The Grapevine Hotel

Hotels
5.8 (1957 reviews)
117 Warwick Way , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Affordable rates
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
3.1
Multiple reviews mentioned cleanliness issues including dirty rooms and bugs.
Service
6.6
Service quality varied; some staff were reported as friendly while others were not.
Location
8.6
Several reviews cited the good location of the hotel.
Room Quality
4.1
Rooms were described as small and sometimes dirty, impacting overall quality.
Amenities
5.1
Basic amenities were present but there were complaints regarding missing features like breakfast.
Value for Money
7.1
Many found the price to be reasonable given the location despite the issues.
Food and Beverage
5.9
No dining options were mentioned, thus average score aligns with overall experience.
Overall Experience
5.9
Mixed reviews overall, with both positives and negatives balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Central Location in London

Located just a 5-minute walk from Victoria Train and Underground Station, The Grapevine Hotel offers convenience and accessibility to all major sightseeing attractions in central London.

Comfortable Rooms with Free Amenities

The hotel provides rooms with free Wi-Fi, flat-screen TVs, and tea/coffee facilities. Some rooms even feature private en suite bathrooms with complimentary toiletries for a more comfortable stay.

Special Offers and Services

Guests at The Grapevine Hotel receive a free map of London and can enjoy up to 20% discount on tickets to various attractions and restaurants. Additionally, the hotel offers free luggage storage and flexible check-in/check-out times for a hassle-free experience.

Book your stay at The Grapevine Hotel for a memorable and convenient London experience.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.8
Based on 1957 reviews
Cleanliness: 3.1
Service: 6.6
Location: 8.6
Room Quality: 4.1
Amenities: 5.1
Value for Money: 7.1
Food and Beverage: 5.9
Overall Experience: 5.9
H
Hataлья • solo_traveller • gb
9
2026-04-10 • via Nuitee
K
Kaja • extended_group • si
10
Pros:

Very clean room and bathroom,comfortable bed. A cleaner also comes and cleans your room.Our flight was late,so we were able to leave our luggage with them for a while

Cons:

The Walls are Thun,so you can hear when someone is showering

2026-04-07 • via Nuitee
M
Majaron • extended_group • es
7
2026-04-06 • via Nuitee
N
Nicola • couple • it
6
2026-03-31 • via Nuitee
N
NOEL • solo_traveller • ie
5
Good value
Pros:

Value for money ok room

2026-03-31 • via Nuitee
A
Antônio Carlos • family_with_children • br
10
Foi uma experiência boa.
Pros:

Localização, conforto quarto e banheiro.

Cons:

Os ferros de passar não funcionam!

2026-03-25 • via Nuitee
S
Sergio • extended_group • es
3
2026-03-24 • via Nuitee
P
Pelin • solo_traveller • tr
7
2026-03-22 • via Nuitee
C
Centeno • solo_traveller • es
2
Lo único bueno es su ubicación, limpieza y trato deplorable
Pros:

La ubicación

Cons:

La habitación muy pequeña. El baño no hay espacio ni para caerte en el suelo. La limpieza es muy deficiente, polvo de meses en cuarterones de las puertas, restos de manchurrones en paredes, calefactor...Moho en las paredes del baño porque no hay ventilación. De una estancia de 4 días el baño (concretamente la taza no la limpiaron ni un día)sólo hicieron la cama 1 día, no hubo un cambio total de toallas ( siempre no cambiaban alguna). La habitación muy antigua y nada de mantenimiento, tenía pintadas las paredes de un color y el techo de blanco, pues había brochazos del color de la pared en las reparaciones del techo, yeso levantado en las esquinas, agujeros de taladros en baño y pared sin tapar....
El colchón de la cama blando y más pequeño que el somier, las almohadas finísimas.
La atención mala, especialmente con una mujer que fue porque se había desconfigurado la tarjeta de acceso y ni me habló y puso cara de "astío". Para ese trato prefiero que me den un código y no tratar con el trabajador..

2026-03-20 • via Nuitee
K
Kazuyuki • solo_traveller • jp
8
2026-03-18 • via Nuitee
M
Morelle • solo_traveller • gb
7
2026-03-18 • via Nuitee
R
Radwan • extended_group • pl
6
Pros:

Lokalizacja świetna i tylko dlatego nie zgłosiłam na miejscu swoich uwag. Wychodziliśmy o 10 i wracaliśmy o 21. Wszędzie blisko. Zwiedzaliśmy pieszo.

Cons:

Ten pokój nie był taki, jak na zdjęciach. Powinien być wynajmowany maksymalnie dla trzech osób. Nas było czterech i musieliśmy jeden przez drugiego przechodzić. Kotary w oknie i półka pod lustrem nie zachęcają do pobytu. W łazience brak chociażby jednego wieszaka. Niby codziennie był serwus sprzątając, ale pod łóżkami kurz, a w łazience włosy nie nasze i deska nie umyta po wcześniejszych gościach.

2026-03-17 • via Nuitee
K
Katherine • extended_group • us
3
Would not recommend
Pros:

The location of the property was great and it was very central to major attractions. There was free wifi and was close to many places to eat.

Cons:

The rooms were dirty upon arrival. There was dust on the counters, sticky coffee stains on the table, there was something odd on the sheets and against the wall, the shower did not drain and neither did the sink and the staff did not come to clean our room or change the trash throughout our 3 night 4 day stay. The staff was rather rude and quite unhelpful. The Tv also did not work what so ever. I have photos of all of these descriptions but they will not upload to this website.

2026-03-16 • via Nuitee
B
Beatriz • extended_group • es
9
Cerca de la estación Victoria
Pros:

Muy buena ubicación a 15 mins andando de la estación Victoria
Cerca de restaurantes
Calidad precio para ser Londres no está mal

Cons:

Muchas escaleras

2026-03-11 • via Nuitee
L
Lulya • family_with_children • fr
1
Très très frustrant et décevant
Pros:

Je voudrais vous signaliez que je n’ai pas étais héberger à l’hôtel par manque de communication du gérant de l’hôtel et ebooking l’hôtel étais complet
Heures usèrent que je Gerant étais très humain il m’a aider à trouver un autre hôtel dans la soirée
Donc j’étais très déçus par cette réservation
L

Cons:

Je ne sais pas car je n’ai pas héberger

2026-03-09 • via Nuitee
V
Valentina • couple • it
7
Cons:

il bagno onestamente puzzava

2026-03-09 • via Nuitee
T
Trond Sivert • solo_traveller • se
10
2026-03-09 • via Nuitee
B
Beauzamy • extended_group • fr
6
Pros:

L’emplacement et les lits etaient confortabes.

Cons:

Le bruit des autres usagers, les chambres sont mal isolées donc on entend tout.

2026-03-08 • via Nuitee
L
Lee • solo_traveller • gb
4
Cons:

Hairs all over the floor & the doors to people's rooms always slammed shut, not ideal for when you have to be up early

2026-03-05 • via Nuitee
M
Martina • family_with_children • cz
8
2026-03-04 • via Nuitee