Hotel Ours Blanc - Victor Hugo

Hotels
6.9 (733 reviews)
25 Place Victor Hugo , Toulouse , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Satisfactory breakfast
Cons:
Cleanliness issues
Room noise
Outdated facilities

Categories

Cleanliness
4.54
Significant concerns regarding cleanliness mentioned, including mold and dirty carpets.
Service
8.01
Mixed reviews; some staff described as friendly, but others noted unhelpful service during issues.
Location
9.55
Multiple positive remarks about the excellent location near city center.
Room Quality
5.5
Issues with noise, outdated furniture, and small room sizes noted.
Amenities
7.03
Limited amenities and concerns with room features like elevators and bathrooms mentioned.
Value for Money
6.49
Average value perception due to cleanliness and room quality issues.
Food and Beverage
7.54
Breakfast options were considered satisfactory, but limited variety noted.
Overall Experience
6.51
Overall experience was tainted by cleanliness issues, despite good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:43

Property Description

Central Location in Toulouse
The Hotel Ours Blanc is conveniently situated in the heart of Toulouse, next to Place Victor Hugo and just 4 km from Toulouse Stadium.

Comfortable and Modern Rooms
Each room at Hotel Ours Blanc features soundproofing, free WiFi, air-conditioning, and a TV, ensuring a comfortable stay for all guests.

Convenient Amenities
Guests can start their day with a delicious buffet breakfast and catch up on the latest news with complimentary newspapers in the hotel dining room. Additionally, the hotel's proximity to Jeanne d’Arc and Capitole Metro Stations makes exploring the city a breeze.

Experience the best of Toulouse at Hotel Ours Blanc - Place Victor Hugo. Book your stay now for an unforgettable experience!

Important information:

Public parking is available nearby with preferential rates for the hotel's guests. There is a night rate and a day rate.

When booking more than 3 rooms, different policies and additional supplements may apply.

When travelling with pets, please note that an extra charge of 10 EUR per pet per nighty applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 17 per day.

Location

Guest Reviews

6.9
Based on 733 reviews
Cleanliness: 4.54
Service: 8.01
Location: 9.55
Room Quality: 5.5
Amenities: 7.03
Value for Money: 6.49
Food and Beverage: 7.54
Overall Experience: 6.51
E
Emmanuelle • family_with_children • fr
6
2026-03-26 • via Nuitee
A
Alicia • family_with_children • fr
8
2026-03-25 • via Nuitee
C
Catarina • couple • pt
8
Pros:

The room was much more pleasant than the pictures, the location was perfect, right next to the market, they let us leave our bags there for as long as we needed, it was very clean and silent.

Cons:

The elevator is tiny and the staff had a very basic level of English.

2026-03-24 • via Nuitee
N
Nicolas Gabriel • couple • es
10
Perfecto para un fin de semana
Pros:

Buena ubicación. Cerca de estación de bus, tren y centro histórico. La habitación perfecta.

Cons:

El balcón no estaba mantenido. Podría estar mejor acomodado. Pero bien

2026-03-23 • via Nuitee
N
Nathan • solo_traveller • gb
5
The Sad Hotel
Pros:

Lovely new member of the hotel team to talk to, she was very friendly as we're all the hotel team

Cons:

Everything else.
Sad room with a very strange washing setup.
Very poor breakfast with limited or no food available and bad coffee (which in it'self should be a crime).
Breakfast room in a corner of the hotel, basically forgotten about...no daylight
Hotel looks washed out...needs a loving touch

2026-03-23 • via Nuitee
V
Veronique • solo_traveller • fr
8
2026-03-23 • via Nuitee
M
Marion • solo_traveller • fr
4
Je ne reviendrai pas
Pros:

L’emplacement en plein centre

Cons:

Déplacement pro et je ne le ferai plus, mon employée s’est retrouvé dans un cadre si vieillot… et on peut se laver et aller aux toilettes en même temps

2026-03-22 • via Nuitee
C
caroline • solo_traveller • fr
7
Ça aurait pu être mieux comme c'est surtout pour y dormir.
Cons:

Le matelas creusé au niveau des fesses

2026-03-22 • via Nuitee
M
Marine • family_with_children • fr
8
Pros:

L'emplacement et le rapport qualité prix

2026-03-20 • via Nuitee
B
Brenda • couple • gb
8
2026-03-20 • via Nuitee
B
Brahim • solo_traveller • fr
8
2026-03-18 • via Nuitee
A
Ana • couple • pt
8
Muito prática e confortável.
Pros:

Atendimento dos funcionários, extremamente atenciosos e colaborantes. A localiozação, muito central.

Cons:

não aplicável.

2026-03-16 • via Nuitee
S
Sophie • solo_traveller • fr
8
2026-03-16 • via Nuitee
M
Mickaël • couple • fr
7
2026-03-15 • via Nuitee
V
Valeria • family_with_children • fr
10
2026-03-14 • via Nuitee
L
Laurent • family_with_children • fr
8
2026-03-13 • via Nuitee
C
Cédric • solo_traveller • fr
8
2026-03-12 • via Nuitee
J
jordan • couple • fr
8
2026-03-12 • via Nuitee
M
Marc • solo_traveller • es
9
Pros:

La recepción..muy amable..muy atento

Cons:

El hecho de no entrar oficialmente hasta las 15h00...lo veo un poco tarde...han hecho un esfuerzo.. entró sobre las 14h00. Tenían mucho trabajo.

2026-03-11 • via Nuitee
H
Hugo • extended_group • fr
1
Hotel très bien placé, le reste est catastrophique
Cons:

c'était vraiment crade honnêtement

2026-03-09 • via Nuitee