Hôtel Gutenberg

Hotels
8.8 (3090 reviews)
31 Rue Des Serruriers , Strasbourg , fr

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location near cathedral/old town
Friendly and helpful staff (majority of reviews)
Clean rooms with daily housekeeping
Good/diverse breakfast (many mentions)
Comfortable beds; some rooms modern and bright
Cons:
Rooms can be very small/cramped with tight bathrooms
Air conditioning issues: noisy or not functioning for some guests
Breakfast can be expensive and occasionally viewed as below expectations
Isolated reports of unresponsive/nonchalant staff and phone problems
Occasional night noise/security incident reported

Categories

Cleanliness
9.4
Multiple reviews praise cleanliness and daily housekeeping (e.g., 'saubere Zimmer', 'Propre', 'curatenie impecabila'); overall very clean.
Service
8.8
Mostly described as friendly and helpful across many reviews ('nette Personal', 'personnel très agréable', 'personalul foarte amabil'), though there are isolated reports of nonchalant/unresponsive staff and phone issues.
Location
10
Consistently highlighted as an excellent, very central location near the cathedral and old town — ideal for exploring; often described as quiet despite central position.
Room Quality
7.6
Mixed feedback: several guests report very small/cramped rooms and tight bathrooms, while others found rooms modern, light and comfortable; size is the main weakness.
Amenities
8.2
Mixed: useful extras like bathrobes/slippers and bathtubs noted, but air conditioning issues recur (noisy or not working for some guests).
Value for Money
8.6
Generally viewed as good value for the central location and service, though a few guests mention AC problems and one notes breakfast cost affecting perceived value.
Food and Beverage
8.4
Breakfast is often praised as good/diverse, but some find it expensive or below expectation in a few cases.
Overall Experience
9.4
Overall very positive sentiment: many 'perfect' or 'enjoyable' stays and praise for location and staff, tempered by occasional issues (tiny rooms, AC, isolated service/noise incidents).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:47

Property Description

Central Location in Strasbourg

Located in the heart of Strasbourg, Hotel Gutenberg offers a prime location near iconic landmarks such as the cathedral and La Petite France district.

Charming and Comfortable Rooms

Experience comfort and style in our uniquely decorated, soundproofed rooms equipped with modern amenities like air-conditioning, flat-screen TV, and a courtesy tray for your convenience.

Convenient Facilities and Services

Enjoy 24-hour reception services, a delicious buffet breakfast, and the convenience of paid parking nearby. Stay connected with free Wi-Fi in public areas and make the most of your stay in Strasbourg.

Experience the beauty of Strasbourg and book your stay at Hotel Gutenberg today!

Important information:

Please note that the credit card used to make the reservation must be presented upon arrival. The name on the credit card must correspond to the name of the main guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.8
Based on 3090 reviews
Cleanliness: 9.4
Service: 8.8
Location: 10
Room Quality: 7.6
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9.4
M
Meelis • solo_traveller • ee
10
Pros:

Very pleasent stay

Cons:

All was fine

2026-08-08 • via Nuitee
S
Saveta • couple • de
9
Nette Personal sauberer Zimmer😁
Pros:

Also ich war zum dritten Mal dort, und es war 😊
Nette Personal, gute Frühstück und saubere Zimmer und tatsächlich Fußgänger zum Zentrum

2026-08-08 • via Nuitee
L
Liliane • extended_group • fr
9
Excellent séjour
Pros:

Son confort son emplacement la gentillesse du personnel

Cons:

Rien

2026-08-08 • via Nuitee
M
Melina • extended_group • de
8
2026-08-07 • via Nuitee
A
A.J. • couple • nl
9
2026-08-07 • via Nuitee
A
Annelau62 • solo_traveller • fr
9
2026-08-07 • via Nuitee
B
Bernier • couple • ca
8
2026-08-07 • via Nuitee
Y
yvan • solo_traveller • ch
9
Value for money, the AC was only unfortunate
Pros:

Central place for Strasbourg

Cons:

The AC was not running….

2026-08-06 • via Nuitee
M
Miriam • couple • nl
8
Aardige medewerkers, prima locatie maar kamers klein.
Pros:

De locatie

Cons:

De airco was afwisselend zeer luidruchtig. Het was heel warm in de kleine kamer waardoor de airco wel aan moest.

2026-08-06 • via Nuitee
A
Alexis • solo_traveller • fr
6
Pros:

Propre, emplacement correct et bon petit déjeuné.

Cons:

Beaucoup de bruit la nuit, un homme complètement saoul a frappé à ma porte a 1h10 du matin sûrement même pas un client de l'hôtel. J'ai eu très peur car il y avait ma fille dans la chambre et il aurait pu être violent.

2026-08-06 • via Nuitee
M
Michele • solo_traveller • it
8
2026-08-05 • via Nuitee
S
Sabine • couple • de
8
2026-08-05 • via Nuitee
S
Shirley • solo_traveller • br
7
Hotel em Estrasburgo
Pros:

Localização

Cons:

Quarto muito pequeno

2026-08-05 • via Nuitee
G
gonca • couple • tr
10
Mükemmel..
Pros:

Konum mükemmeldi.

Cons:

Herşey çok iyiydi.

2026-08-05 • via Nuitee
A
Antonin • solo_traveller • fr
8
2026-08-04 • via Nuitee
J
jonathan • solo_traveller • fr
10
Un week-end parfait
Pros:

Tout était très bien, l'emplacement hyper central, la chambre décorée avec goût, le personnel très agréable

Cons:

Rien du tout

2026-08-03 • via Nuitee
E
Elke • couple • de
9
2026-08-03 • via Nuitee
J
Jessica • solo_traveller • gb
10
Fantastic little hotel to explore the streets of old Strasbourg
Pros:

Fantastic little hotel right in the middle of old town Strasbourg. The perfect place to wander all the old streets from. A very modern room, bigger than I expected & very light with lots of windows. The staff were very friendly.

Cons:

Breakfast was very expensive but there are plenty of cafes close by to use instead

2026-08-02 • via Nuitee
I
Igor • couple • kz
10
2026-07-25 • via Nuitee
A
aziz • family_with_children • fr
10
Chambre confortable , très bon petit déjeuner.
Pros:

Super séjour merci

Cons:

Tout était ok

2026-07-25 • via Nuitee