Catalonia Gran Vía Madrid

Hotels
•
Catalonia Hotels & Resorts
8.7 (7681 reviews)
Gran Vía, 9 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean and modern rooms
Friendly staff
Good breakfast options
Cons:
Service delays
Issues with room temperature
High breakfast prices
Some concerns over specific cleanliness

Categories

Cleanliness
8.46
Generally clean and well-maintained, but some reviews highlighted issues with bathroom cleanliness.
Service
9.03
Friendly and professional staff, although some reviews noted delays in service.
Location
9.27
Fantastic location, central and accessible to key attractions.
Room Quality
8.22
Rooms noted as spacious and modern, but there were issues with heating/cooling.
Amenities
8.75
Good amenities available, although some felt lacking in variety.
Value for Money
8.51
Generally considered fair, although some mentioned prices felt high for certain services.
Food and Beverage
8.66
Breakfast praised for quality, but seen as overpriced.
Overall Experience
8.73
Overall a good experience, with some minor complaints that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:18

Property Description

Luxurious Terrace with Pool and Stunning Views
Experience luxury at Catalonia Gran Vía Madrid with a terrace boasting a pool and breathtaking views of Gran Via. Enjoy free Wi-Fi and a convenient small gym during your stay.

Charming Historic Building with Modern Amenities
Built in 1917, this hotel showcases beautiful stained-glass windows and offers rooms decorated in soothing neutral tones. Relax with satellite smart TV and a private bathroom equipped with a hairdryer.

Dining Excellence and Cultural Proximity
Indulge in Mediterranean and international cuisine at the on-site restaurant, and savor a buffet breakfast. Explore nearby cultural attractions like the Reina Sofía, Thyssen-Bornemisza, and Prado Art Galleries, just a short walk away.

Book now to elevate your Madrid experience at Catalonia Gran Vía Madrid!

Important information:


Credit cardholder must match guest name or provide authorization.

Note that only one dog or cat under 20 kg per room is allowed (upon request). Supplement of €25 night/animal and deposit of €200

As with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 7681 reviews
Cleanliness: 8.46
Service: 9.03
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.73
G
Global_Tourists • Couples • Wales, Rotherham, South Yorkshire, England
2
Terrible - No Water Supply for Two Days
Pros:

We booked a rooftop Luxury room with private jacuzzi deck for a 2 night, weekend stay in Madrid,

The hotel was situated on Gran Via (the principal thoroughfare in Madrid) and right at the heart of the City Centre.

The problem? - upon arrival - the hotel had NO MAINS WATER FOR 2 DAYS !

We could not wash (other than in the Jacuzzi). We could not brush our teeth, or flush the toilet. The same was true for every room. On enquiring when water supply would be restored - reception staff simply shrugged their shoulders with indifference and said that the last time this had happened - a few months earlier - it took over a day or so.

On the day of our departure, the water supply got restored. When I complained after our return, I got a 50% refund.

In the 21st Century, a 4-star hotel, situated on the main street at the heart of Spain's capital city should do better.

We were appalled by the indifference of staff, the lack of any assistance and the lack of any apology.

The worst hotel stay of my life.

2026-04-18 • via Tripadvisor
9
9c8d7a4d2a9673d4e6e4f620bb64d66c • family_with_children • gr
9
2026-04-18 • via Nuitee
C
c3f7eaaddbe670f77de0c4dea3694b19 • couple • br
10
2026-04-18 • via Nuitee
0
0eae18b2277f709c4d63edce9507f54b • couple • cl
9
2026-04-18 • via Nuitee
6
61121a9c09cc731043bbbc41b2ad37c2 • couple • ec
9
2026-04-18 • via Nuitee
7
7f1b5e9e0f3172c0dcc5dd9355ae65b1 • couple • ec
10
2026-04-18 • via Nuitee
7
77f5eb43290a701d1dd5450e7efde587 • solo_traveller • es
10
2026-04-18 • via Nuitee
B
b25b0063989372707d462f46c8952764 • extended_group • es
9
Très positif
Pros:

L’emplacement

Cons:

Un peu sombre

2026-04-17 • via Nuitee
D
dfcea6c837c673cf5fdac2f1e2924c48 • couple • ca
8
2026-04-17 • via Nuitee
8
818f35526d12706398247fc53f52f256 • family_with_children • gb
10
2026-04-17 • via Nuitee
4
4a9499c290aa7259e89002c8b0c22fbc • couple • us
10
2026-04-17 • via Nuitee
E
ea262b2103d270eba03974654836cb26 • solo_traveller • se
8
2026-04-17 • via Nuitee
5
51d2df04f7df734b8ba8148f24fa0e55 • couple • es
9
2026-04-17 • via Nuitee
7
7c5f680b1b3270bc919ff68a03d43b56 • couple • ro
10
Pros:

Everything.

2026-04-17 • via Nuitee
D
dc029dee7c037229f376109146a942f8 • solo_traveller • lr
8
2026-04-16 • via Nuitee
7
718b5e3089d470de6730e4494f07408a • family_with_children • it
8
Pros:

Posizione ottima e camere molto pulite. Colazione eccellente e ristorante molto buono. Personale molto cortese che ha risposto tempestivamente alle nostre richieste.

Cons:

Le camere, sebbene pulite, sono decisamente compatte e lo spazio per muoversi e sistemare i bagagli è limitato, specialmente per due persone.
Il corridoio per raggiungere la camera risultava spoglio e un po' anonimo. Credo che con qualche piccolo accorgimento si potrebbe rendere l'ambiente molto più accogliente e piacevole.

2026-04-16 • via Nuitee
5
5a79cb44bfc771236fe86d27377d3332 • solo_traveller • es
9
2026-04-15 • via Nuitee
2
22d100008b7971d50bdff4e3e91f3be9 • family_with_children • rs
10
Hotel sa odličnom lokacijom
Pros:

Hotelske sobe su veoma čiste i redvono se održavaju. Naša soba je bila 224 i nalazila se na strani ulice koja nije bila prometna, tako da smo bili u centru grada, a zapravo smo imali mir za udoban san. Kreveti su maksimlno udobni. Hrana je bila solidna. Imalo je za svakog po nešto. Ja sam oduševljena izborom voća za doručak. Hotel odaje utisak opuštenosti bez ikakvih tenzija. Potpuno smo zadovoljni. Osoblje je bilo predusretljivo.

2026-04-14 • via Nuitee
D
dc029dee7c037229f376109146a942f8 • solo_traveller • lr
8
2026-04-14 • via Nuitee
8
8c3e948d00dd739f5bbb2c202d872853 • couple • il
9
2026-04-14 • via Nuitee