Hôtel Pacific

Hotels
3.9 (372 reviews)
40 Rue Du Duc De Guise , Calais , fr

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Children allowed
Pets allowed

Facilities

Family rooms
Pets allowed
Express check-in/check-out
Shared lounge/TV area
Coffee Shop on site
Fire extinguishers
Smoke alarms
CCTV outside property
24-hour security
Security alarm
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Outdated facilities
Poor hygiene

Categories

Cleanliness
1.65
Many reviews mentioned dirtiness and a lack of hygiene.
Service
7.15
Staff were noted as friendly and professional in some reviews.
Location
7.65
Multiple reviews highlighted the good location of the hotel.
Room Quality
1.65
Reviews indicated rooms were outdated, dirty, and poorly maintained.
Amenities
2.65
Facilities were frequently described as lacking and outdated.
Value for Money
2.65
Several guests felt the price did not match the quality of the hotel.
Food and Beverage
4.65
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
3.15
General sentiment reflects dissatisfaction, with some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:40

Property Description

Cozy Accommodation and Free Wi-Fi
The Hôtel Pacific, located near the Calais Nord ferry terminal and the beach, provides comfortable rooms with modern amenities. Enjoy a cozy stay with free Wi-Fi throughout the hotel, perfect for both leisure and business travelers.

Convenient Location
Nestled in a quiet area just off Rue Royale, the hotel offers a peaceful retreat while being centrally located. Explore the vibrant surroundings and easily access popular attractions, shopping areas, and dining spots during your stay at Hôtel Pacific.

Attentive Service and Local Expertise
Experience top-notch service from the Hôtel Pacific staff who are dedicated to ensuring a memorable stay. Benefit from personalized recommendations on must-see sights and activities in the area, making your visit to Calais truly unforgettable.

Book your stay at Hôtel Pacific now for a delightful and hassle-free experience.

Important information:

If you plan to arrive after 22:00, please telephone the hotel in order to obtain the access code.

Smoking rooms are available upon request and subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

Location

Guest Reviews

3.9
Based on 372 reviews
Cleanliness: 1.65
Service: 7.15
Location: 7.65
Room Quality: 1.65
Amenities: 2.65
Value for Money: 2.65
Food and Beverage: 4.65
Overall Experience: 3.15
H
hüseyin • solo_traveller • tr
1
2026-04-24 • via Nuitee
S
Saif • solo_traveller • fr
1
Duree 10 min. J’aurais bien aimé me faire rembourser
Pros:

Je n’ai rien aimé . Je suis rester 5 minutes . J’ai directement changé d’hôtel .

Cons:

Horrible. La chambre est insalubre. Et il fzit froid . Condition inhumaine pour un hôtel .

2026-04-02 • via Nuitee
G
Green • solo_traveller • nl
8
2026-03-10 • via Nuitee
C
Charles • solo_traveller • gb
5
It was okay but certainly not as I expected for the money paid.
Pros:

Check in and check out staff very pleasant and professional. The atmosphere was quiet which was good.

Cons:

There were no lights on the stair cases and corridors which was very dangerous.

2026-01-22 • via Nuitee
W
wendy • family_with_children • fr
1
2026-01-20 • via Nuitee
E
ENZO • solo_traveller • fr
1
Cons:

• Matelas moisi, retourné probablement pour en masquer l’état,
• Sommier emballé dans du carton,
• Présence de punaises de lit,
• Évier et joints recouverts de moisissures,
• Odeur insupportable,
• Eau du robinet au goût douteux, difficilement potable,
• Porte-fenêtre ne fermant pas,
• Sol sale, et une douche à peine utilisable.

2026-01-19 • via Nuitee
C
Catouillart • couple • fr
1
2026-01-19 • via Nuitee
L
Lucy • couple • gb
5
Functional - it served a purpose and we could self check in after 11pm so comfy bed was a bonus
Pros:

Very comfy mattress. Easy check in

Cons:

Noisy neighbours and some smoking nearby that we could smell. Mould in bathroom

2026-01-19 • via Nuitee
M
Marie • family_with_children • fr
1
Pros:

Rien

Cons:

Nous ne sommes pas rester a dormir, on a changé d'hôtel celui ci est dégueulasse sa pue la cigarette tout est sale le lavabo est vert je ne jamais vu sa!! Sa mérite aucune étoile un contrôle sanitaire s'impose !!!

2026-01-19 • via Nuitee
D
Donna • extended_group • gb
1
Look elsewhere
Pros:

Location wasn’t bad

Cons:

Unclean, mould under basin, smelt like damp throughout, floor unsanitary

2026-01-19 • via Nuitee
G
Gabrielle • couple • fr
1
Je n’y retournerai pas dans cet hôtel !
Pros:

Je juste le confort du matelas

Cons:

Sale, chasse d’eau cassée, fenêtre de la salle de bain ne ferme pas, beaucoup d’humidité,

2026-01-19 • via Nuitee
V
Vaniscotte • family_with_children • fr
1
Cons:

Purée j aurais dû regarder les commentaires ,les draps sentaient la sueur même pas était robinetterie cassée, ne recommande pas cet hôtel j ai pas de mots c était sale très bruyant. Voilà c est une honte de louer ça.

2026-01-19 • via Nuitee
A
Arjan • family_with_children • gb
1
2026-01-19 • via Nuitee
R
ritademoor80@gmail.com • family_with_children • be
5
2026-01-19 • via Nuitee
J
Jennifer • couple • gb
1
Why Booking.com has this hotel on the site is a mystery. Very disappointing stay.
Pros:

The room size was adequate, and the receptionist was helpful.

Cons:

Bathroom facilities were deplorable. The tiles and the shower are very shabby and mouldy, and the door wouldn't close. The hallway windowsills were dusty and the carpets shabby.
Television didn't work and the internet wouldn't connect, although the receptionist did try to help, the connection disappeared as soon as I returned to my room. The chair was broken. A full refund would be acceptable.

2026-01-19 • via Nuitee
F
Francoise • couple • fr
2
une nuit on s'en acommande
Cons:

la salle de bain pas de télé
l'état du couloir et de la douche deplorables

2026-01-15 • via Nuitee
H
Hawas • family_with_children • de
10
2025-11-12 • via Nuitee
L
Laurent • couple • fr
1
2025-11-09 • via Nuitee
S
Sam • family_with_children • fr
1
Walked in, walked straight back out.
Pros:

Nothing

Cons:

Pictured are fake. The owner was unapproachable despite speaking French. The room he showed me was disgusting, so bad I walked back out and didn’t stay. Cigarette stains everywhere and stank of cigarette smoke. Decor somewhat resembles a bunker from world war 2.

2025-09-20 • via Nuitee
L
Louna • family_with_children • fr
10
2025-09-20 • via Nuitee