HM Tropical

Hotels
8.3 (1649 reviews)
Calle Marbella, 16 , Playa de Palma , es

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited amenities operation

Categories

Cleanliness
7.66
The cleaning in the room was not satisfactory, with reports of uncleaned bathroom fixtures.
Service
9.13
Staff was friendly and helpful, with positive mentions of hosts and overall service quality.
Location
9.17
The location is ideal, close to the beach and airport, with good access to public transportation.
Room Quality
8.12
Rooms are generally good but noted to be small with insufficient storage.
Amenities
7.65
Facilities were not open as advertised and lacked minor offerings such as ash trays.
Value for Money
8.11
Mixed feelings on pricing, particularly during low season.
Food and Beverage
8.16
Breakfast and restaurant quality were good, but service hours were inconsistent.
Overall Experience
8.43
Overall stay met expectations despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Prime Location Opposite Palma Beach
HM Tropical offers a prime location opposite Palma Beach, making it the perfect seaside getaway. The outdoor swimming pool and 24-hour reception ensure convenience and relaxation throughout your stay.

Comfortable Rooms with Essential Amenities
Each air-conditioned room at HM Tropical features a private balcony, tiled floors, satellite TV, and a safe. The private bathrooms are equipped with a hairdryer for your convenience.

Delicious Dining Options and Nearby Entertainment
Indulge in regional and international cuisine at the buffet restaurant or grab snacks at the bar's outdoor terrace. With bars, discos, and easy access to Palma city center, entertainment is never far away.

Book your stay at HM Tropical now for a memorable beachside retreat with top-notch amenities and dining options.

Important information:

Reservations of 5 or more rooms may be subject to different conditions and supplements.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 1649 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
D
Dejan couple si
10
Pros:

Excellent breakfast offer, great view and clean room. Staff was super friendly.

2026-01-20 via Nuitee
T
THALEIA family_with_children gr
10
2026-01-20 via Nuitee
I
Igor family_with_children us
10
Amazing
Pros:

The cleanliness and location were great. The Buffet was also very good every time we went.

2026-01-20 via Nuitee
D
Doris extended_group at
4
Gute Lage, sehr ausbaufähige Qualität in Summe des gesamten Hotels
Pros:

Freundlichkeit und Hilfsbereitschaft der Mitarbeiter.
Lage des Hotels, im Umkreis viele Geschäfte, Kosmetik, Massage und Restaurants. Für jeden was dabei.

Cons:

Am Dach keine Liegen mit Schattenmöglichkeit, keine Toilette vorhanden.
Platz am Pool unten eng und trotzdem zu wenig Liegen vorhanden.
Frühstück: Kaffe aus dem Automat, extrem schlechte Qualität. Marmelade aus dem Spender! Einfach billig und enttäuschend.
Trinkwasser vom Zapfhahn schmeckt nach Chlor, sprich untrinkbar.
Standardzimmer: Kasten für 2 Pers. viel zu klein, keine Laden, keine Verstaumöglichkeit. Toilette im Bad- untragbar! Nur durch eine milchige Glastür vom Schlafraum getrennt, daher null Privatsphäre. Zimmer sehr hellhörig in beide Richtungen und nach oben.
In Summe kommt dieses Hotel nicht mehr in Frage.

2026-01-19 via Nuitee
P
Peter couple ch
9
Cons:

Die Duschbrause war nicht mehr ganz optimal und das Zimmer könnte besser geputzt werden, mit Staubsaugen

2026-01-19 via Nuitee
L
Lisa solo_traveller at
10
2026-01-19 via Nuitee
I
Iryna family_with_children ch
10
2026-01-19 via Nuitee
B
bruno family_with_children mf
9
Idéal pour une ou deux nuits
Pros:

Belle vue , bonne nourriture , bon emplacement proche de l aéroport . Idéal pour une ou deux nuits .
Personnel du lobby et du restaurant très sympathique

Cons:

Les serveurs du Sky pool pas très réactifs et qui nous proposent de garder la monnaie en pourboire ....

2026-01-19 via Nuitee
C
Carlo family_with_children ch
8
2026-01-19 via Nuitee
G
gracy family_with_children se
7
2026-01-19 via Nuitee
M
Mehmet Mustafa couple de
10
ganz gut
2026-01-19 via Nuitee
N
Nicolás couple es
10
2026-01-19 via Nuitee
G
Gebhard extended_group at
10
2026-01-19 via Nuitee
B
BARNABE solo_traveller fr
1
Teribil
Pros:

Nimic

Cons:

Personalul și camerele care sunt extraordinar de mici, dar păcălesc din pozele afișate

2026-01-19 via Nuitee
L
Liubov family_with_children ua
10
Рекомендую друзям
Pros:

Мені все сподобалось, все було ідеально, смачна і корисна їжа великий вибір, житло відповідає опису , дуже чисто в готелі і біля басейну , поруч магазини і кавʼярні , але в них не було потреби , зручно йти до моря , море було тепле , отримали задоволення від відпочинку, мріємо повернутись

Cons:

Скляні двері в ванну кімнату, були з донькою тому не дуже зручно

2026-01-19 via Nuitee
R
Roland solo_traveller ch
7
Cons:

wir waren nun das 2x im hm tropical!
als 4* hotel scheint mir dies jedoch eher grenzwertig! das zimmer ist aus meiner sicht nicht mehr als 4* kategorie , dh. etwas in die jahre gekommen! das personal unterschiedlich freundlich… am pool könnte einiges mehr verkauft werden wenn da jemand regelmässig an den liegen vorbeigehen würde!
die poolanlage ist jedoch sehr schön und gepflegt. idealer standort des hotels mit strandnähe unmittelbar über die strasse.

2026-01-19 via Nuitee
P
Patricia extended_group at
9
Top - würde sofort wieder buchen!!
Pros:

Die Auswahl beim Frühstücksbuffet war riesig :) tolle Ausicht, Strand vor der Haustüre und die Skybar mit Pool direkt im Hotel

Cons:

Man hört die Geräusche vom Nachbarszimmer :/ aber es ist erträglich

2026-01-19 via Nuitee
M
Marijana family_with_children ch
10
2026-01-19 via Nuitee
R
Rize family_with_children at
7
2026-01-19 via Nuitee
G
Gabriele couple de
4
2026-01-19 via Nuitee