Hotel & Spa Le Grand Monarque, BW Premier Collection

Hotels
•
BW Premier Collection
8.9 (1901 reviews)
22 Place Des Epars , Chartres , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location in the city centre
Comfortable rooms with good decor
Cons:
Issues with cleanliness
Paid amenities like spa
Noisy environment for sensitive guests

Categories

Cleanliness
8.48
Some reviews mention cleanliness issues, such as 'l'hôtel est vieux' and 'c’est sale.'
Service
9.45
Numerous reviews highlight the friendliness and professionalism of the staff.
Location
9.49
Multiple reviews praise the hotel's central location, making it ideal for exploring.
Room Quality
8.94
Rooms are mentioned as comfortable and matching the photos, despite some minor concerns.
Amenities
7.97
The spa being paid and some concerns regarding noise levels were noted.
Value for Money
8.43
Value perception is mixed due to comments on additional costs for amenities.
Food and Beverage
8.98
The breakfast is enjoyed although some found it mediocre, but the overall dining experience is praised.
Overall Experience
9.45
Most reviews convey a highly positive sentiment about their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:50

Property Description

Luxurious Spa Experience
Indulge in an 800m² spa oasis with sauna, hammam, and spa lounge, offering relaxation for guests aged 16 and above. Benefit from a special rate for access, ensuring a rejuvenating stay.

Elegant Accommodations
Experience a blend of modern comforts and antique charm in rooms featuring private bathrooms, LCD TVs, and tea/coffee facilities. Select rooms offer direct access to the fitness room for added convenience.

Culinary Delights
Start your day with a buffet breakfast and savor refined cuisine at gourmet restaurant Le Georges or enjoy casual dining at brasserie La Cour. Unwind at the spa and wellness facilities, including a hair salon for a complete pampering experience.

Book now for a memorable stay at Best Western Hôtel Spa Grand Monarque, where luxury meets convenience in the heart of Chartres.

Important information:

The Spa, including the relaxing pool, are accessible from 13 years old.
The spa is accessible for people 16 and above (as opposed to 13 years old as indicated above) and reservations must be made for access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1901 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.45
M
Momo • solo_traveller • fr
7
Pros:

Location

Cons:

complicated Check in and communication between staff - The front desk staff has to discuss before any decision. They take care of several guests at the same time...

2026-03-14 • via Nuitee
T
Thibaud • couple • fr
10
2026-03-12 • via Nuitee
H
Handerson • couple • fr
9
2026-03-11 • via Nuitee
N
Nicky • extended_group • gb
10
Another lovely stay!!!
Pros:

Location and friendly staff. Excellent food. Comfortable Hotel & dog friendly. We always stay there when in Chartres.

2026-03-10 • via Nuitee
R
Raphael • couple • fr
7
Pros:

Le personne est juste parfait, la chambre est superbe et la décoration également

Cons:

Je trouve ça dommage que le spa ne sois pas inclus dans le prix de la chambre, et qu’on nous est pas informé qu’il fallait réserver un créneau pour accéder au spa

2026-03-04 • via Nuitee
E
Eric • couple • fr
10
Pros:

Tout était parfait dans cet établissement durant notre séjour.

Cons:

Rien

2026-03-04 • via Nuitee
N
Nicole • couple • de
10
Pros:

Ein perfekter Start in den Urlaub 👍.
Alles stimmt!

2026-03-04 • via Nuitee
C
Caroline • family_with_children • fr
10
Pros:

Établissement très élégant et soigné. Le personnel est accueillant

2026-03-03 • via Nuitee
L
Le Roh Alexandre • couple • fr
10
Pros:

Un très bon établissement, propre, très confortable. Un personnel au petit soin et très agréable.
Spa propre et très agréable.

2026-03-01 • via Nuitee
R
RICHARD • couple • fr
9
Séjour enchanteur sous le signe de l’élégance et de la sérénité
Pros:

La chambre élégante, décorée dans un style que j’adore, spacieuse, calme.
L’emplacement de l’hôtel au centre ville.
Des gamelles et des couffins installés dans la chambres pour nos deux chiens.
Des lieux de bien être et de détente variés entre le spa, le bar, la brasserie et le restaurant étoilé.
Un petit déjeuner copieux de très grande qualité et une cuisine excellente à la brasserie.
Grande qualité et grand professionnalisme des personnels.

Cons:

Accès payant à la piscine.

2026-02-27 • via Nuitee
S
surin • family_with_children • fr
9
2026-02-24 • via Nuitee
J
Jane • couple • gb
9
2026-02-23 • via Nuitee
E
Eric • couple • us
9
Pros:

Centrally located, with the exception of parking

Cons:

Not much to complain about, except you have to park a couple hundred meters away in a gated lot that you have to intercom to get in.

2026-02-22 • via Nuitee
P
Philippe • couple • fr
8
2026-02-09 • via Nuitee
J
jean luc • solo_traveller • fr
8
2026-01-30 • via Nuitee
M
Maria • solo_traveller • ch
10
Pros:

My third stay. Excellent from all points of view.

2026-01-30 • via Nuitee
J
jean-pierre • couple • fr
8
2026-01-30 • via Nuitee
F
Florence • couple • fr
7
2026-01-29 • via Nuitee
J
John • couple • gb
10
An excellent hotel in a fantastic city toi spend New Year´s eve.
Pros:

Everything was excellent for New Year celebration, room, restaurant, breakfast and service.

Cons:

We could have been warned that our car would be parked by hotel staff because we had some difficulty in taking all our luggage out of the vehicle before it disappeared!

2026-01-28 • via Nuitee
S
Sajiya • family_with_children • fr
10
2026-01-26 • via Nuitee