Hôtel d'Orsay Grand Matabiau

Hotels
8.2 (664 reviews)
8 boulevard Bonrepos , Toulouse , fr

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.66
Some reviews noted the dated carpet and cleanliness issues.
Service
9.13
Many mentions of friendly and accommodating staff.
Location
9.17
Positive feedback on being near the train station and city center.
Room Quality
7.62
Complaints about the room size and dated facilities.
Amenities
8.15
Generally positive feedback on breakfast and overall amenities.
Value for Money
7.61
Concerns about price not aligning with quality.
Food and Beverage
8.16
Breakfast noted as good but could offer more variety.
Overall Experience
8.13
Overall positive sentiments expressed despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Accommodation

Hôtel d’Orsay, located opposite Toulouse Matabiau Train Station, offers soundproofed rooms with air conditioning, satellite TV, and WiFi.

Delicious Dining Options

Start your day with a breakfast buffet in the Orsay’s breakfast room overlooking the garden. Indulge in regional dishes delivered to your room on request.

Convenient Location

Explore the Pink City with ease as the hotel is just a 15-minute walk from the Saint-Sernin Basilica and the Musée des Augustins.

Book your stay at Hôtel d’Orsay now for a memorable experience in Toulouse!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 664 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
C
Cesar • couple • pt
5
Pros:

Localização na frente do trem
Íamos pegar o trem a bem cedo e facilitou muito

Cons:

Bem antigo, aquecimento ruim, banheiro péssimo, banheira sem cortina toma banho e molha tudo

2026-02-13 • via Nuitee
Q
Quentin • solo_traveller • fr
8
2026-02-09 • via Nuitee
A
Audrey • family_with_children • ca
10
Pros:

L'accueil du personnel, Jorge est très sympathique ! Je ne connais pas les prénoms des deux autres femmes que j'ai eu le privilège de rencontrer, mais vraiment tous très professionnels et avenants.

Petit déjeuner bien, surtout pour le prix.

Tout près de la gare, emplacement parfait pour les voyageurs.

2026-01-31 • via Nuitee
J
julien • solo_traveller • fr
8
Bon rapport qualité prix
Pros:

un accueil très agréable et très cordial

Cons:

La disponibilité de l’équipe et la proximité de la gare ainsi que le prix raisonnable

2026-01-30 • via Nuitee
E
Erika • solo_traveller • nl
8
2026-01-29 • via Nuitee
A
amélie • couple • fr
6
Pros:

emplacement face à la gare

Cons:

mal insonorisé. salle de bains qui meriterait un petit rafraichissement

2026-01-28 • via Nuitee
T
Thais • family_with_children • fr
10
2026-01-27 • via Nuitee
W
Wendy • solo_traveller • nl
8
Prima hotel dichtbij station gelegen
Pros:

Vriendelijk personeel dat 24/7 aanwezig is, kamer die veel moderner was dan het uiterlijk van het hotel doet vermoeden, waterkoker in de kamer, centrale ligging tegenover het station en niet ver lopen vanaf het centrum.

Cons:

Details: het was leuk geweest als de stop in de badkuip ook daadwerkelijk had gewerkt, zodat het bad niet langzaam leegliep terwijl ik erin lag. En als er een scherm tussen het douchedeel en de wasbak had gezeten, zodat alles dat bij de wasbak staat, niet nat wordt tijdens het douchen in het bad.

2026-01-25 • via Nuitee
T
Tarik • couple • ma
8
Bien séjour
Pros:

Le comforts et l’emplacement

Cons:

Le petit déjeuner

2026-01-23 • via Nuitee
D
Denis • solo_traveller • fr
8
très bien
Pros:

rapport qualité prix vraiment bien

Cons:

l'accès parking compliqué...( ruelles en sens unique et accès tortueux...)

2026-01-22 • via Nuitee
M
Marion • solo_traveller • fr
10
Très bon séjour
Pros:

J’ai trouvé le personnel pour accueillant et serviable. La chambre était très convenable.
Literie bonne. La salle de bain spacieuse et propre idem pour les toilettes. Très bon petit déjeuner pain frais

Cons:

Une couverture en plus pour le lit

2026-01-20 • via Nuitee
M
MATILDE • solo_traveller • fr
9
Pros:

En frente de la estación de trenes

2026-01-20 • via Nuitee
J
Jules • solo_traveller • ch
10
2026-01-19 • via Nuitee
G
Graham • family_with_children • au
9
2026-01-19 • via Nuitee
P
PIERRE • solo_traveller • fr
4
2026-01-19 • via Nuitee
N
Nichaphat • extended_group • fr
8
2026-01-19 • via Nuitee
A
ANNE • family_with_children • fr
8
2026-01-19 • via Nuitee
F
Françoise • family_with_children • fr
8
2026-01-19 • via Nuitee
C
Christine • couple • ch
6
Pros:

Frühstück war gut, Lage super...

Cons:

Die Zimmer sind sehr eng/klein. Sonst sauber und funktional.

2026-01-19 • via Nuitee
S
Sibel • solo_traveller • fr
10
la proximité l’ accueil et la propreté
Pros:

L’accueil, la disponibilité et le service je suis restée deux nuits et la chambre est faite tous les jours

2026-01-19 • via Nuitee