Best Western Citadelle

Hotels
•
Best Western
8.6 (2514 reviews)
13 rue du Général Lecourbe , Besançon , fr

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for a EUR 8 extra fee.

We offer a charging station for an electric car, which can be booked in advance for an additional 25 €Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2514 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
S
Sonia • couple • fr
8
2026-03-14 • via Nuitee
N
Nigel • couple • gb
1
Have delayed review in hope of the promised response from hotel management to our issues; at time of writing still no ac
Pros:

Location, close to old town centre.

Cons:

Staff response to problems.

2026-03-14 • via Nuitee
H
haff • family_with_children • fr
8
Très agreable
Pros:

Établissement propre petit déjeuner copieux
Personnel accueillant

Cons:

Le sèche cheveux

2026-03-12 • via Nuitee
C
Christophe • couple • fr
9
2026-03-11 • via Nuitee
J
Jacky • couple • fr
8
2026-03-08 • via Nuitee
S
SYLVIE • solo_traveller • fr
8
Idéal pour un séjour bisontin de 2 jours au coeur de la ville
Pros:

Un personnel au top !
Confort et ambiance cocooning ☺️

Cons:

Chambre un peu petite...
Éclairage un peu juste

2026-03-08 • via Nuitee
C
Christian • couple • de
7
Schön, aber wenig Schlaf wegen lauter Parties draußen.
Pros:

Lage und Innendesign.

Cons:

Fenster und Zimmer sind kaum schalldicht.

2026-03-06 • via Nuitee
R
Romain • couple • fr
7
Besançon
Pros:

L’emplacement, et le calme.

Cons:

Le fait de ne pas avoir de minibar dans la chambre et d’être obligé d’aller à l’accueil pour avoir de l’eau (surtout en plein nuit, c’est pénible)..

2026-03-06 • via Nuitee
U
Udo • couple • gr
10
Pros:

Das Hotel ist in bester Lage und dabei sehr ruhig

2026-03-05 • via Nuitee
P
Pierre-Gilles • couple • fr
8
Pros:

L'emplacement, la déco . Les renseignements du personnel pour un parking gratuit, et restos.
La fontaine à disposition pour remplir les gourdes.

Cons:

La surface de la chambre un peu petite, le matelas un peu dur.

2026-03-05 • via Nuitee
C
Celine • couple • fr
8
Très bien
Pros:

La proximité de la ville le style du bâtiment

Cons:

Rien

2026-03-04 • via Nuitee
B
Berthier • solo_traveller • fr
9
2026-03-03 • via Nuitee
D
dominique • solo_traveller • fr
8
Hôtel classique confortable et propre; très recommandable
Pros:

Situation parfaite

Cons:

Être obligé d’aller remplir sa bouteille d’eau au rez de chaussée

2026-03-02 • via Nuitee
S
sylvie • couple • fr
10
Agréable
Pros:

Le confort et le calme

Cons:

Rien

2026-03-02 • via Nuitee
T
Tere • couple • es
8
2026-03-01 • via Nuitee
H
herve • couple • fr
9
Je recommande
Pros:

Localisation
Petit déjeuner varié
Parking possible (15€)sécurisé

2026-02-28 • via Nuitee
G
Gilles • solo_traveller • fr
5
2026-02-27 • via Nuitee
J
jerome • solo_traveller • fr
10
l'hôtel correspond à la description et conforme aux attentes, le centre ville est à proximité
Pros:

Tout était très bien

2026-02-27 • via Nuitee
C
CLAUDE • solo_traveller • fr
9
2eme sejour dans cet hotel
Pros:

possibilité e réserver un parking car difficile en ville

2026-02-26 • via Nuitee
W
Wolfgang K. • couple • de
8
Pros:

Nettes Hotel in guter Lage. Genug Restaurants sind zu Fuss erreichbar. Zimmer sind einfacj aber in Ordnung. Frühstück passt auch.

Cons:

Die Parksituation ist prekär. Ich konnte leider keinen kostenpflichtigen Parkplatz beim Hotel ergattern und habe irgendwo unter einer Laterne geparkt. Waren dann 8 Minuten Fussweg zum Hotel

2026-02-25 • via Nuitee