Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
High price for comfort

Categories

Cleanliness
8.25
Generally clean but room sizes raised concerns about overall comfort.
Service
8.75
The staff is friendly and accommodating.
Location
9.25
Exceptional location, very close to the train station and city center.
Room Quality
7.75
Rooms are small and some facilities lack adequate comfort.
Amenities
7.75
Amenities are limited for the price, especially bathroom size.
Value for Money
6.75
The hotel feels basic for the price paid, offering hostel-like comfort.
Food and Beverage
7.25
Breakfast options were limited, mainly carbohydrates.
Overall Experience
8.25
Great location but the overall experience felt underwhelming for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:23

Property Description

Luxurious Accommodation
Indulge in the warm atmosphere of Hotel Victoria, located in the city center near the picturesque Ill river. The hotel offers luxurious accommodations and a privileged location just minutes away from the railway station.

Convenient Transportation
Benefit from easy access to public transport options such as tramway, buses, and shuttles to Francfort and Basel/Mulhouse, ensuring hassle-free travel during your stay.

Exploration Opportunities
Discover the charm of Petite France, marvel at the Cathedral, and immerse yourself in the city's rich culture with museums located conveniently close to the hotel.

Experience the best of comfort, convenience, and exploration at Hotel Victoria. Book now to secure your unforgettable stay!

Important information:

The hotel is located on a pedestrian street that does not allow car access.

Please note that when booking 5 rooms or more, different policies and charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3819 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 6.75
Food and Beverage: 7.25
Overall Experience: 8.25
S
Stefan • solo_traveller • de
9
Pros:

Schönes Hotel mit gutem Frühstück.

2026-06-27 • via Nuitee
M
Mickaela • couple • fr
10
Reposant
Pros:

LA CLIM ! Non sincèrement, très propre, pas bruyant, c’était parfait

2026-06-27 • via Nuitee
V
vivier • solo_traveller • fr
10
Très agréable séjour
Pros:

Chambre très confortable. Personnel très aimable. Excellente situation géographique.

2026-06-27 • via Nuitee
D
David • family_with_children • es
10
2026-06-27 • via Nuitee
A
ATSUSHI • family_with_children • jp
8
good
2026-06-27 • via Nuitee
M
Maran • family_with_children • it
7
Essenziale
Pros:

Hotel comodo al centro città, piccolo il bagno e la camera per 4. Zona colazione piccola e non troppo curata....presente l'indispensabile

2026-06-27 • via Nuitee
K
karim • solo_traveller • dz
10
Fabuleux, exellent petit dejeuner !
Pros:

Super hotel

Cons:

RAS

2026-06-27 • via Nuitee
C
Claire • family_with_children • fr
10
Séjour impeccable.
Pros:

Petit déjeuner très diversifié et abondant.
Proximité de la gare et du centre ville.

2026-06-27 • via Nuitee
I
isabelle • solo_traveller • fr
8
Je recommande cet hôtel .
Pros:

L accueil, l emplacement et le déjeuner .

2026-06-26 • via Nuitee
T
Travel Punkasa • solo_traveller • de
7
Nähe zum Bahnhof und guter Service
Pros:

Das hotel liegt sehr nah am Bahnhof daher top auch nur für einen overnigt stopp bei tgv reisen geeignet.
Das Personal war bis aif eine auß nahme sehr nett.
Frphstück war lecker und frisch.
Es hat einen Aufzug. IST Aber nicht barrierefrei!
Bett war bequem.
Es gab eine Klimaanlage die noch recht neu und leise war
Es gab eine gardarobe im zimmer
Es gab gepäckaufbewahrung
Es gab einen sicherheitscode für die tür und einen24h Besetzung

Cons:

Leider hatten wir im ersten zimmer Riesengroße asiatische Schaben ihhhhh! Und es gab nicht mal ein sorry nur ein mürrisschen Zimmerwechsel mit der bitte die benutzten handtücher sebst auszutauschen. Schade
Die mini fenster in den schacht brachten wenig Tageslicht und liesen sich wegen des geruchs und geräuschs auch nicht öffnen.
Das zimmer war recht verwinkelt und eng.nicht barrierefrei!!!! Und mitbgroßen koffern auch eher unpraktisch
Das Bad war zwar sauber aber benutzte man die klospühlung oder duschte länger gab es unangenehme gerüche und man hörte auch die Pumpe, wirkte ehere wie ne camping( mobile home) nasszelle.

2026-06-25 • via Nuitee
R
Ruddies • solo_traveller • de
8
2026-06-25 • via Nuitee
S
Susi Pérez García • solo_traveller • es
7
2026-06-25 • via Nuitee
S
sonia • solo_traveller • fr
9
Pros:

Hotel à 3mn à pied de.la gare de Strasbourg
Literie parfaite
Climatisation dans.la.chambre très précieuse avec les fortes chaleurs.
WiFi très bien.
Petit déjeuner très bien

Cons:

Petite salle de bain mais cela ne m'a pas déranger personnellement car totalement fonctionnelle

2026-06-25 • via Nuitee
J
Jonathan • solo_traveller • fr
9
Pros:

L'emplacement par rapport à la gare

Cons:

La salle du petit déjeuner est très petite. Trop serré avec les autres personnes.

2026-06-25 • via Nuitee
H
HARJEET • solo_traveller • in
9
2026-06-25 • via Nuitee
D
Diana • family_with_children • uy
8
2026-06-25 • via Nuitee
B
Bünyamin • couple • de
2
Cons:

I am writing this review on behalf of my parents, who stayed at Victoria Hotel Strasbourg this week.

According to them, the check-in experience was extremely disappointing. My parents only speak German, so naturally communication was a little difficult. However, instead of showing patience or trying to help, the receptionist appeared irritated from the very beginning. He was speaking angrily in French to himself while they were standing there, and although my parents do not understand French, it was quite clear from his tone and behavior that he was talking about them in a negative way.

What also left me wondering was the room they received. It was a very small attic room, with a window that could barely be opened properly. I genuinely wonder whether this is the standard room that corresponds to the price they paid, or whether the receptionist deliberately assigned them one of the least desirable rooms. If this room is considered normal for the rate they paid, then so be it. If not, I believe an explanation would be appropriate.

For me, however, the biggest issue is not the room itself but the way my parents were treated. They are friendly, polite people who always treat others with respect. Yet they left the reception feeling uncomfortable, unwelcome, and embarrassed, and it affected the start of their trip.

Working in a hotel means meeting guests from many different countries and language backgrounds. A little patience, kindness, and professionalism can make all the difference. Unfortunately, that is not what my parents experienced.

I sincerely hope the hotel management takes feedback like this seriously. No guest should be made to feel like a burden simply because they speak a different language, and no guest should leave wondering whether they were treated differently because of it.

2026-06-25 • via Nuitee
V
Virginie • solo_traveller • fr
6
Pros:

Le confort et le lieu

Cons:

Le bruit très tôt le matin suite aux livraisons dans la rue

2026-06-24 • via Nuitee
C
Christophe • solo_traveller • fr
10
Personnel très arrangeants et de bons conseils!
Pros:

Personnel très arrangeants et de bons conseils!

2026-06-24 • via Nuitee
V
Valerie • couple • fr
8
Ideal en courte escale pour prendre le train le lendemain
Pros:

Climatisation très appréciable par temps de canicule
Proprete. Emplacement

Cons:

Chambre au premier étage sur rue un peu bruyante
Salle de douche très exiguë

2026-06-24 • via Nuitee