Crestfield Hotel

Hotels
8 (6957 reviews)
2-4 Crestfield Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No breakfast
Small rooms

Categories

Cleanliness
7.58
Many reviews mention cleanliness positively, but cleanliness issues were also raised, particularly regarding the hot water problem.
Service
9.05
Service received both positive and mixed feedback, with staff noted for their friendliness, but some inconsistency in handling issues.
Location
9.59
Consistently praised across multiple reviews for being centrally located and convenient.
Room Quality
7.04
Rooms were reported as small and some had significant issues, while others described them as adequate but old-fashioned.
Amenities
8.07
Basic amenities are provided, though the lack of breakfast was noted negatively.
Value for Money
8.53
Mentioned positively for the price point in relation to the location, but some inconsistencies in room quality were noted.
Food and Beverage
5.58
Lack of breakfast is a considerable downside for several guests, affecting overall satisfaction.
Overall Experience
8.55
Despite some drawbacks, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:02

Property Description

Convenient Location
Located in central London, just steps away from King's Cross and St Pancras stations, the Crestfield Hotel offers easy access to transportation hubs for exploring the city and beyond.

Comfortable Accommodation
With well-equipped rooms including a TV, hairdryer, and en suite bathroom, the hotel provides a comfortable stay for guests at affordable rates.

Diverse Amenities
From Eurostar services to continental Europe to quick access to the London Underground network, the Crestfield Hotel caters to the diverse needs and budgets of all travelers.

Experience convenience, comfort, and quality service at the Crestfield Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that there is no elevator in this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 6957 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
G
Garry • family_with_children • au
9
Pros:

Very central location for the Eurostar. We just stayed 1 night before catching the Eurostar from London to Amsterdam the next morning. Convenient location right next to Eurostar terminal (<5 min walk)

Cons:

For the price, there's not much space to open clam shell luggage. Bathroom was tiny

2026-03-14 • via Nuitee
K
Kinfe • solo_traveller • gb
3
2026-03-14 • via Nuitee
M
Mrinmayi Sameer • family_with_children • de
8
Pros:

Clean, good location, comfortable rooms, well stocked, helpful staff

Cons:

Nothing of note

2026-03-14 • via Nuitee
S
Sarah • solo_traveller • jp
8
Cozy, convenient, awesome!
Pros:

The proximity of this hotel to everything was awesome! The hotel staff were absolutely phenomenal. Everything was clean and always well prepared. The complementary cookies were also delicious. Lol

Cons:

The only issue was noise. The walls are kind of thin. So sometimes you can hear your neighbors in the hall or in the room. But I think everyone understood that and so all of us kept it down for each other.

2026-03-14 • via Nuitee
A
Andrea • extended_group • us
7
In general it was good.
Pros:

Location is very convenient. The room is a little small but good layout. The service was ok, and staff very friendly and helpful.

Cons:

The stairs, very difficult to take luggage (the staff helped)

2026-03-13 • via Nuitee
P
Paul • solo_traveller • gb
10
Always good
Pros:

Excellent location across from Kings Cross

Cons:

Nothing to see here

2026-03-13 • via Nuitee
T
Tea • couple • hr
10
Pros:

Sobe su manje, ali uistinu udobne i čiste. Sobe su manje zvučno izolirane pa se eventualno može čuti da netko šeta po hodniku, ali osobno smo bili na najvišem katu tako da buka od prometa nije smetala uopće. Svaki dan osoblje mijenja ručnike i čisti sobu. Recepcija je otvorena 0-24h i uvijek je netko od osoblja prisutan.
Lokacija je odlična jer se nalazi minutu hoda do stanice za vlak ili metro.

2026-03-13 • via Nuitee
L
Lesley • couple • gb
9
Everything you need for a short stay in Central London and very close to Kings Cross/St Pancras
Pros:

The location was fabulous. The room was clean and well equipped. The staff were friendly, polite and efficient. I would recommend this hotel

2026-03-13 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Great value, very clean.

Cons:

Nothing

2026-03-13 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
2026-03-13 • via Nuitee
N
Nuala • solo_traveller • gb
9
Pros:

Location, welcome, cleanliness

2026-03-12 • via Nuitee
E
Eliana • couple • fr
8
Pros:

L’accoglienza e la gentilezza è stata molto gradita

Cons:

Le finestre lasciano passare molto rumore.
Sarebbe stato utile trovare dei tappi per le orecchie, soprattutto dato i lavori di cantiere proprio difronte l’hotel.

2026-03-12 • via Nuitee
B
Brian • solo_traveller • us
7
2026-03-12 • via Nuitee
W
William • solo_traveller • gb
8
2026-03-10 • via Nuitee
Z
Zotyi89 • solo_traveller • gb
8
2026-03-10 • via Nuitee
C
Christine • extended_group • fr
10
Très bien
Pros:

Proximité de la gare

Cons:

Salle de douche un peu petite

2026-03-09 • via Nuitee
F
Foteini • couple • fr
7
Pros:

Clean room and perfect location near 2 big train and metro stations.

Cons:

The room was too small, a bit uncomfortable for 2 people and our luggage. They offer a free service of luggage storage which we used after the check out for some hours, but the bags where left unattended and unsecured in a room where everyone can enter and pick whichever bag they want.

2026-03-09 • via Nuitee
M
Muhammad Mazharul • solo_traveller • bd
8
2026-03-09 • via Nuitee
A
Albertine • family_with_children • be
6
2026-03-09 • via Nuitee
A
Andrew • family_with_children • gb
5
Excellent location, Uncomfortable beds
Pros:

Fairly quiet and very close to St Pancras Station. Clean.

Cons:

Bed was very small and really hard. The pillows were as flat as a pancake!. Really creaky floorboards

2026-03-09 • via Nuitee