The Originals City, Hôtel Colmar Gare

Hotels
•
The Originals Access
7.4 (3160 reviews)
2, rue des Trois Epis , Colmar , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Packed lunches
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Unfriendly service in some instances

Categories

Cleanliness
6.11
Consistent complaints about cleanliness, such as old bathrooms and unclean areas.
Service
8.58
Staff were generally supportive and helpful, but some issues reported with service attitude.
Location
9.12
Proximity to city center and train station praised across multiple reviews.
Room Quality
6.57
Rooms were described as small, old, and uncomfortable at times.
Amenities
7.1
Basic amenities, with some rooms lacking functionalities like working outlets.
Value for Money
7.06
Value debated due to room quality relative to price, described as somewhat expensive for quality.
Food and Beverage
7.11
Breakfast was decent but could improve; general satisfaction mentioned.
Overall Experience
7.58
Overall impressions are mixed, with significant pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:08

Property Description

Comfortable Accommodation with Standard Amenities

The Originals Access, Hôtel Colmar Gare offers comfortable and soundproofed guest rooms equipped with standard amenities, ensuring a relaxing stay. Enjoy a range of TV channels, including Swiss and German options, during your downtime.

Pleasant Dining Area and Multilingual Reception

Indulge in a delicious breakfast at the hotel's pleasant dining area before starting your day. Benefit from the 24-hour reception where a multilingual staff (French, English, and German) is ready to assist you, enhancing your overall experience.

Convenient Location for Exploration

Located between Colmar's town centre and the railway station, this hotel provides easy access to the beauty of the Alsace region. Explore nearby alpine ski trails and the stunning Vosges mountains, all within an hour's reach.

Book your stay at The Originals Access, Hôtel Colmar Gare for a memorable experience.

Important information:

Please note the property will be undergoing room renovation between January, 26th and early April.
As a consequence some nuisance might be noticed between 9am and 5pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 3160 reviews
Cleanliness: 6.11
Service: 8.58
Location: 9.12
Room Quality: 6.57
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 7.58
I
Ina • family_with_children • lt
8
Cons:

It's very audible the noise from the corridor and other rooms, as well as from the trains passing on the nearby tracks.

2026-04-11 • via Nuitee
S
Sinem • family_with_children • tr
10
2026-04-10 • via Nuitee
L
laaya • family_with_children • de
3
Pros:

Close to the old city

Cons:

Not clean, small room, no place to hang you towel or place your stuff in bathroom, not clean. You could hear the neighbors noise.

2026-04-10 • via Nuitee
P
Paula • couple • pt
8
Gostei do pessoal e da limpeza do quarto
Pros:

Nao tomei o pequeno almoço. Fica um pouco afastado do centro histórico.

Cons:

Ficar mais próximo do centro.

2026-04-10 • via Nuitee
M
Marie-Emmanuelle • solo_traveller • be
7
Hôtel convenable, pratique, propre, idéalement situé. Le seul bémol est le manque d'insonorisation.
Pros:

L'emplacement qui est idéal, l'accueil à la réception.

Cons:

Manque d'insonorisation entre les chambres. Cela n'est pas trop gênant si les voisins de chambres sont conscients que l'on entend tout d'une chambre à l'autre et se montrent discrets. La première nuit, nos voisins étaient très calmes et respectueux; la deuxième nuit, c'était une famille qui occupait les deux chambres voisines et qui était assez bruyante jusque minuit passé, ce fût un peu dérangeant.

2026-04-10 • via Nuitee
H
Heidi • family_with_children • de
3
Definitiv keine Bewertung von 7,9. Eher 3,0
Pros:

Nicht wirklich etwas. Ausser das bei meiner Reklamation der volle Zimmerpreis zurückgezahlt wurde.
Wir haben trotz Buchung für 2 Nächte, dass Hotel nach der 1. Nacht verlassen.

Cons:

Schmuddelig, teilweise unhöfliches Personal, kaputte Kloschüssel, Schimmelbildung um Badewanne, keine Ablagemöglichkriten im Bad, nicht funktionierte Klimaanlage (man konnte die Fenster nicht zum lüften beim schlafen offen lassen da die Bahn direkt vorbei fährt) , einfach zu laut (Bahngleise) trotz geschlossener Fenster, kaputter Abdunkelrollo, nur französisches Fernsehprogramme (kein englisches oder deutsches Fernsehprogramm)

2026-04-10 • via Nuitee
M
Meystre • family_with_children • ch
1
2026-04-09 • via Nuitee
S
Serkan • family_with_children • tr
7
2026-04-09 • via Nuitee
P
Pennapa • family_with_children • ca
7
We had a good stay. It's convenient because it's walking distance to the train station and old town.
Pros:

Location

Cons:

The size of the room. I paid for an upgrade to the 3rd person's room, but it's the same as the 2-person room, just with an extra bed. So the room was way too small for 3 people.

2026-04-09 • via Nuitee
R
rosen mitkov • family_with_children • bg
8
2026-04-09 • via Nuitee
S
Serena • couple • it
6
ok qualità prezzo
Pros:

Posizione: vicino alla stazione e al centro. Colmar è piccola e si può girare tutta a piedi. Stanza pulita e letto abbastanza comodo. Non c’era un phon funzionante e subito me ne hanno fornito un altro

Cons:

Per niente insonorizzata. Sentivo qualsiasi rumore proveniente dalle altre stanze, persino le persone parlare e andare in bagno. Se non erro non c’era una spina in bagno e sicuramente non c’erano spine vicino al letto

2026-04-08 • via Nuitee
E
Evelyne • couple • fr
4
2026-04-08 • via Nuitee
C
Christophe • family_with_children • be
7
Cons:

Geluidshinder spoorweg

2026-04-08 • via Nuitee
E
EMRE • family_with_children • tr
5
Pros:

Oda iyiydi ama personel çok olumsuz davranıyordu , özellikle girişteki hanımefendi.

Cons:

girişteki hanımefendinin tutumunu

2026-04-08 • via Nuitee
T
THEODORE • solo_traveller • fr
9
Pros:

Hôtel très agréable, bien situé. Je suis déjà venu plusieurs fois, et y retournerai certainement.

Cons:

Il serait sympathique de faire une mise à jour des chaînes TNT, qui ne correspondent plus à la nouvelle organisation. Beaucoup de chaînes manquantes. Merci.

2026-04-08 • via Nuitee
L
Lacrampe • family_with_children • fr
10
2026-04-07 • via Nuitee
P
Pascale • extended_group • fr
8
2026-04-07 • via Nuitee
W
Wei • family_with_children • ch
7
2026-04-07 • via Nuitee
J
Juan francisco • couple • es
10
Pros:

el trato que nos dieron, llegamos muy tarde y fueron muy amables. a escasos minutos caminando del centro . pudimos aparcar justo detrás sin coste alguno. la habitación pequeña pero muy códoma

2026-04-07 • via Nuitee
J
Juan francisco • couple • es
10
2026-04-07 • via Nuitee