Hotel Servigroup La Zenia 4 Sup

Hotels
Hoteles Servi Group
8.5 (1715 reviews)
Urbanización La Zenia, s/n , Playas de Orihuela , es

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cleanliness
Variety in breakfast
Cons:
Missing amenities
Room comfort issues
Food temperature concerns

Categories

Cleanliness
8.25
The hotel is well-maintained and very clean, but some amenities like the tea/coffee making facility were missing.
Service
9.25
The staff are friendly, attentive, and helpful, creating positive experiences for guests.
Location
9.25
The hotel's location is excellent with a beautiful sea view and convenient beach access.
Room Quality
7.75
Rooms are clean and spacious but some are outdated and have issues, such as uncomfortable beds.
Amenities
8.25
Standard amenities for a hotel of this type, but missing some essentials like coffee making facilities.
Value for Money
8.75
Overall a good experience given the service and location, though some amenities come at an extra charge.
Food and Beverage
7.75
Food quality is variable, with several meals noted as cold or lacking flavor.
Overall Experience
8.75
A generally positive stay with beautiful views, helpful staff, and the hope of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:44

Property Description

Beachfront Luxury at La Zenia Hotel

Seaside Serenity: Nestled between two stunning beaches, La Zenia Hotel offers a serene escape with sea views from every angle.

Wellness Oasis: Indulge in relaxation at the hotel's wellness centre, featuring a heated indoor pool, sauna, and a variety of rejuvenating treatments.

Golf and Gastronomy: Enjoy a culinary journey at the buffet restaurant, and take advantage of discounts on green fees at a nearby golf course.

Experience the ultimate blend of luxury and leisure at La Zenia Hotel. Book your stay now to unwind in style.

Important information:

Children under the age of 16 are not allowed in the wellness center.

Please note that access to the wellness center has an extra cost.

No refunds will be made if customers check out early.

Please note that guests must present a valid ID on arrival.

Please note that Half Board and Full Board rates do not include drinks.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Only one date change is allowed if the reservation is made at least 72 hours in advance of the arrival date.

Hotel Servigroup La Zenia considers people 13 years of age or older to be adults.

Mandatory to specify the number of people in the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 6 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1715 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
L
linda solo_traveller gb
9
Pros:

Lovely hotel with friendly staff. Paid parking next to the hotel. The buffet meals had lots of choices and food was excellent.

Cons:

Would of been nice to have a kettle in the room and more quiet seating areas not in the bar

2026-05-30 via Nuitee
A
alberto couple es
4
Pros:

Qué no nos hicieran la habitación y que en horario de bufet no se repusieran existencias.

Cons:

Todo lo anterior

2026-05-30 via Nuitee
J
Jacqueline couple fr
9
Sun, sea and relax
Pros:

Lovely balcony with view of the sea. Superb breakfast. Lovely staff team

Cons:

Missed having tea making facilities in the room. Lift was very slow at times due to the number of people using it,

2026-05-30 via Nuitee
J
JOANNA family_with_children pl
6
2026-05-30 via Nuitee
V
Vivienne solo_traveller gb
7
I have stayed here for the last 3 years and this was the most dissapointing.
Pros:

I like the morning buffet but the evening buffet was not as good the food tastes a little dull.
pool area and view very good, and the location was very easy and accessable

Cons:

Entertainment in the evening was very boring, the young man tried so hard to get everyone up and dancing but some of the singers were just not good enough. The dining area was under construction which again was not great with cables etc a real trip hazard with hot food or drinks.

2026-05-30 via Nuitee
R
Roman extended_group pl
7
Pros:

ŚNIADANIA OK LOKALIZACJA BOMBA POKÓJ Z WIDOKIEM NA MORZE PETARDA

2026-05-29 via Nuitee
S
Sylvia solo_traveller gb
10
Pros:

Everything about the hotel was perfect.

Cons:

There was not a telephone number in your room.for reception

2026-05-28 via Nuitee
K
Karel solo_traveller be
9
Dikke aanrader!
Pros:

Professioneel personeel, vriendelijk voor de gasten en voor mekaar.
Geweldige locatie.

Cons:

Koud in de bar : te ijverige airco!
Geen lekkere koffie.

2026-05-28 via Nuitee
L
Langan solo_traveller ie
10
Pros:

Breakfast was fabulous and the staff were super friendly and helpful. The rooms with the Seaview were magical and listening to the surf rolling onto the beach as I fell asleep

2026-05-27 via Nuitee
D
David couple gb
9
Would thoroughly recommend staying here!
Pros:

Location, food, size of rooms, cleanliness and very friendly staff

Cons:

Soap dispensers in bathroom and lack of tea/coffee making facilities in the room

2026-05-27 via Nuitee
L
Leonor couple es
5
2026-05-26 via Nuitee
D
Debbie solo_traveller gb
10
Great stay
Pros:

Friendly helpful staff. Clean throughout. Breakfast items filled up quickly, great selection

2026-05-25 via Nuitee
M
Manjit solo_traveller gb
6
Pleasant stay
Pros:

Loved its location

Cons:

No tea/coffee facilities in the rooms, for a 4 star we would have expected this. Upon asking at reception was informed that they did not supply this facility, if they did not have kettles in rooms there should be one available on request.

2026-05-24 via Nuitee
M
Mamen1977 couple es
7
Pros:

La limpieza, el buffet , la habitación amplia

Cons:

La estancia fue maravillosa, pero cuando la mañana que dejamos el hotel nos desapareció el cargador del móvil que habíamos dejado en la habitación por la mañana después de desayunar
Cuando subimos de la piscina ya no estaba y nadie sabía nada .
Nos fuimos a Murcia sin el cargador y con rabia e impotencia por lo ocurrido.

2026-05-24 via Nuitee
S
Susan extended_group gb
10
A complete rest in great surroundings
Pros:

I have now stayed a number of times, its location is superb just next to the beach and sea.

Cons:

Nothing for me to dislike.

2026-05-22 via Nuitee
K
Kris couple be
9
2026-05-21 via Nuitee
P
Paul couple gb
8
Good
Pros:

Friendly staff. Good food and excellent value. Free parking.

Cons:

No kettle or cups in room.

2026-05-21 via Nuitee
J
julie solo_traveller ie
8
Pros:

The location was great. We went half board. Lots of food choices
The staff were very friendly
Room was spotless

Cons:

It would have been nice to have a coffee machine in the room

2026-05-20 via Nuitee
P
Paulina couple pl
10
2026-05-20 via Nuitee
K
Karen Sofie couple no
10
2026-05-18 via Nuitee