Best Western Central Hotel

Hotels
Best Western
8.3 (1771 reviews)
21 Rue Berthelot , Tours , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Aging decor
Some cleanliness concerns

Categories

Cleanliness
8.01
Room was bright and spacious with good cleanliness.
Service
8.48
Staff were friendly, helpful, and accommodating.
Location
9.02
Perfect location within walking distance to city center.
Room Quality
7.97
Rooms were comfortable but some mention of aging decor.
Amenities
8
Parking available, but some amenities may be outdated.
Value for Money
8.46
Good value for a hotel in such a prime location.
Food and Beverage
8.51
Breakfast was excellent with plenty of choices.
Overall Experience
7.98
Enjoyable overall experience, with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:18

Property Description

Central Location in Tours Old Town
Situated in the heart of Tours Old Town, the Best Western Central Hotel offers a prime location near popular attractions like Place Plumereau and Tours Cathedral. Its proximity to the trade center makes it an ideal choice for both leisure and business travelers.

Charming Garden and Terrace
Unwind in the hotel's beautiful garden and enjoy the serene atmosphere of the pleasant terrace. Perfect for a peaceful retreat after a day of exploring the city or attending meetings.

Convenient Accessibility and Helpful Staff
With easy access to the A10 motorway and being just 200 meters from Tours train station, the Best Western Central Hotel ensures a hassle-free stay. The dedicated staff are available round the clock to assist guests with organizing their itinerary and making their stay memorable.

Book your stay at the Best Western Central Hotel for a delightful experience in Tours!

Important information:

When booking more than 6 nights, a prepaid policy may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 1771 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
couple gb
10
2026-04-13 via Nuitee
M
Mathieu solo_traveller fr
9
2026-04-10 via Nuitee
D
Dominique couple fr
8
2026-04-09 via Nuitee
J
Julie extended_group fr
9
2026-04-07 via Nuitee
S
Susanne couple de
6
2026-04-06 via Nuitee
C
Caroline couple au
8
Nice place, great staff, great location
Pros:

Nice old building. Great location. Super friendly helpful staff. Spacious room. Convenient parking (which you pay for).

Cons:

if you want twin beds you have to specify this, even if you have ticked the box for twin room. Also we had ants in our room. We were given another room which was a bit of a hassle but better than staying with the ants or with ant spray. But not a deal breaker, could happen to anyone.

2026-04-05 via Nuitee
G
Gabriela couple uy
9
Pros:

Excelente ubicación cerca del centro histórico, comercios y muy buen lugar para aparcar en el predio del hotel. Buena atención y habitación cómoda y bañó impecable

2026-04-05 via Nuitee
C
Cyril family_with_children ch
9
Super chambre avec partie enfant, partie adulte séparée et le personnel à la réception etait extrêmement gentil et servi
Pros:

La double chambre avec enfants séparés

Cons:

On a pas pu utilisé la baignoire, le bouchon ne fermait pas et l’eau chaude etait pas assez chaude
Mais la douche allait très bien

2026-04-04 via Nuitee
solo_traveller gb
7
2026-04-04 via Nuitee
A
Alain solo_traveller fr
5
Bien placé mais a vieilli ...
Pros:

Très bien placé
Parking devant l'hôtel
Une incroyable hauteur sous plafond dans la chambre.
Merci pour la bouteille d'eau mais pourquoi ne pas en remettre une le deuxième jour.

Cons:

Tout est un peu vieillot. La déco, les espaces communs, la salle du petit déjeuner ...tout paraît vieux. Et le lustre de la chambre gagne le pompon.
La douche coule seule la nuit, l'eau chaude est à peine chaude, et la baignoire se vide mal.
Les oreillers sont mous.
Le gel douche est accroché au mur mais bien bas...

2026-04-02 via Nuitee
S
Simon solo_traveller fr
5
Pratique et central mais aurait besoin d’un grand coup de neuf
Pros:

L’emplacement très central dans Tours où j’ai pu tout faire à pied

Cons:

Hôtel très vieillot.

2026-04-02 via Nuitee
I
isabelle couple fr
9
2026-03-30 via Nuitee
K
Klaus couple de
7
Wir waren e8ne Nacht hier, alles ok.
Pros:

.

Cons:

.

2026-03-29 via Nuitee
C
caroline couple be
9
we komen terug, hopelijk in een kamer met groter bed…
Pros:

heel centrale ligging in zo een prachtige stad als Tours, prive parking aan het hotel(11 euro)leuk oud hotel, zowat opgepoetste vergane glorie

Cons:

ons tweepersoonsbed was een twijfelaar, toch eventjes wennen🫣en nogal hard

2026-03-29 via Nuitee
S
Stephen couple gb
8
Pros:

Easily accessed from motorway, secure parking, friendly staff and ideally positioned as a base to explore the city. Highly recommended.

2026-03-28 via Nuitee
Q
Quentin solo_traveller fr
8
2026-03-25 via Nuitee
S
Stephen couple gb
10
Pros:

Great hotel

2026-03-18 via Nuitee
G
Gábor solo_traveller nl
5
Pros:

Staff is helpful, friendly and accomodate my stay in English.

Cons:

The room which I stayed in was not well maintained, loud, could hear many others, as it was a disabled friendly room, the toilet was way too high.. I mean waaaaay tooo high.. I am tall, but my feet did not fully touched the tiles while... well, while doing official toilet business. It is not a health position to... well, to do toilet stuff. The seat was not fixed properly on the bowl either, the sink of the shower did not go down.
To their defense though, I have not raised it, I`m not one to complain, and the cleaning staff seen the water and fixed the sink, as it was better the other day, but travelling a long way and doing business all day I had no affection to confront on this. But a strange room choice.
There was no proper privacy shade in the bathroom, only full blackout solutions.

2026-03-13 via Nuitee
A
Agnes solo_traveller fr
8
Pros:

Qualité de l'accueil et confort de la chambre

Cons:

Rien

2026-03-13 via Nuitee
L
Laurence couple fr
9
Très belle ville avec ses magnifiques châteaux aux alentours
Pros:

L’emplacement était idéal. Le personnel était très accueillant (Étienne nous a très bien accueilli et conseillé durant notre séjour). Tours est une très belle ville

2026-03-10 via Nuitee