Hôtel d'Orsay Grand Matabiau

Hotels
8.2 (873 reviews)
8 boulevard Bonrepos , Toulouse , fr
+33 5 61 62 71 61

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.66
Some reviews noted the dated carpet and cleanliness issues.
Service
9.13
Many mentions of friendly and accommodating staff.
Location
9.17
Positive feedback on being near the train station and city center.
Room Quality
7.62
Complaints about the room size and dated facilities.
Amenities
8.15
Generally positive feedback on breakfast and overall amenities.
Value for Money
7.61
Concerns about price not aligning with quality.
Food and Beverage
8.16
Breakfast noted as good but could offer more variety.
Overall Experience
8.13
Overall positive sentiments expressed despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Accommodation

Hôtel d’Orsay, located opposite Toulouse Matabiau Train Station, offers soundproofed rooms with air conditioning, satellite TV, and WiFi.

Delicious Dining Options

Start your day with a breakfast buffet in the Orsay’s breakfast room overlooking the garden. Indulge in regional dishes delivered to your room on request.

Convenient Location

Explore the Pink City with ease as the hotel is just a 15-minute walk from the Saint-Sernin Basilica and the Musée des Augustins.

Book your stay at Hôtel d’Orsay now for a memorable experience in Toulouse!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 873 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
T
Thierry • solo_traveller • fr
10
Pros:

La gentillesse du personnel de l'hotel

2026-07-25 • via Nuitee
V
Veera • solo_traveller • fi
10
Good place to spend a night just opposite to the railway station.
Pros:

Excellent location, really big room, comfortable bed and all basics in place. Excellent value.

Cons:

-

2026-07-25 • via Nuitee
M
Michel • solo_traveller • fr
10
2026-07-25 • via Nuitee
A
ADOHINZIN • solo_traveller • fr
10
2026-07-25 • via Nuitee
P
philippe • couple • bg
9
2026-07-25 • via Nuitee
V
Vincent • solo_traveller • fr
9
Bon séjour, petit dejeuner correct
Pros:

Localisation et confort

Cons:

Lit un peu trop mou

2026-07-24 • via Nuitee
F
Florence • solo_traveller • fr
8
je recommanderai aux amis , et reviendrai volontiers.
Pros:

proximite avec la gare . personnel attentif et agreable .
vue agreable de l interieur sur le «  jardin «  interieur , meme sec en raison de la secheresse

2026-07-24 • via Nuitee
M
Mariana • solo_traveller • fr
8
Pros:

A localização é excelente e a equipe é muito educada. O café da manhã é muito bom e tem ótimo custo-benefício.

Cons:

Poderia ter um chuveiro ao invés de uma banheira com ducha.

2026-07-24 • via Nuitee
V
Vassilia • solo_traveller • es
10
Belle surprise
Pros:

Chambre ample et propre,lit confortable,
Thé et café avec bouilloire très appréciés
salle de bain agréable
Air conditionné
Face à la gare et la navette aéroport
Près de restaurants et un petit supermarché

Personnel souriant

Cons:

Pas pas apprécié,juste une remarque
pas beaucoup d espace public ,mais c est naturel vu l emplacement face à la gare

Juste peut être une prise en plus( une seule dans la chambre)

2026-07-24 • via Nuitee
V
Verena • family_with_children • at
7
Nettes, einfaches Hotel in zentraler Lage mit guter Parkmöglichkeit
Pros:

Nettes Personal, gute Lage, Parkmöglichkeit

Cons:

relativ hellhörig

2026-07-23 • via Nuitee
A
ANDREAS • couple • cy
9
2026-07-23 • via Nuitee
J
jean-noel • solo_traveller • fr
8
Je retiens la gentillesse et la disponibilité du personnel et la localisation!!!!!
Pros:

L'accueil à la réception et les renseignements donnés avec gentillesse.

Cons:

Un peu plus de choix (et une fourchette) au petit déjeuner aurait été un petit plus.
La réactivité de l’ascenseur sans être gênante peut peut-être être améliorée.

2026-07-22 • via Nuitee
A
Anne-Sophie • family_with_children • fr
8
2026-07-22 • via Nuitee
V
Valerie • couple • fr
4
Je ne recommande pas.
Pros:

Le personnel était à l’écoute

Cons:

Propreté des chambres très très limite. Poubelle sdb non vidée. Serviette de toilette client précédent à notre arrivée dans la chambre. Cheveux dans la baignoire.

2026-07-22 • via Nuitee
M
Martina • couple • it
10
2026-07-22 • via Nuitee
L
Lianghui • solo_traveller • fr
10
2026-07-21 • via Nuitee
M
Mansour • solo_traveller • fr
9
Very convenient place to stay
Pros:

Staff very warm, helpful, and welcoming.
Room was clean and tidy, very convenient

2026-07-21 • via Nuitee
P
Philippa • solo_traveller • gb
4
2026-07-21 • via Nuitee
L
Laetitia • family_with_children • ch
10
Excellent rapport qualité prix
Pros:

Excellent accueil, et la chambre était très propre

2026-07-20 • via Nuitee
E
Eneko • solo_traveller • fr
7
2026-07-20 • via Nuitee