Abalu Boutique & Design Hotel

Hotels
Abalu Hoteles
7.4 (56 reviews)
Calle Pez, 19, Madrid, Madrid, 28004 , Madrid , ES

Pets allowed

Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Beautifully designed hotel
Pet friendly
Cons:
Overpriced for what it was

Categories

Cleanliness
8.23
Specific sentiment from text, with a mention of a nice and clean room.
Service
8.5
Friendly, helpful staff as mentioned in the reviews.
Location
8.44
Popular attractions within walking distance as highlighted in the reviews.
Room Quality
6.69
Rooms were quirky and well presented, though there were issues with the spa facilities.
Amenities
7.72
Complimentary snacks and doggy bag contributed to positive experiences.
Value for Money
6.18
Considered a bit overpriced for what it was, as noted in the reviews.
Food and Beverage
7.73
Good breakfast was mentioned positively in the reviews.
Overall Experience
7.3
General satisfaction with the hotel experience as reflected in overall reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:18

Property Description

Experience the enchanting allure of Madrid at the Abalu Boutique & Design Hotel, your sanctuary in the heart of the city.

Unwind in Luxury
Indulge in our full-service spa, offering rejuvenating massages, body treatments, and facials. After pampering yourself, relax in the hot tub or explore the city with our rental bicycles.

Culinary Delights Await
Savor culinary delights at our on-site restaurant or enjoy a cozy coffee at our café. With 24-hour room service and two vibrant bars, your taste buds will be treated to a delightful journey at any hour.

Business Meets Comfort
Whether hosting an event or catching up on work, our 24-hour business center and versatile conference spaces cater to your needs. After a busy day, retreat to your air-conditioned room, featuring plush Tempur-Pedic beds and Smart televisions.

Book your stay at Abalu Boutique & Design Hotel today and immerse yourself in a world of comfort and style!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 56 reviews
Cleanliness: 8.23
Service: 8.5
Location: 8.44
Room Quality: 6.69
Amenities: 7.72
Value for Money: 6.18
Food and Beverage: 7.73
Overall Experience: 7.3
A
Amelia family
10
Pros:

Staying at this hotel was like living in a work of art. What a beautifully designed hotel! Pet friendly and friendly, helpful staff. Complimentary snacks and doggy bag. Popular attractions within walking distance.

2025-07-22 via Nuitee
D
Daniel partner
8
Pros:

The hotel was nice and was in a good location, but probably a bit overpriced for what it was. Stayed in 2 different spa suits and neither could be used as a spa. The rooms were quirky and well presented.

2025-07-15 via Nuitee
A
Ajay Shalendradath
10
Pros:

Everything.. From a warm welcome to nice and clean room to good breakfast to a very very very nice hotel in de middle of the centre.

2025-06-19 via Nuitee
T
Torbjörn
8
Pros:

There's been a lot of effort put in to designing this hotel and the job is done nicely. But some things just doesn't work. There's some kind of advanced shower with lots of buttons and shower heads, but no instructions and finally I only managed to get water out of the handheld shower head. There was a very nice mood light surrounding the bed, but nowhere to turn it off, and finally I had to pull the plugs out of the sockets to turn the lights off. The one electrical socket availible to charge my phone didn't work, so it was a good thing I needed to pull out plugs to turn the lights out. According to the hotels .com info there is supposed to be a jacuzzi and spa, but that doesn't seem to be the case. The jacuzzis are in certain rooms, and not available for everyone, perhaps there's a treatment room, but when I asked about the hotel amenities this wasn't something they told me about. Apart from all this my room was spacious enough even though I had opted for one of the small ones, everything was clean and nicely furbished with a modern look and feel.

2025-05-30 via Nuitee
M
Marlene
10
Pros:

The breakfast it is very good it is a mediterráneas style and the lady in charge is very friendly and nice loves to help you and it is a very friendly and familiar atmosphere

2025-05-22 via Nuitee
C
Cesar partner
8
Pros:

Todo ok

2025-04-23 via Nuitee
C
Cesar
8
Pros:

Servicio de personal: muy amable

2025-04-15 via Nuitee
A
Armando Aguiar family
8
Pros:

O que apresenta na publicidade não condiz com a realidade.

2024-11-24 via Nuitee
N
Nathan
4
Pros:

.

2024-10-09 via Nuitee
E
Engy
10
Pros:

Excellent

2024-08-19 via Nuitee
P
Patrick
2
Pros:

Price and quality don’t match at all

2023-12-09 via Nuitee
M
Marilyn
6
Disappointing
Pros:

Clearly still having a lot of work done on improvements which was disappointing. The quality of the rooms, bathrooms was poor. Our toilet door consisted of an unpainted sheet of hardboard with a handle screwed onto it which you couldn't close anyway.

2023-05-19 via Nuitee
Y
Yaiza
6
Great staff and location - room not so great
Pros:

Super nice staff, very friendly and helpful. And the location is perfect.
But our room was smelly, and there was a machine next to it continuously making a lot of noise, so opening the windows to refresh the atmosphere was not an option.
Also, we had booked a room for three guests but were informed that a supplement was required in order to install a third bed. Not a big deal, but not nice.

2023-04-10 via Nuitee
M
MARIA family
10
Pros:

Muy agradable y buena ubicacion

2023-03-01 via Nuitee
D
Diana family
10
Pros:

Excelente ubicacion, el personal muy amigable, dormitorios muy bien decorados solo le falta un mini bar para ser perfecto.

2022-10-15 via Nuitee
R
Ruben
4
Pros:

Xxx

2022-10-09 via Nuitee
U
Uwe
10
Pros:

Wunderschönes Zimmer. Alles perfekt

2022-07-09 via Nuitee
J
Joanna family
8
Pros:

The hotel and my room were beautifully designed. A marvel for the eyes! There was even a bath in my room. However the TV did not work nor the projector. ( I had hoped to watch a movie). Shower could also have been cleaned a little more thoroughly (hair in one corner). The staff was generally nice but my room was not ready at 3 pm —which is already a late check in — and there was a bit of a wait. No big deal in the best of times — but I was tired after an international trip. Room for improvement!

2021-10-06 via Nuitee
M
María de los Ángeles
8
Pros:

El hotel es una pasada. Por poner un par de peros, el agua del jacuzzi no salía muy caliente y el sofá algo incómodo porque te escurrias.

2021-01-24 via Nuitee
D
David
8
Muy contento
Pros:

La habitación era tal cual se veía en las fotos, estaba todo muy limpio y el jacuzzi era grande y funcionaba bien. Muy buena estancia, el hombre de la entrada super simpático y atento.

2020-12-21 via Nuitee