Crestfield Hotel

Hotels
8 (7939 reviews)
2-4 Crestfield Street , London , GB
+44 20 7837 0500

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No breakfast
Small rooms

Categories

Cleanliness
7.58
Many reviews mention cleanliness positively, but cleanliness issues were also raised, particularly regarding the hot water problem.
Service
9.05
Service received both positive and mixed feedback, with staff noted for their friendliness, but some inconsistency in handling issues.
Location
9.59
Consistently praised across multiple reviews for being centrally located and convenient.
Room Quality
7.04
Rooms were reported as small and some had significant issues, while others described them as adequate but old-fashioned.
Amenities
8.07
Basic amenities are provided, though the lack of breakfast was noted negatively.
Value for Money
8.53
Mentioned positively for the price point in relation to the location, but some inconsistencies in room quality were noted.
Food and Beverage
5.58
Lack of breakfast is a considerable downside for several guests, affecting overall satisfaction.
Overall Experience
8.55
Despite some drawbacks, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:02

Property Description

Convenient Location
Located in central London, just steps away from King's Cross and St Pancras stations, the Crestfield Hotel offers easy access to transportation hubs for exploring the city and beyond.

Comfortable Accommodation
With well-equipped rooms including a TV, hairdryer, and en suite bathroom, the hotel provides a comfortable stay for guests at affordable rates.

Diverse Amenities
From Eurostar services to continental Europe to quick access to the London Underground network, the Crestfield Hotel caters to the diverse needs and budgets of all travelers.

Experience convenience, comfort, and quality service at the Crestfield Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that there is no elevator in this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 7939 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
G
Gilbert • couple • pt
7
2026-10-17 • via Nuitee
K
karin • extended_group • nl
8
Top locatie en super schoon
Pros:

Super schoon

Cons:

Klein bed en te klein dekbed

2026-10-17 • via Nuitee
P
Paul • family_with_children • gb
5
Pros:

Location perfect very clean room

Cons:

Very small room only just enough room to walk round one side of the bed
Could clean your teeth when sat on loo

2026-10-17 • via Nuitee
W
Wayne C • solo_traveller • gb
9
Ideal location
Pros:

easy booking and 24 hour reception, ideal for a very early start. Very clean.

Cons:

rather pricey for just an overnight stay and no breakfast but chosen as it's a good location for St Pancras Eurostar. 2025 paid £90 this time £140 admittedly costs have risen but no food involved just bed for the night.

2026-10-16 • via Nuitee
R
Ronan • family_with_children • fr
7
2026-10-16 • via Nuitee
J
Julie • couple • gb
7
Very convenient for St Pancras Station
Pros:

Location is brilliant, 5 mins away from St Pancras and King's Cross Station
Clean room and comfortable beds
24h reception with friendly staff

Cons:

Just far too noisy. The street itself wasn't too bad but loud live music blaring out from somewhere nearby

2026-10-16 • via Nuitee
J
jean louis • family_with_children • fr
2
Pros:

chambre minuscule un vrai placard

Cons:

rien

2026-10-16 • via Nuitee
B
Bonnie • couple • us
7
Location to the train station makes this a sufficiently suitable one-night choice.
Pros:

An easy walking distance to St. Pancras station for our train the next morning (and also plenty of eateries nearby to choose from) made this hotel worth it.

Cons:

The facility was dated, the room small with (near the bed) a step up into the small bathroom which was easy to trip on. Just dreary stairs, no lift, as is the case in many of these old European hotels. We were required to leave our key and the long thing it was attached to at the desk when we went out. We did so, and when we came back from dinner, the new desk clerk could not find our key. Keys were hanging low on the wall behind her, and we kept offering her suggestions as to where exactly to look. She was rather nonchalant about it all, saying “It’s not here.” We insisted she keep looking, and she finally found it half hidden behind another key. Yikes.

2026-10-16 • via Nuitee
K
Kevin • solo_traveller • ie
7
Pros:

I liked the hotel for its location. Also, the bed was comfy.

Cons:

The location of the safe i.e. at the bottom of the bed ! Also, no lift to and from upper floors.

2026-10-16 • via Nuitee
S
Sandra • family_with_children • sk
9
Pros:

Výborná poloha, nápomocný personál, možnosť úschovy batožiny pred aj po ubytovaní.

2026-10-15 • via Nuitee
H
Hermina • family_with_children • nl
9
Heerlijke plek en heel schoon
Pros:

Locatie perfect, personeel super behulpzaam en vriendelijk
Helaas geen ontbijt, maar genoeg in de omgeving.

Cons:

Geen advies

2026-10-15 • via Nuitee
M
Marieke • couple • nl
8
Perfect
Pros:

Prima bed, prima douche, voor de deur van het station.

2026-10-15 • via Nuitee
M
Montáns Lorenzo • family_with_children • gb
9
2026-10-15 • via Nuitee
H
Hazem • solo_traveller • eg
8
2026-10-14 • via Nuitee
M
Matt • family_with_children • gb
10
Pros:

Pleasant and friendly staff, clean and comfortable room/bed, hotel was close to St Pancras Station.

2026-10-14 • via Nuitee
J
John • couple • us
10
Excellent
Pros:

Excellent location. Small and perfectly formed. Ideal for those connecting through Kings Cross. Very clean, well designed and comfortable room.

2026-10-14 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-10-14 • via Nuitee
L
Lena • solo_traveller • de
8
Pros:

Lage ist super, direkte Nähe zum King's Cross Bahnhof
Personal ist sehr nett und hilfsbereit
Sogar eine "europäische " Steckdose im Zimmer und USB - Anschluß zum Handy laden

Cons:

Treppe ist sehr schmal wir in der Hotelbeschreibung angegeben
U- Bahn hört man Nachts/ Frühmorgens da unter dem Hotel die Linie verläuft aber da kann das Hotel ja nichts-> Ohropax und man hört weder U-Bahn noch Geräusche von außen wenn das Zimmer zir Straße ist

2026-10-14 • via Nuitee
H
Heuschkel • family_with_children • de
9
Pros:

Perfekter kann die Lage nicht sein. Jeden Tag frisches Wasser, Tee und Kaffee (für den kleinen Wasserkocher im Zimmer),sejr freundliches Personal.

Cons:

Ein Bett war etwas durchgelegen und es gab überhaupt keinen Stauraum, um Hygiene Artikel oder überhaupt Kleidung aufzubewahren.

2026-10-14 • via Nuitee
L
Lisa • solo_traveller • de
7
Empfehlenswert bei einem Städtetrip und man nur ein kleines Zimmer in guter Lage zum übernachten braucht
Pros:

Super Lage

Cons:

Wirklich kleine Zimmer, aber sehr sauber

2026-10-13 • via Nuitee