Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Fabulous location
Excellent breakfast
Cons:
Limited parking
Noise from the road

Categories

Cleanliness
7.9
Hair in several places in the bathroom and a stain on one of the towels.
Service
9.4
Staff were friendly and helpful; exceptional service noted overall.
Location
9.4
Fabulous location, perfect for guests.
Room Quality
8.9
Rooms were comfortable and well-maintained, though noise was an issue in one case.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.4
Breakfast was delicious, but there were issues with food quality at dinner.
Overall Experience
9.4
A lovely place overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:22

Property Description

Panoramic Seafront Views and Traditional Charm
Located overlooking Falmouth Harbour, Greenbank Hotel offers stunning panoramic views and a touch of traditional charm. The peaceful terrace and innovative restaurant provide the perfect setting for a relaxing stay by the sea.

Elegantly Decorated Nautical-Themed Rooms
The spacious rooms at Greenbank are elegantly decorated with a nautical theme, offering a unique and cozy ambiance. With ample work space, a seating area, and modern amenities, guests can unwind in comfort while enjoying the picturesque surroundings.

Fresh Seafood and Rare Spirits
Indulge in fresh seafood and local specialties at the Harbourside Restaurant while taking in the breathtaking views of Falmouth Bay. The well-stocked bar boasts a remarkable collection of rare spirits, complemented by a cocktail menu featuring seasonal fresh fruit creations.

Experience the historic charm and modern comforts of Greenbank Hotel - book now for an unforgettable seaside getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1573 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
J
Jez solo_traveller gb
8
Cons:

No room service prices in the room for drinks

2026-07-03 via Nuitee
M
Mathias extended_group de
7
2026-07-02 via Nuitee
M
mary couple gb
7
2026-06-29 via Nuitee
R
Ruth solo_traveller gb
9
Very relaxing. Loved waking up to the harbour view. Well worth the extra cost.
Pros:

Fabulous location and view. Lovely staff.
Comfortable bed and room. New bathroom.
Cafetière and tea pot with a choice of leaf teas in the room was a lovely touch.

2026-06-28 via Nuitee
R
Robert couple gb
10
Lovely stay in an old but modern property
Pros:

Modern decor, great views

Cons:

No air conditioning, breakfast service was slow

2026-06-27 via Nuitee
R
Rishi solo_traveller gb
8
Pros:

Great location

2026-06-25 via Nuitee
N
Natalie couple gb
10
A beautiful hotel in a fabulous location with stunning views from small balcony over the water.
Pros:

A beautiful stylish hotel. Wonderful to have a parking space allocation, taking the stress out of staying in a popular coastal town. We parked up and then just walked everywhere which was ideal. Breakfast was delicious and all staff were super helpful and friendly. From all smiles reception staff, super helpful restaurant staff setting up an outside table for us for Breakfast to the guy working in the underground garage who cheerily brushed some glass to clear the exit ramp for us following the waste collection truck. Rooms well designed and bathroom lovely. We have stayed in many high end hotels in many countries and we both remarked The Greenbank was up there for us as often something gives.. decor..staff..location.. it was a big tick for all.

Cons:

Dog friendly rooms on the lower floors? we stayed on the hottest week of the year. The doggy welcome pack was a lovely touch.

2026-06-24 via Nuitee
D
Debbie couple gb
10
2026-06-21 via Nuitee
M
Moyra solo_traveller gb
10
Cons:

Low ceiling in my room. Often hit my head

2026-06-19 via Nuitee
M
marc solo_traveller gb
9
I've booked to come back, - says it all really.
Pros:

your staff are exceptionally efficient, and smile all the time. It seems they are happy to work there - this is most important.

Cons:

A very slight pressure on the sunday night when a mis-communication between bar staff and kitchen staff meant that the bar staff thought the kitchen would be operating until 21.00 hours, when in fact the kitchen stopped at 20.30. In normal times this would be meaningless but it meant I had very ltd menu choices. Having said all of that, a tricky situation was, nevertheless, handled well. Bravo to the bar staff.

2026-06-15 via Nuitee
P
Patricia extended_group gb
8
Very pleasant stay.pleasant
Pros:

Breakfast was great. Great to have coffee choice. Service could be faster though. It was slow even though there was plenty of staff and the room didn’t seem to be that busy.

Cons:

Our room 102 was a bit dark and compact. At times I think there was a funny smell. Bed was a bit small though it was comfortable.

2026-06-15 via Nuitee
J
Jack couple gb
8
2026-06-15 via Nuitee
J
Julie couple au
8
It was close to town with easy access to shops and restaurants. The hotel restaurant was good and an easy option . The v
Pros:

The rooms were comfortable and the location was good .

2026-06-15 via Nuitee
C
Cleo extended_group gb
9
2026-06-15 via Nuitee
L
Laura extended_group gb
9
An excellent base for the sea shanty festival
2026-06-14 via Nuitee
L
Lez couple gb
10
Exceptional hotel, all the staff were very polite, our room was spacious with a comfy bed.
Pros:

The breakfast was delicious with fresh fruit and porridge, accompanied by honey and toast. Our view was overlooking the Fal river...absolutely beautiful and we dined in the bar in the evening which was also very tasty.

Cons:

The weather!

2026-06-12 via Nuitee
S
Stephen couple gb
10
Enjoyed our stay at this beautiful hotel and have every intention to return
Pros:

Everything
The food,staff and service was exceptional. The hotel itself was situated on the estuary with beautiful views from the lounge and dining areas.
The bedrooms were spacious and well equipped with toiletries, tea and coffee making facilities.

2026-06-11 via Nuitee
A
Angela couple de
9
Ein Aufenthalt im Greenbankhotel tut der Seele gut und bleibt unvergesslich.
Pros:

Das Greenbank- Hotel ist ein ungewöhnliches, sehr charmantes Hotel. Es setzt auf alte Traditionen im Umgang mit dem Gast. So wird das reichhaltige Frühstück am Tisch serviert - mit Meerblick und Segelbooten - ein Postkarten-Motiv. Das Abendessen im Restaurant ist sehr gut, ebenfalls mit sehr gutem Service. Freundlichkeit gegenüber dem Gast ist Programm! Leider bekamen wir an unserem letzten Abend keinen Tisch ( da waren wir sehr enttäuscht- man muss vorbestellen) Wir fanden allerdings im
„ Mine“ ein wunderbares Restaurant mit Michelinstern. Die Preise waren sehr moderat. Ins schöne Stadtzentrum muss man ca. 7 Minuten aufwärts laufen. Es fährt vor dem Hotel kein Bus, aber es ist ok - man hat einen herrlichen Blick auf die Bucht. Auch in die andere Richtung kann man wunderschön spazieren gehen. Das Schwimmen ist auch möglich. Es gibt eine gute Bar. Gut war der beheizbare Handtuchhalter. Was wunderbar war: Die kleine Tee- und Kaffeestation mit Keksen auf dem Zimmer. Schöne Bademäntel und Latschen.

Cons:

Wir wohnten im
Standardzimmer im Erdgeschoss an der Straße- es gab keine Klimaanlage und es war ziemlich warm, das Fenster zu öffnen - ist nicht so ratsam das Fenster zu öffnen. Wir mussten den Ventilator nutzen. Das Zimmer war etwas hellhörig, die Dielen knarrten bei uns und im
Nachbarzimmer - es ist eben ein historisches Haus! Die verschmutzten Teppichböden sind uns auch aufgefallen, aber ich erfuhr, dass sie nach und nach erneuert werden.

2026-06-10 via Nuitee
A
Agron couple gb
9
2026-06-10 via Nuitee
R
Robert couple us
9
Excellent value
Pros:

View, friendly staff

Cons:

Facilities a bit dated

2026-06-09 via Nuitee