ClapClap Hôtel

Hotels
•
Independent
8.4 (135 reviews)
24-26 Rue du Faubourg National, Strasbourg, Bas-Rhin, 67000 , Strasbourg , FR
33-3-88321454

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Pets allowed

Facilities

Elevator
Conference space
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Smoke-free property
Tours/ticket assistance
Free reception
Self parking (surcharge)
Banquet hall
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Accessible amenities
Cons:
Inconsistent cleanliness
Room air conditioning issues
Limited fridge availability

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness positively, while others had issues like the a/c not working, indicating inconsistent cleanliness.
Service
8.98
Staff were frequently described as friendly and helpful, providing good service throughout the stay.
Location
9.22
Highly praised for its central location, with convenient access to nearby attractions and transportation.
Room Quality
7.17
Mixed reviews on room quality, with issues like dinginess in some rooms and varying comfort levels.
Amenities
8.2
Amenities seemed adequate but could be improved, such as lacking a fridge in some rooms.
Value for Money
8.66
Generally considered a good value given the location and amenities, though some mentioned areas for improvement.
Food and Beverage
8.71
Breakfast was frequently mentioned positively, contributing to a good overall dining experience.
Overall Experience
8.58
Overall experience rated positively despite some specific issues, aligning well with the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:22

Property Description

Breathtaking Terrace Views and Top-notch Amenities
Take in the views from a terrace and enjoy complimentary Wi-Fi and concierge services. Indulge in international cuisine at Clap Show with a bar/lounge and coffee shop/cafe options. Don't miss out on the daily complimentary reception and buffet breakfasts.
Impressive Star-Rated Property
Enjoy 24-hour front desk service, multilingual staff, and luggage storage. Host events with ease using the conference space and meeting room totaling 388 square feet. Self-parking is available.
Luxurious Guestrooms and Convenient Location
Stay in one of the 87 rooms with flat-screen TVs, free Wi-Fi, and digital programming. The hotel's proximity to attractions like Strasbourg Cathedral and Strasbourg Christmas Market makes it an ideal choice. Book your stay at ClapClap Hôtel for an unforgettable experience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.4
Based on 135 reviews
Cleanliness: 7.71
Service: 8.98
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.58
J
Jocelyn
8
Pros:

Très bien

2025-10-05 • via Nuitee
M
MILTON
10
Pros:

Apto amplo e confortável, banho bom, café da manhã muito bom.

2025-10-03 • via Nuitee
V
Virginia
10
Pros:

good location just outside the central very busy area so perfect for us. also just 6 or 7 mins walk to the station for daytrips etc. friendly staff. clean, bright, good breakfasts,good coffee available in reception / sitting area.

2025-10-01 • via Nuitee
T
Tracey
10
Pros:

Very helpful staff, the room was very comfortable for our family of three, we had a lovely stay.

2025-09-29 • via Nuitee
C
chuong • partner
10
Pros:

The room was very clean and roomy, the lobby staffs are great, friendly and courteous

2025-09-20 • via Nuitee
M
Marion
10
Pros:

Alles in allem war es okay...

2025-09-20 • via Nuitee
T
theresa • family
8
Pros:

Good central hotel, friendly stuff, modern clean hotel. Spacious room

2025-09-18 • via Nuitee
Y
Yifeng
10
值得推薦的旅館
Pros:

Star房型適中，看得出房間重新整修過，離車站近，周遭環境機能便利，但小法國區步行10分鐘即可，很方便。

2025-09-03 • via Nuitee
M
Midori
10
Pros:

物美價廉的旅館！可惜沒有冰箱，其他都非常棒👍，不論是交通、購物地點的方便性，都很值得推薦喔！

2025-08-30 • via Nuitee
S
Susie
6
Pros:

The first room assigned was really old & dingy and the a/c did not work on a very hot day/night. Was told there was no other room available so the night was very uncomfortable. The next day they moved us to another room which was better but then on the 2nd night the a/c stopped working so another miserable night.

2025-08-27 • via Nuitee
G
Guylaine
10
Pros:

Love the uniqueness of the hotel. It was stylish, had a great breakfast section with many great options. The room was clean. Staff were very friendly. Would highly recommend this hotel is ever in Strasburg again.

2025-08-24 • via Nuitee
B
Ben
10
Pros:

Slept well, good location however parking was not clear. However staff provided us with another car park which was approximately 5minute walk away

2025-08-21 • via Nuitee
P
pamela
8
Pros:

Location is superb, next to the old town area and a few minutes walk to the train station. Hotel itself is decent. We booked a room that can accommodate 6 ppl for 4 of us. The room total area is large but it’s split in 2 levels so didn’t feel very large. Washroom is small especially the wash basin…..so small it feels like a toy size basin.

2025-08-18 • via Nuitee
N
Nic
10
Urban chic, quirky, friendly, amazing location!
Pros:

Amazing location, parking tricky but after 5 attempts we cracked it! Don't just watch the video once!!! Quirky urban hotel with spacious room and very friendly reception crew. Great dinner recommendation and handy bar. So well located right next to Petite France and Strasbourg was so pretty. Tea and coffee in room as well. Room was clean and slight need of TLC lost in urban chic decor! Stairs up to room bit grubby but room and bathroom lovely and clean. Really good place to stay!!

2025-08-16 • via Nuitee
L
Lecocq • family
10
Pros:

Rooms clean, staff friendly, breakfast very good! Very nice hotel close to the city center

2025-08-14 • via Nuitee
Y
Yannick
10
Pros:

Bon établissement, je recommande. Le personnel est très gentil, le pdj est très bien, et l’emplacement impeccable.

2025-07-31 • via Nuitee
Y
Yvonne
6
Centralt.
Pros:

Personalen vid incheckningen var trevlig och service minded. Fanns ingen AC så det var alldeles för varmt på rummet. Sov med öppna fönster och som tur var vette vårt rum mot gården så tyst. Men värdemässigt var det ändå för varmt. Ingen AC i allmänna utrymmen heller. Fräscht badrum.

2025-07-26 • via Nuitee
M
Monique
10
Pros:

Tourisme

2025-07-25 • via Nuitee
A
Anja
10
Pros:

Gute Lage und nettes Personal

2025-07-22 • via Nuitee
L
Lara
8
Great stay for 5 people 16 yrs and older
Pros:

Great place to stay. Convenient to what we wanted to do. Air conditioning wasn’t so great. Should have just opened all the windows. We would have been more comfortable that way. Plenty of room for all 5 of us which we loved. One shower but 2 toilets was wonderful. Breakfast was enjoyable. Great coffee.

2025-07-21 • via Nuitee