Hotel Benidorm East by Pierre & Vacances

Hotels
•
Pierre & Vacances Hôtel
7.3 (2661 reviews)
Calle Oslo 2 , Benidorm , es

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location with free shuttle
Cons:
Cleanliness issues
Maintenance problems
Rude front desk staff

Categories

Cleanliness
6.3
Rooms had issues with cleanliness and maintenance, including odors and kitchen smells.
Service
8.3
Overall service was good; however, front desk staff were rude, which negatively impacted the experience.
Location
7.8
Convenient location with nearby beach and access to free shuttle services.
Room Quality
5.8
Rooms were in poor condition with maintenance issues, affecting the overall comfort.
Amenities
7.3
Indoor pool and gym were nice, though there were some amenities like the sauna out of service.
Value for Money
8.8
The hotel offered good value, especially with services like the free bus and variety of food.
Food and Beverage
7.3
Buffet variety was good, but quality could be improved.
Overall Experience
6.8
Mixed experiences; while there were positives, issues with the rooms and service detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:19

Property Description

Luxurious Amenities and Renovated Spaces

Hotel Benidorm East by Pierre & Vacances offers a delightful stay with its indoor and outdoor pools, fitness center, and evening entertainment. The recently renovated 4-star property also features a sauna for adult guests, while children can have fun at the outdoor playground.

Convenient Services for Families and Pet Owners

Families with young children can request a baby kit with a cot and high chair. Pet owners can bring along their furry friends for a fee, with small pets under 10 kg allowed. Additionally, a free shuttle bus to the beach operates during the summer season.

Important Information and Policies

Guests should note that drinks are not included in full board and half board bookings. For group bookings or specific requests, different policies may apply. The property also pre-authorizes credit cards and requires matching guest names for payment security.

Book now for an unforgettable stay at Hotel Benidorm East by Pierre & Vacances!

Important information:

RECEPTION 24h

SERVICES:

A baby kit suitable for children under 2 years and weighing less than 15 kg, is available on request. The kit includes a cot with 1 bed sheet and a high chair for infants aged from 6 months old. Extra charges applied (from 33€).

When travelling with pets, please note that an extra charge applies: 15 EUR per pet and per day Please note that pets weighing less than 10 kg are allowed. (1 pet per room).

Daily cleaning. Bed and towel linen changed every 4 days.

OTHER:

When booking full board and half board, please note that drinks are not included.

Please note that the service charge applies to all bookings and it is not refundable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Credit card holder must match guest name. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

To check in, it is mandatory to present a valid, physical official identity document, such as a passport or an official national identity card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 9 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 2661 reviews
Cleanliness: 6.3
Service: 8.3
Location: 7.8
Room Quality: 5.8
Amenities: 7.3
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 6.8
R
Rocio Stefani • couple • es
10
2026-06-27 • via Nuitee
D
Deborah • couple • gb
10
Very relaxing and a very good standard
Pros:

Very clean and staff lovely

Cons:

Nothing

2026-06-26 • via Nuitee
J
Jack • extended_group • gb
7
2026-06-25 • via Nuitee
O
OLEKSANDR • couple • es
7
2026-06-25 • via Nuitee
D
Dias • solo_traveller • pt
1
Pros:

Nada

Cons:

Tudo

2026-06-24 • via Nuitee
S
Silvia • solo_traveller • es
9
2026-06-20 • via Nuitee
S
Sonia • solo_traveller • es
9
2026-06-19 • via Nuitee
E
Ellen • couple • gb
8
A really nice stay all round
Pros:

It was a really nice hotel , pool was lovely too

Cons:

There wasn’t anything that I didn’t like

2026-06-18 • via Nuitee
C
Carol • couple • be
8
2026-06-18 • via Nuitee
J
Joseph • solo_traveller • gb
10
2026-06-18 • via Nuitee
L
Lorraine • extended_group • ie
7
2026-06-15 • via Nuitee
C
Craus • solo_traveller • es
10
2026-06-13 • via Nuitee
R
Réka • couple • hu
9
2026-06-11 • via Nuitee
F
Francisco • couple • es
1
Pésima, 0 recomendable
Pros:

No el alojamiento es pésimo y la gente que lo trabaja más aún

Cons:

Todo la comida es una basura y no es lo q se ve en fotos, me dieron una habitación que no era la q yo había reservado y encima protestando me dijieron que las protestas a booking q con ellos no habia contratado nada

2026-06-10 • via Nuitee
K
KEVIN • extended_group • gb
9
very pleased, better than expected.
Pros:

Great choice at breakfast. Room claen and ample

2026-06-10 • via Nuitee
R
Radosław • couple • pl
7
Ogólnie polecam
Pros:

Miła obsługa

Cons:

Było brudno, jedzenie nie dobre

2026-06-09 • via Nuitee
S
Steven • solo_traveller • gb
6
Pros:

Nice hotel. Breakfast excellent value.

Cons:

Air-conditioning in room 320 useless.

2026-06-07 • via Nuitee
J
JACINTO • solo_traveller • es
9
Vacaciones en el "extranjero"
Cons:

Las vacaciones de borrachera, de muchos usuarios del hotel

2026-06-07 • via Nuitee
R
Rebecca • solo_traveller • gb
8
2026-06-07 • via Nuitee
I
Inis Leahy • couple • ie
7
2026-06-05 • via Nuitee