OYO Townhouse New England, London Victoria

Hotels
•
OYO Rooms
7 (2825 reviews)
20 Saint George's Drive, Victoria, SW1V 4BN , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Fire extinguishers
Smoke alarms
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Small room size

Categories

Cleanliness
4.83
Multiple reviews mentioned dirty bathrooms and inadequate cleaning.
Service
8.8
Staff were described as friendly and helpful in several reviews.
Location
9.84
Consistent praise for the hotel's location close to Victoria Station.
Room Quality
5.79
Reviews noted small room sizes and issues with room conditions.
Amenities
6.32
Basic amenities reported, with complaints about lack of tea/coffee facilities.
Value for Money
6.78
Mixed feelings, with some considering it expensive for what was offered.
Food and Beverage
5.83
No breakfast options and no in-room beverage facilities.
Overall Experience
7.8
Overall mixed reviews, with a fair number of positives but significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Convenient Location
Located just 10 minutes' walk from Victoria Rail and Coach Stations, OYO Townhouse New England offers easy access to London's top attractions such as Tate Britain Gallery, Buckingham Palace, and Westminster Abbey.

Comfortable Accommodation
Each room features a cozy Hypnos bed, a TV, and a work desk, providing a comfortable stay for guests. The private bathrooms with showers and available hairdryers ensure a relaxing experience.

Nearby Attractions
Explore the iconic Westminster area, home to the Houses of Parliament and Big Ben, within a 15-minute walk. Additionally, the vibrant theatres and nightlife of the West End are easily accessible via a short Tube ride from Victoria Station.

Experience the best of London at OYO Townhouse New England - book your stay now!

Important information:

The hotel does not accept American Express or Diners cards to guarantee reservations.

Please note the payment must be from the original card, and the cardholder must be present.

If you will arrive late, please email the hotel with your booking number and time of arrival. If you check-in later than 22:00 and do not advise the hotel of this prior to arrival, the hotel will charge a late check-in fee per room, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 2825 reviews
Cleanliness: 4.83
Service: 8.8
Location: 9.84
Room Quality: 5.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.8
F
frederic • couple • fr
5
Mitigé du fait du manque d'entretien
Pros:

Hôtel très bien placé, accès facile depuis Victoria.

Cons:

Même si l'hôtel est propre, l'entretien laissent à désirer. À l'arrivée : fuite dans la salle de bains, rideau en lambeaux et radiateur rouillé. On nous a changé de chambre sans difficulté mais, hormis la fuite, je fais les mêmes constats sur la seconde chambre : rideaux en lambeaux et radiateur rouillé.

Je le redis, ce n'est pas un problème de propreté mais d'entretien.

2026-05-16 • via Nuitee
G
Ghislain • extended_group • fr
6
2026-05-16 • via Nuitee
T
Toby • couple • gb
7
Great location, comfy beds
Pros:

Great location for victoria train station

Cons:

Check-in took a while as we had to wait at the front desk for staff to come and see us

2026-05-15 • via Nuitee
T
Titelle • solo_traveller • be
7
2026-05-08 • via Nuitee
J
Jared • solo_traveller • au
3
Not 3 stars.
Pros:

Location

Cons:

Being advised we had a early check-in via email 2 days before we flew in to London, only to be told when we got there that wasn't the case. Not happy after a 13 hr flight. Staff didn't even bother trying to rush though the room clean so we could check in. Hotel is not 3 star. 1 star at best. Photos are very old. I have stayed in better backpackers.

2026-05-05 • via Nuitee
E
Eoin • extended_group • ie
1
Avoid unless desperate
Pros:

Location only.

Cons:

Terribly maintained. Holes in walls, bedding and towels in room.
Reception area and bedrooms were not clean.

2026-04-30 • via Nuitee
M
Mateusz • solo_traveller • pl
6
Pros:

Cena do jakosci

Cons:

Za tą cene to ok.

2026-04-27 • via Nuitee
P
Pedro • couple • es
9
2026-04-26 • via Nuitee
L
LYDIA • solo_traveller • es
7
2026-04-26 • via Nuitee
P
PAULINA • solo_traveller • pl
10
Pros:

Położenie lokalu bardzo dobre, blisko do centrum; bardzo czysto.

Cons:

Brak czajnika

2026-04-24 • via Nuitee
A
Antonio • couple • it
4
2026-04-24 • via Nuitee
A
Angelica • couple • it
8
2026-04-23 • via Nuitee
M
Montejano • extended_group • es
8
Muy bueno
Pros:

La ubicación era perfecta

Cons:

Estaba todo bien

2026-04-20 • via Nuitee
S
Simona • couple • it
10
Pros:

Tutto soprattutto la posizione strategica vicino a tutti i luoghi di interesse londinesi

2026-04-19 • via Nuitee
A
Alexandre • solo_traveller • fr
7
Emplacement tres bien mais salle de bain pas terrible
Pros:

L’acceuil

Cons:

L’espace douche avec un radiateur tout rouillé

2026-04-17 • via Nuitee
C
Claudine • solo_traveller • fr
9
Pros:

L'emplacement super, le personnel à l'écoute et le confort de la literie

2026-04-17 • via Nuitee
E
esposito • solo_traveller • it
10
Pros:

Posto tranquillo, personale gentile e cordiale, ottima la posizione per spostarsi, a pochi passi dal centro, Siamo rimaste molto soddisfatte e abbiamo deciso di ritornarci al più presto 💯

2026-04-14 • via Nuitee
L
Linda • couple • us
10
Loved it
Pros:

Very convenient location. Walked from Victoria Coach Station.

Cons:

Nothing

2026-04-14 • via Nuitee
S
Satoko • family_with_children • be
6
短期の滞在にはオススメ！よくないところもあるが快適に過ごせます！
Pros:

リッチがよかった！夜も静かで良かった！

Cons:

シャワーが止まる！出なくなる。
ドライヤーはつかない！

2026-04-13 • via Nuitee
J
Jenny • extended_group • us
9
2026-04-11 • via Nuitee