Cairn Hotel & Apartments

Hotels
8.1 (5203 reviews)
10/18 Windsor Street , Edinburgh , gb

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Small room size
Inconsistent cleanliness

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness, particularly regarding carpets.
Service
9.03
Reviews frequently highlight friendly and helpful staff.
Location
9.07
The location was praised across multiple reviews for its convenience.
Room Quality
7.52
Room size and comfort received mixed reviews, some expressed dissatisfaction.
Amenities
8.05
Amenities were generally considered good, though some reported average food quality.
Value for Money
8.51
Many reviews noted that the accommodation offered great value for its price.
Food and Beverage
7.06
Breakfast received mixed reviews; some found it average.
Overall Experience
8.03
Overall satisfaction was reported as good with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Central Location and Convenience
The Cairn Hotel is ideally situated in the heart of Edinburgh, just steps away from major attractions like Princes Street and Calton Hill. With easy access to public transport and popular theaters, guests can immerse themselves in the vibrant city life effortlessly.

Comfortable Accommodation
Each room at The Cairn Hotel is well-equipped with modern amenities including showers, TVs, and tea/coffee facilities. For added convenience, hair dryers, irons, and ironing boards can be provided upon request, ensuring a comfortable stay for all guests.

Relaxing Bar Area
After a day of exploring the city, unwind at the hotel's bar area featuring a large flat-screen TV. Enjoy a refreshing drink in a cozy setting, perfect for socializing and unwinding before retiring to your comfortable room.

Book The Cairn Hotel now for a memorable stay in Edinburgh!

Important information:

Please note that the credit card used to make the payment must always be present on arrival at the hotel. Failure to produce the original card will result in the payment being refunded to the original card. An alternative method of payment would then be required.

Parking is subject to availability due to limited spaces.

Parking will incur an additional charge of GBP 20 per car, per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per stay.

Location

Guest Reviews

8.1
Based on 5203 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 8.03
H
Hole • solo_traveller • gb
8
2026-06-20 • via Nuitee
O
Oliver • solo_traveller • de
7
2026-06-20 • via Nuitee
M
Matthew • family_with_children • sg
8
Huge 4-room apartment
Pros:

Stayed in 4-room apartment which was a separate house along the same terrace block as the main hotel. We were all amazed at how huge it was, with high ceilings, many beds which were very cozy and nice, a large kitchen with facilities like dishwasher, washing machine, electric airer. The place was warm and heaters worked well. The apartment was in a central location, walking distance from Waverley train station, near supermarkets, cafes (go to Kuna by the corner of London Road, very nice pastries and cakes) and other amenities. Staff were pleasant and efficient.

Cons:

The drainage in the toilets was not very good, and some of the shower stalls were prone to flooding. We had to improvise with chopsticks to raise one of the drainage plugs so the water would drain better. Decor was a little dated and contributed to it feeling rather 'dusty', but the place was pretty old so that may explain. TV was not a smart TV so no access to internet/Netflix. Kitchen could have done with more bowls.

2026-06-20 • via Nuitee
C
CATHERINE • solo_traveller • fr
8
Bel établissement à partager
Pros:

La gentillesse du personnel, la bonne literie, la grandeur des chambres

Cons:

Les escaliers !! Les places de parking car il n y en a pas beaucoup

2026-06-20 • via Nuitee
M
Melanie • solo_traveller • gb
10
2026-06-20 • via Nuitee
S
Simarjot • solo_traveller • ie
8
Pros:

The location was good as it was close to all the attractions and the shopping mall as well as places we wanted to go so that was great and the room itself was cosy for 2 people

Cons:

The only thing that comes to mind was when I had the card to service the room I was expecting the bed sheets and all to be changed but unfortunately that wasnt only bathroom floor mates were so not sure if that was included or not other then that I had a great stay !!

2026-06-20 • via Nuitee
R
Rosi • solo_traveller • gb
8
2026-06-20 • via Nuitee
D
Danielle • couple • gb
8
Friendly accommodating staff
Pros:

The bed was comfortable and there was a fan in the room which made the hot nights more bearable. The hotel provides shampoo/shower gel. There was also crisps and biscuits in the room which was a nice touch.

Cons:

Good location if you like a walk but if you're not into walking, Edinburgh and this hotel, might not be for you

2026-06-20 • via Nuitee
J
James • solo_traveller • ie
8
2026-06-20 • via Nuitee
J
Janice • couple • au
10
Pros:

We got upgraded to a family room, very happy. Good location, walking distance to main attractions and city centre. Room was clean and staff were very friendly.

2026-06-19 • via Nuitee
C
Cath • solo_traveller • au
6
It suited my purpose but I wouldn't stay there again.
Pros:

I stayed at the Cairn hotel for one night before a tour of Scotland and one night on my return. The location was quite central. My suitcase was stored for 3 nights whilst I was away, I was assured it would be safe, but it was easily visible from an office on my return. Having paid for the storage I expected it to be away from public view.

Cons:

Some of the staff were unfriendly and not very helpful. For the price I paid I expected better accommodation. The first night I booked a double room and was "upgraded" to a family room, the second night it was a small single room. The rooms were dated, limited facilities and very average.

2026-06-19 • via Nuitee
V
Vadim • solo_traveller • gb
10
2026-06-19 • via Nuitee
C
Claire • couple • fr
8
Hôtel agréable et efficace dans un quartier moins touristique de la ville !
Pros:

Bâtiment agréable et chambre cosy

Cons:

Chambre un peu petite quand même pour circuler à deux personnes

2026-06-19 • via Nuitee
D
Das Neves • solo_traveller • fr
4
PAYEZ L'EMPLACEMENT MAIS PAS LA QUALITÉ (sentiment de se faire arnaquer garanti)
Pros:

L'emplacement est TOP

Cons:

A notre arrivée on nous a expliqué que notre voiture était trop grande pour avoir accès au parking, nous avons dû payer 60£ pour 2 jours dans un parking à 300m de l'hôtel. Aucun membre de l'hôtel ne trouvait ça anormal de nous faire payer un parking alors qu'il était indiqué sur l'annonce qu'il y en avait un, nous avons appris par la suite qu'il y avait seulement 4 places pour tous l'hôtel dans leur parking.
Ensuite quelle surprise en découvrant dans la chambre, ni la place pour ouvrir les valises, ni pour passer au pied du lit, la fenêtre ne s'ouvrait pas (impossible de laisser ouverte). Ensuite la salle de bain, porte de douche cassée remplacer par un rideau collant et trop court donc de l'eau partout à chaque douche. De plus, ni pommeau ni tablette pour poser les produits dans la douche, obligé de supporter l'eau froide pendant 2 minutes avant d'avoir de l'eau chaude. Qualité du PQ médiocre.
Qualité de la literie plus que médiocre, nous sommes ressorti avec des douleurs lombaires mon compagnon et moi, le lit était tellement mou que si nous nous approchions du bord nous risquions la chute. Couche d'au moins 2 cm de poussières sous la lit (vu lorsque j'ai voulu récupérer un objet au sol).
Petit déjeuner de piètre qualité. Et pour finir, en partant personne ne nous demande comment s'est passé notre séjour, il connaissait sans doute déjà la réponse.
PS : la photo prise de la chambre est en grand angle

2026-06-19 • via Nuitee
S
Steven • solo_traveller • gb
9
2026-06-18 • via Nuitee
H
Heba • solo_traveller • eg
1
2026-06-18 • via Nuitee
A
a • extended_group • nl
8
2026-06-17 • via Nuitee
A
Annemarie • family_with_children • nl
7
Prima hotel/appartement op een centrale plek.
Pros:

Ruime openingstijden van de receptie. Locatie goed bereikbaar met openbaar vervoer. Ruim appartement, prima bedden. Schoonmaak ok, inrichting niet heel sfeervol (maar wanneer je voornamelijk in je kamer/appartement bent om te slapen is dat geen enkel probleem).

Cons:

-

2026-06-17 • via Nuitee
S
Sau Lan • couple • gb
8
Fair deal
Pros:

The property is comfortable and close to restaurants and shopping mall.

Cons:

N/A

2026-06-17 • via Nuitee
H
Hans • couple • nl
8
Het was een prettig verblijf.
Pros:

De locatie en de hygiene.

Cons:

Niets.

2026-06-16 • via Nuitee