Best Western Citadelle

Hotels
•
Best Western
8.6 (2703 reviews)
13 rue du Général Lecourbe , Besançon , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for an additional EUR 8.

Parking is available for EUR 15 per space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2703 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
D
Decoene • solo_traveller • be
9
Echt goed gelegen om Besançon binnenstad en citadel verkennen
Pros:

locatie

Cons:

nogal harde matrassen

2026-07-11 • via Nuitee
T
Tobias • family_with_children • nl
9
Pros:

Exceptionally nice staff, parking on premises, easy to visit the citadelle (if you fancy a climb). I thought it certainly worth the effort.

2026-07-10 • via Nuitee
H
Hugo • solo_traveller • fr
9
Pros:

Tout était bien, une machine café dans la chambre, salle de bain spacieuse, literie confortable, bâtiments propres

2026-07-10 • via Nuitee
D
Damien • solo_traveller • ch
8
2026-07-10 • via Nuitee
H
Hugo • couple • fr
8
Pros:

La douche et le petit déjeuné ainsi que le lit confortable

Cons:

L’odeur de la chambre en arrivant

2026-07-09 • via Nuitee
A
Alain • couple • fr
5
chambre vétuste problème de douche mauvaise climatisation
Cons:

de nous dire qu il n y avait plus de place de parking et après avoir protester nous dire qu il y en avait une de libre pour 15e

2026-07-09 • via Nuitee
F
Frank • solo_traveller • de
8
2026-07-09 • via Nuitee
T
Tom • solo_traveller • be
8
2026-07-09 • via Nuitee
T
therese • couple • be
10
Pros:

Parfait pour une étape

2026-07-08 • via Nuitee
P
Pacopat • solo_traveller • ch
8
Pros:

Le personnel très chaleureux et serviable. Merci de tout hoeur !

Cons:

Aspect technique: réparer le bouton petite quantité des toilettes de la 103.

2026-07-08 • via Nuitee
P
Pascale • couple • be
8
Pros:

Très bel établissement proche du centre. La chambre pour personne à mobilité réduite est très bien. Bon petit déjeuner. Parking à l'hôtel.

2026-07-08 • via Nuitee
S
Seraphin • solo_traveller • de
10
Pros:

Alles! Sehr gutes Hotel! Topp-Lage, sehr gute, geschmackvolle Ausstattung, sehr zugewandt Service-Team. Perfekt: Hoteleigener Parkplatz, gesichert.

2026-07-07 • via Nuitee
M
Michael • solo_traveller • de
9
2026-07-07 • via Nuitee
I
Isolde • extended_group • de
10
Nettes Hotel ,nettes Personal,schöner Ort
Pros:

Das Hotel hat einen ganz besonderen Charme

Cons:

Es gibt gar nichts zu beanstanden

2026-07-07 • via Nuitee
V
Vianney • couple • fr
8
Pros:

Accueil très chaleureux

2026-07-06 • via Nuitee
S
Stefan • couple • se
10
2026-07-06 • via Nuitee
T
Tamás • couple • hu
10
2026-07-06 • via Nuitee
A
Alvaro • couple • ch
8
Ottimo come punto di appoggio
Pros:

Era un punto di appoggio per poter risposare durante uno spostamento di 1200 km. Aveva tutto quanto serviva. Cercavamo qualcosa di semplice e comodo. Lo abbiamo trovato

Cons:

Pavimento della camera in moquette.

2026-07-06 • via Nuitee
J
Joelle • solo_traveller • fr
9
Pros:

L'accueil, le confort, la déco de l'établissement, la situation en ville, le précieux parking , l'excellent petit déjeuner !

Cons:

Rien

2026-07-06 • via Nuitee
S
sandra • solo_traveller • fr
8
2026-07-05 • via Nuitee