Hotel Arc-En-Ciel Colmar Contact Hotel

Hotels
8.2 (6648 reviews)
38 Route De Selestat , Colmar , FR
+33 3 89 41 23 33
[email protected]

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Free breakfast
Free WiFi
Free Parking
Heating
Terrace
Family rooms
Garden
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent, varied breakfast (many positive mentions)
Very friendly and helpful staff
Great location — short walk to the historic centre
Free/ample parking and EV charging available
Rooms described as clean and comfortable
Cons:
Rooms and bathrooms frequently described as small/cramped
Limited storage/room layout issues
Breakfast room can be crowded and warm
Limited evening food/snack options
Occasional noise from other guests/cyclists; no elevator noted by some

Categories

Cleanliness
8.7
Rooms repeatedly described as clean and well maintained (mentions of 'chambre propres' and 'room clean and comfortable').
Service
8.4
Staff frequently praised as very friendly and helpful, though a few guests report a rushed reception approach creating a nervous atmosphere.
Location
8.4
Consistently noted as a strong point — within ~10–15 minutes' walk to the historic centre and easy to find; walking distance repeatedly highlighted.
Room Quality
6.8
Multiple complaints about small rooms, cramped bathrooms, limited storage and awkward layouts; several guests found rooms too tight for luggage.
Amenities
8.6
Parking (including free/ample parking and an EV charging point) is repeatedly praised; limited evening food/snack options and occasional lack of elevator noted.
Value for Money
7.8
Mixed comments: some find the price reasonable for location and breakfast, others feel it is somewhat overpriced given the small room size.
Food and Beverage
8.2
Breakfast is frequently described as excellent, varied and a highlight; some reports of crowded/too-warm breakfast room at peak times.
Overall Experience
8.7
Overall positive experience driven by helpful staff, great breakfast and location; room size and occasional service bustle temper perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:19

Property Description

Contact Hotel Arc-En-Ciel Colmar offers a serene escape just moments from the vibrant city center. Hotel Arc-En-Ciel Colmar Contact Hotel is situated in a verdant setting just 1 km from the city centre of Colmar and its historical sites and attractions. This hotel is a great starting point for discovering La Route des Vins, the local picturesque villages and leisure parks.

Important information:

The hotel is not equipped with facilities for disabled guests.

If you plan to arrive after 8pm, please contact the hotel in advance. Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CMR

Property Policies

  • Infant Policies

    Guests under the age of 18 can only check in with a parent or official guardian.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 6648 reviews
Cleanliness: 8.7
Service: 8.4
Location: 8.4
Room Quality: 6.8
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 8.2
Overall Experience: 8.7
B
Bart • couple • za
10
2026-10-17 • via Nuitee
B
Biljana • family_with_children • ch
8
2026-10-17 • via Nuitee
R
renée • couple • be
9
Pros:

Mooi en gezellig terras

Cons:

De kamer was wel wat krap.

2026-10-17 • via Nuitee
J
Jørgen • couple • dk
8
2026-10-17 • via Nuitee
L
ludo • couple • be
10
2026-10-16 • via Nuitee
M
Mario • couple • ch
8
Pros:

Freundlich, unkompliziert, Preis-Leistung top!

2026-10-16 • via Nuitee
K
katrin • family_with_children • de
8
2026-10-16 • via Nuitee
S
Stefanie • couple • de
6
für eine Nacht ok
Pros:

Das Personal war sehr freundlich

Cons:

Das Zimmer ist sehr klein. Die Dusche ist ohne Tür. Der Boden war alt oder dreckig oder beides.

2026-10-16 • via Nuitee
H
Henri • couple • fr
9
Très agréable séjour
Pros:

Gentillesse de tout le personnel

2026-10-16 • via Nuitee
I
Isabella • family_with_children • de
9
Sehr zu empfehlen für Kurzurlauber!
Pros:

Die Lage ist top, nah an der Auotbahn gelegen, die Altstadt zu Fuß in 15 min erreichbar. Hier wird neben Französisch auch Englisch und gut Deutsch gesprochen. Das Personal war jederzeit nett und zuvorkommend. Das Frühstück lässt keine Wünsche offen. Die Zimmer sind klein, aber sauber, was die Hauptsache ist! Die kostenlosen Parkplätze sind ein top Feature.

Cons:

Ein Wasserkocher auf dem Zimmer wäre nett.

2026-10-15 • via Nuitee
S
Sabine Mertens • family_with_children • be
8
Pros:

De vriendelijkheid, het zeer goede ontbijt, de parking, de liging.

Cons:

Alles was tip top

2026-10-15 • via Nuitee
W
Wanda • family_with_children • ch
7
2026-10-15 • via Nuitee
C
Christiane • couple • de
8
Familiäres Hotel mit willkommenskultur und guter Lage!
Pros:

Super freundliches Personal! Das Hotel hat kleine, aber fein eingerichtete Zimmer und alles top sauber. Das Highlight war das reichhaltige Frühstück. Sehr empfehlenswert!

2026-10-15 • via Nuitee
G
GERALDO • extended_group • br
7
Bom Estaciomento
Pros:

Staff e estacionamento .

Cons:

Quarto pequeno , sem conforto , banheiro separado e sem exaustor.Sem ar e sem ventilador. Mobilia em
Péssimo estado.Lençóis cheiravam a cigarro. Nao tinha elevador apesar da recepcionista pedir para ajudar

2026-10-14 • via Nuitee
I
Irina • couple • de
10
Pros:

Good location (15-minutes walking time from the old city) with free parking, small but very cozy and clean room (mattress and pillow were comfortable, which is rare in the hotels), excellent breakfast with variety of food, nice and friendly staff. Highly recommended

2026-10-14 • via Nuitee
K
Karin • couple • de
8
Pros:

Sehr freundliches Personal, saubere Zimmer, das Bett bequem, gutes Frühstück, WLAN und kostenloser Parkplatz.
Lage nur 15 Minuten Fußweg zum Zentrum, für einen Städtetrip absolut zu empfehlen.

2026-10-14 • via Nuitee
P
Pia • extended_group • de
9
Pros:

Das Personal war ausgesprochen freundlich, alles Räume waren sauber, es war sehr süß dekoriert, das Frühstück war super.

Cons:

Die Zimmer waren etwas klein, für Menschen, die nicht so beweglich sind, könnte dies ein bisschen problematisch sein, aber für meinen Geschmack als Städtetrip Aufenthalt völlig ausreichend.

2026-10-14 • via Nuitee
G
Gideon van Wallenberg. • couple • nl
9
Verrassend en Cozy hotel in een toesristenstadje.
Pros:

Het hotel was een verrassing. Het was echt sprookjesachtig ingericht. De sfeer in het hotel was echt Cozy. Het personeel was erg vriendelijk. Het ontbijt was fantastisch.

Cons:

Het hotel heeft geen airco. Het centrum is iets minder dan een kilometer lopen.

2026-10-14 • via Nuitee
B
Burguera Sampol • solo_traveller • es
9
2026-10-14 • via Nuitee
A
Alejandra • couple • es
8
Estancia agradable a 15 min del centro de Colmar
Pros:

Personal amable. Camas cómodas
Hotel a 15 minutos andando del centro.

Cons:

La habitacion un poco pequeña pero suficiente. Lo unico que era bastante fría y las almohadas muy duras.

2026-10-14 • via Nuitee