Best Western Annesley House Hotel

Hotels
•
Best Western
9 (2219 reviews)
6 Newmarket Road , Norwich , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2219 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Arlene • solo_traveller • ie
7
2026-02-14 • via Nuitee
S
Susan • family_with_children • gb
9
Accessible accomodation available if you persist
Pros:

Great location close to town and the Assembly House. Reasonably priced on site parking

Cons:

Although the main building is not accessible there was a ground floor room in the Coach House that was not offered initially

2026-02-14 • via Nuitee
E
Ed • couple • gb
9
Very good hotel in a great location close to the city centre
Pros:

Second time here and will likely be back again in future. Very good location - no more than 10 minutes walk from the town centre but quiet enough to get a good night's sleep. Our room was in the Coach House, a separate building which is a 1 minute walk across the car park from Reception. Lovely room and the complimentary dressing gowns were a bonus.
Breakfast is cooked fresh and generally very good with plenty of choice. Staff are all friendly and helpful.

Cons:

Just 1 armchair in a two person room meant one of us had to sit on the bed when watching TV.

2026-02-13 • via Nuitee
J
Jeff • couple • gb
10
Bus away from city centre
Pros:

Every
Thing

Cons:

Nothing

2026-02-09 • via Nuitee
S
Samantha • couple • gb
8
Pros:

Pleasant staff,clean fascilities,lovely room.Food,nkbbles a bit pricey.

2026-02-01 • via Nuitee
J
Julian • couple • gb
9
2026-01-30 • via Nuitee
H
Hazel • family_with_children • gb
5
Clean and comfortable, stairs very difficult to access . Staff on reception not friendly
Pros:

Breakfast was good .

Cons:

Reception and greetings etc and access to get a drink poor

2026-01-28 • via Nuitee
R
Richard • family_with_children • ie
10
Perfect city break location
Pros:

Shelley and the team were a delight. The location is perfect for the town and the facilities are flawless.

2026-01-27 • via Nuitee
C
Carole • solo_traveller • gb
8
2026-01-27 • via Nuitee
P
Peter • couple • gb
8
Comfortable
Pros:

Great breakfast. Nicely served.

Cons:

Its a shame the walk into City was not pretty

2026-01-26 • via Nuitee
A
adrian • couple • gb
9
2026-01-26 • via Nuitee
R
Richard • solo_traveller • gb
8
Great place to stay close to the city centre
Pros:

Comfortable, clean , good helpful staff

Cons:

Paying extra for parking although with location I kind of get it.

2026-01-23 • via Nuitee
A
Andrew • couple • gb
9
2026-01-23 • via Nuitee
K
Karen • couple • gb
8
2026-01-20 • via Nuitee
R
Robert • couple • gb
10
Very good
Pros:

Room very good,staff very helpful and pleasant ,breakfast excellent,we would use again

2026-01-20 • via Nuitee
E
Edward • solo_traveller • au
10
Pros:

everything

2026-01-19 • via Nuitee
G
George • couple • gb
10
Great all round. I cannot fault it.
Pros:

Everything. Location, room, facilities, staff, breakfast all excellent.

Cons:

Nothing I didn,'t like.

2026-01-19 • via Nuitee
M
Michael • couple • gb
9
Pros:

Good Food

2026-01-19 • via Nuitee
M
Michael • solo_traveller • gb
9
Great breakfast, attentive staff
Pros:

The breakfast was superb. On check in I found I had inadvertently booked 2 rooms instead of one.
After reception spoke to the manager they waived the charge for the 2nd room. This was very much appreciated as it was my error on booking that caused it.

Cons:

Room could have been a bit bigger but it was comfortable.

2026-01-19 • via Nuitee
J
James • couple • gb
9
Decent
Pros:

Great location, lovely staff, beautiful conservatory restaurant

Cons:

Paying to park onsite is a little naughty

2026-01-19 • via Nuitee