Hôtel d'Orsay Grand Matabiau

Hotels
8.2 (684 reviews)
8 boulevard Bonrepos , Toulouse , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.66
Some reviews noted the dated carpet and cleanliness issues.
Service
9.13
Many mentions of friendly and accommodating staff.
Location
9.17
Positive feedback on being near the train station and city center.
Room Quality
7.62
Complaints about the room size and dated facilities.
Amenities
8.15
Generally positive feedback on breakfast and overall amenities.
Value for Money
7.61
Concerns about price not aligning with quality.
Food and Beverage
8.16
Breakfast noted as good but could offer more variety.
Overall Experience
8.13
Overall positive sentiments expressed despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Accommodation

Hôtel d’Orsay, located opposite Toulouse Matabiau Train Station, offers soundproofed rooms with air conditioning, satellite TV, and WiFi.

Delicious Dining Options

Start your day with a breakfast buffet in the Orsay’s breakfast room overlooking the garden. Indulge in regional dishes delivered to your room on request.

Convenient Location

Explore the Pink City with ease as the hotel is just a 15-minute walk from the Saint-Sernin Basilica and the Musée des Augustins.

Book your stay at Hôtel d’Orsay now for a memorable experience in Toulouse!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 684 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
M
Ma.Charito • family_with_children • ie
9
Pros:

The place was very clean and near,.Just accross the Matabiu train station and bus stop.George us very nice and helpful

Cons:

Bed is frame is very light

2026-03-28 • via Nuitee
J
jessica • family_with_children • fr
10
Pros:

La proximité avec la gare, le calme tout en étant en centre-ville. La gentillesse du personnel et un très bon petit-déjeuner.

2026-03-20 • via Nuitee
D
Daniel • extended_group • fr
8
Pros:

Tout

Cons:

Le parking, trop étroit

2026-03-19 • via Nuitee
W
Walid • couple • fr
9
agréable avec un bon rapport qualité prix
2026-03-18 • via Nuitee
M
MARIA TERESA • family_with_children • es
9
Pros:

Localización

2026-03-11 • via Nuitee
E
Etienne • family_with_children • fr
4
Pros:

La gentillesse de l'accueil

Cons:

La douche et le lit

2026-03-08 • via Nuitee
K
Kattya • family_with_children • fr
7
Chauffage en panne
Cons:

Le chauffage a été en panne,ils m'ont remplacé pour un radiateur électrique

2026-03-07 • via Nuitee
M
mohamed • solo_traveller • sa
6
2026-03-04 • via Nuitee
D
Denise • family_with_children • fr
10
Pros:

Parfait emplacement face à la gare, personnel très aimable

Cons:

Rien à dire

2026-03-04 • via Nuitee
L
Louis • family_with_children • fr
10
Pros:

L'équipe d'accueil est très agréable, le ménage est réalisé tous les jours et un service de bagagerie est disponible permettant de ne pas s'encombrer de nos bagages le dernier jour du séjour.

Cons:

Il y a peu de prises murales dans les chambres, et les pièces sont peu insonorisées.

2026-03-03 • via Nuitee
A
Aurore • family_with_children • fr
10
2026-03-02 • via Nuitee
I
imane • couple • ma
10
2026-03-01 • via Nuitee
D
danielle • family_with_children • fr
10
Pros:

Un hôtel très agréable situé juste en face de la gare Matabiau. Très pratique pour prendre un train le lendemain matin. Petit déjeuner excellent.

Cons:

Tout était parfait

2026-02-28 • via Nuitee
F
Françoise • family_with_children • fr
8
2026-02-25 • via Nuitee
B
Brian • solo_traveller • gp
9
2026-02-25 • via Nuitee
G
Gustavo • couple • br
10
2026-02-25 • via Nuitee
S
Stuart • couple • gb
9
2026-02-23 • via Nuitee
R
rene • family_with_children • fr
9
Court et la séjour toulousain
Pros:

Excellent hotel situé a proximité immédiate de la gare sncf . Bon rapport qualité/prix .accueil très sympathique. Confort de belle qualité en rapport au prix .

Cons:

Rien

2026-02-22 • via Nuitee
C
Cesar • couple • pt
5
Pros:

Localização na frente do trem
Íamos pegar o trem a bem cedo e facilitou muito

Cons:

Bem antigo, aquecimento ruim, banheiro péssimo, banheira sem cortina toma banho e molha tudo

2026-02-13 • via Nuitee
Q
Quentin • solo_traveller • fr
8
2026-02-09 • via Nuitee