Hotel Le 21ème

Hotels
6.7 (50 reviews)
21 rue du Fossé des Tanneurs , Strasbourg , fr
+33388238921

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Comfortable beds
Cons:
Cleanliness issues
Service inconsistencies
Lack of amenities
Value concerns

Categories

Cleanliness
4.2
Cleanliness received mixed feedback, with several guests expressing dissatisfaction with the cleanliness of the rooms and facilities.
Service
6.9
Service was inconsistent, with some guests appreciating the staff's friendliness and helpfulness, while others highlighted issues with communication and responsiveness.
Location
8.5
The hotel's location was a standout positive aspect, praised for its proximity to key landmarks and public transportation options.
Room Quality
7.1
Guests generally found the rooms to be comfortable, but there were complaints about small room sizes, cleanliness of bedsheets, and the lack of amenities like a fridge or kettle.
Amenities
5.8
Amenities were lacking, with issues such as unreliable Wi-Fi, limited towels, and missing essentials like a hair dryer, impacting guest satisfaction.
Value for Money
5.4
Guests had mixed opinions on the value offered by the hotel, with some feeling that the services did not justify the price, while others appreciated the good location despite the shortcomings.
Food and Beverage
7.3
The breakfast and restaurant services were generally well-received, with some suggestions for improvement in terms of variety and quality.
Overall Experience
5.3
The overall experience varied widely among guests, with some having positive stays and recommending the hotel, while others had significant issues with cleanliness, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 17:28

Property Description

Centrally Located in Strasbourg
The Hotel Le 21Ème offers a prime location in central Strasbourg, just a stone's throw away from the picturesque Petite-France area and vibrant Place Kléber.

Modern Amenities
Each room at Hotel Le 21Ème is equipped with convenient lift access, ensuring easy mobility for all guests. Enjoy the comfort of a private bathroom, unwind with a TV, and stay connected with complimentary Wi-Fi.

Explore Strasbourg's Treasures
Situated on the historic Grande Île, guests are within walking distance of iconic landmarks such as the Cathedral and the Musée des Beaux-Arts. Immerse yourself in the rich culture and beauty of Strasbourg during your stay at Hotel Le 21Ème.

Ready to experience the charm of Strasbourg? Book your stay at Hotel Le 21Ème now!

Important information:

Please inform Hotel Le 21ème in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
When you book an apartment, please inform the reception of your arrival time, and the number of adults and children.

Please note that the apartments are located in another building from the hotel.

Housekeeping is done every 2 days, and can be done everyday upon request.

Please note that breakfast is not available at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 50 reviews
Cleanliness: 4.2
Service: 6.9
Location: 8.5
Room Quality: 7.1
Amenities: 5.8
Value for Money: 5.4
Food and Beverage: 7.3
Overall Experience: 5.3
D
Didier
10
Pros:

Hôtel central propre

2024-10-21 • via Nuitee
E
Efren
2
Never again!
Pros:

No warm water in the shower
unfriendly staff
Extremely small room

2024-06-24 • via Nuitee
P
Pierre
10
A recommander
Pros:

Bien situé très bon accueil et propre

2024-02-03 • via Nuitee
I
Iryna • family
8
Pros:

Area around hotel is greatest , walkable. Hotel is ok , need a little work up , staff is helpful and supportive. Thank you

2023-09-25 • via Nuitee
J
Jean
8
Confort et accueil adapté au besoin
Pros:

Correspond à ce qui est proposé sur le site.

2022-09-21 • via Nuitee
V
Verified traveler
10
Hotel très bien situé
Pros:

Hôtel au cœur de Strasbourg. Correspond à un hôtel de sa catégorie.

2022-07-23 • via Nuitee
P
Paul • self
2
Pros:

Good central location. Lobby entrance was locked upon arrival at 1800 with a sign on the door instructing guests to call a local telephone number. There are no pay phones nearby. Room was not adequately heated.

2020-03-07 • via Nuitee
H
Hervé
2
Aucun sens commercial
Pros:

Direction Anti-commerciale, très déçu d'une telle attitude
J'ai prévu de revenir souvent à Strasbourg, mais jamais je n'irai dans cet hôtel !

2019-12-25 • via Nuitee
J
Janie
6
Not very helpful
Pros:

The receptionist told us to go back at 2pm for check in because she has to leave at 3pm. We did so but she was on the phone for over 10 mins and ignored us. We stood there for 10 mins waiting for the key and she refused to speak with us in English. I have to use my raw French to speak with her

2019-12-25 • via Nuitee
A
Agathe
6
Pros:

Hôtel correct pour y passer une nuit. Literie confortable. Appeler le numéro à l'accueil pour voir quelqu'un car il n'y a pas de permanence.

2019-11-22 • via Nuitee
J
Jan
6
Ist ok wenn man nicht viel erwartet
Pros:

Hallo zusammen,
Wenn man nicht viel erwartet ist es ok...
Es ist klein. Es gibt wenig Möglichkeiten etwas auf zu hängen.
Das Bett hätte man mit Filz unterfüttern können da es auf dem Boden bei jeder Drehung sich bewegt und quietscht...
Die Toilette und Bad waren etwas schmuddelig man hatte das Gefühl die Reinigungskraft hatte es noch mal benutzt da in Tee Toilette es jedesmal gelb war...
Leider kein Snack oder Getränkeautomat...
Die angrenzende Straße ist laut...
Einziger guter Punkt ist das es Nähe der Altstadt liegt

2019-10-11 • via Nuitee
V
Verified traveler
8
여행 숙소로 추천
Pros:

위치가 쁘띠 프랑스에서 도보로 이동할 수 있을만큼 가깝고, 주변에 식당이 많습니다.
엘리베이터가 고장 났었고, 시설이 낙후 되었지만
직원분들이 친절하였습니다.

2019-09-20 • via Nuitee
V
Verified traveler
6
Pros:

Prima hotel. Lekker in het centrum en prima te vinden met tegenover de parkeergarage. Helaas moet je voor je ontbijt ergens anders heen en bij ons verblijf was de lift defect.

2019-09-16 • via Nuitee
S
Simon
8
petit hotel sympa bien placé
Pros:

Hotel très bien placé

2019-07-31 • via Nuitee
S
Suyeon
10
약간 낡았지만 꽤 좋다
Pros:

엘리베이터 수리중이어서 5층까지 걸어올라감. 방은 가격대비 굉장히 넓었고 테라스도 있어서 저녁에 한잔하기 좋았음

2019-07-23 • via Nuitee
A
Alexis
10
Pros:

Hôtel relativement bien situé. Chambre sympathique et propre. Personnel accueillant et disponible.

2019-07-09 • via Nuitee
N
Norbert
8
Sehr Zentral
Pros:

Einfaches Stadthotel sehr zentral, sehr netten Empfang.

2019-07-07 • via Nuitee
J
Jacques
8
Pros:

très bon accueil,seul hic acensseur en panne

2019-06-28 • via Nuitee
V
Verified traveler • partner
8
Pros:

Muy próximo al centro. Bien comunicado. Buena relación calidad precio.

2019-05-20 • via Nuitee
O
Olga
2
Pros:

Reception is not actually 24/7 as stated in the description. At 22:00 I had to stay in front of closed door, call the doorbell, call to hotel phone numbers... and after 30 minutes finally receptionist woke up and opened the door. They told that to access the property after 8-9pm you need to call(!) and probably pray that they will open the door.

2019-04-22 • via Nuitee