OYO Townhouse New England, London Victoria

Hotels
•
OYO Rooms
7 (2802 reviews)
20 Saint George's Drive, Victoria, SW1V 4BN , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Fire extinguishers
Smoke alarms
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Small room size

Categories

Cleanliness
4.83
Multiple reviews mentioned dirty bathrooms and inadequate cleaning.
Service
8.8
Staff were described as friendly and helpful in several reviews.
Location
9.84
Consistent praise for the hotel's location close to Victoria Station.
Room Quality
5.79
Reviews noted small room sizes and issues with room conditions.
Amenities
6.32
Basic amenities reported, with complaints about lack of tea/coffee facilities.
Value for Money
6.78
Mixed feelings, with some considering it expensive for what was offered.
Food and Beverage
5.83
No breakfast options and no in-room beverage facilities.
Overall Experience
7.8
Overall mixed reviews, with a fair number of positives but significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Convenient Location
Located just 10 minutes' walk from Victoria Rail and Coach Stations, OYO Townhouse New England offers easy access to London's top attractions such as Tate Britain Gallery, Buckingham Palace, and Westminster Abbey.

Comfortable Accommodation
Each room features a cozy Hypnos bed, a TV, and a work desk, providing a comfortable stay for guests. The private bathrooms with showers and available hairdryers ensure a relaxing experience.

Nearby Attractions
Explore the iconic Westminster area, home to the Houses of Parliament and Big Ben, within a 15-minute walk. Additionally, the vibrant theatres and nightlife of the West End are easily accessible via a short Tube ride from Victoria Station.

Experience the best of London at OYO Townhouse New England - book your stay now!

Important information:

The hotel does not accept American Express or Diners cards to guarantee reservations.

Please note the payment must be from the original card, and the cardholder must be present.

If you will arrive late, please email the hotel with your booking number and time of arrival. If you check-in later than 22:00 and do not advise the hotel of this prior to arrival, the hotel will charge a late check-in fee per room, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 2802 reviews
Cleanliness: 4.83
Service: 8.8
Location: 9.84
Room Quality: 5.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.8
G
Greta • couple • it
7
2026-04-03 • via Nuitee
E
ercheel • family_with_children • pl
7
Ciche i spokojne miejsce jako baza wypadowa do zwiedzania miasta.
Pros:

Dobre miejsce wypadowe do zwiedzania miasta i tanie przede wszystkim. Szkoda, że nie ma części socjalnej, przydałaby się choć mała kuchnia, gdzie można podgrzać jedzenie czy zrobić gorącą herbatę. Poza tym, cicho, spokojnie, ciepło i czysto, czego więcej chcieć. Polecam

Cons:

W sumie wszystko dobrze, moje uwagi już opisałem powyżej.

2026-04-03 • via Nuitee
S
susan • family_with_children • gb
4
Pros:

Bed was comfy location good

Cons:

No facilities for making hot drinks and no where nearby to buy them. Wall lights there but not working

2026-04-02 • via Nuitee
M
Mihaela • family_with_children • hr
8
Pros:

Boravak ugodan. Hotel je smješten u mirnoj ulici, udaljen 10-ak min hoda od Victoria stanice. Soba čista, uredna i topla.

2026-04-01 • via Nuitee
Y
yuling • family_with_children • tw
8
2026-03-30 • via Nuitee
C
Castell López • extended_group • es
10
2026-03-29 • via Nuitee
B
Beatriz • couple • es
10
Pros:

El lugar donde está ubicado está genial a 7 minutos de la Victoria Station y es un barrio muy tranquilo. Hay tiendas y sitios para comer a 5 minutos . Además está muy limpio y el personal muy amable

Cons:

Las almohadas son demasiado finas

2026-03-29 • via Nuitee
A
Armando • family_with_children • it
10
Pros:

La posizione era ottima. Il receptionist é molto gentile e presente. Soggiorno ottimo per chi visita.

2026-03-27 • via Nuitee
D
Dennis • solo_traveller • it
7
2026-03-26 • via Nuitee
M
Michał • family_with_children • pl
7
Pros:

Bardzo miły personel i dobra lokalizacja w ok cenie

Cons:

Drzwi są wgl nie wygłuszone i nie raz budziłem się w nocy bo ktoś obok wchodził o 3 w nocy lub rozmawiał na korytarzu podczas powrotu do hotelu

2026-03-25 • via Nuitee
S
Saga • extended_group • is
6
Good location, dirty rooms...
Pros:

The hotel is located near Victoria station, which is great to get around London! There's also a few cafe's and restaurants around, and super markets - which is nice.
The man greeting us was also very kind and welcoming.

Cons:

It's not clean... To mention a few: Sink wouldn't drain, the shower stopped working, loads of dust and dirt, mysterious stains on both walls and pillows. There was also a bunch of holes on the towels that we got for the shower - which is super strange.

Another annoying part is that the walls are very thin - so you'll hear people coming in in the middle of the night, but that might be more of a London thing than for this specific hotel.

2026-03-24 • via Nuitee
G
Giuseppe • couple • it
7
2026-03-23 • via Nuitee
L
Lousa • couple • pt
8
2026-03-23 • via Nuitee
M
Marie-Laure • family_with_children • fr
5
Pros:

J'ai bien aimé l'emplacement, le fait qu il y ait un ascenseur,bonne literie

Cons:

La propreté ,ampoules hs,,pas de cafetière, l accueil moyen,mauvaise isolation ,pas de double vitrage ,mobilier ancien ,balai de toilette sale,sèche cheveux hs

2026-03-22 • via Nuitee
C
Carmine • couple • it
10
2026-03-22 • via Nuitee
L
Laura • couple • hu
5
Összességében nem szívesen tartózkodtunk ott, de arra jó volt, hogy aludjunk.
Pros:

Elhelyezkedése biztonságos, szép környezetben van. A szemelyzet kedves, segítőkész.

Cons:

Igénytelen volt, piszkos, a wc deszka el volt törve, zuhanyozni nem lehetett normálisan mert nem volt víznyomás.

2026-03-22 • via Nuitee
M
Michele • family_with_children • it
8
Consigliato, ottimo rapporto qualità prezzo
Pros:

Il rapporto qualità prezzo e la zona

Cons:

Un po' lontano dalla metro e la stanza un po' troppo piccola

2026-03-21 • via Nuitee
A
Andrea • couple • it
7
2026-03-21 • via Nuitee
K
Karol • couple • pl
8
2026-03-20 • via Nuitee
M
Michał • couple • pl
10
2026-03-20 • via Nuitee