Il Mercante Di Venezia Hotel

Clean room and comfortable bed

The property was clean and the staff were grest. Within a 5 min walk to train station and a 10 min walm from bus stop as flew in fro..paris to venice airport and took the bus from the airport. Tickets for the bus are available at a ticket wicket as you exit the airport. A lovely hotel and convenient.

The room we stayed in was very run down with many items in disrepair or broken. Our door lead onto the kitchen area so we were woken early each morning by the staff preparing. The staff were mainly very friendly and helpful.

Clean room,good breakfast.Everyone was so kind.
Fabiola and the night desk clerk were so helpful.A wonderful stay! Thank you.

It was very convenient to the train. It had many things close to it. It was very reasonably priced.

I was on the ground floor room that faces the street. It can be a little noisy at times because people walk along the narrow street. Ok for a quick stay - location is wonderfully close to Venezia St Lucia station. Staff were friendly and helpful.

Very close to main train station in Venice. Easy walk. Quaint little hotel with garden courtyard. Old style key locks. Bed and room was comfortable.

The staff is super friendly, the location is great, but the room we had on the 1st floor is outdated, had ants on the floor, and was right next to the kitchen that was used for breakfast. So we were waken up at 7am with noise of microwave, dishwasher and banging of dishes,

Old building, but nice. Lots of charm and character. The walls of our room were covered in fabric (thought it was wallpaper lol) Our room came with a cute little balcony with a table and two chairs. Shower was a hand held, so a little tricky to wash hair while water was running. Water pressure was great! Hair dryer was bizarre wall-mounted thing from the 80’s? Wasn’t sure how to work it/get the air hotter so not great if you needed it to style your hair. No bathroom fan, but there is a window in the bathroom to let out steam. The a/c unit blew warm air when turned to cool, so didn’t use, but there were plenty of windows to open and get a breeze to cool down room (in April so not crazy hot out anyway). Breakfast was nice.

Charming place, we stayed one night and it was perfect for it.
The front desk suggested a restaurant was incredible the food was one of the best we had during our Italian tour.

Chosen primarily for the location, the hotel is well placed and easy to find. Breakfast was great. The room on the ground floor was firectly at street level which was very noisy from about 0530 with trolleys, suitcases etc being dragged directly outside your exterior facing door. Rooms were OK but the shower in the bathroom had no door so you had to be careful not to soak everything. Would stay again but only for a short period.

The location was great and the staff was very friendly and accommodating. The room was too hot even putting the fan on high. And the street below due to alley way and cobblestones made it noisy throughout the night/early morning.

Excelente servicio de todo el Staff, en especial de Fabiola que nos dio un excelente trato desde meses antes de nuestra llegada atendiendo amablemente mis correos electrónicos , durante nuestra estadía fue siempre muy amable y atenta, merece un reconocimiento de parte de sus jefes, un saludo!!

Esta genial el desayuno

Localização excelente! Porém o hotel tem acesso meio esquisito e o quarto apertado e com cheiro de mofo! Café da manhã simples, mas gostoso!

The place feels nostalgic.

Practically NO wifi at all. Even regular phone signal did not work. The front desk staff was unhelpful in extending the check out time by 10 minutes
There was mould in the bathroom. The room had a musty smell

Lovely location but our shower went cold rapidly repeatedly.

Great location. Friendly staff. Comfortable and clean and very pretty.

My room was tiny, could hardly move around inside. The A/C leaked, water floating all over on the ground. No sound isolation at all, I could hear people talking/walking by outside at night. Fortunately, I only stayed one night and had to leave for the airport early the next morning. Good location though.