Hotel Potenza

Hotels
8.1 (2184 reviews)
Piazza Garibaldi 120 , Naples , it
+39 081 286330

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Small room sizes
Noise from the street

Categories

Cleanliness
8.26
Generally positive feedback regarding cleanliness, though some minor issues were mentioned.
Service
9.03
Service received high praise, especially the friendliness and helpfulness of the staff.
Location
9.07
Location is frequently commended for its convenience near public transport.
Room Quality
7.82
Rooms were generally comfortable but noted as small for some guests.
Amenities
7.55
Amenities offered were adequate, but some guests mentioned a lack of certain items.
Value for Money
7.51
Value perceived as fair, though breakfast and certain amenities could be improved.
Food and Beverage
7.06
Breakfast options were noted to be limited or lacking in variety.
Overall Experience
8.53
Overall experience was positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:33

Property Description

Prime Location Opposite Central Station
Hotel Potenza in Naples offers the perfect central accommodation with its unbeatable location directly opposite Central Station. Enjoy easy access to train, metro, and bus links, ideal for exploring the city and nearby islands like Ischia and Capri.

Comfortable Rooms with Modern Amenities
Recently refurbished, Hotel Potenza provides comfortable guest rooms with air conditioning and wired internet access. Relax in a cozy environment after a day of sightseeing or business meetings.

Friendly Staff and Special Discounts
The hotel's friendly staff, fluent in English, are dedicated to ensuring a pleasant stay. Take advantage of discounted rates at a nearby restaurant and pizzeria, adding value to your overall experience.

Book your stay at Hotel Potenza now for a memorable Naples getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.1
Based on 2184 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 7.82
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.53
A
Abe • solo_traveller • us
9
2026-09-12 • via Nuitee
K
Krisztina • solo_traveller • hu
10
2026-09-12 • via Nuitee
J
Julius • solo_traveller • de
8
2026-09-11 • via Nuitee
P
Pisti68 • extended_group • hu
8
2026-09-11 • via Nuitee
D
Donizete • extended_group • br
9
2026-09-11 • via Nuitee
M
Michelle • couple • nl
8
Lekker dichtbij het treinstation
Pros:

Hotel dichtbij centraal station. Was praktisch aangezien we met de trein moesten. Je moet wel een stukje lopen om het centrum in te komen. Ontbijt was simpel maar prima. Kamer was ruim en netjes.

Cons:

Personeel spreekt gebrekkig engels, maar dat vonden we niet heel erg. Je moet je sleutel van je kamer inleveren als je naar buiten gaat en die krijg je natuurlijk gewoon weer als je binnenstapt.
Locatie bij centraal station is OK. Ga voor avondeten lekker het centrum in. Er zitten een paar tentjes in de buurt maar dat schijnen allemaal "tourist traps" te zijn.

2026-09-11 • via Nuitee
R
Rachel • solo_traveller • gb
10
2026-09-10 • via Nuitee
S
stephen • solo_traveller • gb
8
Pros:

Perfect for the station

Cons:

Some areas were a bit dilapidated

2026-09-10 • via Nuitee
H
Helge • solo_traveller • de
8
2026-09-10 • via Nuitee
C
Christian • solo_traveller • de
9
Gelungener Aufenthalt in Neapel
Pros:

Schnell vom Bahnhof Napoli Centrale zu erreichen.
Überaus freundliches und hilfsbereites Personal.

Modern eingerichtete Zimmer.

Cons:

Kein Lift, Gepäck muss über die Treppe getragen werden.

2026-09-09 • via Nuitee
M
Meirion Towell • solo_traveller • nl
9
2026-09-09 • via Nuitee
M
Meirion Towell • solo_traveller • nl
9
2026-09-09 • via Nuitee
G
Glen • couple • au
6
Pros:

The location to the train station and Alibus airport shuttle is not far from the hotel. Very convenient.

Cons:

The front staff were not friendly when we initially arrived. Once we left I tried to contact the hotel twice about some glasses and they still have not responded to my messages after 2 days.

2026-09-08 • via Nuitee
P
Pisti68 • extended_group • hu
7
2026-09-08 • via Nuitee
C
Clau e Luís • solo_traveller • pt
8
Pros:

Localização

Cons:

De nada

2026-09-07 • via Nuitee
E
Eudoxia • couple • au
5
2026-09-07 • via Nuitee
T
Thomas • solo_traveller • gb
8
2026-09-06 • via Nuitee
M
McKee • extended_group • us
9
Very close to Napoli centrale and tour pickups
Pros:

Very helpful and clean.

Cons:

The beds were a bit harder than expected

2026-09-06 • via Nuitee
N
Noemi • solo_traveller • us
10
2026-09-05 • via Nuitee
C
Charles • solo_traveller • au
7
Nice room, great location, lots of stairs
Pros:

Ideal location for the train station. Older but large and well kept rooms and furnishings. Decent breakfast.

Cons:

No lift, and three flights of stairs to the rooms. Don’t book here if mobility challenged.

2026-09-04 • via Nuitee