Hôtel Gutenberg

Hotels
8.8 (3152 reviews)
31 Rue Des Serruriers , Strasbourg , fr

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location near cathedral/old town
Friendly and helpful staff (majority of reviews)
Clean rooms with daily housekeeping
Good/diverse breakfast (many mentions)
Comfortable beds; some rooms modern and bright
Cons:
Rooms can be very small/cramped with tight bathrooms
Air conditioning issues: noisy or not functioning for some guests
Breakfast can be expensive and occasionally viewed as below expectations
Isolated reports of unresponsive/nonchalant staff and phone problems
Occasional night noise/security incident reported

Categories

Cleanliness
9.4
Multiple reviews praise cleanliness and daily housekeeping (e.g., 'saubere Zimmer', 'Propre', 'curatenie impecabila'); overall very clean.
Service
8.8
Mostly described as friendly and helpful across many reviews ('nette Personal', 'personnel très agréable', 'personalul foarte amabil'), though there are isolated reports of nonchalant/unresponsive staff and phone issues.
Location
10
Consistently highlighted as an excellent, very central location near the cathedral and old town — ideal for exploring; often described as quiet despite central position.
Room Quality
7.6
Mixed feedback: several guests report very small/cramped rooms and tight bathrooms, while others found rooms modern, light and comfortable; size is the main weakness.
Amenities
8.2
Mixed: useful extras like bathrobes/slippers and bathtubs noted, but air conditioning issues recur (noisy or not working for some guests).
Value for Money
8.6
Generally viewed as good value for the central location and service, though a few guests mention AC problems and one notes breakfast cost affecting perceived value.
Food and Beverage
8.4
Breakfast is often praised as good/diverse, but some find it expensive or below expectation in a few cases.
Overall Experience
9.4
Overall very positive sentiment: many 'perfect' or 'enjoyable' stays and praise for location and staff, tempered by occasional issues (tiny rooms, AC, isolated service/noise incidents).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:47

Property Description

Central Location in Strasbourg

Located in the heart of Strasbourg, Hotel Gutenberg offers a prime location near iconic landmarks such as the cathedral and La Petite France district.

Charming and Comfortable Rooms

Experience comfort and style in our uniquely decorated, soundproofed rooms equipped with modern amenities like air-conditioning, flat-screen TV, and a courtesy tray for your convenience.

Convenient Facilities and Services

Enjoy 24-hour reception services, a delicious buffet breakfast, and the convenience of paid parking nearby. Stay connected with free Wi-Fi in public areas and make the most of your stay in Strasbourg.

Experience the beauty of Strasbourg and book your stay at Hotel Gutenberg today!

Important information:

Please note that the credit card used to make the reservation must be presented upon arrival. The name on the credit card must correspond to the name of the main guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.8
Based on 3152 reviews
Cleanliness: 9.4
Service: 8.8
Location: 10
Room Quality: 7.6
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9.4
J
Jorge Luis Ocana Correa • solo_traveller • ch
10
Excellent hotel very close to the Cathedral
Pros:

Room was clean, had two windows and good size. The location is excellent near restaurants, attractions and close to the Cathedral. Very satisfied.

Cons:

Nothing

2026-09-12 • via Nuitee
S
Spartaco • solo_traveller • it
7
Pros:

La posizione centrale. letto comodissimo camera molto grande.

Cons:

Abbiamo fatto 2 nott,i alla reception all'arrivo mi hanno detto che x salvaguardare l'ambiente ci hanno proposto che non venisse fatta la camera. (Ma..)

2026-09-12 • via Nuitee
Y
Ying Éline • solo_traveller • fr
10
Bien placé et tout confort !
Pros:

À quelques pas de la place de la Cathédrale, cet hôtel est propre et calme, idéal pour découvrir Strasbourg en toute tranquillité. Je recommande vivement !

2026-09-11 • via Nuitee
Y
Ying Éline • solo_traveller • fr
10
2026-09-11 • via Nuitee
D
Doortje • extended_group • nl
9
Pros:

Location was amazing, clean and proper rooms. Airconditioning was a perfect solution for the heat.

Cons:

Room is small

2026-09-10 • via Nuitee
J
JACINTO • solo_traveller • es
10
Pros:

Todo en general, a escasos 80 metros de la catedral de Notre Dame, atención de las recepcionistas buenísima, muy amables e intentando entendernos en español, habitación súper cómoda y limpia, repetiré si vuelvo a Strasburgo.

Cons:

Nada, todo estuvo de 10

2026-09-09 • via Nuitee
M
Mia • couple • de
10
2026-09-07 • via Nuitee
A
Anne Vannier • couple • nc
10
Je reviendrai dans cet hôtel .
Pros:

Situation de l’hôtel près de la Cathédrale de Strasbourg, grande chambre confortable et calme.

Cons:

Peut être les rideaux qui ne sont pas à 100 pour cent hermétiques et qui laissent passer la lumière. Mais pour le reste c’était parfait.

2026-09-07 • via Nuitee
Y
Yahya John • couple • us
7
Solid clean hotel in an old historic building good location
Pros:

The property was relatively close to some of the major plazas, the staff were helpful. The rooms are clean.

Cons:

The rooms were a little small, even an upgraded room, the breakfast was average, but relatively expensive compared to other European four star hotel breakfasts there were no face towels, and the bathroom amenities were limited

2026-09-07 • via Nuitee
R
Ralf • couple • de
2
2026-09-06 • via Nuitee
D
Diana • solo_traveller • ch
8
2026-09-06 • via Nuitee
G
Guido • solo_traveller • de
9
Pros:

Sehr zentrumsnah Fahrradmitnahme war möglich und wurde unkompliziert geregelt

2026-09-06 • via Nuitee
J
Jennifer • solo_traveller • au
10
Excellent
Pros:

Excellent location near the cathedral, friendly staff, lovely breakfast, lovely room.

2026-09-04 • via Nuitee
R
Raluca • solo_traveller • ro
10
Pros:

Locatia excelenta, amabilitatea personalului

2026-09-01 • via Nuitee
M
Markus • couple • de
10
Perfekt um die Stadt entspannt zu besichtigen
Pros:

Sehr entgegenkommendes Personal (besonders als es um die Unterbringung unserer Fahrräder ging)
Top Lage, alles zu Fuß erreichbar, Frühstück mit besonderen Angeboten, Zimmer zum Wohlfühlen)

2026-09-01 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

Friendly staff, location was perfect, clean and spacious.

2026-08-31 • via Nuitee
A
Amy • couple • ch
8
Zusammenfassend war es sehr gut. Wir werden wieder kommen :)
Pros:

Es war sehr sauber ein tolles zimmer das personal war sehr freundlich

Cons:

Direkt gegenüber ist ein Club… man hört Nachts die Musik….

2026-08-31 • via Nuitee
S
Shirley • couple • au
10
2026-08-31 • via Nuitee
E
ELENI • solo_traveller • gr
9
Pros:

Η τοποθεσία ,το προσωπικό πολύ ευγενικό και εξυπηρετικό, το πρωινό καλό.

2026-08-30 • via Nuitee
B
Brian & Emma • solo_traveller • ie
8
2026-08-30 • via Nuitee