Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and stylish atmosphere
Good value for money
Cons:
Noise issues
Cleanliness concerns
Small room size

Categories

Cleanliness
7.5
Mixed reviews on cleanliness; some issues reported with bedbugs and poor room cleanliness.
Service
10
Staff received high praise for friendliness and helpfulness.
Location
9.5
Many reviews highlighted the hotel's excellent location, close to attractions.
Room Quality
8.5
Some guests found rooms small or noisy, but overall comfort was often noted.
Amenities
9
Amenities were generally well-rated, although some noted areas needing improvement.
Value for Money
9.5
Good value for money, especially for location in central areas.
Food and Beverage
8.5
Breakfast was praised but had some specific dietary issues.
Overall Experience
9.5
Overall positive experience despite some issues; majority would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:12

Property Description

Luxury Boutique Hotel in Stylish Marylebone

Designer Rooms and Modern Amenities
Step into luxury at the Sumner Hotel with designer furniture, modern art, and top-notch amenities. Each room boasts air conditioning, a flat-screen TV, and a private bathroom. Enjoy complimentary Wi-Fi, a mini fridge stocked with goodies, and elegant decor for a comfortable stay.

Delicious Buffet Breakfast and Cozy Lounge
Start your day right with a buffet breakfast featuring fresh fruits, cheeses, pastries, and cooked options. Unwind in the beautiful lounge with an original fireplace, timber floors, and a selection of drinks. The free guest computer is perfect for staying connected while traveling light.

Prime Location for Shopping and Sightseeing
Located in the heart of Marylebone, the Sumner Hotel is just minutes away from Hyde Park, Marble Arch, and Oxford Street. Explore nearby attractions like Madame Tussauds and indulge in fine dining or local cafes within walking distance. Book your stay now for a perfect blend of luxury and convenience at the Sumner Hotel.

Important information:

- A pre-authorization of GBP 1 will be placed on your card following booking.
- A further pre-authorization equal to 1 night’s stay will be placed on your card 7 days prior to arrival to validate the card.
- All Special Requests are subject to availability and additional charges may apply.
- Guest should tell about any allergies or special Breakfast requirements prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1278 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
H
Harif • family_with_children • il
10
2026-05-15 • via Nuitee
R
Russell • couple • gb
10
Great location. Was a last minute booking. We would certainly use again
Pros:

Great central location in a nice part of London. Nice friendly staff. We checked in 12:30pm after a long flight and the reception had a man on the check-in desk clean room with a huge tv. The breakfast that was included was amazing offering a cooked & continental options

Cons:

We had no issues

2026-05-15 • via Nuitee
A
Avril • couple • gb
8
Central London stay in comfortable hotel
Pros:

Very close to Marble Arch tube station. Nice large bedroom. Good breakfast

Cons:

Little bit of attention required the safety of electric sockets. Carpet a bit shabby

2026-05-15 • via Nuitee
B
Bas • family_with_children • nl
4
Pros:

De ligging van het hotel is echt een groot pluspunt: lekker centraal en ideaal om de omgeving te verkennen. Ook de bedden waren prima, waardoor we goed hebben geslapen.

Cons:

De kamer zelf was wat aan de kleine kant en zou hier en daar wat onderhoud kunnen gebruiken. In de badkamer waren enkele tegels beschadigd en de kitvoegen oogden verouderd en de wastafelkraan zat los. Daarnaast bleef de kamer ondanks de airconditioning vrij warm. Een toiletborstel bij de WC zou ook een praktische aanvulling zijn.
Wij verbleven inclusief ontbijt. Op de eerste ochtend was het aanbod beperkter dan we hadden verwacht en bleek een ei alleen tegen meerprijs mogelijk. Gelukkig was het ontbijt op de tweede dag een stuk uitgebreider en stond er wel een volledig Engels ontbijt klaar.

2026-05-15 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-05-13 • via Nuitee
O
Olive • solo_traveller • gb
8
A great little hotel in a good location.
Pros:

Good location. Room spacious and bed very comfortable. Spotlessly clean.

Cons:

The water in the shower was extremely hot and there didn’t seem to be a way to regulate it.

2026-05-13 • via Nuitee
M
Mark • solo_traveller • pt
7
Pros:

Location

Cons:

Shower

2026-05-11 • via Nuitee
M
Magsud • solo_traveller • az
9
2026-05-11 • via Nuitee
N
NOELIA • solo_traveller • es
10
Pros:

Zona de 10. Desayuno incluido y también fenomenal. Las camas super cómodas.

2026-05-11 • via Nuitee
C
Cassarine • solo_traveller • hk
8
Pros:

The hotel’s location is fantastic and cleanliness. Also, I would like to specifically commend your staff. Both at the front desk and in the breakfast area, the team was professional, helpful, and greeted me with genuine warmth and smiles. It made a great impression.

Cons:

I can clearly hear furniture being moved on the floor above and traffic from the stree

2026-05-11 • via Nuitee
J
Jeremic • solo_traveller • at
8
2026-05-11 • via Nuitee
L
Lesley • solo_traveller • gb
8
2026-05-11 • via Nuitee
M
Marjut • solo_traveller • fi
9
Pros:

Aamiaispalvelun ystävällisyydestä. Myös vastaanotto oli avulias, vaikka ei ollutkaan tietämystä hop on- bussien toiminnasta.

Cons:

Wc- ja suihkutilojen hajusta.

2026-05-09 • via Nuitee
M
María Isabel • extended_group • es
6
Me gusta más otro tipo de Hotel.He ido muchas veces a Londres y prefiero otra cosa.Repito que lo mejor es la situación
Pros:

La situación

Cons:

No es un cuatro estrellas y la valoración sobrepasada.El baño mínimo…Me dijeron que la habitación superior también era el baño igual !!!Y la habitación Estardar muy normal.El desayuno bien y la Señora que está es muy amable y agradable.La recepción bien,conocimos en esos días a cuatro o cinco personas y agradables.Esta bien el salón de estar del Hotel.Lo utilizamos algún rato ya que la habitación no nos gustó mucho.Detalles de bombones y patatas fritas en recepción y salón.Y el baño con jabones y crema muy bien.Pero sin un toallero para colgar ninguna toalla

2026-05-07 • via Nuitee
A
Alexandros • extended_group • es
7
2026-05-07 • via Nuitee
R
Rosa • couple • es
9
Ubicación perfecta
Pros:

Ubicación muy buena, calle tranquila. Habitación correcta, y desayuno bien.

Cons:

Hacia bastante calor en la habitación y no se podía abrir la ventana. Pero sin mayor problema.

2026-05-06 • via Nuitee
V
Vaishali • solo_traveller • gb
9
2026-05-06 • via Nuitee
A
Ange • extended_group • au
8
Comfortable good value stay
Pros:

The actual room was very good. It was generous in size, the beds were comfortable.

Cons:

The man on the front desk was grumpy and rude. The shower was a bit weak and there was little provision to hang ones towel. I don't know London very well and was looking for accommodation in Marylebone. The listing for the Sumner Hotel claimed to be in Marylebone and the map I referred to did not seem to contradict this. The hotel is no where near Marylebone!

2026-05-06 • via Nuitee
T
Tiziana • couple • it
8
Pros:

cambio e pulizie giornaliere, colazione disponibilità personale posizioned

Cons:

il bagno un po vecchiotto

2026-05-05 • via Nuitee
M
Michal • solo_traveller • il
10
2026-05-05 • via Nuitee