Hotel HSM Reina del Mar

Hotels
•
HSM hotels
7.6 (101 reviews)
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600 , Llucmajor , ES
34-971-44 13 62

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Facilities

Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
Snorkeling nearby
Scuba diving nearby
See all facilities

Review Highlights

Pros:
Clean hotel
Great location
Delicious food options
Lovely pool area
Cons:
Rude service
Noise from neighboring rooms
Restrictive dining hours

Categories

Cleanliness
8.18
Hotel was clean and well-maintained.
Service
6.65
Mixed reviews on service; some found it rude and unprofessional.
Location
8.69
Great location, central and close to the beach.
Room Quality
7.14
Basic room quality; clean but noise issues reported.
Amenities
7.67
Good pool area and facilities, though the dining experience could improve.
Value for Money
7.63
Fair pricing in relation to services offered.
Food and Beverage
7.18
Food was generally good, but dining hours were restrictive.
Overall Experience
7.65
A mixed but generally positive experience with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:10

Property Description

Discover the perfect getaway at Hotel HSM Reina del Mar, where comfort meets convenience just moments away from stunning beaches.

Recreational Amenities
Dive into relaxation with our refreshing outdoor pool or explore the area by renting bicycles. Entertainment is at your fingertips with our arcade/game room.

Dining Delights
Savor delicious meals at our on-site restaurant and unwind in the evenings with a drink at our bar/lounge or poolside bar. Enjoy a delightful buffet breakfast every morning to start your day off right!

Comfortable Accommodations
With 180 spacious guestrooms featuring private balconies and complimentary Wi-Fi, you'll feel right at home. Enjoy cable programming and well-appointed bathrooms with complimentary toiletries to enhance your stay.

Don't miss your chance to experience unforgettable moments at Hotel HSM Reina del Mar – book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 101 reviews
Cleanliness: 8.18
Service: 6.65
Location: 8.69
Room Quality: 7.14
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 7.65
A
Arvydas • extended_group • lt
10
We had 7 wonderful day in this hotel. The food is delicious, location is very good, rooms and pool are clean
Pros:

Location, food, cleanliness.

Cons:

Thin wall

2026-07-25 • via Nuitee
O
Olaya • solo_traveller • dk
8
Pros:

The staff, the facilities

Cons:

The bed was old and a bit uncomfortable after a couple of days

2026-07-25 • via Nuitee
I
Ivana • couple • de
9
2026-07-25 • via Nuitee
A
Alfonso • couple • it
10
LA MIGLIORE VACANZA DEGLI ULTIMI ANNI.TUTTO PERFETTO
Pros:

TUTTO PERFETTO : LOCATION, PULIZIA, ORGANIZZAZIONE E SERVIZI.

2026-07-24 • via Nuitee
J
Jennifer • couple • it
8
2026-07-23 • via Nuitee
M
Mannschaft • solo_traveller • es
8
Ha estado bien
Pros:

Estuvo bien

Cons:

La piscina la cierran demasiado pronto. Falta de nevera y secador de pelo.

2026-07-23 • via Nuitee
A
Armen • extended_group • fr
8
Cons:

Le bruit pendant la nuit

2026-07-23 • via Nuitee
V
Viktória • couple • hu
8
Összességében ajánlom ezt a szállást. Figyelmesek és kedvesek e vendégekkel, jó az elhelyezkedése.
Pros:

Jó elhelyezkedés, kedves személyzet, tiszta szobák. Járatkésés miatt későn éjszaka érkeztünk, ennek ellenére kaptunk vacsorát.

Cons:

A vacsoránál kicsit sok volt a “félkész/mirelit” étel.

2026-07-22 • via Nuitee
T
Tiago • couple • pt
9
2026-07-22 • via Nuitee
Y
Yohana • couple • es
7
2026-07-22 • via Nuitee
M
Mika • solo_traveller • rs
10
2026-07-22 • via Nuitee
A
Amedeo • couple • it
8
Pros:

Cibo ottimo, camera pulita e personale gentilissimo.

Cons:

Bagno sprovvisto di asciugacapelli.

2026-07-21 • via Nuitee
C
cinzia • couple • it
10
Soggiorno davvero piacevole. La colazione e la cena erano molto buone.
Pros:

La colazione era ottima e ogni giorno c’era qualcosa di diverso

Cons:

Nulla

2026-07-21 • via Nuitee
J
jurijus • solo_traveller • ie
9
2026-07-21 • via Nuitee
I
Iryna • couple • de
7
Pros:

Хороший дружный персонал, отдельное спасибо уборщице, лучше всех справлялась со своей работой, номер хоть и старый но всегда чисто, ужин через день вкусный. Очень тихий отель, никто не мешал. Супермаркеты рядом, автобусы, пляж.

Cons:

Нет холодильника, фена, кровати скрипят, завтраки однообразные, десерты не вкусные, многая еда безвкусная, повару нужно немного улучшить рецепты. Можно было на ужин давать хотя бы воду бесплатно.

2026-07-21 • via Nuitee
S
Slaven • solo_traveller • at
7
2026-07-21 • via Nuitee
M
Malak • couple • fr
8
2026-07-20 • via Nuitee
Y
Yuri • extended_group • de
7
2026-07-20 • via Nuitee
A
Alessia • couple • it
9
2026-07-20 • via Nuitee
C
Charles • solo_traveller • ie
8
I really recommend this hotel, the main resource is enough for the price .
Pros:

Location, facilities, supermarkets around, excellent staffs, cleaning was perfect, quiet place.

Cons:

The air conditioning was not too powerful but it was keeping the room a bit chilly, fridge to keep at least water for all the clients in the building.

2026-07-20 • via Nuitee