Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and stylish atmosphere
Good value for money
Cons:
Noise issues
Cleanliness concerns
Small room size

Categories

Cleanliness
7.5
Mixed reviews on cleanliness; some issues reported with bedbugs and poor room cleanliness.
Service
10
Staff received high praise for friendliness and helpfulness.
Location
9.5
Many reviews highlighted the hotel's excellent location, close to attractions.
Room Quality
8.5
Some guests found rooms small or noisy, but overall comfort was often noted.
Amenities
9
Amenities were generally well-rated, although some noted areas needing improvement.
Value for Money
9.5
Good value for money, especially for location in central areas.
Food and Beverage
8.5
Breakfast was praised but had some specific dietary issues.
Overall Experience
9.5
Overall positive experience despite some issues; majority would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:12

Property Description

Luxury Boutique Hotel in Stylish Marylebone

Designer Rooms and Modern Amenities
Step into luxury at the Sumner Hotel with designer furniture, modern art, and top-notch amenities. Each room boasts air conditioning, a flat-screen TV, and a private bathroom. Enjoy complimentary Wi-Fi, a mini fridge stocked with goodies, and elegant decor for a comfortable stay.

Delicious Buffet Breakfast and Cozy Lounge
Start your day right with a buffet breakfast featuring fresh fruits, cheeses, pastries, and cooked options. Unwind in the beautiful lounge with an original fireplace, timber floors, and a selection of drinks. The free guest computer is perfect for staying connected while traveling light.

Prime Location for Shopping and Sightseeing
Located in the heart of Marylebone, the Sumner Hotel is just minutes away from Hyde Park, Marble Arch, and Oxford Street. Explore nearby attractions like Madame Tussauds and indulge in fine dining or local cafes within walking distance. Book your stay now for a perfect blend of luxury and convenience at the Sumner Hotel.

Important information:

- A pre-authorization of GBP 1 will be placed on your card following booking.
- A further pre-authorization equal to 1 night’s stay will be placed on your card 7 days prior to arrival to validate the card.
- All Special Requests are subject to availability and additional charges may apply.
- Guest should tell about any allergies or special Breakfast requirements prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1230 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
G
Gina • couple • za
8
Good choice hotel in Marylebone
Pros:

Very central, clean and comfortable

2026-04-03 • via Nuitee
P
Paola • solo_traveller • it
7
Struttura vecchiotta in una bella posizione
Pros:

L'hotel è situato in un strada tranquilla a Westminster e permette di raggiungere a piedi le principali mete turistiche in zona.

Cons:

La struttura è piuttosto vecchiotta, andrebbe rinnovata. Il materasso è scomodo e la sedia della scrivania sfondata. La doccetta della doccia perde acqua ed è quasi inutilizzabile. La colazione non ha i classici prodotti freschi della colazione inglese. È tutto più o meno confezionato

2026-04-03 • via Nuitee
M
Mümin • couple • de
10
2026-04-03 • via Nuitee
N
Nitin • family_with_children • sg
8
2026-04-02 • via Nuitee
E
Eliana • couple • ar
8
Hotel chiquito - típico - ideal para esos días en Londres
Pros:

Nos alojamos 3 noches y la ubicación fue perfecta. A la vuelta del hotel hay varios restaurantes y cafés. Realmente me
Volveria a hospedar. Cama y almohadas cómoda. Súper limpio

Cons:

Había una baldosa rota en el baño la cual la deberían cambiar y no te dejan café ni té . Solo te dan el agua de cortesía.

2026-04-02 • via Nuitee
T
Tara • couple • ie
5
Pros:

Excellent location, walking distance to all of central London.

Cons:

Very noisy, was awoken by internal doors slamming every morning from about 4am.

2026-03-31 • via Nuitee
S
Selma • couple • nl
7
Verblijf was goed
Pros:

Continentaal ontbijt was redelijk. 2x Engels ontbijt gehad, miste de witte bonen in tomatensaus😢Afstand centrum was goed.

Cons:

Ondanks dat het er moet zijn was er geen koffie op de kamer alleen theezakjes!

2026-03-30 • via Nuitee
J
James • couple • au
6
2026-03-30 • via Nuitee
A
Annette • couple • gb
8
Convenient and perfect location for central London.
Pros:

Excellent location close to the underground and eateries. Spacious, comfortable room.

2026-03-28 • via Nuitee
P
Paulo • couple • lu
8
2026-03-27 • via Nuitee
O
Ofili • couple • mr
9
2026-03-27 • via Nuitee
Ágnes • couple • hu
10
Pros:

Minden rendben volt. Nagyon jó elhelyezkedés, kedves személyzet, kényelmes ágy.

2026-03-25 • via Nuitee
T
Tom • couple • gb
10
2026-03-25 • via Nuitee
S
Sandra • couple • ae
8
Lovely stay in a convenient, charming hotel.
Pros:

A lovely hotel in a charming old building with beautiful decor and a fresh, clean lobby area. It does have a few small drawbacks typical of older buildings, but overall a very pleasant stay.

Cons:

The hallway noise was pretty noticeable, you could hear people walking and talking.

2026-03-24 • via Nuitee
D
Dheeraj Singhal • couple • in
8
2026-03-24 • via Nuitee
E
Emily • couple • us
10
2026-03-19 • via Nuitee
P
Peter • couple • se
8
Perfekt läge i stort rum
Pros:

Mycket bra läge till rimligt pris. Rummet var stort och med bra ljudnivå. Frukosten var bra med hyfsat men inte rikligt urval. Jenny skötte den lilla lokalen perfekt och var mycket trevlig.

Cons:

Sängarnas täcken är för korta. Internet var utsatt för störningar två av sex dagar.

2026-03-18 • via Nuitee
P
Paul • couple • gb
7
Well located reasonably priced small hotel
2026-03-16 • via Nuitee
E
Edward • couple • gb
10
Good sized bed, lovely breakfast great location
Pros:

Lovely hotel, feels very much like a traditional guest house. The bedroom had a lovely big king size bed and it included a lovely breakfast. Great location and good price. Would happily stay here again

2026-03-15 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Extremely kind staff and amazing location! Will definitely stay here in future.
Pros:

The location was perfect - very quiet but steps from busy shopping street, train and bus stops nearby. I fell ill unexpectedly on my third night and the hotel allowed me to stay an additional night in the same room. They were so kind and understanding!

Cons:

Cracked tiles in the bathroom and decor a bit run down but very clean.

2026-03-14 • via Nuitee