The Originals City, Hôtel Colmar Gare

Hotels
•
The Originals Access
7.4 (3092 reviews)
2, rue des Trois Epis , Colmar , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Packed lunches
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Unfriendly service in some instances

Categories

Cleanliness
6.11
Consistent complaints about cleanliness, such as old bathrooms and unclean areas.
Service
8.58
Staff were generally supportive and helpful, but some issues reported with service attitude.
Location
9.12
Proximity to city center and train station praised across multiple reviews.
Room Quality
6.57
Rooms were described as small, old, and uncomfortable at times.
Amenities
7.1
Basic amenities, with some rooms lacking functionalities like working outlets.
Value for Money
7.06
Value debated due to room quality relative to price, described as somewhat expensive for quality.
Food and Beverage
7.11
Breakfast was decent but could improve; general satisfaction mentioned.
Overall Experience
7.58
Overall impressions are mixed, with significant pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:08

Property Description

Comfortable Accommodation with Standard Amenities

The Originals Access, Hôtel Colmar Gare offers comfortable and soundproofed guest rooms equipped with standard amenities, ensuring a relaxing stay. Enjoy a range of TV channels, including Swiss and German options, during your downtime.

Pleasant Dining Area and Multilingual Reception

Indulge in a delicious breakfast at the hotel's pleasant dining area before starting your day. Benefit from the 24-hour reception where a multilingual staff (French, English, and German) is ready to assist you, enhancing your overall experience.

Convenient Location for Exploration

Located between Colmar's town centre and the railway station, this hotel provides easy access to the beauty of the Alsace region. Explore nearby alpine ski trails and the stunning Vosges mountains, all within an hour's reach.

Book your stay at The Originals Access, Hôtel Colmar Gare for a memorable experience.

Important information:

Please note the property will be undergoing room renovation between January, 26th and early April.
As a consequence some nuisance might be noticed between 9am and 5pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 3092 reviews
Cleanliness: 6.11
Service: 8.58
Location: 9.12
Room Quality: 6.57
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 7.58
F
Fatma Goksin • extended_group • tr
9
2026-02-13 • via Nuitee
B
Betül • couple • tr
6
2026-02-13 • via Nuitee
J
John • solo_traveller • au
10
Pros:

The hotel was a wonderful surprise. The room was large, well presented and most importantly, very comfortable. Hot shower, good wifi and a warm bed in winter. Breakfast was fine and the staff were terrific. No complaints about nearby railway line as the room was extremely well insulated against any noise.

Cons:

Nothing

2026-02-12 • via Nuitee
F
Filip • couple • pl
6
Pros:

friendly staff and good location, 24/7 desk

Cons:

no lights in the toilet, only one lamp was working in the entire room

2026-02-11 • via Nuitee
Y
yusuf • couple • tr
10
Great experience
Pros:

Staffs are really kind and helpful about everything. We couldn't make a reservation at the local restaurant, but they helped us with that. I'd forgotten my phone charger at home, and they gave me a temporary one. The staff were always smiling.

Cons:

I was a little worried because I read comments about hearing train noises, but we were never bothered by train noises. There was no problem at all because of the double glazing.

2026-02-10 • via Nuitee
M
Matei • couple • ro
10
Pros:

I liked that the location was quite ok, close to the old town, about 15 minutes walk, but also very close to the train station. A plus was that it had an elevator, and the staff was very nice.

Cons:

I didn't like the room because it was a bit outdated, the bed linen was torn, the walls were damaged and there was a very strong smell in the room, old and not airy. Another minus was that when we arrived the radiators were turned off and it took a while for the room to warm up. There was also an air conditioner, but it was obviously not functional.

2026-02-10 • via Nuitee
M
Maria • solo_traveller • es
6
2026-02-10 • via Nuitee
N
Nielyn Faith • extended_group • qa
8
2026-02-10 • via Nuitee
M
Melitta Nelli • couple • hu
10
Pros:

A személyzet nagyon kedves, a szoba kellemes volt, a szállás elhelyezkedése pedig szuper, minden séta távon belül elérhető volt.

2026-02-09 • via Nuitee
M
Miklos • solo_traveller • de
10
Pros:

Все

2026-02-09 • via Nuitee
T
Tugche • couple • tr
5
Pros:

Temizdi

Cons:

Odalar 23 dereceden fazla açılmıyordu soğuktu üşüdük yorgan verdiler ama üşüdük

2026-01-31 • via Nuitee
P
Philippe • family_with_children • fr
10
Pros:

20/20

2026-01-31 • via Nuitee
S
Sabri • couple • de
8
Vintage
Pros:

Good location

Cons:

You have to leave the room key in reception when you go out,spicy price for the quality and such an old interior

2026-01-30 • via Nuitee
J
JACQUOT Marcel • family_with_children • fr
9
Pros:

Très bon accueil

2026-01-30 • via Nuitee
E
emel • couple • tr
7
Pros:

Oda idare eder.Banyo tuvalet ve oda ortalama.kahvaltı güzeldi.tren sesi odaya çok gelmiyor.çalışanlar yardımsever.ancak her giriş çıkışta anahtarı bırakmak bana biraz saçma geldi.arka sokakta carrefour var.çarşı yürüme mesafesinde.

Cons:

Her giriş çıkışta anahtarı bırakmak güvenli gelmedi .

2026-01-30 • via Nuitee
H
Hatice Yasemin • solo_traveller • tr
5
Pros:

Konumu çok iyiydi 👍🏽

Cons:

Tuvalette rezervuarı diğer oda kullandığında benim odamın da tuvaltinden su akıyordu, ses yalıtımı kötü, klima ayarları sabit değiştirilmiyordu.

2026-01-30 • via Nuitee
J
Jean-Michel • solo_traveller • fr
10
2026-01-29 • via Nuitee
F
Fábio • family_with_children • br
8
2026-01-29 • via Nuitee
L
Lola • couple • es
3
Pros:

Ubicaciòn y personal buenos

Cons:

Ruido(se oían los trenes ) y sucio( agua salía marròn y el baño muy antiguo

2026-01-28 • via Nuitee
B
Baqqali • couple • ma
9
Trés agréable
Pros:

Tres propre proche du centre personnel chaleureux acceuillants

2026-01-28 • via Nuitee