Crestfield Hotel

Hotels
8 (7201 reviews)
2-4 Crestfield Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No breakfast
Small rooms

Categories

Cleanliness
7.58
Many reviews mention cleanliness positively, but cleanliness issues were also raised, particularly regarding the hot water problem.
Service
9.05
Service received both positive and mixed feedback, with staff noted for their friendliness, but some inconsistency in handling issues.
Location
9.59
Consistently praised across multiple reviews for being centrally located and convenient.
Room Quality
7.04
Rooms were reported as small and some had significant issues, while others described them as adequate but old-fashioned.
Amenities
8.07
Basic amenities are provided, though the lack of breakfast was noted negatively.
Value for Money
8.53
Mentioned positively for the price point in relation to the location, but some inconsistencies in room quality were noted.
Food and Beverage
5.58
Lack of breakfast is a considerable downside for several guests, affecting overall satisfaction.
Overall Experience
8.55
Despite some drawbacks, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:02

Property Description

Convenient Location
Located in central London, just steps away from King's Cross and St Pancras stations, the Crestfield Hotel offers easy access to transportation hubs for exploring the city and beyond.

Comfortable Accommodation
With well-equipped rooms including a TV, hairdryer, and en suite bathroom, the hotel provides a comfortable stay for guests at affordable rates.

Diverse Amenities
From Eurostar services to continental Europe to quick access to the London Underground network, the Crestfield Hotel caters to the diverse needs and budgets of all travelers.

Experience convenience, comfort, and quality service at the Crestfield Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that there is no elevator in this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 7201 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
A
Amy • family_with_children • gb
9
We had a great 2 night stay here. The hotel was clean, comfortable and in a great location
Pros:

Great location. The hotel was was really clean and the room had everything we needed, including good storage and a safe. The beds were comfortable and the staff were friendly and helpful. It was also really quiet in our room.

Cons:

The rooms were quite small.

2026-04-04 • via Nuitee
N
NICHOLAS • solo_traveller • gb
4
Good job it was only for 1 night and I didn’t have a heart attack trying to get up and down the stairs
Pros:

The location was excellent

Cons:

I had to climb several flights of stairs with a 20/kg suitcase at 63 with a heart condition. Then in the bathroom it was impossible to sit on the toilet due to the size of the bathroom and the location of the sink.

2026-04-04 • via Nuitee
D
Druzkowski • solo_traveller • gb
10
2026-04-03 • via Nuitee
C
Catherine • couple • gb
7
2026-04-03 • via Nuitee
D
Duaa • solo_traveller • jo
6
2026-04-03 • via Nuitee
G
George • solo_traveller • ie
10
Pros:

Room was clean, bed was comfortable, and staff were nice.

2026-04-03 • via Nuitee
J
Jennifer • family_with_children • de
8
Pros:

- schönes Zimmer
- super Lage
- alles sauber
- Personal sehr freundlich

2026-04-03 • via Nuitee
P
paul • couple • gb
9
2026-04-02 • via Nuitee
P
paul • solo_traveller • gb
10
Pros:

Very close to Kings Cross.Ideal

2026-04-02 • via Nuitee
M
Matt • solo_traveller • gb
8
Pros:

Great location, value for money, cleanliness and staff. Very friendly and helpful

Cons:

Room was a little small, but I knew that when I booked. For the price - exactly what I paid for. :)

2026-04-02 • via Nuitee
K
Kınoğlu • couple • tr
9
Gayet yeterli ,bekledipimiz çözümü sundu
Pros:

Çalışanlar çok yardım sever, çözüm odaklıydı . Fazla eşya ile geldiğimizi görünce , biz daha sormadan kendi aralarında çözüm aramaya başladılar . konumu güzeldi . Oda küçük ama yeterliydi.

Cons:

Asansör yok , merdivenler çok dar

2026-04-02 • via Nuitee
K
Katrin • family_with_children • de
10
2026-04-02 • via Nuitee
G
Gem • solo_traveller • gb
8
Very convenient for station
Pros:

Convenient and clean

Cons:

Steep stairs and super tiny bathroom

2026-04-02 • via Nuitee
J
Julie • family_with_children • be
8
Pros:

L'emplacement et le propreté des lieux

Cons:

Rien

2026-04-02 • via Nuitee
Y
Yushiro • family_with_children • de
8
2026-04-02 • via Nuitee
M
Marie-Claire • couple • fr
8
2026-04-02 • via Nuitee
K
Komal • family_with_children • fj
9
Pros:

Good for a night. Conveniently located from the metro and tube. A good selection of shops near by for easy eats.

Cons:

Bathroom was a bit smaller than anticipated.

2026-04-01 • via Nuitee
T
tilman • solo_traveller • de
9
2026-04-01 • via Nuitee
M
Marie-Louise • solo_traveller • fr
5
Pour dépanner.
Pros:

Chambre glaciale à l' arrivée. Pas de radiateur dans la salle de bains avec une souflerie froide.
Personnel à peine aimable.

2026-04-01 • via Nuitee
J
Jodie • couple • gb
8
2026-03-31 • via Nuitee