Crestfield Hotel

Hotels
8 (7692 reviews)
2-4 Crestfield Street , London , gb
+44 20 7837 0500

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No breakfast
Small rooms

Categories

Cleanliness
7.58
Many reviews mention cleanliness positively, but cleanliness issues were also raised, particularly regarding the hot water problem.
Service
9.05
Service received both positive and mixed feedback, with staff noted for their friendliness, but some inconsistency in handling issues.
Location
9.59
Consistently praised across multiple reviews for being centrally located and convenient.
Room Quality
7.04
Rooms were reported as small and some had significant issues, while others described them as adequate but old-fashioned.
Amenities
8.07
Basic amenities are provided, though the lack of breakfast was noted negatively.
Value for Money
8.53
Mentioned positively for the price point in relation to the location, but some inconsistencies in room quality were noted.
Food and Beverage
5.58
Lack of breakfast is a considerable downside for several guests, affecting overall satisfaction.
Overall Experience
8.55
Despite some drawbacks, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:02

Property Description

Convenient Location
Located in central London, just steps away from King's Cross and St Pancras stations, the Crestfield Hotel offers easy access to transportation hubs for exploring the city and beyond.

Comfortable Accommodation
With well-equipped rooms including a TV, hairdryer, and en suite bathroom, the hotel provides a comfortable stay for guests at affordable rates.

Diverse Amenities
From Eurostar services to continental Europe to quick access to the London Underground network, the Crestfield Hotel caters to the diverse needs and budgets of all travelers.

Experience convenience, comfort, and quality service at the Crestfield Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that there is no elevator in this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 7692 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
C
Ciska • solo_traveller • nl
9
Prima hotel
Pros:

Dichtbij St.Pancras international

Cons:

Ik zat op de 3e verdieping. Die 6 trappen zal ik niet missen.

2026-07-25 • via Nuitee
H
Helène • family_with_children • nl
9
Het verblijf was prima!
Pros:

De kamer en badkamer waren erg schoon, elke dag werd de kamer opgeruimd, bedden opgemaakt en er was koffie en thee. Vriendelijke ontvangst. Een klein terras waar je rustig een boekje kan lezen.

Cons:

Het bed was iets te zacht, maar dat is persoonlijke voorkeur.
De badkamer was vrij klein.

2026-07-25 • via Nuitee
A
Aida • solo_traveller • gb
10
2026-07-25 • via Nuitee
S
Silke • family_with_children • de
8
2026-07-25 • via Nuitee
J
Julie • solo_traveller • gb
8
It was just what I needed for a short, good value business stay.
Pros:

Convenient location.
Spotlessly clean.
A manageable price point.

2026-07-25 • via Nuitee
E
Ellen • solo_traveller • nl
8
2026-07-24 • via Nuitee
L
Lara • extended_group • fr
10
Pros:

La proximité de la gare et l'accueil de l'hôtel et son personnel.

2026-07-24 • via Nuitee
E
Elaine • family_with_children • gb
9
Pros:

Staff went above and beyond. I left my credit card in the room by accident and they contacted me as soon as they realised. Location is excellent for Kings X. Beds comfortable. Great value for money

2026-07-23 • via Nuitee
N
Nathalie • couple • be
10
Séjour parfait - J’y retournerai 🤩
Pros:

L’emplacement, la literie, la gentillesse du personnel, la terrasse, le calme, le set “fer & planche à repasser”, la terrasse, les bouteilles d’eau (plate & pétillante).

Cons:

Pas de petit-déjeuner.

2026-07-23 • via Nuitee
T
Tom • couple • gb
7
2026-07-23 • via Nuitee
M
Magdalena • solo_traveller • pl
8
2026-07-23 • via Nuitee
S
Sevginaz Sabahadin • solo_traveller • tr
9
Yeniden geleceğim 🙃
Pros:

Konumu muazzam. Resepsiyonda çalışanlar her ihtiyacımda yardım ettiler, tekrardan teşekkür ediyorum. Konaklama öncesi odada klima olmaması germişti ama odadaki fan gayet ihtiyacımı karşıladı. 9 gece konakladım ve çok memnun kaldım.

Cons:

Asansör olmaması kötü bir sürpriz oldu ama çalışanlar bavulumu taşımama ve sonrasında indirmeme yardım ettiler sağ olsunlar.

2026-07-23 • via Nuitee
D
Dt George R Reah • solo_traveller • gb
5
Cons:

VERY small room down steep staircase - no lift. Not ideal for elderly person, especially with heavy suitcase (but Receptionist did offer help).

2026-07-22 • via Nuitee
M
Messenger • couple • gb
7
Pros:

Great location and staff were friendly and helpful.

Cons:

Very small room but it was only for one night.

2026-07-22 • via Nuitee
L
Lisa Precoma • couple • it
8
Pros:

La posizione vicino alla stazione di King's Cross, la pulizia, il bollitore in camera con te, caffè, zucchero, latte e 2 biscotti, l'acqua fornita ogni giorno.

Cons:

Il bagno molto piccolo, ma funzionale.

2026-07-22 • via Nuitee
M
Marinette • couple • ch
8
2026-07-22 • via Nuitee
M
Manon • solo_traveller • fr
9
Pros:

Chambre petite mais bien conçue et propre, petit plateau complet et emplaçement idéal pour explorer l'est de Londres!

2026-07-22 • via Nuitee
L
Louise • couple • gb
5
2026-07-22 • via Nuitee
T
Tania • extended_group • gb
10
2026-07-21 • via Nuitee
K
Kylee • couple • us
10
Loved our 5 nights here! We were sad to leave and would definitely stay again!
Pros:

The location was perfect! So close to two gorgeous stations, near shops and restaurants, quiet overall neighbourhood, even though it’s just off the main road. The staff were so friendly and helpful! Our room was the perfect size for my daughter and I, we loved the way they made shapes out of the towels. I’m officially in love with UK sparkling water! Some of the plugs are even universal. The little details in this budget hotel are just remarkable. I would highly recommend, and would definitely stay again!

Cons:

My daughter and I are petite, but if you’re not, you may find the bathroom a bit small.

2026-07-21 • via Nuitee