Best Western Annesley House Hotel

Hotels
Best Western
9 (2223 reviews)
6 Newmarket Road , Norwich , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2223 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
P
Philip couple gb
9
Nice cosy hotel in the right spot. Would visit again.
Pros:

The room was very good, and to say there was a major road outside, very quiet. Breakfast was magnificent.
There was a bus stop right outside and it was easy to get in and out of the city.

Cons:

Not a disilike. Just a comment. The evening meal menu was a bit restricted. The reasons for this were explained to us and
the food offered was very nice.

2026-04-17 via Nuitee
L
Laura couple gb
10
Fabulous
Pros:

Lovely staff. Super clean and spotless. Breakfast delicious.

2026-04-15 via Nuitee
C
Chris solo_traveller gb
9
Pros:

The bedroom was nice and clean

2026-04-14 via Nuitee
C
Clive solo_traveller gb
10
Lovely Place to stay
Pros:

Lovely hotel and a great surprise we a great breakfast

Cons:

The hotel coukld give more info on surrounding area

2026-04-14 via Nuitee
E
Eamonn couple gb
9
Woould recommend and come again.
Pros:

Comfortable rooms, clean, Staff very friendly and helpful. Good food at dinner and breakfast. Easy access to town center.

2026-04-12 via Nuitee
P
Pulisto... couple gb
8
2026-04-12 via Nuitee
R
Richard solo_traveller gb
8
2026-04-12 via Nuitee
S
Sandra couple gb
8
Very friendly staff and comfy beds.
Pros:

The size of the comfy bed and a lovely selection at breakfast. It also offered gluten free bread. The room was very clean. The toiletries provided were very good.

Cons:

It would benefit from a more powerful shower and better fitted shower curtain.

2026-04-12 via Nuitee
T
Thomas couple gb
8
2026-04-11 via Nuitee
S
Sorin family_with_children gb
10
2026-04-10 via Nuitee
G
Gail couple gb
8
2026-04-07 via Nuitee
H
Hongliu couple gb
9
Pros:

The hotel is about a 10-minute walk from the centre of Norwich and is tucked away in a courtyard. The setting is beautiful, cosy, and full of character, especially the conservatory next to the restaurant and the small garden, both of which were particularly memorable.

The room was not large, but it was perfectly adequate, clean, and tidy. The staff were very kind, and the breakfast was generous. Overall, it made our trip to Norwich all the more pleasant and relaxing.

2026-04-06 via Nuitee
I
Ian couple gb
9
Friendly quiet hotel well located for Norwich visits
Pros:

I booked an executive double room and we were given the Garden House which is a separate building at the rear of the main building. I can recommend this as it is quiet and has a sofa and dining table downstairs and a bedroom and bathroom upstairs. The kitchen includes an oven, microwave, dishwasher and sink so it would be possible to do self-catering. The staff were all friendly and efficient. The breakfasts were good and we had a good evening meal. There was ample parking on site although this might have been because there was a £5 per night parking fee. There are bus stops outside on Newmarket Road with frequent services into and out of the City. The City itself is great for shopping and culture.

2026-04-06 via Nuitee
S
Sara couple gb
8
Perfect for a short trip to visit Norwich and has electric car charging facility
Pros:

The location was very convenient for where we wanted to be, and the room and bathroom spacious so we were very comfortable. The hotel is set back from the road and pleasant given that we were located within a 20 minute walk to the city centre.

Cons:

The toilet flush was a bit feeble, but everything else was fine given that it was an older property . Parking was extra which we didn’t expect but considering the convenience and overall reasonable price it wouldn’t affect our decision to stay again.

2026-04-06 via Nuitee
S
Samuel family_with_children gb
7
Clean and basic room a bit further from town
Pros:

Clean and comfortable rooms, helpful staff.

Cons:

The room was a bit small, and the very bright corridor light was shining through the door and into the bed, which is not ideal. The bathroom fan still runs for like 15-20 minutes after you turn off the switch, which is not ideal either.

The hotel is like 15 minutes walk from the city.

2026-04-06 via Nuitee
S
Sophie couple gb
9
2026-04-04 via Nuitee
D
Drugan solo_traveller gb
6
Pros:

I was charged £6 to park my car at the hotel. Didn’t see that on the website and very disappointing.

Cons:

As above

2026-04-04 via Nuitee
W
Wim family_with_children at
9
2026-04-02 via Nuitee
C
christian l solo_traveller gb
9
Will stay again in the future!!
Pros:

Staff were excellent
Breakfast was spot on for the day ahead

Cons:

NA

2026-04-01 via Nuitee
A
Alison couple gb
10
Welcoming and comfortable.
Pros:

Staff very friendly all very helpful and welcoming.

Cons:

Extra £15 charge for parking .

2026-04-01 via Nuitee