Best Western Citadelle

Hotels
Best Western
8.6 (2625 reviews)
13 rue du Général Lecourbe , Besançon , fr

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for an additional EUR 8.

Parking is available for EUR 15 per space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2625 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
V
Vincent couple fr
10
Pros:

L’emplacement, la propriété des chambres, la climatisation de la chambre. La literie est également très bien. Je recommande pour un séjour à Besançon.

2026-06-05 via Nuitee
S
Sandra couple ch
7
2026-06-03 via Nuitee
O
Oliver extended_group de
5
2026-06-03 via Nuitee
R
Rolf solo_traveller de
9
2026-06-03 via Nuitee
P
Petras solo_traveller lt
10
2026-06-03 via Nuitee
G
Gallier solo_traveller fr
4
Décevant pour cette chaîne hôtelière connue
Pros:

Accueil des hôtesses agréable, professionnel et disponible
J’avais un problème de connexion wifi. Elles ont su me dépanner rapidement

Cons:

Les photos sur le site ne correspondent pas à la réalité.
Le pavillon est une punition surtout quand vous êtes au rez de chaussée sur la rue avec une luminosité faible et extrêmement bruyant quand les autres clients rentre dans le pavillon
Petit déjeuner sans plus avec des ramequins confitures sales…

2026-06-03 via Nuitee
D
David couple ch
8
We enjoyed it very much and have already recommended it to friends.
Pros:

Extremely welcoming and helpful with parking tips.
The situation of the hotel was perfect. Very close to the Citadelle, which we walked up to.
The central city of Besancon was easy to get around on foot.

Cons:

We elected not to have breakfast in the hotel, as it was below ground.

2026-06-02 via Nuitee
J
Jean-Philippe solo_traveller fr
10
Pros:

L'emplacement top

Cons:

La taille du parking

2026-06-02 via Nuitee
A
Antoaneta solo_traveller fr
8
J’attendais mieux pour le prix payé
Pros:

Emplacement en centre-ville et parking couvert payant proche.
Petit déjeuner continental très varié et complet

Cons:

Très bruyant, on entend les groupes des jeunes réunis en bas de l’hôtel jusqu’à 2 heures du matin…Impossible de dormir

2026-06-01 via Nuitee
J
Jürgen solo_traveller at
6
2026-06-01 via Nuitee
J
John solo_traveller gb
10
Amazing value and location. Definitely will be back!
Pros:

Location and secure courtyard parking with gates. Perfect for motorcycles! Unbelievable value for money and staff were amazing!

Cons:

A bar would have been nice, however so many options in the area.

2026-06-01 via Nuitee
F
Franz solo_traveller de
10
super Ambiente, sehr freundliches Personal, tolle Lage.
Pros:

wie immer sehr zufrieden

2026-05-31 via Nuitee
N
Norbert solo_traveller de
8
Pros:

Vom Süden kommend gut erreichbar.
Gut zur Altstadt gelegen.

Cons:

Bad etwas klein.

2026-05-31 via Nuitee
M
Martial couple fr
8
Pros:

Aspect insolite

Cons:

Un peu éloigné si l on fait tout à pied .
Cour hétéroclite

2026-05-31 via Nuitee
A
Amaury couple fr
10
Pros:

Super emplacement proche centre et citadelle
Le café et viennoiseries à l’accueil
Belle salle voûtée du petit déjeuner

Cons:

Rien

2026-05-31 via Nuitee
D
Doris couple de
8
2026-05-31 via Nuitee
F
Florence solo_traveller fr
7
2026-05-30 via Nuitee
M
Mathieu couple fr
9
2026-05-30 via Nuitee
M
Martina solo_traveller gr
8
2026-05-29 via Nuitee
T
Thomas couple de
7
2026-05-29 via Nuitee