Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
No ice available
Parking issues
Noise from bells
High price point for some amenities

Categories

Cleanliness
8.75
Guests appreciated the cleanliness of the property despite minor concerns about room size.
Service
9.15
Reviews highlight the friendly and helpful staff, contributing positively to the experience.
Location
9.15
The hotel's central location is frequently praised, making it easy to explore the city.
Room Quality
8.65
Generally good room quality, though some had issues with noise from the cathedral bells.
Amenities
8.55
Amenities were satisfactory, but some guests noted that certain facilities could be improved.
Value for Money
8.35
Although some found the pricing slightly high, the overall value was considered good by many.
Food and Beverage
8.85
The breakfast received favorable reviews; guests enjoyed the variety and quality.
Overall Experience
8.95
Overall experience was positive, with several guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:49

Property Description

Luxurious Accommodation
Sercotel Alfonso XIII, nestled on one of Cartagena's bustling streets, is a mere 500 meters from the historic Old Town. The air-conditioned rooms offer free WiFi and boast elegant decor, featuring amenities like international satellite channels, a minibar, and coffee-making facilities.

Convenient Facilities
The hotel provides meeting rooms, an internet area, and the option to rent mobile WiFi for exploring the city. Guests can also access a local gym during their stay.

Leisure and Convenience
Enjoy a relaxing evening at the on-site bar, El Galeon, or opt for bike rental to explore the city at your own pace. With proximity to the bus and train stations, Sercotel Alfonso XIII ensures a seamless travel experience.

Book your stay at Sercotel Alfonso XIII for a blend of luxury, convenience, and comfort.

Important information:

Please note, when booking more than 4 rooms, different policies and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RMU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2517 reviews
Cleanliness: 8.75
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.95
C
Christine • couple • be
9
2026-04-17 • via Nuitee
J
Jennifer • couple • gb
10
The lovely hotel situated in a good central area with friendly and helpful staff.
Pros:

The room and bathroom was clean, spacious and welcoming. The location of the room was quiet which suited us.

Cons:

We were completely satisfied with all the facilities offered.

2026-04-17 • via Nuitee
J
Jaime Cayetano • solo_traveller • es
10
Pros:

El personal de recepción fue espectacular. Gracias

2026-04-16 • via Nuitee
A
Ana maria • solo_traveller • es
10
2026-04-16 • via Nuitee
L
Luis • extended_group • es
10
2026-04-16 • via Nuitee
J
Juan • family_with_children • es
9
Pros:

Ubicacioón perfecta, silemcio y comodidad camas.

Cons:

Precio del desayyno.

2026-04-13 • via Nuitee
J
Juan Manuel • couple • es
9
Muy buen hotel
Pros:

Si

Cons:

Que no tuviera disponibilidad para el parking , aún llegando antes de la hora de entrada

2026-04-13 • via Nuitee
S
Salud • family_with_children • es
10
2026-04-12 • via Nuitee
G
Garcia • couple • es
8
Cons:

Quizá el colchón un poco blando para mi

2026-04-11 • via Nuitee
C
Catherine • solo_traveller • ie
8
Pros:

Staff. Location.

Cons:

Liked it all

2026-04-11 • via Nuitee
G
Guillaume • couple • fr
8
Pros:

L'emplacement de l'établissement est bien situé. On peut faire beaucoup de choses à pieds.

Cons:

Le personnel n'était pas très souriant surtout à notre arrivée.
Concernant la chambre, nous avions pris la meilleure gamme de chambre et nous nous sommes retrouvés côté rue (beaucoup de passage de voiture, chambre mal isolée).
Et il y avait une odeur d'évacuation dans la salle de bain.

2026-04-08 • via Nuitee
D
David • couple • es
1
I do not give reviews
Pros:

Do not send requests for reviews of any hotel I visit . Thank you

Cons:

Do not send requests for reviews

2026-04-08 • via Nuitee
E
Elisenda • couple • es
9
2026-04-08 • via Nuitee
M
Mikel • couple • es
8
2026-04-08 • via Nuitee
J
Jose Luis • couple • es
9
2026-04-07 • via Nuitee
D
Daniel • solo_traveller • es
8
Pros:

La habitación

Cons:

Las vistas de la habitación

2026-04-07 • via Nuitee
V
Vanessza • couple • de
9
2026-04-07 • via Nuitee
L
Lyubka • family_with_children • es
9
Excelente hotel, muy bien ubicado y muy cómodo y limpio.
2026-04-06 • via Nuitee
I
INES • couple • es
10
2026-04-06 • via Nuitee
R
Rosario Fatima • family_with_children • es
10
Hotel estupendo y muy buen ubicado
Pros:

La limpieza, la comodidad de las habitaciones y la atención del personal. Hubo un problema con el agua y, además de solucionarlo muy rápido, nos compensaron por el problema. Fueron muy atentos.

2026-04-06 • via Nuitee