Children allowed

Facilities

Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Daily housecleaning
Cons:
Noise from adjacent rooms
Small room size
Limited breakfast options

Categories

Cleanliness
6.76
Several complaints about cleanliness and maintenance issues, including dirty carpets and unclean objects in the room.
Service
8.23
Staff is generally described as friendly, though there were some reported issues with responsiveness.
Location
9.27
Multiple reviews highlighted the excellent location for sightseeing and access to public transport.
Room Quality
7.22
Rooms were noted as small and often noisy, affecting the overall comfort.
Amenities
7.75
Amenities are present but some reviews indicate a need for improvement, particularly in food offerings.
Value for Money
8.21
Good value for location but concerns were raised about some amenities not meeting expectations.
Food and Beverage
6.76
Breakfast was widely mentioned as needing improvement in variety and quality.
Overall Experience
8.23
Overall experience seen as positive despite some drawbacks; location and service were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

Comfortable Accommodation Near Top Attractions
Caring Hotel offers cozy rooms near Queensway Underground Station, Hyde Park, and Paddington Train Station. Most rooms feature en suite facilities, flat-screen TVs, and DVD players for a comfortable stay.

Convenient Amenities
Enjoy free Wi-Fi in the lobby and a complimentary continental breakfast during your stay.

Prime Location
Explore Oxford Street, the West End, and Hyde Park just a stone's throw away.

Book now for an unforgettable stay at Caring Hotel!

Important information:

If booking 6 or more room nights, deposits will be required and different cancellation policies will apply.

Please note only triple rooms can accommodate a child.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for £5 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3220 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 8.23
D
Damon • couple • gb
6
A decent place to stay for the odd night
Pros:

Great location

Cons:

Fairly basic, breakfast was poor

2026-04-10 • via Nuitee
G
Gonzalo • extended_group • ar
10
Muy lindo lugar , aunque chica la habitación y el baño
Pros:

Limpio y seguro

Cons:

Baño pequeño

2026-04-10 • via Nuitee
L
Luzie • couple • de
4
Pros:

Die Lage in Paddington war gut, 10 Gehminuten vom Bahnhof Paddington weg und in einer schönen ruhigen Gegend. Die Zimmer und Bäder sind ebenfalls voll in Ordnung.

Cons:

VERGESSENE DINGE WURDEN WEGGESCHMISSEN
Ich hatte zwei Kleidungsstücke vergessen. Keine Antwort auf meine Mail. 5 Tage später war ich erneut im Hotel um nachzufragen, da wurde mir gesagt, die Sachen wären im Müll gewesen. Ich habe sie definitiv NICHT selbst weggeworfen (offensichtlich).


Das Frühstück war eher dürftig. Toast, Käse, Wurst und Marmelade für drauf, gekochte Eier. Und wenn man aus der Kaffeemaschine was mit Milch nimmt, wird das mit Milchpulver zubereitet, was man schmeckt.

2026-04-09 • via Nuitee
C
Carla • couple • it
6
Ottima posizione, camera molto piccola
Pros:

Comoda la posizione, struttura classica di Londra stretta e alta infatti avevamo 5 rampe di scale per arrivar alla camera. Camera molto piccola ma con tutto il necessario.

Cons:

Camera con letto a ridosso della porta, difficile entrare. Rumori continui nel corridoio e stanze laterali. Colazione meriocre.

2026-04-09 • via Nuitee
A
Alexandra • family_with_children • pt
9
2026-04-08 • via Nuitee
A
Antonio • extended_group • es
5
Bien pero quiten la moqueta
Pros:

El desayuno bien.

Cons:

La manía de todos los hoteles ingleses de tener moquetas y cortinones.

2026-04-07 • via Nuitee
N
Norma • solo_traveller • gb
9
Unfortunately the building has no lift and I stayed on the top floor. Nice room and good location
Pros:

Nice hotel

Cons:

No lifts

2026-04-07 • via Nuitee
C
Carmen • couple • es
7
Baño regular
Pros:

Esta bien ubicado y el personal es agradable

Cons:

El baño de la habitación era muy estrecho y la bañera incomoda, casi nos dábamos en el techo y para poder ducharnos había que agacharnos, ya que la ducha era fija y estaba a la altura de los hombros

2026-04-07 • via Nuitee
L
Leonardo • solo_traveller • br
7
Hotel bom mas horários de ckeck in/check out e ficar em andares superiores sem elevador não animam.
Pros:

A proximidade com 3 estações de metrô, a vista pra rua e a receptividade dos funcionários

Cons:

Não ficou explícito na hora da reserva do quarto que o hotel não tinha elevador e me colocaram no terceiro andar, horarios horriveis de check in às 15h e check out às 11h onde perdemos 4 horas de estadia e temos que liberar o quarto muito cedo

2026-04-07 • via Nuitee
T
tomaszdre • family_with_children • pl
8
Pros:

Microscopic rooms, if that doesn't bother you, this hotel is worth recommending

2026-04-06 • via Nuitee
C
Colussi • family_with_children • it
7
2026-04-05 • via Nuitee
S
Stephan • couple • ch
8
Angenehmer, aber nicht überdurchschnittlicher Aufenthalt.
Pros:

Gute Lage, sauber, ruhig.

Cons:

Das Waschbecken im Bad ist unnötig ultra klein, kaum verwendbar. Frühstück war ziemlich basic

2026-04-05 • via Nuitee
K
Khadijah Bianca • solo_traveller • ae
8
2026-04-04 • via Nuitee
G
Gema • family_with_children • es
7
Agradable y acogedor.
Pros:

Desayuno bien. Ubicación muy buena.

Cons:

Me hubiese gustado ducha en vez de bañera.

2026-04-04 • via Nuitee
E
Elis • family_with_children • ee
7
Good facilities, but disappointing breakfast hygiene
Pros:

The power outlets are super handy - there are a few on each side of the bed, plus built-in USB ports.

The location is perfect, the staff was also very helpful.

Cons:

There was moldy bread at one of the breakfasts.

The fruit doesn't seem to be washed. I even saw sticky dirt on one of the apples.

2026-04-04 • via Nuitee
C
CalinBalaita • couple • no
3
Worst hotel I've ever stayed in.
Pros:

Good location. No outside noise. Nice dressing.

Cons:

Bed on wheels that kept moving from the wall. Shower head that electrocutes near the handle. No vegetables at breakfast. No variety at breakfast. No elevator but rooms to 4th floor. Small room (and we chose the largest or two options).

2026-04-04 • via Nuitee
F
fatma • couple • nl
5
Pros:

Konumu çok iyi

Cons:

Kahvaltı çok yetersizdi. Duvarlar aşırı ses geçiriyordu

2026-04-04 • via Nuitee
K
Khadijah Bianca • family_with_children • ae
9
2026-04-04 • via Nuitee
B
Bozena • family_with_children • gb
7
Small, clean and pleasant hotel with walking distance to all the amenities. However, not perfect.
Pros:

Small, pleasant hotel, walking distance to all the amenities, eg. restaurants, tube and Hyde Park. Staff at the reception very pleasant and welcoming. Hotel very clean, spotless bathroom. Room, however, very small.

Cons:

Maybe not the fault of the hotel, but our room 23 was underneath very active occupants. The floor was very creaky and it was impossible to sleep. We were awake for most of the night. Old building with old windows, therefore although on the side street, it could be noisy for some people.

2026-04-02 • via Nuitee
B
Beatrix • family_with_children • de
8
Pros:

3 U-Bahn Stationen jeweils 5-10 Minuten entfernt. Supermarkt in Nähe. Schrank und Zimmer ausreichend

Cons:

Frühstück könnte etwas mehr Auswahl sein. Bad sehr beengt
Matratzen kurz vor durch

2026-04-01 • via Nuitee