Hotel Potenza

Hotels
8.1 (1995 reviews)
Piazza Garibaldi 120 , Naples , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Small room sizes
Noise from the street

Categories

Cleanliness
8.26
Generally positive feedback regarding cleanliness, though some minor issues were mentioned.
Service
9.03
Service received high praise, especially the friendliness and helpfulness of the staff.
Location
9.07
Location is frequently commended for its convenience near public transport.
Room Quality
7.82
Rooms were generally comfortable but noted as small for some guests.
Amenities
7.55
Amenities offered were adequate, but some guests mentioned a lack of certain items.
Value for Money
7.51
Value perceived as fair, though breakfast and certain amenities could be improved.
Food and Beverage
7.06
Breakfast options were noted to be limited or lacking in variety.
Overall Experience
8.53
Overall experience was positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:33

Property Description

Prime Location Opposite Central Station
Hotel Potenza in Naples offers the perfect central accommodation with its unbeatable location directly opposite Central Station. Enjoy easy access to train, metro, and bus links, ideal for exploring the city and nearby islands like Ischia and Capri.

Comfortable Rooms with Modern Amenities
Recently refurbished, Hotel Potenza provides comfortable guest rooms with air conditioning and wired internet access. Relax in a cozy environment after a day of sightseeing or business meetings.

Friendly Staff and Special Discounts
The hotel's friendly staff, fluent in English, are dedicated to ensuring a pleasant stay. Take advantage of discounted rates at a nearby restaurant and pizzeria, adding value to your overall experience.

Book your stay at Hotel Potenza now for a memorable Naples getaway!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.1
Based on 1995 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 7.82
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.53
B
Bruna • solo_traveller • it
5
Pros:

La posizione dell'hotel

Cons:

Pulizia stanza scarsa, colazione pessima

2026-06-06 • via Nuitee
M
Maria • solo_traveller • us
5
2026-06-06 • via Nuitee
R
Robert • solo_traveller • gb
8
Nice hotel.
Pros:

Good location for train station.

2026-06-05 • via Nuitee
J
Jeremy • couple • gb
9
Good stop over place whilist travelling
Pros:

Good location and spacious room

Cons:

No fresh fruit for breakfast and no hot water available on the last morning

2026-06-05 • via Nuitee
M
Maria Elena • solo_traveller • it
9
Pros:

Ottima posizione sia per visitare il centro storico sia come appoggio per spostarsi in traghetto sulle isole .
Servizio di reception sempre presente e disponibile.
Ottima colazione. Un punto di riferimento per tornare!

Cons:

Un po rumorose le camere sulla piazza Garibaldi, ma più che altro per la pulizia della piazza all’alba

2026-06-04 • via Nuitee
J
Julie • family_with_children • dk
7
Fint til en enkelt nat i Napoli hvis man som os skal hurtigt og let til lufthavnen
Pros:

Vi overnattede en enkelt nat, og skulle kunne komme let til lufthavnen derfra. Til det formål var hotellet fint. Man kan sikkert let tage toget derfra, men vi tog en taxa, som har en holdeplads lige på den anden side af rundkørslen. receptionen er betjent døgnet rundt og lukkes af/låses i aften- og nattetimerne.

Cons:

Jeg ville ikke anbefale hotellet til rejsende der besøger Napoli som destination. Området omkring stationen er usikkert om aftenen, og der er et godt stykke vej op til den gamle - hyggelige - bydel der fra.
Vi havde desuden ønsket to værelser ved siden af hinanden, men fik det ikke, og oplevede oveni dårlig opførsel fra en af receptionisterne, selvom vi egentlig ikke syntes vi var hverken krævende eller uhøflige gæster. Til sidst var det vores oplevelse, at værelset var lige lovlig hurtigt rengjort - det kunne godt have været gjort grundigere.

2026-06-04 • via Nuitee
M
Maria • solo_traveller • ch
9
2026-06-03 • via Nuitee
G
Giuseppe Gabriel • couple • it
5
2026-06-02 • via Nuitee
K
Karen • solo_traveller • gb
10
Pros:

The room was very clean, modern and spacious. I had a lovely big balcony. The bed was very comfortable and the man at reception (night time) was so lovely and very helpful. I would definitely stay here again.

Cons:

Nothing

2026-06-02 • via Nuitee
M
Meryem • couple • tr
8
2026-06-02 • via Nuitee
T
Tony • solo_traveller • us
10
2026-06-01 • via Nuitee
V
Valentin • solo_traveller • de
4
2026-06-01 • via Nuitee
M
Mark • couple • au
8
2026-05-31 • via Nuitee
J
John • solo_traveller • gb
9
Great place near station
Pros:

Location was perfect. Three minutes walk from Alibus stop. Staff really friendly and helpful when I arrived. Room extremely clean.

2026-05-31 • via Nuitee
L
Luca • solo_traveller • it
4
2026-05-30 • via Nuitee
S
Stefan • couple • at
6
Pros:

The receptionists are very friendly

Cons:

The personal at breakfast were unfriendly: the used loud-speaker of smartphone, they chatted with each other but did not look st guests.

2026-05-30 • via Nuitee
A
Alin • solo_traveller • gb
8
2026-05-30 • via Nuitee
E
Enrico • couple • it
4
Cons:

La colazione non è molto ricca

2026-05-30 • via Nuitee
D
Durán • solo_traveller • uy
10
2026-05-27 • via Nuitee
M
Mohandas • family_with_children • in
9
Enjoyed the stay.
Pros:

Excellent location near the Central Station. Friendly staff.

Cons:

As senior citizens, we would have liked a lift even though it is only one level.

2026-05-27 • via Nuitee