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Facilities
Property facilities
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Newspapers in lobby (surcharge)
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Free WiFi
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Terrace
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Garden
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Luggage storage
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Concierge service
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Picnic area
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Hiking/biking trails nearby
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Library
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Safe-deposit box at front desk
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Front desk (limited hours)
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Wheelchair accessible parking
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Snack bar/deli
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Free self parking
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Newspapers in lobby (surcharge)
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Banquet hall
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Food and water bowls
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Upper floors accessible by stairs only
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Well-lit path to entrance
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Stair-free path to entrance
Review Highlights
Categories
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Property Description
Scenic Views and Amenities
Take in the views from a terrace and a garden, and enjoy complimentary wireless internet access. Additional amenities include concierge services, a picnic area, and a banquet hall.
Dining and Services
Indulge in a meal at 1919 Restaurant with a bar/lounge, or opt for room service. Featured amenities comprise a business center, dry cleaning/laundry services, and luggage storage.
Comfortable Accommodation
Stay in one of 32 guestrooms with flat-screen TVs and free Wi-Fi. The bathrooms offer showers, complimentary toiletries, and toothbrushes with toothpaste. Enjoy safes and coffee/tea makers, with daily housekeeping.
Take advantage of our amenities and book your stay at The Cottage in the Wood in Malvern for a memorable experience.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Property Policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
Property policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
-
Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Masks are available to guests
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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Pets
Pets allowed
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General
Property is cleaned with disinfectant
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General
Reservation might be required for some facilities onsite
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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General
Shield between guests and staff in main contact areas
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
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General
Masks are compulsory at the property
Location
Guest Reviews
Beautiful surroundings excellent experience, very special stay , definitely return
The staff were very friendly and professional and he location was perfect in the shelter of the Malvern Hills and with wonderful views
A wonderful woodland stay in a character filled hotel and restaurant in the heart of the Malverns. Did not have dinner here, but the cooked breakfast was spot on. Staff were very helpful and friendly throughout my stay.
Really good views of the hills I liked the cottage style very relaxing and felt like home from home rather than a hotel which was great for the dog
Very comfortable hotel. Good views. Nice meal
It's position on the Malvern Hills is beautiful
Property is lovely but needs some updating in the main reception and restaurant, as well as rooms
Spectacular location but spread over 3 buildings so quite a trek to the dining room if you're old or infirm. Food and service good. Accommodation itself OK but nothing special e.g. no bath mats, not much heating, noise from room above simply from them walking around. Overall, overpriced I think.
Great location and views
The hotel was lovely and clean, the surroundings at the foot of the Malvern Hills was absolutely stunning.
Very good stay with professional and very friendly staff. Great location with beautiful views.
Extremely comfortable bed and good food
Good on some levels. A little lacking in others. I really wanted to give this a five star review as it feels like it should have..but…
Just a few little touches make it not ‘5 star’ ( at least not for me).
I’ve stayed in many hotels and B & Bs and this should be in the top ten.
The room was perfectly nice - although the sofa to take in the view was a little incongruous for me and a period armchair would be more fitting, although obviously only one person could then sit.
Actually from the angle only one person could take in the view from room 30 anyway!
It’s very thoughtful to have binoculars in the rooms - and tea making facilities. Although if you are going to provide this maybe provide milk or cream also?
And a few small biscuits maybe? I’ve even stayed in chain hotels which do this.
Small things matter…
(To be fair they did provide milk, and the biscuits when they picked up my initial comments to Hotels.com).
The biggest issue I had with the room was the shower. Hotel showers sometimes take a little working out, but they really shouldn’t.
No one is going to complain about an over explanation of how the shower/works.
It is literally different everywhere.
I don’t want to spend more time making the shower work than showering!
And why would you have a different temperature control between the handheld and the overhead shower?!
Unfortunately no space for the restaurant- but I do recommend staff check to see if a customer’s food is all ok after serving.
The place is Amazing. It’s my second time here and hopefully won’t be the last.
Was nice and quiet in the hills, away from everything
This hotel is located in the hillside with great views. The staff is very helpful, and the food in the restaurant is wonderful.
The location was absolutely stunning! The photos online are fab but they honestly don't do the cottage justice! Myself and my husband came to stay for 1 night for a relaxing time away from our young children and my goodness we were relaxed! The location was clean, quiet and the perfect spot for us who like to walk. We walked to the beacon of Malvern Hills and navigating to the top from the cottage was easy! Such a fantastic stay and would definitely recommend to anyone.
Food was delicious, room was really cosy and comfortable. Such quiet surroundings with the most beautiful views. All the staff were so friendly. Wonderful
Room was nice, great views. Dinner (in the bar) was tasty but tiny ( 1x cod fish cake, prawns, with one floret of cauliflower divided in 3 and a few bean sprouts) I ended up ordering cheese for dessert to fill up, but that was also minuscule. Pricey too given the quantity. Staff all very pleasant and trying hard. They’ve scraped the breakfast buffet for ’starters’, juices etc, so you are served, the salmon scrambled eggs was nice. A low point was two small pots of jam being put on the table when toast was delivered. Overall just felt a bit mean.
Really lovey hotel with helpful staff, only stayed one night for business but i would definitely be back with the family :)
Such a beautiful place. Food really nice but bar maths are small and restaurant is Taster or Dinner menu so expect A la Carte cusine at a premium. Exceptional service in a beautiful setting. Would we go again. 100%.
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