Best Western Citadelle

Hotels
•
Best Western
8.6 (2602 reviews)
13 rue du Général Lecourbe , Besançon , fr

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for a EUR 8 extra fee.

We offer a charging station for an electric car, which can be booked in advance for an additional 25 €Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2602 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
C
Céline • solo_traveller • fr
9
Nous reviendrons !
Pros:

L accueil au top , la deco, la chambre avec tout ce qu il l faut , le petit dejeuner complet et l emplacement

Cons:

Rien

2026-05-16 • via Nuitee
N
Nicolas • solo_traveller • fr
8
Pros:

- Bon emplacement
- Hôtel confortable
- Personnel efficace

2026-05-16 • via Nuitee
G
Gianni • couple • ch
8
2026-05-14 • via Nuitee
G
Gianni • solo_traveller • ch
8
2026-05-14 • via Nuitee
B
Barbara • couple • de
9
Gerne wieder
Pros:

Sehr geräumiges Zimmer mit sehr gutem Bett, sehr freundliches Personal, leckeres Frühstück

2026-05-14 • via Nuitee
R
Reinhold • couple • de
7
Cons:

Parkplatz außerhalb.

2026-05-14 • via Nuitee
H
Heidi • couple • fr
8
2026-05-12 • via Nuitee
S
Severine • solo_traveller • fr
10
Pros:

L accessibilité

Cons:

Manque de parking

2026-05-11 • via Nuitee
A
Alice • solo_traveller • fr
7
séjour agréable, à refaire pour un prochain passage à Besançon
Pros:

la propreté de l’établissement, la gentillesse de l’accueil, la qualité du petit déjeuner

Cons:

la taille de la chambre un peu juste et les cloisons assez fines avec la chambre voisine

2026-05-10 • via Nuitee
E
Eva • solo_traveller • de
8
Pros:

Nahe am Zentrum

2026-05-10 • via Nuitee
S
Sabrina • solo_traveller • fr
7
Confortable mais la vue déplorable
Pros:

L'emplacement est idéal

Cons:

La fenetre qui donne sur une fenetre de batiment voisin. A peine 2m de distance. Aucune intimité, obligé de fermer les rideaux...

2026-05-10 • via Nuitee
D
Damien • solo_traveller • fr
8
Pros:

L'emplacement, la deco

Cons:

La clim etait HS
Le voisin a fait un bruit de dingue à 4h30 😬

2026-05-09 • via Nuitee
I
Isabelle • solo_traveller • ch
10
2026-05-08 • via Nuitee
S
Sven • couple • de
8
perfekter Abschluss unseres Urlaubs.
Pros:

Sehr freundlicher Empfang.

Cons:

Unser Zimmer war leider im EG, direkt zum Hof. Am Fenster sind schon früh sämtliche Personen vorbeigekommen. Koffer auf Pflastersteinen machen leider Krach

2026-05-08 • via Nuitee
W
Wolfgang • couple • de
9
Für einen Zwischenstopp ist das Hotel super. Der Hotelparkplatz ist sehr gut, wenn auch klein.
2026-05-07 • via Nuitee
D
Daniel • couple • fr
8
Très bien pour un court séjour bon rapport qualité prix
Pros:

L’emplacement par rapport au centre-ville , le petit déjeuner le personnel très accueillant et souriant

Cons:

La literie

2026-05-06 • via Nuitee
E
Ernst • couple • ch
8
Pros:

Lage

Cons:

-

2026-05-06 • via Nuitee
M
Maria • solo_traveller • de
8
2026-05-06 • via Nuitee
V
Volker • couple • de
7
Schon mehrfach im Best Western Besancon Station gemacht, empfehlenswert.
Pros:

Nettes Zimmer mit gutem, gemütlichem Bett, gute Lage in der Innenstadt mit der Möglichkeit zum Flanieren und Einkaufen. Geschlossener Hof mit sicherer Parkmöglichkeit.

Cons:

Das Frühstück war lecker, könnte aber etwas reichhaltiger sein.

2026-05-05 • via Nuitee
F
Franco • couple • ch
8
Hôtel bien situé pour découvrir Besançon et sa citadelle.
Pros:

Excellent emplacement sur la citadelle.

Cons:

Produits du petit-déjeuner pas remplacés, p. ex. jus vides, et personnel non professionnel dans la salle du petit-déjeuner (étudiants ?).

2026-05-05 • via Nuitee