb
8
2026-03-03 via Nuitee
M
Mary Ann solo_traveller gb
7
2026-03-02 via Nuitee