Hôtel des Augustins

Hotels
8.3 (2701 reviews)
3 Rue De La Masse , Aix-en-Provence , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming atmosphere
Cons:
Outdated rooms
Inconsistent breakfast quality
Amenities could be improved

Categories

Cleanliness
8.13
Positive mentions of cleanliness, though some concerns noted about room conditions.
Service
9.1
Staff are frequently described as pleasant, attentive, and professional.
Location
9.14
Several reviews praise the convenient and beautiful location in the city center.
Room Quality
8.09
Some rooms are large but noted as outdated, while others are praised as cozy.
Amenities
7.62
Limited amenities mentioned; several reviews suggest improvements needed.
Value for Money
8.58
Good value indicated by positive experiences compared to the hotel's historic charm.
Food and Beverage
7.13
Mixed reviews on breakfast quality with suggestions for improvement.
Overall Experience
8.6
Overall positive experiences with accommodations, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Historic Charm and Modern Luxury
Hotel Les Augustins, nestled near Cours Mirabeau in Aix-en-Provence, offers a unique experience in a 12th-century convent. The blend of historic architecture and modern amenities creates a charming ambiance for guests.

Elegant and Comfortable Rooms
The spacious rooms at Hotel Les Augustins seamlessly combine traditional design with contemporary comforts. Guests can enjoy air conditioning, a TV, and a minibar in each room, ensuring a relaxing stay.

Convenient Amenities and Services
Start your day with a delicious continental breakfast served in the dining room or your room. Benefit from free Wi-Fi throughout the hotel and a 24-hour reception for any assistance you may need during your stay.

Experience the perfect harmony of history and luxury at Hotel Les Augustins. Book now for an unforgettable stay in Aix-en-Provence.

Important information:

Please note that for security purposes cars cannot access Cours Mirabeau.

Please note that in case of smoking in the premises, a penalty applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2701 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.6
M
Mapie • couple • fr
10
Merveilleux
Pros:

L’accueil est excellent
La literie est très bonne

2026-03-21 • via Nuitee
C
CAROLINE • couple • fr
7
Pros:

L’emplacement est idéal pour visiter Aix. Le bâtiment est de caractère. Le personnel très sympathique et accueillant.

Cons:

La literie aurait besoin d’être renouvelée.

2026-03-21 • via Nuitee
D
Deborah • couple • us
10
2026-03-20 • via Nuitee
N
nathalie • solo_traveller • fr
9
2026-03-17 • via Nuitee
R
Régine • solo_traveller • fr
9
Pros:

Un emplacement idéal: 2 min à pieds du Cours Mirabeau et à 15 min à peine de la gare routière. Un ancien couvent, une architecture ne laissant pas indifférent. Petit déjeuner copieux.

Cons:

J’aurais souhaité une bouilloire pour me faire un thé dans ma chambre.

2026-03-16 • via Nuitee
N
Nathalie • couple • fr
10
Pros:

L’emplacement dans le centre et l’accueil extrêmement chaleureux de Rida

2026-03-15 • via Nuitee
L
Laurent • couple • fr
10
2026-03-14 • via Nuitee
B
Benjamin • couple • fr
8
Pros:

Emplacement ideal, Architecture historique, chambre de grande dimension

Cons:

RAS

2026-03-11 • via Nuitee
I
Isabella • couple • it
10
Eccelsa
Pros:

Mi è piaciuto tutto. Dalla suggestiva location, ovvero una cattedrale del XV ristrutturata e riadattata alla comodità della camera e della posizione. Reception sempre aperta e parlano diverse lingue tra cui l'italiano.

Cons:

Nulla

2026-03-09 • via Nuitee
M
Marie-Emmanuelle • solo_traveller • fr
10
Belle expérience et très bon séjour
Pros:

L’accueil très chaleureux, cordial et humain.

2026-03-09 • via Nuitee
M
Martine • couple • fr
9
Très bel hôtel. Je recommande. Personnes à l’accueil très aimables et souriantes
Pros:

Le petit déjeuner était parfait. Très bons pains et croissants.
Il manque cependant un assortiment de tisanes

Cons:

Changement des baignoires en douches si cela était possible

2026-03-09 • via Nuitee
N
Nawal-Mona • couple • fr
8
2026-03-08 • via Nuitee
N
Nieves • solo_traveller • fr
6
2026-03-07 • via Nuitee
T
Takuya • extended_group • jp
10
Pros:

Great location
Kind stuffs

2026-03-06 • via Nuitee
E
elodie • solo_traveller • fr
9
Une localisation parfaite et un hôtel avec beaucoup de charme
Pros:

Hôtel très bien situé dans la vieille ville, cadre magnifique dans un bâtiment ancien avec beaucoup de charme, personnel vraiment très disponible et serviable, lit très confortable.

Cons:

L'isolation phonique pourrait être améliorée

2026-03-06 • via Nuitee
A
Ann • solo_traveller • us
10
This property was a perfect place for us to stay based on the location. It was clean and quiet. The staff were engaging
Pros:

The location was perfect for us since it was right near area we wanted to be in. We really enjoyed talking to the staff who were engaging.

Cons:

There was not anything about the property that we didn’t like.

2026-03-06 • via Nuitee
M
Michel • couple • fr
10
Pros:

L'accueil, la gentillesse du personnel et bien sûr l'ambiance du lieu .

2026-03-05 • via Nuitee
A
Ayoub • couple • fr
10
Superbe bâtisse et chambres très confortables
Pros:

Nous nous sommes déjà rendus 2 fois dans cet hôtel à Aix-en-Provence et nous y avons passé d’excellents séjours à chaque fois. L’établissement est situé en plein centre-ville, dans un ancien couvent, ce qui lui donne beaucoup de charme. Le bâtiment est magnifique, les chambres sont spacieuses et très confortables. Nous reviendrons avec plaisir lors d’un prochain passage à Aix-en-Provence !

2026-03-05 • via Nuitee
M
michele • couple • fr
10
Pros:

Son charme , l emplacement, l accueil

Cons:

Rien

2026-03-05 • via Nuitee
J
JULES • solo_traveller • fr
7
2026-03-05 • via Nuitee