Best Western Central Hotel

Hotels
Best Western
8.3 (1755 reviews)
21 Rue Berthelot , Tours , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Aging decor
Some cleanliness concerns

Categories

Cleanliness
8.01
Room was bright and spacious with good cleanliness.
Service
8.48
Staff were friendly, helpful, and accommodating.
Location
9.02
Perfect location within walking distance to city center.
Room Quality
7.97
Rooms were comfortable but some mention of aging decor.
Amenities
8
Parking available, but some amenities may be outdated.
Value for Money
8.46
Good value for a hotel in such a prime location.
Food and Beverage
8.51
Breakfast was excellent with plenty of choices.
Overall Experience
7.98
Enjoyable overall experience, with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:18

Property Description

Central Location in Tours Old Town
Situated in the heart of Tours Old Town, the Best Western Central Hotel offers a prime location near popular attractions like Place Plumereau and Tours Cathedral. Its proximity to the trade center makes it an ideal choice for both leisure and business travelers.

Charming Garden and Terrace
Unwind in the hotel's beautiful garden and enjoy the serene atmosphere of the pleasant terrace. Perfect for a peaceful retreat after a day of exploring the city or attending meetings.

Convenient Accessibility and Helpful Staff
With easy access to the A10 motorway and being just 200 meters from Tours train station, the Best Western Central Hotel ensures a hassle-free stay. The dedicated staff are available round the clock to assist guests with organizing their itinerary and making their stay memorable.

Book your stay at the Best Western Central Hotel for a delightful experience in Tours!

Important information:

When booking more than 6 nights, a prepaid policy may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 1755 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
S
Stephen couple gb
8
Pros:

Easily accessed from motorway, secure parking, friendly staff and ideally positioned as a base to explore the city. Highly recommended.

2026-03-28 via Nuitee
Q
Quentin solo_traveller fr
8
2026-03-25 via Nuitee
S
Stephen couple gb
10
Pros:

Great hotel

2026-03-18 via Nuitee
A
Agnes solo_traveller fr
8
Pros:

Qualité de l'accueil et confort de la chambre

Cons:

Rien

2026-03-13 via Nuitee
G
Gábor solo_traveller nl
5
Pros:

Staff is helpful, friendly and accomodate my stay in English.

Cons:

The room which I stayed in was not well maintained, loud, could hear many others, as it was a disabled friendly room, the toilet was way too high.. I mean waaaaay tooo high.. I am tall, but my feet did not fully touched the tiles while... well, while doing official toilet business. It is not a health position to... well, to do toilet stuff. The seat was not fixed properly on the bowl either, the sink of the shower did not go down.
To their defense though, I have not raised it, I`m not one to complain, and the cleaning staff seen the water and fixed the sink, as it was better the other day, but travelling a long way and doing business all day I had no affection to confront on this. But a strange room choice.
There was no proper privacy shade in the bathroom, only full blackout solutions.

2026-03-13 via Nuitee
L
Laurence couple fr
9
Très belle ville avec ses magnifiques châteaux aux alentours
Pros:

L’emplacement était idéal. Le personnel était très accueillant (Étienne nous a très bien accueilli et conseillé durant notre séjour). Tours est une très belle ville

2026-03-10 via Nuitee
I
IAN couple gb
9
Pros:

Great central location. On site secure parking . Friendly welcoming front of house staff.

2026-03-08 via Nuitee
U
Ursula solo_traveller ch
8
Als Gast ist man König in diesem zentral gelegenen Hotel!
Pros:

Zentrale Lage. Geschützter Parkplatz. Sehr freundliches Personal. Sehr sauber. Gutes Bett. Tolles Petit-Dejeuner. Schöner Innenhof.

Cons:

Ein klein bisschen mehr Unterhalt würde nicht schaden.

2026-03-07 via Nuitee
A
Annette couple ch
8
Gutes Preis-Leistungsverhältnis, gute Lage
Pros:

Preis-Leistung ist sehr gut. Das Hotel ist sehr gut gelegen, nur wenige Schritte von der Loire und von der Altstadt entfernt.
Frühstück war gut, gute Auswahl
Sehr gute Parkplatzsituation im Innenhof
Sehr nette Mitarbeiter an der Reception

Cons:

Das Zimmer war leider sehr hellhörig

2026-03-05 via Nuitee
B
Bridie couple gb
4
Great location, staff lovely but standard of maintenance very poor
Pros:

Location

Cons:

Second time we have stayed in the last 12 months. Both times there have been problems with maintenance of bathrooms. This time, toilet seat insecure, awful condensation so towels wet, damp and sink blocked. Sink taps wobbly.

2026-03-04 via Nuitee
M
Marie solo_traveller fr
10
2026-03-04 via Nuitee
T
Thierry solo_traveller fr
7
Pros:

L’emplacement de l’hôtel. La literie.

Cons:

Les toilettes dans un placard.

2026-03-03 via Nuitee
A
Alicia family_with_children fr
8
2026-03-03 via Nuitee
C
Claude couple fr
8
Pros:

Personnel très sympathique. Hôtel très bien situé

Cons:

Il est lmportant de vérifier le bon fonctionnement du chauffage dans la salle de bain. Système suranné et impossible à utiliser correctement par le client. De l'eau qui suinte tout autour de la fenêtre... Ces désagréments peuvent être éliminés.

2026-03-02 via Nuitee
J
Jacob couple nl
7
We waren op doorreis.
Pros:

Goede locatie, auto parkeer plaats.

Cons:

Te klein bed, loszittend closetpot en zitting. Kleine kamer, klein bed.

2026-03-02 via Nuitee
F
Fouquet couple fr
10
2026-02-27 via Nuitee
S
sebastien solo_traveller fr
10
2026-02-27 via Nuitee
L
Laurence couple fr
8
Ok pour une nuit
Pros:

L’emplacement au cœur de Tours
Literie confortable

Cons:

La décoration désuète

2026-02-25 via Nuitee
B
Brigitte couple fr
7
Pros:

Chambre vaste et propre
Bon petit déjeuner
Parking

Cons:

La baignoire très glissante
Le prix du parking extérieur 11€
Le bruit de la rue pas assez étouffé

2026-02-23 via Nuitee
A
Andy couple gb
9
2026-02-11 via Nuitee