Hotel Benidorm East by Pierre & Vacances

Hotels
•
Pierre & Vacances Hôtel
7.3 (2480 reviews)
Calle Oslo 2 , Benidorm , es

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location with free shuttle
Cons:
Cleanliness issues
Maintenance problems
Rude front desk staff

Categories

Cleanliness
6.3
Rooms had issues with cleanliness and maintenance, including odors and kitchen smells.
Service
8.3
Overall service was good; however, front desk staff were rude, which negatively impacted the experience.
Location
7.8
Convenient location with nearby beach and access to free shuttle services.
Room Quality
5.8
Rooms were in poor condition with maintenance issues, affecting the overall comfort.
Amenities
7.3
Indoor pool and gym were nice, though there were some amenities like the sauna out of service.
Value for Money
8.8
The hotel offered good value, especially with services like the free bus and variety of food.
Food and Beverage
7.3
Buffet variety was good, but quality could be improved.
Overall Experience
6.8
Mixed experiences; while there were positives, issues with the rooms and service detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:19

Property Description

Luxurious Amenities and Renovated Spaces

Hotel Benidorm East by Pierre & Vacances offers a delightful stay with its indoor and outdoor pools, fitness center, and evening entertainment. The recently renovated 4-star property also features a sauna for adult guests, while children can have fun at the outdoor playground.

Convenient Services for Families and Pet Owners

Families with young children can request a baby kit with a cot and high chair. Pet owners can bring along their furry friends for a fee, with small pets under 10 kg allowed. Additionally, a free shuttle bus to the beach operates during the summer season.

Important Information and Policies

Guests should note that drinks are not included in full board and half board bookings. For group bookings or specific requests, different policies may apply. The property also pre-authorizes credit cards and requires matching guest names for payment security.

Book now for an unforgettable stay at Hotel Benidorm East by Pierre & Vacances!

Important information:

RECEPTION 24h

SERVICES:

A baby kit suitable for children under 2 years and weighing less than 15 kg, is available on request. The kit includes a cot with 1 bed sheet and a high chair for infants aged from 6 months old. Extra charges applied (from 33€).

When traveling with pets, please note that an extra charge applies: 15 EUR per pet and per day Please note that pets weighing less than 10 kg are allowed. (1 pet per room).

Daily cleaning. Bed and towel linen changed every 4 days.

OTHER:

When booking full board and half board, please note that drinks are not included.

Please note that the service charge applies to all bookings and it is not refundable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Credit card holder must match guest name. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 9 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 2480 reviews
Cleanliness: 6.3
Service: 8.3
Location: 7.8
Room Quality: 5.8
Amenities: 7.3
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 6.8
M
Montgomery • solo_traveller • gb
3
2026-04-17 • via Nuitee
J
john • solo_traveller • es
4
2026-04-17 • via Nuitee
• couple • de
10
2026-04-17 • via Nuitee
C
Chelsie • couple • gb
7
Pros:

Reception nice and bar area

Cons:

How far out it is

2026-04-17 • via Nuitee
J
Josep • solo_traveller • es
6
2026-04-16 • via Nuitee
B
Bruno • solo_traveller • fr
9
Pros:

Tous sauf les repas

Cons:

Les repas on ce croyait à la cantine

2026-04-15 • via Nuitee
S
Signes Escuriet • family_with_children • es
8
UNA DE CAL DOS DE ARENA
Pros:

El buffet es bastante abundante pero no varían demasiado. Sabroso.
Todas las habitaciones tienen terraza.
Vistas muy buenas.

Cons:

Sobretodo en las habitaciones hace mucho calor ya sea invierno o verano(somos clientes habituales) y no quieren activar el aire acondicionado.
Afluencia de clientes jóvenes de habla inglesa que no dejan descansar, causando disturbios por la noche.
Durante el día, la música en la piscina está a demasiado volumen.

2026-04-14 • via Nuitee
S
Salim • solo_traveller • es
10
2026-04-12 • via Nuitee
S
Sandra Silva • couple • pt
7
Agradável
Pros:

Zonas comuns amplas e limpas, nao fui á piscina mas é grande e agradável.
Autocarro de 10 em 10 minutos para levar / trazer as pessoas para a praia.

Cons:

Da cama colchão muito mole e muito insegura "fraca" pouca variedade na alimentação, não poder estacionar ou pagar para estacionar. Não gostei da localização fica num alto e dificilmente as pessoas se conseguem deslocar a pé.

2026-04-11 • via Nuitee
A
Anne • solo_traveller • ie
9
I had a really lovely time.i would highly recommend
Pros:

Close to town centre.free shuttle bus.clean,comfortable.friendly staff

Cons:

Big hill up to it

2026-04-11 • via Nuitee
M
Marc • couple • fr
6
Correct mais bruyant
Pros:

Très bon petit déjeuner. Personnel accueillant. Mais hôtel bruyant surtout en soirée.

Cons:

Les ascenseurs sont trop longs. Et surtout pas de place de parking dans l'hôtel. On a dû payer 15 euros pour 1 nuit. C'est exagéré

2026-04-09 • via Nuitee
A
Anadana1973 • couple • es
4
No iré mas
Pros:

La piscina

Cons:

Ni la comida, ni la limpieza ni la ubicación ni las camas

2026-04-09 • via Nuitee
S
Salim • solo_traveller • es
10
2026-04-09 • via Nuitee
T
Thomas • couple • ie
5
Pros:

Clean hotel, bar food was ok, buses to the beach were convenient, indoor pool

Cons:

Long walk up the hill to the hotel if the buses were finished, outdoor pool was closed

2026-04-08 • via Nuitee
R
Renzo • couple • es
6
2026-04-08 • via Nuitee
R
Rebecca • couple • it
9
soddisfatti
Pros:

della struttura mi è piaciuto i servizi inclusi come le piscine il negozietto che c’è subito appena arrivi che fa parte dell’hotel molto utile perché ha dai suvenir a cose molto utile nel caso ti servisse qualcosa é molto fornito io fumatrice ho apprezzato la macchinetta delle sigarette all’interno lo staff gentilissimo , io sapendo la lingua mi sono trovata molto bene essendo una città che prevale di inglesi anche con l’inglese ho notato che sono veramente bravi , gentili disponibili

Cons:

questo è un puro parere personale , non ci è piaciuto il buffet , ovviamente pagando 16€ con acqua inclusa non si può pretendere però non ci è piaciuto tanto il cibo ( avevamo la colazione inclusa) dove per quella ci siamo trovati bene , abbiamo provato sia pranzo che cena e lì un po meno però alla fine essendoci varia scelta é per tutti i gusti

2026-04-08 • via Nuitee
U
Uribe • couple • es
10
Pros:

Todo

2026-04-07 • via Nuitee
A
Alba Elena • extended_group • es
6
Pros:

Las camas eran comodas

Cons:

Es antiguo y le falta un lavado de cara

2026-04-06 • via Nuitee
L
Luis • couple • ad
1
Si quieres descansar, no cojas ese hotel, imposible dormir.
Cons:

Es imposible dormir, las paredes son papel, los adolescentes en las habitaciones de al lado haciendo after party a las 5 de madrugada. Pésima limpieza, esta todo podrido, puertas muebles etc.. El parking, he pagado 15€, es un parking en la calle exterior y no he podido abrir las puertas, he salido por el maletero. Vergüenza

2026-04-06 • via Nuitee
R
ROCIO • family_with_children • es
8
2026-04-05 • via Nuitee