Hotel Potenza

Hotels
8.1 (2052 reviews)
Piazza Garibaldi 120 , Naples , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Small room sizes
Noise from the street

Categories

Cleanliness
8.26
Generally positive feedback regarding cleanliness, though some minor issues were mentioned.
Service
9.03
Service received high praise, especially the friendliness and helpfulness of the staff.
Location
9.07
Location is frequently commended for its convenience near public transport.
Room Quality
7.82
Rooms were generally comfortable but noted as small for some guests.
Amenities
7.55
Amenities offered were adequate, but some guests mentioned a lack of certain items.
Value for Money
7.51
Value perceived as fair, though breakfast and certain amenities could be improved.
Food and Beverage
7.06
Breakfast options were noted to be limited or lacking in variety.
Overall Experience
8.53
Overall experience was positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:33

Property Description

Prime Location Opposite Central Station
Hotel Potenza in Naples offers the perfect central accommodation with its unbeatable location directly opposite Central Station. Enjoy easy access to train, metro, and bus links, ideal for exploring the city and nearby islands like Ischia and Capri.

Comfortable Rooms with Modern Amenities
Recently refurbished, Hotel Potenza provides comfortable guest rooms with air conditioning and wired internet access. Relax in a cozy environment after a day of sightseeing or business meetings.

Friendly Staff and Special Discounts
The hotel's friendly staff, fluent in English, are dedicated to ensuring a pleasant stay. Take advantage of discounted rates at a nearby restaurant and pizzeria, adding value to your overall experience.

Book your stay at Hotel Potenza now for a memorable Naples getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.1
Based on 2052 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 7.82
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.53
Y
Yanko • extended_group • bg
7
2026-07-04 • via Nuitee
D
Diane • family_with_children • us
10
Stay at the hotel met our needs. I don’t plan on returning but if I did, I would sstay there again
Pros:

The breakfast was sufficient
The location is extremely close to the train station, which made it easy to do what we planned on doing. But we were able to walk to a lot of areas of the city.
It is in the city center, so it is a hectic area.
The air condition was good, especially for Europe

Cons:

There is no elevator.
There are steps to walk up to reception and then you have to go up a set of stairs to the rooms
They did help us with our luggage up when we left, we just brought ours down, but they would’ve helped

2026-07-04 • via Nuitee
E
elisabeth • couple • fr
8
Top 👍
Pros:

Emplacement parfait
Propre et très correct vraiment
Lit très confortable et Lepetit dej sympa
Mention spéciale a l accueil ou ils sont très serviables et gentils

Cons:

Rien

2026-07-03 • via Nuitee
T
Trond • family_with_children • no
5
2026-07-03 • via Nuitee
S
Stéphanie • solo_traveller • fr
8
Pros:

Idéalement situé à quelques mètres de la gare centrale garibaldi et d'une station de métro ce qui permet de partir facilement à la découverte de Naples mais aussi de Pompeï et du Vésuve.
Équipe très sympathique aussi bien à l'accueil, qu'au petit déjeuner mais également le personnel de chambre.
Y avons séjourné 4 nuits
Nous recommandons

2026-07-03 • via Nuitee
K
Karine Gerbier • solo_traveller • fr
8
Chambre très bien malgré une odeur de cigarette
Pros:

Chambre propre et spacieuse, literie confortable, l'emplacement sur la place de la gare est pratique pour prendre le bus jusqu'à l'aéroport.

Cons:

L'odeur de la cigarette dans la chambre malgré qu'il soit noté que les chambres de cet établissement sont non fumeur.

2026-07-03 • via Nuitee
L
Luciene • solo_traveller • br
10
Excelente atendimento e muito confortável.
Pros:

Tudo perfeito. A recepção, o quarto muito confortável e limpo, o café da manhã muito bom, só senti falta de frutas.

Cons:

O café da manhã não oferece frutas.

2026-07-03 • via Nuitee
R
Renate • extended_group • de
9
Zentrale Ausgangspunkt für alle Aktivitäten, Essen vor der Tür!
Pros:

Die Lage ist super. Die meisten organisierten Touren haben ihren Abholpunkt nur 2 Minuten zu Fuß entfernt. Man kann die Innerstadt zu Fuß erreichen. Die Lage ist sehr ruhig, da das Hotel nicht an einer Straße liegt. Unser Zimmer war aber auch nach hinten raus. Vor dem Hotel gibt es zahlreiche Restaurants. Ob man von denen etwas hört wissen wir nicht. Wir haben aber gerne das gute Essen genossen. Im Lokal gleich nebenan bekommt man als Hotelgast sogar 10 %. Das Zimmer hat auch einen Kühlschrank und die Klimaanlage hat gut runtergekühlt. Es war sehr heiß als wir da waren.

Cons:

Die Fugen im Badezimmer sahen nicht so gut aus. Aber alles war sauber.

2026-07-03 • via Nuitee
M
Magnus • couple • se
9
Good!
Pros:

Location near train terminal, clean room, responsive personell. Good breakfast.

Cons:

Beds a bit hard. Area outside hotel is ok with good restaurants but don’t walk to the side.

2026-07-02 • via Nuitee
S
Smyk • solo_traveller • pl
9
2026-07-02 • via Nuitee
N
Natalie • solo_traveller • se
10
Pros:

Bra läge, super nära Central Stasione. Trevlig personal, bra frukost och fräsch!

2026-07-01 • via Nuitee
R
Ryan • solo_traveller • nz
9
Pros:

Great location and very nice staff at the front desk. Very welcoming and helpful. Very close to train station, food and shopping.

2026-07-01 • via Nuitee
M
maurizio • solo_traveller • it
10
Pros:

Ottima posizione x treno e Metro a pochi passi ..

2026-07-01 • via Nuitee
P
Pietro • solo_traveller • it
10
Pros:

La pulizia , ottima , colazione e posizione

2026-06-30 • via Nuitee
C
Costa • solo_traveller • pt
10
Pros:

Spacious room, excellent location and very friendly staff.

2026-06-30 • via Nuitee
B
Blekki • solo_traveller • de
7
2026-06-30 • via Nuitee
A
Attila • couple • hu
3
Gyenge
Pros:

Központi

Cons:

Lift nincs, roppant egyszerű hotel és kaja

2026-06-29 • via Nuitee
C
Cristina • solo_traveller • co
10
Pros:

Todo impecable: excelente cama, el baño muy limpio, la habitación confortable. Volvería sin dudarlo.

2026-06-29 • via Nuitee
F
FO2020 • solo_traveller • gr
9
Pros:

Δωμάτια κ προσωπικό , θέση και ευκολία πρόσβασης

Cons:

Μέτριο πρωινό κ facilities μέτριες

2026-06-29 • via Nuitee
M
Matilde • couple • pt
6
Cons:

The room was close to the breaksfast area and was so much noise at 7am

2026-06-26 • via Nuitee