The George of Colchester

What a fantastic Hotel , with great decor , ideally positioned in the heart of Colchester , great staff and delicious breakfast ..
only criticism was that I had a sleepless night ,
Due to an issue with the toilet in our room that meant the water was constantly noisily running into the toilet and couldn’t be used , I mentioned this to a staff member who said it was usually an easy fix by pressing the flusher a few times
( which would indicate it’s an ongoing issue with the toilets ) and when she tried this and it didn’t work I was told that maintenance would have to look at it on Monday .. not much use to me when I only stayed on the Saturday night !
So having a sleepless night took the shine off an otherwise great Hotel

Very nice clean room

Beautiful hotel room and the bar is stunning! But if you have a room overlooking the high street expect some noise especially on a Saturday night. This didn’t impact us as we were up late anyway.

Lovely room
Well equipped and comfortable
My stay was short because of my schedule, but if I am in the area again I would choose to stay at the same place
Parking is a public lot right behind the hotel
Hotel is right in the centre of town
Staff were very helpful over the phone and gave instructions and useful information which assisted me getting where I needed to be in time

As central as it gets. Walking distance to everything in Colchester. Very friendly staff. Clean.

Breakfast seemed overcooked, deep fried and eggs tasted of vinegar. This was the only poor experience.

The hotel was totally unsuitable. The pictures are far too flattering and hide a number of improtantbissues such as steep dangerous stairs.

Lovelybhistoric building

Lovely old property, lots of character and charm.
Staff are friendly and welcoming, some I feel are under pressure from senior management,
It feels like they are short staffed.
Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment.
Word of mouth is the biggest compliment to any business.
Thank you to all the staff on the front line.

Not a good start when we turned up at 2.45pm to be told our room when wasn’t ready when check in is from 2pm. We were asked to wait in the check in area for our room to become available but the receptionist couldn’t give us a time frame. You would think that the hotel would offer complimentary drinks under these circumstances. The room was ok apart from the bed was a bit too hard for our liking. The last thing was when we returned from a nearby concert around 10.40pm for a quick night cap to be told the bar was closed apart from the two sitting people sitting in there with full drinks. You would think as a hotel that the bar would be open for patrons.

I loved the ancientness of the building; the bed was really comfy and the breakfast was excellent.

The staff are very helpful but the room was really small

Excellent stay again. Staff very friendly. Lovely food. The hotel was really busy as they had two weddings during our stay. The cleanliness however was not up to its previous standard.

Staff were very good. The carpark took some finding. Do your homework. Not the hotels fault, council have blocked most access roads with bollards.

In my opinion, The George has seriously gone down hill. Very poor service. Breakfast average. If you are a smoker, you now have to go outside the front of hotel, they have stopped it in their garden area. I woke in night. Went down. Night porters kissing and socialising up with young girls. I was told to go outside in street for ciggie and the door was shut and locked. Dogends everywhere, broken glass and was approached by many drunks. Pouring with rain and nowhere to sit. Took cups from room in morning down with coffee and staff in diner refused to take them at breakfast, we were told to take them back to room. Staff very miserable and quite rude. Room ok and bed comfortable, but teo hairdryers in room, none worked. Called reception to change and no answer twice. Had to go
down to get replacement ourselves and they said they were Breakfast average, not hot and too busy to answer phone, but they knew we called.

The stair carpet looked as if it hadn’t been cleaned since I last visited 20 years ago and the headboard was equally stained.
The staff were lovely and the food was good.

Stayed for one night and had a great experience overall. The hotel has an impressive reception area, along with a stylish bar and restaurant. The room was very spacious and spotless. The corridor could get a bit noisy at times with guests returning from nights out, but that’s to be expected. We stayed during a heatwave, so air conditioning would’ve been a bonus, but it wasn’t a major issue.

It was a beautiful property with history. The staff were amazing and the breakfast delicious… highly recommend

Lovely hotel. We stayed only for one night but the room was lovely and cosy, beautiful old beams but clean and modern bathroom as well. Bed was super comfy. Didn't stay for breakfast as was a flying visit but it was reasonably priced (£12) so would try it if we stay again! A little noisy in the morning as you can hear doors slamming but nothing that bothered us, no noise at night that we heard! We also had a few pints in the pub in the evening which was lovely, didn't eat there but the food looked great! Parking was £12 behind the hotel for 24 hours, not that easy to find but safe when you get there. Overall, would recommend.

This is our second stay at The George. Our room was amazing especially as it had A/C on what was a very hot day. Stairs are a challenge with suitcases but expected with the age of the property. Bar and breakfast staff were abrupt but we put it down to the heat! All other staff were very good we will come back again!