Best Western Chiswick Palace & Suites London

Hotels
•
Best Western
8.2 (3513 reviews)
73 Chiswick High Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Noisy neighbors
Limited breakfast options
Outdated rooms

Categories

Cleanliness
7.84
Some reviews indicate cleanliness issues, especially with the basement room.
Service
9.31
Staff were frequently mentioned as friendly and helpful.
Location
9.35
Many reviews highlight the excellent location for traveling into London.
Room Quality
7.8
While some rooms were noted as outdated or problematic, others were described as clean and beautiful.
Amenities
7.33
Limited amenities mentioned, particularly regarding the breakfast offering.
Value for Money
8.29
The value for money category is average due to mixed experiences.
Food and Beverage
6.84
Continental breakfast lacked hot options, affecting the perceived value.
Overall Experience
8.81
Overall experience was generally positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Modern Rooms with Free Wi-Fi
Best Western Chiswick Palace offers elegant modern rooms with complimentary Wi-Fi, providing a comfortable stay for our guests. The private modern bathrooms and Freeview TV in each room ensure a relaxing experience during your visit.

Convenient Location in West London
Situated in Chiswick, just a 5-minute walk from Turnham Green Underground Station, our hotel offers easy access to central London with a 20-minute tube ride. Additionally, being a short drive from Heathrow Airport and close to major motorways, Best Western Chiswick Palace is a convenient choice for travelers.

Nearby Attractions and Amenities
Explore the nearby Kew Palace, located 2.5 miles away, or take advantage of the tea/coffee facilities and hairdryer in every room. With a prime location and modern amenities, Best Western Chiswick Palace & Suites London is the perfect choice for your stay.

Important information:

There is limited parking available and on a first-come, first-serve basis. Guests can reserve a parking space for arrival, for a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.2
Based on 3513 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 8.81
S
Siobhan • couple • gb
10
Perfect location for centre of Chiswick, very helpful staff , spacious and relaxed .
Pros:

Like living in a spacious apartment for the night - great location and spotlessly less

Cons:

Nothing

2026-03-14 • via Nuitee
J
Joanne • couple • gb
10
Polite front of house , even though construction going on, the price is great
Pros:

Room only, but great to have a fridge for my wine and snacks
New room and very clean

Cons:

Nothing. All good

2026-03-12 • via Nuitee
P
Peter • family_with_children • be
9
Great value, great location
Pros:

Friendly staff, very reasonable price, clean and comfortable room

Cons:

Nothing

2026-03-10 • via Nuitee
C
Charles • solo_traveller • gb
8
Ideal as a base for work visitors
Pros:

Kitted out for working guests, clean and comfortable, with parking on site

Cons:

Building work in progress but the staff made every effort to minimise inconvenience

2026-03-10 • via Nuitee
T
Tom • couple • gb
9
2026-03-09 • via Nuitee
L
Low • couple • gb
9
2026-03-08 • via Nuitee
R
Raj • solo_traveller • gb
8
Value for money for one week
Pros:

Location for work

Cons:

Na

2026-03-08 • via Nuitee
D
Debbie • solo_traveller • gb
10
Fantastic location good parking most importantly felt safe and the staff were exceptional
Pros:

Unique little appartment

Cons:

Cozy

2026-03-06 • via Nuitee
G
Grace • family_with_children • gb
9
Pros:

The suite was spotlessly clean and kept so every day. The bed was very comfortable. The staff are friendly and helpful.

2026-03-05 • via Nuitee
A
Alison • couple • gb
7
2026-03-05 • via Nuitee
A
Ann • solo_traveller • se
3
Pros:

Clean and fresh room, friendly receptionst

Cons:

Its a buildingsight. Major construction of the buildning is going on. Not very cosy if you want a quiet weekend. Would have been nice if they informed of that beforehand.

2026-03-05 • via Nuitee
D
Denise • solo_traveller • gb
9
I Love It Here!
Pros:

I always try and stay here when I'm working locally. The staff are wonderful and the rooms are always spotless and very comfortable, and there is parking- a real bonus in London.

2026-03-02 • via Nuitee
M
Madeleine • family_with_children • fr
7
2026-03-01 • via Nuitee
A
Anna • solo_traveller • gb
10
Rooms are big!
Pros:

Location good for work! Rooms are nice & big with kitchen.

Cons:

Going through a refurbishing so looking forward to when it’s finished!

2026-02-28 • via Nuitee
A
Anna • extended_group • gb
10
Rooms are big!
Pros:

Location is perfect for my overnight. Rooms were clean & a good size. Kitchen facilities too!

Cons:

N/a

2026-02-28 • via Nuitee
H
Horse moloney • couple • gb
10
Beyond the Extra mile
Pros:

Room was Bloody excellent

2026-02-27 • via Nuitee
S
Sabine • solo_traveller • at
9
Fab visit location in West London
Pros:

Location

Cons:

Construction site

2026-02-25 • via Nuitee
B
Benjamin • couple • gb
6
Decent hotel, ideal for exploring the local area
Pros:

Although the hotel was undergoing a refurb when we stayed, the room was clean and finished to a decent standard. Breakfast area was ok, a tad cramped, but again this was probably due to the refurb work.

Cons:

The suite we stayed in, although clean, tidy and finished to a decent standard felt like a bedroom suite suite had been plonked into a kitchen area. Carpet in the bedroom area would've helped to alleviate this.

2026-02-24 • via Nuitee
A
Andrew • solo_traveller • gb
5
2026-02-24 • via Nuitee
L
Lesley • solo_traveller • gb
8
Very comfortable, clean, handy to have the kitchen
Pros:

Very clean, comfortable beds, excellent location

Cons:

Nothing it suited our needs

2026-02-24 • via Nuitee