Hotel Benidorm East by Pierre & Vacances

Hotels
•
Pierre & Vacances Hôtel
7.3 (2826 reviews)
Calle Oslo 2 , Benidorm , ES
+34 965 85 04 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location with free shuttle
Cons:
Cleanliness issues
Maintenance problems
Rude front desk staff

Categories

Cleanliness
6.3
Rooms had issues with cleanliness and maintenance, including odors and kitchen smells.
Service
8.3
Overall service was good; however, front desk staff were rude, which negatively impacted the experience.
Location
7.8
Convenient location with nearby beach and access to free shuttle services.
Room Quality
5.8
Rooms were in poor condition with maintenance issues, affecting the overall comfort.
Amenities
7.3
Indoor pool and gym were nice, though there were some amenities like the sauna out of service.
Value for Money
8.8
The hotel offered good value, especially with services like the free bus and variety of food.
Food and Beverage
7.3
Buffet variety was good, but quality could be improved.
Overall Experience
6.8
Mixed experiences; while there were positives, issues with the rooms and service detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:19

Property Description

Luxurious Amenities and Renovated Spaces

Hotel Benidorm East by Pierre & Vacances offers a delightful stay with its indoor and outdoor pools, fitness center, and evening entertainment. The recently renovated 4-star property also features a sauna for adult guests, while children can have fun at the outdoor playground.

Convenient Services for Families and Pet Owners

Families with young children can request a baby kit with a cot and high chair. Pet owners can bring along their furry friends for a fee, with small pets under 10 kg allowed. Additionally, a free shuttle bus to the beach operates during the summer season.

Important Information and Policies

Guests should note that drinks are not included in full board and half board bookings. For group bookings or specific requests, different policies may apply. The property also pre-authorizes credit cards and requires matching guest names for payment security.

Book now for an unforgettable stay at Hotel Benidorm East by Pierre & Vacances!

Important information:

RECEPTION 24h

SERVICES:

A baby kit suitable for children under 2 years and weighing less than 15 kg, is available on request. The kit includes a cot with 1 bed sheet and a high chair for infants aged from 6 months old. Extra charges applied (from 33€).

When travelling with pets, please note that an extra charge applies: 15 EUR per pet and per day Please note that pets weighing less than 10 kg are allowed. (1 pet per room).

Daily cleaning. Bed and towel linen changed every 4 days.

OTHER:

When booking full board and half board, please note that drinks are not included.

Please note that the service charge applies to all bookings and it is not refundable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Credit card holder must match guest name. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

To check in, it is mandatory to present a valid, physical official identity document, such as a passport or an official national identity card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

7.3
Based on 2826 reviews
Cleanliness: 6.3
Service: 8.3
Location: 7.8
Room Quality: 5.8
Amenities: 7.3
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 6.8
A
Adrian • extended_group • gb
8
2026-10-31 • via Nuitee
R
Rochelle • couple • gb
8
Perfect for a short stay
Pros:

Clean and tidy, hotel staff were lovely and the views were amazing. Perfect for 4 nights away with my daughter.

Cons:

It is up a steep hill but only 10 mins from the beach and they do have a free shuttle bus to and from the beach.

2026-10-29 • via Nuitee
G
Gemma • couple • gb
8
2026-10-29 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-10-29 • via Nuitee
G
Gemma • solo_traveller • gb
8
Comfortable stay
Pros:

Good clean hotel.

Cons:

Up a hill but you can get a shuttle. Entertainment on too late

2026-10-29 • via Nuitee
M
MANEL5244 • couple • es
10
2026-10-29 • via Nuitee
F
Flavia • couple • it
10
Pros:

Me gustó mucho la comida y el trato amable en general.

Cons:

La piscina cubierta tenía agua fria

2026-10-28 • via Nuitee
A
astor • couple • es
9
2026-10-26 • via Nuitee
T
Timothy • couple • es
7
Good value accommodation
Pros:

The hotel is clean, staff work very hard. The rooms are basic, but funcional. The canteen provides a variety of hot and cold breakfast items. Self serve Coffee machines were nice too. Lots of sweet, cakes options.

Cons:

Herbal teas in the bedroom, but no coffee is strange. The prices of drinks is abnormally high €7.90 for two sparkling waters. Even a small bottle of water from the vending machine was €2.70. Mixer €10:50
Ordered a couple of pizzas at 15.50€ each it's the same price as nearby pizza restaurants for a fresh made pizza, but these were like to 3€ supermarket type and had very little flavour.

2026-10-26 • via Nuitee
K
Kai • solo_traveller • gb
9
2026-10-26 • via Nuitee
A
Andrew • family_with_children • gb
10
Great hotel and very nice comfortable rooms and nice staff. Highly recommend
Pros:

Everything

Cons:

Had to pay high prices to park a car

2026-10-26 • via Nuitee
A
Arianna • extended_group • es
10
2026-10-24 • via Nuitee
A
Angela • couple • ie
6
Pros:

Staff and shuttle bus

Cons:

No view no air con an small room

2026-10-23 • via Nuitee
M
miguel • couple • es
7
2026-10-22 • via Nuitee
C
Colette • couple • fr
8
Pros:

Le personnel est très sympathique et à l'écoute. L'établissement est très bien entretenu et propre. La chambre et la salle de bain sont spacieuses. En demi pension pendant une semaine, le buffet était correct et varié. Et c'était très sympa de se prélasser au bord de la piscine ou de la terrasse avec les supers cocktails des deux bars.

Cons:

Nous n'avons pas aimé avoir deux petits lits l'un contre l'autre au lieu d'un grand lit.

2026-10-21 • via Nuitee
S
Sergiy • family_with_children • pt
10
2026-10-20 • via Nuitee
T
Turner • solo_traveller • gb
10
2026-10-20 • via Nuitee
D
Donald • solo_traveller • es
9
Pros:

Lovely pool area

Cons:

The lifts were slow and small

2026-10-20 • via Nuitee
K
Kivachuk • couple • sk
10
2026-10-19 • via Nuitee
T
Tommi • couple • fi
4
Huonettamme ei imuroitu kertaakaan viikon aikana, pyyhkeet kyllä vaihdettiin. Myöskään lakanoita ei vaihdettu vaikka sän
Pros:

Hyvä sijainti, ilmastointi

Cons:

Palvelu, yleinen ilme, siisteys, asiakaspalvelu.

2026-10-19 • via Nuitee