Chelsea House Hotel - B&B

Hotels
7.6 (4463 reviews)
96 Redcliffe Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Lack of breakfast variety
Cleanliness issues

Categories

Cleanliness
6.86
Multiple reviews noted issues such as dirty plugholes and poor room cleanliness.
Service
8.53
Many reviews praised the staff's friendliness and helpfulness.
Location
8.17
Good location close to metro and city attractions.
Room Quality
7.62
Overall positive feedback on room comfort and amenities.
Amenities
7.65
Amenities were mentioned as generally good, but some lacked maintenance.
Value for Money
7.61
Good overall value indicated by multiple reviews.
Food and Beverage
7.16
Breakfast options were often described as lacking in variety.
Overall Experience
7.23
Mixed reviews but generally satisfied guests with potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:43

Property Description

Convenient Location in Central London
Located just minutes away from Earl's Court Underground Station, Chelsea House Hotel offers affordable accommodation in the heart of London.

Comfortable Rooms with Amenities
Housed in a Victorian listed building, our hotel features cozy rooms with en suite bathrooms, TV, and tea/coffee facilities for your convenience.

Complimentary Breakfast and Wi-Fi
Start your day with a delicious continental breakfast buffet and stay connected with free Wi-Fi in public areas.

Experience the best of London with Earl's Court Exhibition Centre, Stamford Bridge, and a variety of dining options within walking distance. Book your stay at Chelsea House Hotel now for a memorable London getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 1 year old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 4463 reviews
Cleanliness: 6.86
Service: 8.53
Location: 8.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 7.23
F
Frigerio Luca solo_traveller it
9
Pros:

Posizione e camera

Cons:

Colazione appena sufficiente

2026-06-13 via Nuitee
R
Robert solo_traveller us
10
2026-06-13 via Nuitee
A
Alejandra solo_traveller pe
9
Pros:

Me gustó todo

Cons:

No hay ascensor

2026-06-13 via Nuitee
J
Jonathan couple au
10
Good value small hotel run by a dedicated family.
Pros:

Location friendly staff self serve breakfast was ample. Comfy bed.

Cons:

Can be noisy with first responder sirens going off but expected in London. Just close the double glazed windows! Lots of stairs if you are located on the top floors.

2026-06-13 via Nuitee
L
Louise solo_traveller gb
6
Nice location.
Pros:

Great location. Staff were lovely. Shower nice and hot. Breakfast was fine.

Cons:

I booked a twin and got a double. Not a huge issue but bed was quite small. The cleaning was generally ok but there was some dust in corners/crevices that I didn't expect.

2026-06-13 via Nuitee
A
Alexandra solo_traveller hu
8
2026-06-12 via Nuitee
A
ANGELA couple gb
10
WHEN I COME TO LONDON AGAIN I WILL BOOK IT THIS B.B
Pros:

IT WAS A VERY NICE STAY

Cons:

IT WAS VERY GOOD

2026-06-12 via Nuitee
A
anne solo_traveller gb
9
Very central and friendly staff
Pros:

Perfectly what what wanted

2026-06-11 via Nuitee
A
Ann solo_traveller gb
8
Pros:

Clean room, comfortable bed, great location, good breakfast. Staff were very friendly and helpful.

2026-06-11 via Nuitee
L
Lincoln solo_traveller br
10
2026-06-11 via Nuitee
C
Chemerys couple dk
10
Pros:

Perfect room and perfect service

2026-06-10 via Nuitee
A
Anne family_with_children no
5
2026-06-09 via Nuitee
D
Daisy solo_traveller za
10
Pros:

Avis was a great host who also assisted with an itinerary of the attractions I was interested in. His suggestions also saved me so much money as he recommended rail travel.

Cons:

The breakfast was a bit blend. They could have added warm food such as fried eggs...sausages etc

2026-06-08 via Nuitee
M
Martin solo_traveller de
2
Cons:

Heizung konnte nicht abgestellt werden, dreckig, Frühstück überschaubar , Tropfende Decke

2026-06-07 via Nuitee
T
Tingjiang solo_traveller gb
1
Cons:

I booked a room but when I arrived I was told the room was taken by others and I didn’t get it back because those who took my room were outside and they didn’t have their contact. They didn’t check the sign or ID. Totally unacceptable mistake and I booked a new hotel myself. They paid the uber but I didn’t get any contact about further compensation which they promised me

2026-06-07 via Nuitee
J
Joanna couple gb
5
Very good location, close to public transport in a pleasant neighborhood.
Pros:

Very good location.

Cons:

No air condition in the room. Breakfast are modest, should be enriched with more vegetables and fruits.

2026-06-07 via Nuitee
K
Klaudia couple pl
1
Skandal! Omijajcie, obiekt tragiczny!
Pros:

Lokalizacja jest jedynym atutem

Cons:

Właściwie to był najgorszy obiekt (bo trudno to nazwać hotelem), w którym nocowałam, a podróżuje sporo. Drzwi się nie zamykają, ściany z papieru, skrzypiąca podłoga, słychać dosłownie wszystko. Nieszczelne okna! Latem - choć taka pora roku chyba w UK nie występuje - to jeszcze ok, ale w innych porach roku - nieakceptowalne. Warunki bardzo skromne, pokój i łazienka klaustrofobiczne - osoby z otylością będą miały problem aby korzystać z kabiny prysznicowej czy sedesu. Rozumiem, że może być skromnie, ale wszędzie panował totalny brud! Kurz, pajęczyny, brudne zasłonki, smród wykładziny, a nawet - ślady kału w muszli sedesowej! Nasz pokój wyglądał jakby był kompletnie nie sprzątany na nasz przyjazd, choć widać było ślady płynu do dezynfekcji w wc. Skąd zatem te 'pozostałości' w muszli po poprzednich gościach? Życzę właścicielowi i pracownikowi, który przygotowywał nasz pokój żeby w każdym hotelu do którego się udadzą też zastawili taki widok jak my. Śniadanie skandaliczne - przemysłowy chleb, ser i najtańsza szynka konserwowa, dżemy, nutella i jakieś mini pomidorki - jedzenie nie donoszone, jak przyjdziesz później to dla ciebie moze nie starczyć. Obsługa nie reagowała na prośby o doniesienie czegokolwiek.

2026-06-07 via Nuitee
D
Diana family_with_children de
7
2026-06-06 via Nuitee
B
Broggio extended_group it
7
2026-06-06 via Nuitee
L
Laura Isabel solo_traveller mx
10
Pros:

Es la segunda vez que me hospedó allí. Tiene excelente ubicación, es muy tranquilo el lugar y el personal es muy amable. A pesar de ubicarse en una avenida muy transitada ( cerca de una estación de policía y de un hospital) depende de la ubicación de la habitación, se puede descansar.

2026-06-05 via Nuitee