Spark by Hilton London Chiswick

Hotels
Spark by Hilton
8.2 (3735 reviews)
73 Chiswick High Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Noisy neighbors
Limited breakfast options
Outdated rooms

Categories

Cleanliness
7.84
Some reviews indicate cleanliness issues, especially with the basement room.
Service
9.31
Staff were frequently mentioned as friendly and helpful.
Location
9.35
Many reviews highlight the excellent location for traveling into London.
Room Quality
7.8
While some rooms were noted as outdated or problematic, others were described as clean and beautiful.
Amenities
7.33
Limited amenities mentioned, particularly regarding the breakfast offering.
Value for Money
8.29
The value for money category is average due to mixed experiences.
Food and Beverage
6.84
Continental breakfast lacked hot options, affecting the perceived value.
Overall Experience
8.81
Overall experience was generally positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Modern Rooms with Free Wi-Fi
Best Western Chiswick Palace offers elegant modern rooms with complimentary Wi-Fi, providing a comfortable stay for our guests. The private modern bathrooms and Freeview TV in each room ensure a relaxing experience during your visit.

Convenient Location in West London
Situated in Chiswick, just a 5-minute walk from Turnham Green Underground Station, our hotel offers easy access to central London with a 20-minute tube ride. Additionally, being a short drive from Heathrow Airport and close to major motorways, Best Western Chiswick Palace is a convenient choice for travelers.

Nearby Attractions and Amenities
Explore the nearby Kew Palace, located 2.5 miles away, or take advantage of the tea/coffee facilities and hairdryer in every room. With a prime location and modern amenities, Best Western Chiswick Palace & Suites London is the perfect choice for your stay.

Important information:

There is limited parking available and on a first-come, first-serve basis. Guests can reserve a parking space for arrival, for a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.2
Based on 3735 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 8.81
E
Eoin solo_traveller ie
8
2026-07-25 via Nuitee
M
Mary couple gb
8
Felt abit expensive when breakfast wasn’t included
Pros:

Location

Cons:

N/a

2026-07-25 via Nuitee
Y
yvonne family_with_children nl
9
Mijn dochters (10 &12jaat
Pros:

Ontbijt was heerlijk en de locatie tov het ov was super

Cons:

-

2026-07-25 via Nuitee
A
Annette family_with_children ie
6
Good location. Staff friendly and helpful. Suggestions from guests would make a difference and improve ratings and revie
Pros:

Location was excellent for city access and airport access.

Cons:

Basement rooms despite saying there was a window. The windows were dark no natural light. No bin or fridge in the room. Mattresses very hard and uncomfortable.

2026-07-25 via Nuitee
S
Sherile solo_traveller gb
9
2026-07-24 via Nuitee
L
Lee solo_traveller gb
5
Ist Trip. It was average. Convenient location.
Pros:

Convenience

Cons:

Workmen everywhere ladders blocking entrances and inside ladders and workmen outside my door.

2026-07-24 via Nuitee
B
Bruno extended_group fr
10
Pros:

l’hôtel est tout neuf et très beau, les chambres sont très confortables et très bien équipées, l'emplacement à proximité des transports en commun (bus et métro)

2026-07-23 via Nuitee
M
Mohammed family_with_children bh
4
2026-07-23 via Nuitee
R
Richard solo_traveller gb
10
Pros:

All very clean and fresh following the refurbishment

2026-07-22 via Nuitee
T
Triona extended_group ie
8
2026-07-22 via Nuitee
C
Cristiano couple it
9
Pros:

Camera pulita e spaziosa, complesso ben curato e caratteristico

2026-07-22 via Nuitee
G
Gabrielle couple gb
9
Excellent value, great staff and good value for money in excellent location.
Pros:

Location, size of twin beds, appointment of bathroom, on site parking great value, price of rooms and receptiveness of staff.

Cons:

Needs another bin in main room and blackout curtain on side window. Luggage rack would be nice. Have stayed before and definitely stay again.

2026-07-22 via Nuitee
J
Jackie solo_traveller gb
6
2026-07-21 via Nuitee
J
Jolien solo_traveller be
10
Excellent stay!
Pros:

We had a great experience staying here; clean and spacious rooms and bathrooms with plenty of storage space and excellent water pressure in the showers. Their very welcoming and friendly staff went out of their way to make us feel comfortable. Hotel is located in a fun neighbourhood just outside of the actual center, but still has many fun shops and restaurants and an Underground station on the useful District line closeby. Very positive experience staying here and will certainly do so again in the future!

2026-07-21 via Nuitee
J
Jamie couple gb
8
Pros:

The refurb is spectacular, lovely modern hotel, location is fantastic, quick walk to underground for centre of London.

2026-07-21 via Nuitee
A
Alison Mary couple gb
7
The hotel is very clean in a good location with very good staff, however it would benefit from reducing the noise from f
Pros:

The staff are very professional and helpful

Cons:

The lack of soundproofing the floors meant we could hear the person in the room above ours walking around. It was quite noisy

2026-07-21 via Nuitee
L
Lindsey couple gb
10
Exceeding expectations
Pros:

Great location, newly renovated clean, fresh, helpful staff.

2026-07-20 via Nuitee
J
John couple gb
10
2026-07-20 via Nuitee
M
Marta family_with_children de
4
Leider für den Preis nicht das, was wir uns erhofft hatten.
Pros:

Sehr bequeme Betten, frische Handtücher, nettes Personal.

Cons:

Das Hotel wird gerade renoviert. Wir hatten ein sehr dunkles Zimmer, kein richtiges Lügten möglich, keine Ablagemöglichkeiten im Bad vorhanden, kein Haken, kein Fön, es stank nach Abguss. Frühstück sehr mau, sehr wenig Auswahl, immer das Gleiche.

2026-07-20 via Nuitee
R
Reda family_with_children lt
10
2026-07-20 via Nuitee