Henley House Hotel

Hotels
8.2 (2056 reviews)
30 Barkston Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
Service issues at reception

Categories

Cleanliness
7.91
The rooms were clean and nicely decorated, but there were some concerns about the small size of the room and bathroom.
Service
8.38
Friendly and helpful staff were frequently mentioned, though there were issues with reception service.
Location
8.72
Excellent location, close to transportation and quiet surroundings, as highlighted in multiple reviews.
Room Quality
8.07
Room comfort was praised, but issues with size and bathroom amenities were noted.
Amenities
7.9
Basic amenities were satisfactory, but some guests reported issues with the hairdryer and electrical outlets.
Value for Money
8.06
Guests felt the price was reasonable considering the location and service provided.
Food and Beverage
8.21
Breakfast was satisfactory and sufficient, though not luxurious.
Overall Experience
8.38
Overall pleasant stays were reported, with a few isolated issues that did not detract significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Unique Boutique Hotel in Kensington and Chelsea
Located in the vibrant Royal Borough of Kensington and Chelsea, Henley House Hotel offers a unique boutique experience overlooking a picturesque residential garden square. The traditional townhouse features modern decor, classical features, and free Wi-Fi for a comfortable stay.

Luxurious Rooms with Modern Amenities
Each air-conditioned room at Henley House is carefully designed with high-quality fixtures and fittings, including a smart TV, media unit, and minibar. The rooms also boast LED lighting and many feature glass walls in the private bathrooms.

Convenient Location for Business and Leisure
Situated just 150 metres from Earl’s Court Underground Station, the hotel is perfectly placed for exploring London's business hubs and tourist attractions. With popular museums, art galleries, and shops nearby, including the Natural History Museum and Kensington High Street, Henley House Hotel is an ideal choice for travelers.

To book your stay at Henley House Hotel, visit our website or call now!

Important information:

No pets are allowed (except guide dogs).

Extra beds and cots are available on request and need to be confirmed with the hotel.

Due to the small size of the hotel, requests for specific rooms/floor are difficult to accommodate.

Guests which have booked a pre-paid reservation, must produce the same card details upon arrival.

If you're visiting for business purposes and your company is paying for the reservation, then the company must send a signed copy of a credit card authorization form on headed company paper. Please contact the property for more information if required. The property may refuse entry if these rules are not met.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2056 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.72
Room Quality: 8.07
Amenities: 7.9
Value for Money: 8.06
Food and Beverage: 8.21
Overall Experience: 8.38
V
Van Den Berg solo_traveller de
8
Pros:

Schönes süßes Gästehaus. Das Frühstück war perfekt.
Das Gästehaus lag in der Nähe der U Bahn Station und man ist super schnell überall gewesen. Es liegt in Mitten vieler Food Geschäfte.

Cons:

Ein viel zu kleines Bad, es war super anstrengend... Tür stieß sogar ans Waschbecken . Auf der Toilette sitzend stieß man mit den Knien an die Wand...

2026-04-11 via Nuitee
M
Monge couple es
8
Bien
Pros:

El desañuno un poco escaso pero estaba bien

Cons:

Habitaciones muy pequeñas la recepcionista un poco borde

2026-04-11 via Nuitee
K
Knight family_with_children gb
8
Pros:

Room and little balcony overlooking the gardens opposite.

2026-04-10 via Nuitee
M
Marisol solo_traveller es
7
2026-04-09 via Nuitee
R
Riccardo solo_traveller it
6
Pros:

Posizione comoda, ben collegata grazie alla vicinanza alla metro di Earls Court

Cons:

Servizio alla reception poco cordiale, in particolare da parte della Sig.ra Loreta.
Camera molto piccola, così come il bagno, davvero minuscolo; inoltre la pressione dell’acqua della doccia era insufficiente.
La struttura non rispecchia assolutamente gli standard di un hotel 4 stelle come pubblicizzato.
Colazione insufficiente: già alle 8:00 gran parte dei prodotti era terminata.

2026-04-08 via Nuitee
T
Tobia couple it
8
Ci tornerei
Pros:

Posizione strategica vicinissima alla metro. Camera pulita, staff accogliente e disponibile e ottima la colazione. Il giorno di pasqua ci è stato offerto anche un uovo di cioccolato, super 😉👍

Cons:

La stanza piccolina essendo in 3 con un bambino di 2 anni

2026-04-07 via Nuitee
E
Emma couple fr
8
Très bon rapport qualité prix pour Londres avec pdj inclus
Pros:

Le petit déjeuner inclus assez varié, l’emplacement proche du métro qui relie les attractions principales, la chambre suffisamment grande, le mini frigo, les peignoirs

Cons:

Les horaires du pdj (7h30-9h30)

2026-04-06 via Nuitee
S
Svetlana family_with_children fi
10
Pros:

Great customer service. We had everything ready for us before we have arrived. Check in went very smooth.
We traveled during Easter and we had lovely surprise waiting for us in the room. Cadbury Easter egg and happy Easter card.
We didn't expect that there would be a lift and that was little bonus as we had heavy suitcase. And if you know English staircases you know how fun it is to carry suitcases on them.
In addition to all of that in the rooms were plug ins adapters,which is very helpful for people coming from outside of UK.

2026-04-06 via Nuitee
L
Lynn4877 family_with_children gb
10
Great stay
Pros:

Hotel was in a quieter part of the city and was within walking distance of the nearest Underground station. Staff were very attentive and the twin room was ideal for a 2 night stay. Although there wasn't hot food there was plenty to choose from. Beds were comfortable and it was great the room had a safe. Shower was amazing very powerful. The room was very clean. An enjoyable stay and would certainly recommend to family and friends.

Cons:

There was only one socket in the bedroom, felt it could have done with more that was only a minor fault.

2026-04-05 via Nuitee
T
Teresa family_with_children es
9
Excelente ubicación en hotel acogedor
Pros:

Ubicación excelente, decoración acogedora y el personal muy amable

Cons:

Sólo dos cosas, referente a los horarios: la recepción es hasta las 21h (más tarde, hay que entrar en el hotel con la llave de la habitación) y el desayuno es de 7.30 a 9.30 (cosa que no ocurre en otros hoteles; con el horario un poco más extendido, al menos hasta las 10)

2026-04-05 via Nuitee
B
Barbara couple at
10
Pros:

Zimmer war sauber, Bad modern eingerichtet, aber klein. Die Lage war sehr ruhig, 5 Gehminuten zur
U Bahn entfernt. Frühstück war auch in Ordnung.
Wir haben uns im Henley House sehr wohl gefühlt.
Würden wieder kommen!

2026-04-05 via Nuitee
B
Betina family_with_children at
5
Pros:

Zentral

Cons:

Bett als Doppelbett bezeichnet 1.20m breit zu schmal.

2026-04-04 via Nuitee
L
Leonardo solo_traveller it
8
Pros:

Staff servizievole e igiene.

Cons:

Rifare alcune camere

2026-04-04 via Nuitee
L
Luís solo_traveller pt
2
O quarto era mais pequeno que uma casa de banho. Fotos enganadoras.
Cons:

O quarto era mais pequeno que uma casa de banho. Fotos enganadoras.

2026-04-04 via Nuitee
I
Isaac couple gb
8
Joshua was really great at front desk. A real gem
Pros:

Location

2026-04-04 via Nuitee
U
Ulrik solo_traveller gb
9
2026-04-03 via Nuitee
A
Andrea family_with_children sk
9
2026-04-03 via Nuitee
R
Ruth family_with_children ie
8
Not there for long enough
Pros:

Lovely room, clean and classy. Staff lovely and professional

2026-04-01 via Nuitee
K
kate family_with_children au
8
2026-04-01 via Nuitee
D
Delphine family_with_children fr
6
Pros:

L'emplacement super...

Cons:

Je n'ai pas eu la chambre que j'avais réservé sur votre site. Celle qui est donc en photo à l'instant ou je donne mon avis. Je trouve cela regrettable car vous payez pour un service que vous n'avez pas !.

2026-04-01 via Nuitee