Hotel Potenza

Hotels
8.1 (2184 reviews)
Piazza Garibaldi 120 , Naples , IT
+39 081 286330

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Small room sizes
Noise from the street

Categories

Cleanliness
8.26
Generally positive feedback regarding cleanliness, though some minor issues were mentioned.
Service
9.03
Service received high praise, especially the friendliness and helpfulness of the staff.
Location
9.07
Location is frequently commended for its convenience near public transport.
Room Quality
7.82
Rooms were generally comfortable but noted as small for some guests.
Amenities
7.55
Amenities offered were adequate, but some guests mentioned a lack of certain items.
Value for Money
7.51
Value perceived as fair, though breakfast and certain amenities could be improved.
Food and Beverage
7.06
Breakfast options were noted to be limited or lacking in variety.
Overall Experience
8.53
Overall experience was positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:33

Property Description

Prime Location Opposite Central Station
Hotel Potenza in Naples offers the perfect central accommodation with its unbeatable location directly opposite Central Station. Enjoy easy access to train, metro, and bus links, ideal for exploring the city and nearby islands like Ischia and Capri.

Comfortable Rooms with Modern Amenities
Recently refurbished, Hotel Potenza provides comfortable guest rooms with air conditioning and wired internet access. Relax in a cozy environment after a day of sightseeing or business meetings.

Friendly Staff and Special Discounts
The hotel's friendly staff, fluent in English, are dedicated to ensuring a pleasant stay. Take advantage of discounted rates at a nearby restaurant and pizzeria, adding value to your overall experience.

Book your stay at Hotel Potenza now for a memorable Naples getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.1
Based on 2184 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 7.82
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.53
A
Ann • couple • au
2
Never happened
Cons:

Water damage, they had to cancel booking on the day

2026-11-07 • via Nuitee
M
Martin3107 • family_with_children • sk
9
2026-11-06 • via Nuitee
E
Elke • solo_traveller • de
8
2026-11-03 • via Nuitee
H
Heidi • family_with_children • it
9
Pros:

Sehr zuvorkommendes Personal.

2026-11-03 • via Nuitee
T
Thierry • couple • fr
9
Un emplacement parfait
Pros:

L’emplacement place Garibaldi à égale distance des 2 gares et du bus pour l’aéroport
L’accueil qui a été excellent à notre arrivée tard le soir et à notre départ tôt le lendemain matin
Nous avons eu une grande chambre très confortable côté cour intérieure loin du bruit de la place .
Chambre spacieuse avec grande salle de bain et mini bar

Cons:

Rien , contrairement à certains commentaires, l’accueil a été excellent

2026-11-01 • via Nuitee
S
Serge • family_with_children • fr
9
2026-11-01 • via Nuitee
J
Jessica • solo_traveller • gb
10
2026-10-31 • via Nuitee
L
Leonida • couple • ro
9
2026-10-31 • via Nuitee
L
Luis Antonio • couple • br
8
2026-10-29 • via Nuitee
L
Lynne • couple • us
7
Adequate for price, good location .
Pros:

Desk personnel were very pleasant and helpful . Breakfast was ok staff were very nice .
Good spot for access to Metro and trains .

Cons:

Bathroom was not well cleaned when we arrived .
Noises at night of furniture being moved was distracting .
No access to coffee machine in room
Difficult to find hotel initially .

2026-10-29 • via Nuitee
M
Michel • family_with_children • fr
8
2026-10-28 • via Nuitee
H
Helena • family_with_children • gb
8
Great location
Pros:

Great location. Good sized family room.

Cons:

Tea and coffee in the room.

2026-10-28 • via Nuitee
L
Lutz • solo_traveller • de
7
Für eine Übernachtung, speziell für eine frühe Weiterreise gut geeignet.
Pros:

Freundlichkeit des Personals. Alles sehr einfach, aber sehr sauber

2026-10-27 • via Nuitee
P
Porcile • solo_traveller • it
9
2026-10-25 • via Nuitee
E
Elisabeth • couple • at
8
2026-10-24 • via Nuitee
B
Balint • family_with_children • ie
9
2026-10-23 • via Nuitee
R
RICARDO • extended_group • uy
9
Muy buen lugar para quedarse
Pros:

La ubicación del hotel es excelente, queda en plaza Garibaldi a 200 mts de la estación de trenes. Nosotros llegamos tarde en taxi y nos fuimos al otro día temprano luego de desayunar. La habitación estaba recién remodelada, era amplia y todo funcionaba perfecto !! Las camas eran cómodas con lo cual pudimos descansar muy buen para seguir nuestro viaje.

2026-10-20 • via Nuitee
D
donal • family_with_children • ie
10
Good stay
Pros:

Ideal location for onward travel beside Napoli Centrale station. Bedroom clean and good bathroom. Easy walk (for me) to rest of Naples. Plenty of restaurants in the area. Good price.

Cons:

Gabrialdi area considered dodgy but I found it ok.

2026-10-20 • via Nuitee
L
Lahner • family_with_children • at
8
Pros:

Das Hotel hat eine tolle Lage und das Personal war sehr freundlich

2026-10-20 • via Nuitee
I
Iulian • solo_traveller • nl
10
2026-10-20 • via Nuitee