Best Western Citadelle

Hotels
•
Best Western
8.6 (2498 reviews)
13 rue du Général Lecourbe , Besançon , fr

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for a EUR 8 extra fee.

We offer a charging station for an electric car, which can be booked in advance for an additional 25 €Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2498 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
H
Hoorelbeke • couple • be
10
2026-02-14 • via Nuitee
C
Christiane • solo_traveller • fr
8
2026-02-12 • via Nuitee
V
Vincent • couple • fr
8
2026-02-09 • via Nuitee
P
Pierre • solo_traveller • fr
9
2026-02-09 • via Nuitee
O
Olivier • family_with_children • fr
9
Pros:

Taille de chambre correcte, éclairage un peu faible.
Chambre et salle de bain et toilettes très propre.
Café disponible dans la chambre.

Cons:

La localisation.
Le style de l'hôtel, la disponibilité du personnel.
La saale du petit déjeuner et le contenu proposé pour le petit déjeuner.

2026-01-31 • via Nuitee
F
Fabrice • couple • fr
7
Pros:

Le petit déjeuner
Le personnel
La chambre la literie

Cons:

Sous couvert d'un label eco-green que l'on accepte, aucune compensation, aucun geste commercial pour un service payé alors que l'économie réalisée par l'hôtel est énorme sur l'ensemble des clients ayant accepté...

2026-01-31 • via Nuitee
D
denis • solo_traveller • fr
8
Pros:

belle chambre bien équipée

2026-01-29 • via Nuitee
C
Chedli • couple • fr
8
2026-01-28 • via Nuitee
M
Marie-Noëlle • solo_traveller • fr
8
2026-01-27 • via Nuitee
P
Pierre-Yves • solo_traveller • fr
8
Hôtel sympa
Pros:

Personnel aimable. Belle décoration et bon petit-déjeuner dans un cadre agréable.

Cons:

Éclairage manquant de chaleur et salle de bain un peu exiguë.

2026-01-27 • via Nuitee
S
Sylvia • couple • de
8
Pros:

Zentrale Lage und trotzdem ruhig. Parkplatz direkt am Hotel. Personal present und sehr freundlich. Gutes Frühstück.

2026-01-27 • via Nuitee
N
Nicolas • solo_traveller • ch
10
2026-01-26 • via Nuitee
S
Sandrine • couple • fr
8
2026-01-26 • via Nuitee
P
Pascal • solo_traveller • fr
7
2026-01-26 • via Nuitee
P
Pascale • couple • ch
10
Pros:

L'emplacement, le personnel et un très bon rapport qualité/prix.

2026-01-26 • via Nuitee
M
Michèle • couple • fr
9
Pros:

Emplacement central, accueil sympathique, belle chambre, petit-déjeuner varié et copieux.
La déco de la salle du petit-déjeuner,déjeuner est géniale 🤩

Cons:

Rien.

2026-01-25 • via Nuitee
J
Jerome • solo_traveller • fr
7
2026-01-22 • via Nuitee
F
Frédéric • solo_traveller • fr
10
2026-01-21 • via Nuitee
R
Rolf • couple • de
4
Dieses Hotel werden wir nicht mehr buchen!
Cons:

Preis- Leistungsverhältnis! Wir haben für das Zimmer 126 Euro gezahlt. Bei Ihnen wird dieses Zimmer als für 76 Euro angeboten!!!

2026-01-19 • via Nuitee
A
Alberto • couple • it
9
2026-01-19 • via Nuitee