Carlton Hotel

Hotels
6.1 (6169 reviews)
Birkenhead Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Good service
Cons:
Noisy
Outdated rooms

Categories

Cleanliness
5.81
Clean but some reviews indicated issues with cleaning standards in bathrooms.
Service
7.28
Staff provided good service, particularly noted in a specific review.
Location
8.32
Great location close to transport and dining options.
Room Quality
5.27
Rooms are described as tired and in need of modernization.
Amenities
4.8
Basic amenities, with some lacking power sockets and modernity.
Value for Money
5.76
Decent for the location but many felt it did not justify the price.
Food and Beverage
5.81
No specific mention, assumed standard quality for hotel tier.
Overall Experience
5.78
Mixed feedback overall; good location but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:22

Property Description

Central Location
The Carlton Hotel is conveniently situated next to Kings Cross Station and St Pancras Station, making it an ideal choice for travelers looking to explore central London. With popular attractions like The British Library, Oxford Street, and Covent Garden just a short distance away, guests can easily immerse themselves in the vibrant city life.

Comfortable Accommodation
The well-equipped rooms at The Carlton Hotel offer a comfortable stay with amenities such as a TV, tea/coffee facilities, and private shower rooms. Guests can also request hairdryers and ironing facilities from the reception, ensuring a hassle-free experience during their stay.

Convenient Services
From friendly customer service to luggage storage and a 24-hour reception, The Carlton Hotel ensures that guests' needs are met promptly and efficiently. With free Wi-Fi internet and easy access to London airports via Kings Cross Station, guests can enjoy a convenient and pleasant stay at our hotel.

Book your stay at The Carlton Hotel for a memorable and hassle-free experience in central London.

Important information:

Please note most rooms are accessible by elevator and some by stairs only.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 6169 reviews
Cleanliness: 5.81
Service: 7.28
Location: 8.32
Room Quality: 5.27
Amenities: 4.8
Value for Money: 5.76
Food and Beverage: 5.81
Overall Experience: 5.78
J
Johnio • solo_traveller • gb
5
Pros:

Location

Cons:

Needs complete refurbishment. Falling apart. No wifi

2026-03-20 • via Nuitee
A
Ashley • solo_traveller • gb
6
2026-03-20 • via Nuitee
A
Arturo Gutiérrez Sal • extended_group • es
5
Pros:

Lo mejor es la Ubicación. Si llegas al aeropuerto de Luton, el tren va directo a la estación del hotel. Tiene restaurantes y tiendas al lado y puedes ir andando a Camden (30 minutos) y al centro (40 min). También está bien comunicado por metro. Limpian y cambian la toalla diariamente.

Cons:

Habitación triple pequeña. El baño diminuto, sin plato de ducha, por lo que se inundaba todo cuando te duchabas. La habitación úsala solo para dormir

2026-03-20 • via Nuitee
A
Adrian • extended_group • es
6
Pros:

La ubicación y la limpieza

Cons:

Habitación pequeña y no había gel y champú en la habitación.

2026-03-20 • via Nuitee
A
Abhijit • solo_traveller • in
6
2026-03-20 • via Nuitee
R
Remco • solo_traveller • gb
6
You get what you pay for
Pros:

Location

Cons:

Noise and too warm

2026-03-20 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-03-20 • via Nuitee
M
Mathieu • extended_group • fr
7
Deux nuits satisfaisantes, pour dormir et prendre une douche. Hôtel correct, bien situé
Pros:

Rapport qualité prix, emplacement

Cons:

Pression de la douche faible

2026-03-19 • via Nuitee
K
Kat • solo_traveller • gb
6
It's fine and extremely convenient.
Pros:

It's an extremely cheap hotel in an incredible location - literally across the road from Kings Cross station - great if you just need somewhere to crash for the night. The room was clean and a fair size. Bed was OK and pillows felt comfortable.

Cons:

The fittings had seen better days - the window blind was half broken and the sink had a hole where the tap had been taken out! Smell of cigarette smoke permeated the room through the ventilation in the bathroom. Noisy at night from the road outside, as you'd expect - bring earplugs. No drinking water provided in the room - make sure you bring your own.

2026-03-19 • via Nuitee
S
Silvia • couple • it
7
Pros:

La posizione

Cons:

Il letto era un po’ piccolo

2026-03-19 • via Nuitee
V
valerie • solo_traveller • gb
7
Pros:

Close to pancras and kings cross...easy to see...good budget hotel...

Cons:

All good....just basics

2026-03-19 • via Nuitee
P
Phone Pyae • couple • gb
5
2026-03-19 • via Nuitee
S
Sandra • couple • gb
8
2026-03-18 • via Nuitee
D
Dylan • solo_traveller • lu
9
A good basic hotel that's perfect for those travelling.
Pros:

This hotel is a basic travellers' hotel, just across the road from Kings X and St. Pancras, perfect for those catching early trains the next morning, such as me. It's basic, simple, clean, and warm: exactly what I wanted.

The friendly staff pointed me to a good cheap Indian restaurant around the corner.

Cons:

The hotel is effectively on the Euston Road, the main road which passes the stations, so some rooms suffer from traffic noise, including many emergency vehicles. I do not think it suitable for those who cannot sleep through such interruptions.

2026-03-18 • via Nuitee
A
Arlet Carolina • family_with_children • es
8
Muy bien ubicado
Pros:

La ubicación
Está cerca del metro y de las paradas de buses

2026-03-18 • via Nuitee
M
Martin • couple • gb
7
Ok stay for if you just want a bed for the night basic but clean .
Pros:

If you need a room near west end Covent Garden area great as only 3 stops away on the tube . Room small but , shower ok , tea coffee kettle in room fine for a night stay at good price

Cons:

Only moan , could do with new mattress , & noisy , so if you stay take good ear plugs

2026-03-16 • via Nuitee
R
Ravi • extended_group • gb
5
2026-03-15 • via Nuitee
K
Kelly Cristine • solo_traveller • br
10
Pros:

Very good place

Cons:

Nothing

2026-03-15 • via Nuitee
S
Stephen Psallidas • family_with_children • gb
8
Good and convenient budget hotel
Pros:

Basic but decent hotel, clean, helpful 24-hr reception, reasonable price for central London, and most importantly literally across the road from Kings Cross station and the Eurostar terminal!

2026-03-15 • via Nuitee
S
Silvia • family_with_children • it
4
Pros:

Posizione

Cons:

La struttura

2026-03-14 • via Nuitee