Best Western Citadelle

Hotels
Best Western
8.6 (2514 reviews)
13 rue du Général Lecourbe , Besançon , fr

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for a EUR 8 extra fee.

We offer a charging station for an electric car, which can be booked in advance for an additional 25 €Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2514 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
P
Pierre extended_group fr
8
2026-04-11 via Nuitee
N
Nicolas couple ch
8
2026-04-10 via Nuitee
R
Rahon couple fr
10
Pros:

Très bien situé
Bon hôtel
Très bon petit déjeuner

2026-04-09 via Nuitee
S
Stefanos couple de
10
2026-04-09 via Nuitee
K
Klaus solo_traveller de
9
2026-04-08 via Nuitee
I
Igorkok solo_traveller ua
10
Все дуже сподоблось!
Pros:

Відмінне розташування біля цитаделі і центру міста! Своя парковка біля готелю! Доброзичливий персонал! Хороший сніданок! Рекомедую всім цей готель!

Cons:

-

2026-04-06 via Nuitee
J
Jonathan solo_traveller fr
9
Bon rapport qualité prix et bien placé
2026-04-06 via Nuitee
M
Manuel couple ch
6
Für einen Kurztrip ganz OK.
Pros:

Eher ruhige Lage. Freundliches Personal. Die Zimmer waren sauber.

Cons:

Obwohl wir ein Hotel explizit mit einem Parkplatz gebucht haben, mussten wir unser Auto mehrere hundert Meter (!) in einer öffentlichen Tiefgarage abstellen. Auch auf die Frage hin, ob ich als Gehbehinderter mein Auto mit den Gehhilfen beim Hotel abgestellt werden kann, hat man mir dies verneint. Das war sehr unangenehm und sehr umständlich für mich.

2026-04-06 via Nuitee
D
Damian solo_traveller ch
8
Top!
Pros:

Grundsätzlich kann ich das Best Western sehr empfehlen.

Cons:

Der Wasserdruck der Dusche ist etwas gar schwach. Das Wasser braucht sehr lange bis es endlich warm wird.

2026-04-06 via Nuitee
F
Felix solo_traveller ch
9
2026-04-06 via Nuitee
M
manuel couple pt
8
Peut mieux faire dans la salle de bain
Pros:

Personnel et lieu

Cons:

Salle de bains et surtout douche minuscule

2026-04-05 via Nuitee
F
FRANCOIS couple fr
9
Pros:

L'accueil, le personnel, l'emplacement

2026-04-05 via Nuitee
N
Natalia couple de
8
Pros:

great location, nice breakfast

Cons:

The cleaning stuff were yelling at each other very loud.

2026-04-05 via Nuitee
A
AnneChaaa couple fr
10
Pros:

Bel hôtel. Très bien placé.

Cons:

Un peu bruyant.

2026-04-05 via Nuitee
G
Gesine couple de
8
Ok
Pros:

Das Frühstück war reichhaltig. Nettes Personal und gute Lage.

Cons:

Ziemlich kleines Zimmer, ein bisschen lieblos.

2026-04-04 via Nuitee
C
Catherine couple fr
6
2026-04-01 via Nuitee
F
Francoise couple fr
4
Heureusement qu'on y était que pour une nuit.
Pros:

Pas de bruit.

Cons:

Tout est fait pour des Hobbits (chambre, salle de bain, toilettes, couloir). Rien a grignoté quand on arrive tard. Compliqué de se garer. Dans la chambre, 1 capsule à café pour une machine sans le mode d'emploi.

2026-04-01 via Nuitee
J
Julie couple fr
8
2026-03-31 via Nuitee
J
Johann couple de
8
Pros:

Zentral ,noch am Rand der Altstadt.
Freundliches Personal mit gutem Rat für ein Restaurant
In der Nähe.
Günstiges , volkstümliches Wein- Bierlokal ums Eck, sowie Bäcker und Metzgerei.
Parkplatz eng.

Cons:

Zimmer klein für eine Nacht gut.

2026-03-30 via Nuitee
C
Christian solo_traveller de
7
2026-03-30 via Nuitee