The Lodge Duxford

Shane cooked breakfast isn’t available all the time

After travelling a long way, the dining room was closed, so no food on offer. Also disappointed to only be offered continental breakfast in the morning.
Bathroom was tiny with nowhere to put personal things.
Kettle could only be plugged in at the very edge of the table which we thought was rather dangerous.
One bedside lamp not working.

Attention to detail in the studio - no wine glasses, only 1 bottle of still water & 2 tea bags although we were able to get more when we asked.
The toiletries were due a refill.

Room needs a few updates

Restaurant and menu were very poor. Owners need to consider that diners do not want to hear personal conversations coming from the kitchen.

If I had to be picky, then it would be that most of the floor in the room was creaking loudly when walked on, due to old floorboards. The toilet roll holder was loose on the wall, and the toilet roll itself was maybe 2-ply. One of the bedside lamp bulbs did not turn on. The en-suite tap had slight limescale build up

stairs to access the basement room with small window, under the reception area and restaurant
very noisy at night with other guests making a lot of noise and doors slammed shut
thought I paid for breakfast, in fact it was not included...continental breakfast 10 GBP no cooked breakfast available week days
restaurant very expensice on side, Steak @ 30 GBP with 6 chips and mini sauce, one glass of wine 60 GBP

Bathroom could have been / needed to be cleaned more thoroughly

The hotel looked tired and certainly didn't look 4 star the restaurant was a bit soul less and the bar similar so we went to the local pub.

Just the bed/mattress was a little bit hard to sleep comfortably on.

Breakfast was awful, from the ingredients to the cooking and service itself. My advocado was grey where it had been sat around for hours (at 9am on a Saturday!) and the bread tasted like cardboard. My husbands fry up was dry and again looked like it had been prepared hours ago and left on the side. We were not offered condiments, and when we asked for butter and ketchup, we were only given ketchup. The coffee was poor and the orange juice too. Nothing felt premium like the location or price tag. You’re better off going to cafe 19 at the community centre for a high quality, great value breakfast.

Bathroom rusty soap dish. Toilet and shower stained and mouldy. No hot breakfast available. Dinner exlensive although well cooked.

I had high expectations for this stay, based on the photos and reviews on booking.com, but I was very disappointed. The accommodation has had a fair amount of wear and tear since the photos were taken (light switches missing, scuffed paintwork and mouldy/discoloured grout in the shower). To make things worse, it was a cold day when we arrived and the temperature in our room was far below the ambient temperature in the hallway. After several attempts to resolve the situation and turn on the heating, it became apparent that the radiator wasn't working. Staff were unable to supply a heater as their supply of electric heaters were already being used by other guests (suggesting we weren't the only ones without heating). The shower was good and the towels were nice, but otherwise the bathroom didn't have any touches of luxury with no shower gel and only about 1cm of shampoo in the bottle. The restaurant/breakfast room was similarly tired in appearance. There was no breakfast buffet and guests could only select one option from the menu. The breakfast was adequate but uninspiring.