Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Fax/photocopying
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Excellent location
Cons:
Cleanliness issues
Missing amenities like a kettle

Categories

Cleanliness
6.39
Numerous cleanliness issues mentioned, negatively impacting the overall experience.
Service
9.36
Staff is consistently noted as friendly and accommodating.
Location
9.4
Excellent location near the city center and public transportation.
Room Quality
7.35
Some positive mentions of room features, but concerns were raised about maintenance.
Amenities
7.38
Lack of certain amenities like a kettle noted, affecting guest satisfaction.
Value for Money
8.34
Good value for location, but issues with amenities could justify a lower score.
Food and Beverage
7.39
Breakfast received criticism, affecting the overall dining experience.
Overall Experience
8.36
Overall experience positive, but cleanliness and maintenance issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:31

Property Description

Convenient Location near Waterfront
Hotel Bella Capri offers a prime location near Naples' port, perfect for exploring the city and nearby attractions.

Easy Access to Day Trips
With ferries to Capri and Ischia right in front of the hotel, and buses to Pompei, Sorrento, and Amalfi just minutes away, guests can easily embark on exciting day trips.

Charming Views and Amenities
Guests can enjoy balconies with scenic port views, a large terrace overlooking the bay of Naples, and free internet access. The hotel also features a kitchen for convenience and a lounge with entertainment options.

Ready to experience the beauty and convenience of Hotel Bella Capri? Book your stay now!

Important information:

When booking [3] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1567 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
D
Dace solo_traveller lv
9
2026-03-26 via Nuitee
A
Alexander family_with_children it
9
Nice room in good location with helpful staff
Pros:

Nice location near the port, we were offered an upgraded room with a nice bathtub and TV. The room was clean, promptly ready. Check in was very easy and staff was very helpful, they also allowed us to store our luggage with them after check in while we had lunch.

Cons:

None

2026-03-25 via Nuitee
J
Jolanta couple pl
7
Tani hotel w dobrej lokalizacji
Pros:

Przemiły personel, dobra lokalizacja

Cons:

Zapach w pokoju bardzo nieprzyjemny.

2026-03-25 via Nuitee
M
Maria solo_traveller gr
1
2026-03-24 via Nuitee
E
Eli couple bg
9
2026-03-23 via Nuitee
A
Alessandro family_with_children it
8
2026-03-22 via Nuitee
M
Milan family_with_children cz
7
2026-03-22 via Nuitee
K
KatJa0323 family_with_children pl
10
Pros:

W związku z ryzykiem dojazdu do Neapolu po 23 nasz pokoj zostal zmieniony na Mia Siutes Porto z opcją self check-in. Polecam wcześniej ustalić z personelem szczegóły w przypadku nocnych przylotów do Neapolu. Może to wymagać dodatkowej opłaty. Dziękuję Simona za pomoc w stresującej sytuacji!

2026-03-21 via Nuitee
M
Milan family_with_children cz
10
2026-03-19 via Nuitee
V
Valerio family_with_children it
8
2026-03-17 via Nuitee
N
Nogara couple it
7
2026-03-17 via Nuitee
U
Uggeri extended_group it
4
2026-03-16 via Nuitee
C
Claudia solo_traveller it
5
2026-03-16 via Nuitee
S
Salvatore family_with_children it
5
Pros:

Posizione

Cons:

Rumori intensi, vetri non insonorizzati, sembrava di avere in camere le persone che parlavano sul marciapiede sottostante. Eravamo al secondo piano.

2026-03-16 via Nuitee
S
Sachiko family_with_children jp
10
ベッドが
Pros:

清潔、シャワーが快適、ドライヤー有り
駅に近い場所
観光バス停にも近い
ベランダが有る
荷物預けも近い場所に有る

Cons:

到着10:30と伝えてあったのに、到着したらスタッフが居なくて、鍵が掛かって、電話も繋がらず、30分程待った、連絡が付き、スタッフが来たが、不機嫌で荷物預けに5ユーロ請求された、チェックOUT後荷物引き取りにスタッフ居ないと困るので、荷物預かり所に預けた。

2026-03-13 via Nuitee
X
Xhuldina couple it
10
2026-03-11 via Nuitee
G
Giulia couple it
9
Abbiamo soggiornato in questo hotel e nel complesso ci siamo trovati molto bene. La posizione è davvero ottima, comoda p
Pros:

Posizione super top!
A 10 minuti da Pizza del Plebiscito, super comoda.
Staff gentile e disponibile.

Cons:

Cuscini un po’ scomodi e mancanza di corda per la persiana che faceva entrare troppa luce.. la tenda c’era, ma era piccola.
Insonorizzazione della camera assente, e purtroppo la maleducazione delle persone che tornando a ora tarda non erano per niente silenziose.. anzi, non si faceva problemi a fare schiamazzi.

2026-03-10 via Nuitee
M
mirasola couple be
8
2026-03-10 via Nuitee
T
Tony extended_group gb
10
Pros:

Good

2026-03-10 via Nuitee
A
Aanna family_with_children it
1
2026-03-09 via Nuitee