Rugs Hotel Düsseldorf - Self Check-In

Hotels
7.9 (1964 reviews)
Bahnstr. 61 , Düsseldorf , de

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Hard beds
Noise issues
Limited breakfast options

Categories

Cleanliness
7.56
Several reviews noted cleanliness, but also highlighted issues such as noise and mold smell.
Service
8.53
Positive comments regarding helpful and friendly staff.
Location
8.57
Many reviews praised the hotel's central location and proximity to attractions.
Room Quality
7.02
Issues with hard beds and noise issues were frequently mentioned.
Amenities
7.95
Amenities were satisfactory, though lacking some basic needs like coffee kettles.
Value for Money
8.01
Good value for the price, particularly for short stays.
Food and Beverage
7.56
Breakfast options were decent but could improve with more variety.
Overall Experience
8.03
General sentiment indicates a generally positive stay, but with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:30

Property Description

Central Location and Convenience
The family-run Hotel Batavia in central Düsseldorf offers cosy accommodation just a short walk from the main station and Königsallee shopping boulevard. Guests enjoy free WiFi and convenient check-in options, including a key box for contactless entry.

Comfortable Rooms with Amenities
The en suite rooms feature a light decor with wooden accents and are equipped with modern amenities such as a telephone, safe, fridge, and satellite TV. Each room also includes a private bathroom with toiletries and slippers for added comfort.

Rich Breakfast and Nearby Attractions
Start your day with a delicious breakfast buffet or a personalized table service. Explore the city easily with the U-Bahn station nearby and popular attractions like the old town and Rhine promenade within walking distance. Book your stay at Hotel Batavia for a memorable experience in Düsseldorf.

Important information:

Please contact the Hotel Batavia in advance to reserve a parking space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1964 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.95
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
B
BRUNA VIEIRA couple pt
10
Thank you so much for the lady of the hotel who managed everything with so much kindness
Pros:

The staff was the best thing, very clean and very gentle!

Cons:

If I had to choose something it would be the quilt, it was not the most comfortable but still I had a good night of sleep

2026-02-12 via Nuitee
M
Miguel solo_traveller ua
1
Очень сложно заселение не рекомендую
Cons:

это кошмар зачем так всё усложнять я забронировал номер в тот же день что и должен был проживать,проблема тогда они вам не скидывают код для открытия дверей вам нужно позвонить по номеру в который отвечает робот который ничего не понимает и не знает кто вы такой конечно же пока вы звоните тратите очень много денег для того чтобы позвонить роботу и конечно же теряете очень много времени на улице, я стоял 2 часа на улице пока они взяли телефон и ответили пощаде того как они мне сказали пароль этот пароль тоже оказался не правильным и мне пришлось опять потратить столько же времени для того чтобы они мне ответили опять тогда он ответил и сказал что типо не он а его коллега поменял коды от дверей в итоге я потерял больше 50€ на звонок в роуминге им и куча времени стоял в холоде не ужели так сложно было просто отправить код смской или в приложкнии букинга через сообщение

2026-02-12 via Nuitee
S
Sascha extended_group de
9
2026-02-09 via Nuitee
A
Aïda extended_group es
9
2026-01-30 via Nuitee
A
Andrea solo_traveller it
10
2026-01-30 via Nuitee
I
Iuliia solo_traveller tr
8
Beklentilerimi karşıladı. Kettle eklenebilir.
Pros:

Oda temiz, havlular temizdi. Ulaşımı kolay ve self check in sistemi sorunsuzdu.

Cons:

Odada su ısıtıcısı olmaması biraz hayal kırıklığına uğrattı.

2026-01-30 via Nuitee
B
Bertwin extended_group nl
7
2026-01-30 via Nuitee
T
TRS couple fr
9
Très bon séjour.
Pros:

La gentillesse et disponibilité du personnel. Hotel proche du metro. Hotel central proche toutes commodités.

Cons:

Point 1: Le lit est confortable, mais la tête de lit est vieille et là ou l'on adosse sa tête (et là où les autres hôtes ont adossé leurs têtes avant nous) il manque du plastique et il ya des particules de plastique qui tombes dans le lit et sur la tête. C'est un peu dégoutant.
Point 2: La ventilation de la salle de bain est très bruyante.

2026-01-27 via Nuitee
M
Manfred couple de
7
Preis-/Leistungsverhältnis ist für einen Kurzaufenthalt/Städtereise OK
Pros:

-gutes Frühstücksbuffet
-beim Frühstück echtes Personal gesehen :-)
-Fussläufig zum Bahnhof
-Zentrale Lage, trotzdem sehr ruhig
-Kurzer Weg zur nächsten U-Bahn

Cons:

-Absolute Anonymität
-durch "Selfservice" kein Personal oder Ansprechpartner anwesend
-keine Hotelbar oder wenigstens Getränkeautomat
-Reinigung/Zimmerservice nur auf Extraanforderung
-Der Aufzug hat die besten Zeiten hinter sich (z.B. offene Elektronik)

2026-01-27 via Nuitee
K
Kemal solo_traveller tr
7
Fiyat/performans
Pros:

Lokasyon ve kahvaltı, oda, banyo

2026-01-26 via Nuitee
B
Burhan family_with_children tr
7
Pros:

Tesisin konumunu sevdik

Cons:

Kapı şifresinde hata ile karşılaşıldığında aradığın telefon numarası öncelikle sizi yapay zekaya yönlendiriyor ve almanca bilmiyorsan anlaşmak imkansız. Booking aracılığıyla tesisle iletişime geçmemize rağmen mesajlara geri dönüş olmamasını sevmedim.

2026-01-25 via Nuitee
Маслова solo_traveller ru
10
2026-01-25 via Nuitee
J
Johan extended_group se
7
2026-01-25 via Nuitee
K
Kerstin couple de
8
2026-01-25 via Nuitee
G
Gerda extended_group ch
9
Pros:

Das frühstück war sehr gut. Das hotel ca. 10 minuten und ca 20 minuten von der altstadt entfernt

2026-01-24 via Nuitee
D
Dmitrii solo_traveller ru
10
Pros:

Чисто, тепло, удобно, рядом с центром и автовокзалом, недорого, тихо, куча ресторанчиков на улице.

2026-01-22 via Nuitee
Y
Yuksel family_with_children tr
9
Cons:

yatak yastiklar cok iyi değil di

2026-01-22 via Nuitee
T
Tobias extended_group se
10
Trevlig personal och perfekt läge.
Pros:

Trevlig personal!

2026-01-22 via Nuitee
F
firat n. solo_traveller tr
10
2026-01-22 via Nuitee
G
Giacomo couple it
7
2026-01-21 via Nuitee