Best Western Premier de La Poste & Spa

Hotels
•
Best Western Premier
9 (2349 reviews)
35 Rue Emile Zola , Troyes , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Good breakfast
Friendly staff
Cons:
Noise from the street
Parking issues
Inconsistency in service

Categories

Cleanliness
9.25
The room was very clean and well maintained.
Service
8.75
Mixed reviews on service; some staff were friendly while others were unhelpful.
Location
9.25
The hotel is ideally located in the city center, perfect for exploring.
Room Quality
8.75
Rooms were comfortable, but some noise issues were reported.
Amenities
9.25
Amenities such as the spa and breakfast were praised, though parking was a concern.
Value for Money
8.25
While some felt the price was high for the experience, many enjoyed their stay.
Food and Beverage
9.25
Breakfast received positive feedback with a good variety.
Overall Experience
9.25
Overall positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:58

Property Description

Historic Charm in Downtown Troyes

Unique Horse and Carriage Theme
Step into a bygone era at our Best Western Hotel, a former posting office exquisitely decorated with a horse and carriage theme. Each room is individually decorated and offers modern amenities for a comfortable stay.

Luxurious Nuxe Spa Experience
Relax and rejuvenate at our complimentary Nuxe Spa featuring a sauna, hammam, and sensory shower. Treat yourself to indulgent massages and treatments for the ultimate pampering experience.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and explore nearby restaurants in the city center. With 24-hour reception and secure parking, our hotel ensures a hassle-free stay. Book now and discover the perfect blend of history and luxury at Best Western de La Poste.

Important information:

For reservations of the junior or senior suites, please contact the hotel to confirm guest numbers.

Please note that the credit card used for the reservation must match the name on the reservation and the photo ID presented upon check-in.

Please note that the spa is open everyday from 7:30 to 22:00.

When traveling with pets, please note that an extra charge of 12 € per pet, per night appliesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 2349 reviews
Cleanliness: 9.25
Service: 8.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
N
NEWTON ISOLATION • couple • fr
8
Une très bonne adresse 😉
Pros:

Emplacement exceptionnel
Propreté irréprochable
Massage formidable

Cons:

Absence de jacuzzi dans espace bien être

2026-05-09 • via Nuitee
N
Natalie • couple • au
10
The staff were great!
Pros:

Location wax good.

2026-05-08 • via Nuitee
H
Howard • extended_group • gb
9
Lovely hotel in an amazing location
Pros:

Location and decoration

Cons:

Cost of breakfast and not that good. Hard bacon, shrivelled sausages

2026-05-07 • via Nuitee
C
Céline • family_with_children • fr
10
Très agréable séjour
Pros:

La facilité d'accès, le stationnement, la proximité des restaurants, le confort de la suite et des literies, la bonne insonorisation.

2026-05-06 • via Nuitee
A
Andrew • extended_group • gb
9
Nice hotel with an excellent location. Really helpful staff.
Pros:

Great location and really helpful staff. Also they had a secure garage nearby to park our car.

Cons:

Nothing worth noting

2026-05-05 • via Nuitee
R
Radu • couple • be
8
2026-05-04 • via Nuitee
S
Silvia • extended_group • it
9
Pros:

Posizione e colazione

Cons:

Nulla

2026-05-04 • via Nuitee
L
Louis • couple • be
7
2026-05-03 • via Nuitee
B
Brigitte • couple • be
10
Une escapade à refaire
Pros:

Excellente situation dans une ville magnifique

2026-05-03 • via Nuitee
C
Chergruijters • solo_traveller • nl
10
Pros:

Super aardig personeel, onze airco deed het niet in de kamer die we hadden geboekt. We kregen gelijk een upgrade naar een super luxe suit.

2026-05-02 • via Nuitee
L
ludovic • solo_traveller • fr
7
2026-05-02 • via Nuitee
A
Anne • couple • fr
9
Bien
Pros:

L’emplacement au centre et l’excellent petit déjeuner

Cons:

La chambre sur la rue trop bruyante la nuit

2026-05-02 • via Nuitee
F
Fabio • solo_traveller • it
10
Pros:

La posizione

Cons:

L'accoglienza,la cordialità e la pulizia

2026-05-02 • via Nuitee
N
Nathalie • extended_group • fr
9
Une très belle adresse à conseiller
Pros:

L’amabilité du personnel, la chambre familiale adaptée à notre groupe, un super buffet de petit-déjeuner, le sauna, la déco équestre

Cons:

Rien à signaler

2026-05-01 • via Nuitee
R
Rudnik • solo_traveller • fr
9
2026-05-01 • via Nuitee
P
Pieter Raaijmakers • solo_traveller • nl
8
2026-04-30 • via Nuitee
M
Marieke • couple • nl
8
Goed
Pros:

Prima ontbijt, heerlijk bed en zeer netjes

Cons:

Jammer dat de spa om kwart over 9 sloot

2026-04-29 • via Nuitee
A
Angela • family_with_children • ch
9
2026-04-29 • via Nuitee
K
Katrina • solo_traveller • gb
10
Pros:

Lovely hotel, great location. Good room, comfy bed snd good shower. Staff helpful

Cons:

Car park was not easy to find and took my husband and hour riding round on motorbike to find it.

2026-04-29 • via Nuitee
B
Beatrice • couple • it
9
Pros:

Ottima posizione; camera molto confortevole et bagno spazioso

Cons:

Nulla

2026-04-28 • via Nuitee