KingswayPark Hotel at Park Avenue

Hotels
7.2 (2818 reviews)
139 Sussex Gardens , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Sauna
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Small rooms

Categories

Cleanliness
5.41
Many reviews indicate poor cleanliness; issues with room hygiene and bathroom conditions noted.
Service
8.38
Overall sentiment was positive; staff were described as friendly and accommodating.
Location
8.92
Multiple reviews noted the excellent location near Paddington Station and local amenities.
Room Quality
5.87
Room sizes varied with many stating they were very small and had issues with comfort.
Amenities
6.9
Basic amenities mentioned; limited breakfast options and some maintenance issues observed.
Value for Money
7.86
Mixed reviews, but many felt it was reasonable for the location and service received.
Food and Beverage
6.91
Breakfast options were criticized for being limited but overall okay.
Overall Experience
7.38
Overall positive experiences with significant caveats regarding cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Convenient Location near Paddington Station
Located just a 3-minute walk from Paddington Station, our hotel offers easy access to transportation and nearby attractions.

Modern Amenities and Comfortable Rooms
Refurbished in 2014, our bright rooms feature free WiFi, TV with Sky channels, and tea/coffee facilities. Relax and unwind in comfort with our private bathrooms and convenient ironing facilities.

Explore London with Ease
With Hyde Park a short 5-minute walk away and Marble Arch, Oxford Street, and Oxford Circus within easy reach, our hotel is the perfect base for your London adventures.

Book now to experience comfort and convenience at our hotel near Paddington Station!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

7.2
Based on 2818 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 5.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 7.38
L
Leslie Eaton • solo_traveller • gb
10
2026-06-13 • via Nuitee
E
edwina • family_with_children • nl
8
Super mooie ligging goede uitvalsbasis op London te verkennen
Pros:

De ligging

Cons:

Geur
Ventilatie
Badkamer

2026-06-13 • via Nuitee
N
Nicolas • couple • pt
8
Comfortable and convenient
Pros:

Great location
Friendly receptionist Kevin

Cons:

Breakfast is a little limited

2026-06-12 • via Nuitee
S
Sani • solo_traveller • it
5
Pros:

Posizione vicino alla stazione di Paddington da cui si può raggiungere rapidamente ogni punto di interesse e vicinanza ad Hyde park.

Cons:

Dimensioni stanza, letti scomodi, bagno minuscolo, mancanza di armadio e attaccapanni per giubbotti, mancanza sedia/poltrona.
Colazione solo english style. I bambini diciamo che devono adattarsi molto.

2026-06-11 • via Nuitee
V
violette • solo_traveller • fr
8
Pros:

Le personnel de l' accueil et du petit déjeuner sont vraiment très gentil et à l' écoute de nos demandes.

Cons:

La salle de bain est minuscule, et on a oublié de nettoyer ma chambre

2026-06-06 • via Nuitee
O
Orsolya • couple • hu
10
2026-06-06 • via Nuitee
A
Adriaantje • solo_traveller • de
6
Pros:

Sehr zentral

Cons:

Im Zimmer funktionierte die Dusche mit der Tempersturregelung sehr schlecht, ebenfalls die Toikettenspülung.
Sehr warm im zimmer. Keine Klimaanlage

2026-06-06 • via Nuitee
M
Militaru • solo_traveller • ie
8
Pros:

Lovely hotel with a very good location and easy access to transport

Cons:

The building is old I understand but the noises of pumps and ventilation system or something keeps you up at night

2026-06-06 • via Nuitee
H
Hanna • solo_traveller • fi
8
Tunnelmallinen hotelli kivenheiton päässä Paddingtonin asemalta
Pros:

Henkilökunta oli ystävällistä, sisäänkirjautuminen helppoa ja vaivatonta. Ulkoa hotelli näytti hieman nuhjuiselta, mutta sisältä hotelli oli ensiluokkaisen siisti ja mukava. Vaikka asema on noin 5min kävelymatkan päässä niin naapurusto on siisti ja rauhallinen.

Cons:

Aamupalasta olisi hyvä mainita etukäteen että se on "full english", tämä voi olla lapsiperheille tärkeä asia tietää etukäteen.

2026-06-06 • via Nuitee
Q
Queenie • couple • de
7
Zentral gelegenes Hotel in der Nähe von Hyde Park und Paddington
Pros:

Exzellente zentrale und ruhige Lage. Freundliches und hilfsbereites Personal.

Cons:

Sehr kleine Dusch/ Toilettenzelle; kleiner zum Tel überfüllter Frühstücksraum. Fernseher funktionierte nicht und konnte vom Personal auch nicht eingestellt werden.

2026-06-06 • via Nuitee
Y
Yaroslav • solo_traveller • ie
4
An okay experience.
Pros:

The location is great.

Cons:

Basement level was unexpectedly noisy and otherwise unremarkable. The showers are tiny and hard to use. The extra beds were too short. The WiFi was connecting but internet was extremely slow, most of the time downright inaccessible. Breakfast okay-ish, with the serving lady in bad mood disliking her job; took my following breakfast in one of the restaurants nearby, was definitely better.

2026-06-05 • via Nuitee
L
Laura • solo_traveller • it
4
Poteva andare meglio.
Pros:

Staff disponibile e gentile. Ci è stata data la possibilità di lasciare i bagagli alla reception fino al momento del check-in (essendo noi in anticipo) e ci è stata offerta una bibita fresca al nostro arrivo. La colazione è stata buona e preparata al momento da signore pazienti e ponte a soddisfare le più diverse esigenze.

Cons:

Quasi tutto. Innanzitutto ci è stata assegnata una camera al quarto piano senza ascensore. Una volta arrivati, abbiamo notato subito l'assenza di aria condizionata: in condizioni normali non sarebbe stato un grosso problema, ma trattandosi di una mansarda con un solo piccolo lucernario verso l'esterno, il caldo era davvero difficile da sopportare.

Nella stanza era presente un ventilatore, che però abbiamo preferito non utilizzare a causa dello spesso strato di polvere accumulato sopra (come si può vedere dalle foto).

La parte peggiore, però, è stata il bagno, che ricordava più quello di un mezzo pubblico che quello di una struttura ricettiva. Il problema non era soltanto estetico: l'acqua usciva a intermittenza, probabilmente a causa di un malfunzionamento della pompa. Scorreva per un paio di secondi per poi interrompersi altrettanto a lungo, rendendo l'utilizzo del lavabo e della doccia particolarmente scomodo.

Per concludere, avevamo prenotato una camera con letto matrimoniale, ma al nostro arrivo abbiamo trovato semplicemente due letti singoli accostati. Inoltre, le fotografie pubblicate sul sito non corrispondono minimamente alla camera che ci è stata effettivamente assegnata.

2026-06-04 • via Nuitee
L
Lesley • solo_traveller • au
6
Ordinary, good location and staff but that’s about it.
Pros:

Great location being just a short 5 minute walk to Paddington Station, however, there were 3 of us and the room was tiny, we had to climb up and down 59 stairs. Breakfast was supplied but was fairly ordinary. The staff were fantastic and very helpful.

Cons:

The 59 stairs to get to our room, breakfast could be better the people taking the orders couldn’t really understand English

2026-06-04 • via Nuitee
1
1Anthony X • solo_traveller • gb
8
Budget hotel, seems to be a poor cousin of the other 2 properties.
Pros:

Staff, were great on reception,both on arrival and departure, we arrived a little earlier than expected but it wasn't an issue and we had keys within 5 minutes.

Cons:

Breakfast was a bit of a lottery, overcrowded Breakfast room for the amount of guests, only part of the breakfast that was hot was the eggs because they were cooked to order then rest even the beans were cold having been pre cooked. First morning at breakfast a family of 7 decided they needed 3 tables set for 4 people each, another couple thought it was fine to allow 2 young children to run backwards and forwards between tables constantly getting part glasses of juice and overfull cups of tea and coffee.
Second morning had to wait ages for tables to be cleared, and found tea urn was empty and when it was finally filled struggled to get enough milk from the milk container because it was below the level of the tap, and again only hot part of breakfast was the eggs still hard yolks.
Last morning decided to just have toast which was hot because you toasted it yourself 🤣
Other guests seemed to be unable to grasp the concept of doors with spring closures and just let them slam late at night and early in the morning with no regard for other guests.
Multiple families also didn't bother controlling their children, allowing them to run around the public areas shouting and jumping in hallways and on the stairs.
We probably wouldn't stay again unless desperate.

2026-06-04 • via Nuitee
M
MARGARET • solo_traveller • nz
7
Pros:

Close to underground and train stations

Cons:

Very small shower

2026-06-03 • via Nuitee
M
MARGARET • solo_traveller • nz
6
Pros:

Close to paddington and the train and tube stations

Cons:

The shower and the room were very small

2026-06-03 • via Nuitee
D
Donald • couple • ca
7
Good experience? We enjoyed it
Pros:

Excellent breakfast service
Friendly and helpful staff

2026-06-03 • via Nuitee
H
Helga • solo_traveller • at
8
Pros:

The staff was very welcoming and always ready to help. The public transport was very close and the surrounding was quiet at night. I would definitely come again.

Cons:

Sadly the toilet flush didn't work properly but the staff made sure to fix it whenever it stopped working again.

2026-06-02 • via Nuitee
C
Chrystel • extended_group • fr
9
Séjours agréable , après on et pas la non plus pour rester à l’hôtel
Pros:

Cadre agreable

Cons:

Les salles de bain sont trop petites , pour les personnes forte assez compliqué et l’eau s‘évacuait mal , on et arrivé avec de grosse chaleur du coup on avait juste un ventilateur

2026-06-02 • via Nuitee
A
Anne Karin • solo_traveller • no
5
2026-05-31 • via Nuitee