Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Non-smoking rooms
Express check-in/check-out
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Dirty rooms
Poor service
Not as advertised
Lack of amenities

Categories

Cleanliness
5.76
Numerous complaints about dirty rooms and inadequate cleaning.
Service
8.73
Limited staff availability and responsiveness to issues.
Location
10
Positive mentions of the good location in multiple reviews.
Room Quality
6.27
Complaints about separate toilets, lack of amenities, and poor room conditions.
Amenities
6.22
Lack of advertised amenities and poor bathroom facilities.
Value for Money
7.25
Overall feeling that the hotel did not provide value for what was charged.
Food and Beverage
9.81
Not mentioned in the reviews; assumed standard quality for this hotel tier.
Overall Experience
6.76
General dissatisfaction and disappointment expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Modern Rooms with Convenient Location
Located just a 5-minute walk from Marble Arch Tube Station, Griffin House Hotel offers modern rooms with satellite LCD TV. Wi-Fi is available throughout the hotel, ensuring you stay connected during your visit.

Prime Accessibility to Key Locations
Within a 10-minute walk from Paddington Station, with trains to Heathrow Airport taking only 20 minutes, Griffin House Hotel is a convenient choice. Explore Hyde Park just a 5-minute walk away, and indulge in shopping at Oxford Street, also just 5 minutes away.

Comfort and Convenience
The Chapter - Griffin House Hotel features bedrooms with modern decor and convenient ironing facilities. Relax in the en suite bathrooms equipped with a hairdryer, adding to your comfort during your stay.

Book your stay at Griffin House Hotel now for a memorable experience!

Important information:

Please note that this hotel has no elevator.

Special requests are not guaranteed until confirmed by the hotel. Please contact the hotel directly with any such requests.

The property cannot accept any UnionPay credit or debit cards.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1764 reviews
Cleanliness: 5.76
Service: 8.73
Location: 10
Room Quality: 6.27
Amenities: 6.22
Value for Money: 7.25
Food and Beverage: 9.81
Overall Experience: 6.76
D
Diana • solo_traveller • gb
8
Pros:

We rented two rooms, one was very clean and freshly refurbished, the other had a broken window and a draft coming from it. As well a squeaky floor.

Cons:

Location and easy access to the property.

2026-06-13 • via Nuitee
C
Chiara • extended_group • it
9
Pros:

Posizione ottima a 7 min a piedi dalla fermata di mable arch. Camera comoda personale molto cordiale

Cons:

Pochi posti dove appendere o appoggiare le cose e lavandino un po’ piccolino

2026-06-12 • via Nuitee
S
Simona • couple • sk
3
Pros:

Lokalita

Cons:

Veľmi stiesnené izby, málinko priestoru, nedalo sa tam hýbať, dvere nedoliehali, bolo všetko počuť z chodby. Nie je tam klíma, došli sme tam a nedalo sa tam dýchat aký tam bol ťažký dusný vzduch. Fotky velmi nezodpovedajú tomu čo dostanete. Bohužial sme museli opustiť ešte prvý deň ubytovanie a nájst si iné

2026-06-12 • via Nuitee
S
Silvio • couple • it
8
Pros:

Posizione centrale e comodo per visitare tutto il centro

Cons:

C'erano capelli lunghi di estranei sugli asciugamani forniti e in camera

2026-06-12 • via Nuitee
C
catherine • solo_traveller • fr
6
Typique mais trop petit
Pros:

L'emplacement

Cons:

Trop cher pour une chambre de 6m2!!! Impossible de bouger
Aucune insonorisation
Impossible d'ouvrir la fenêtre sans aide lumière du couloir allumée en permanence,passe sous les portes

2026-06-11 • via Nuitee
K
Karol • solo_traveller • gb
10
2026-06-11 • via Nuitee
J
Jort • couple • nl
7
2026-06-11 • via Nuitee
F
Francesco • couple • it
6
2026-06-11 • via Nuitee
N
Nova • solo_traveller • gb
8
Central location, friendly staff, clean rooms.
Pros:

Centrally located in Marble Arch and walking distance from the tube station. Room was clean with hot drink facilities, clean towels and linen.

Cons:

Wasn’t overly keen on sending my ID via WhatsApp in advance so showed this on entry. Be prepared to have a photo taken of this.

This is not a fault of the hotel but be prepared to have a noisy night. The property is centrally located and so it’s busy and noisy through the night and early morning.

2026-06-11 • via Nuitee
M
Markus • couple • de
5
2026-06-10 • via Nuitee
T
Tom • solo_traveller • fr
10
Équipe toujours à disposition et chambre très bien équipée
Pros:

L’emplacement

Cons:

Rien

2026-06-10 • via Nuitee
M
Małgorzata • family_with_children • pl
10
2026-06-09 • via Nuitee
J
Joana • solo_traveller • pt
6
2026-06-07 • via Nuitee
B
Bacanu • solo_traveller • ro
10
2026-06-07 • via Nuitee
S
Suzy • couple • ie
10
The location was excellent, making it easy to get around London. The staff were friendly, welcoming, and always willing
Pros:

I had a wonderful stay at Griffin House Hotel. The room was spotless, comfortable, and well maintained.

2026-06-06 • via Nuitee
S
Steven • family_with_children • gb
1
2026-06-06 • via Nuitee
بندر • solo_traveller • sa
4
Pros:

الموقع جدا قريب من المناطق السياحية

Cons:

لا يوجد دورة مياه بنفس الغرفة التي تم حجزها

2026-06-04 • via Nuitee
K
Kyle • solo_traveller • je
4
Disappointed
Cons:

Room was on the bottom floor in the corner of the property, window opening onto an old dirty wall of the neighbouring building.
No hot water on night one, called reception the next day to rectify, only to have the same issue on day 2. With little concern or urgency to fix the issue, it was eventually was sorted with what seems to be a boiler that was not switched on.

2026-06-04 • via Nuitee
M
Michael • couple • gb
10
2026-06-04 • via Nuitee
S
Salman • couple • sa
1
100 quid for someting like this is too bad !!
Pros:

Too bad there is no lift as well as there is no hot water to take shower !!!

Cons:

Too bad there is no lift as well as there is no hot water to take shower !!!

2026-06-02 • via Nuitee