Best Western Victoria Palace

Hotels
•
Best Western
7.8 (134 reviews)
60-64 Warwick Way, Victoria, London, England, SW1V 1SA , London , GB
44-20-78217113

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Convenient location near major attractions
Friendly and helpful staff
Cons:
Rooms are small and cleanliness could be improved
Limited amenities in rooms

Categories

Cleanliness
6.69
Some reviews mention that the hotel was not the cleanest and there were issues with housekeeping.
Service
8.66
Front desk staff were described as very nice and helpful.
Location
9.2
The hotel is conveniently located near Victoria Station and other attractions.
Room Quality
6.65
Rooms were noted to be small and oddly shaped, with limited space.
Amenities
7.18
Lack of basic amenities such as fridges in the room, and inconsistent housekeeping.
Value for Money
7.64
Bookers felt that smaller rooms and location provided reasonable value, but not exceptional.
Food and Beverage
8.19
Breakfast options were mentioned as plentiful and enjoyable.
Overall Experience
8.16
Guests had a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:44

Property Description

Convenient Amenities

Enjoy complimentary wireless internet access and concierge services at Best Western Victoria Palace. Make use of the convenient express check-out, 24-hour front desk, and luggage storage.

Star-Rated Establishment

Officially rated by VisitEngland, this hotel offers 86 guestrooms where you can feel at home. Stay connected with complimentary Wi-Fi, and make use of safes, desks, and other amenities for a comfortable stay.

Central Location

Situated in the heart of London, Best Western Victoria Palace offers easy access to popular landmarks like Westminster Abbey and Buckingham Palace. With various nearby attractions and Victoria Station within walking distance, your London exploration awaits.

Book your stay at Best Western Victoria Palace for a convenient and comfortable London experience!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

7.8
Based on 134 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.16
J
John • family
6
Pros:

This small room had very few amenities like hooks for towels and things to store clothes and had zero shelves to put toiletries. Think long and hard before having two in this room. (#16 in the annex). Hotel has zero extra things and small lobby.

2025-10-11 • via Nuitee
B
ba anh luan • partner
8
Pros:

Good hotel 10 min walk from the underground station. The room was clean but small. The staff is helpful and welcoming. Lots of restaurants and pubs nearby. Good stay overall.

2025-10-11 • via Nuitee
J
John • family
6
Pros:

Bathroom was small

2025-10-09 • via Nuitee
D
dan • partner
6
Pros:

We stayed at the annex which was not in the same building. It was close by. Less than a one minute walk.We had to walk up over more than fifty stairs-No elevator- Accessibility is definitely an issue for the annex. Room was compact but had what we needed. It was very clean.

2025-10-06 • via Nuitee
J
Jeff
10
Pros:

greater london

2025-10-04 • via Nuitee
S
Suki • family_with_children
10
Pros:

The staff are very friendly, the room is nice and clean. The only downside is the bathroom, which is a bit too small, but I'm okay with it because it works and is clean.

2025-09-30 • via Nuitee
W
Wei • family
8
Pros:

Convenient shop nearby.

2025-09-26 • via Nuitee
F
Fong
10
Pros:

Close to tour bus stations

2025-09-24 • via Nuitee
B
Blake
10
Pros:

Nice and clean. Very walkable area.

2025-09-22 • via Nuitee
E
Eleanor • family
4
Pros:

Near to the bus stop

2025-09-12 • via Nuitee
L
Lynne • family
10
Pros:

Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS
stay here

2025-09-04 • via Nuitee
G
Greta • family
6
Pros:

Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.

2025-08-29 • via Nuitee
S
Samuel • family
10
Pros:

Close to all sites

2025-08-24 • via Nuitee
H
Hong
8
Pros:

Room is very small but nicely organized. Shower is very small but manageable.
Walking distance from Victoria Station. All sightseeing tours start from Victoria Station.
A false fire alarm in the middle of one night.

2025-08-20 • via Nuitee
J
Jonathan • partner
10
Pros:

The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!

2025-08-19 • via Nuitee
P
paul • partner
10
Pros:

Very noce

2025-08-16 • via Nuitee
A
Angela
10
Great place to stay
Pros:

Great room. Plenty of space. Staff was very friendly and helpful

2025-08-12 • via Nuitee
B
Bianca • family
6
Pros:

The rooms were so small. A person could barely walk around the bed.

2025-08-06 • via Nuitee
D
Dayra • family
10
Pros:

Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again

2025-07-23 • via Nuitee
P
Peter • family
8
Pros:

Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.

2025-07-20 • via Nuitee